Adobe bridge cc installation is frozen

Hello, I've been trying to install adobe bridge cc on my mac (running mavericks 10.9.3) for quite some time, but the installation seems to be frozen at 42%. I've tried uninstalling and reinstalling creative cloud, but that does not solve the issue. Is there any way I could access the download files, delete them, and start over? Or is there another solution?
Thank you.

Its_in_the_air first step would be to check to see if you are facing a download or installation issue. You can find information on how to locate your download logs in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. If you find no errors within the download logs then you will want to review your installation logs for errors.
You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

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Hi all,
I'll try to explain my situation:
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I'm moving to Win8.1 and I don't want to loose my manual sorting.
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Adobe Bridge CS5 is frozen and will not open files?

Adobe Bridge CS5 is frozen and will not open files?

Platform and OS?
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For starters I have a Mac, not Windows.
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Hello,
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Hello,
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regards

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Just started trial of Adobe Photoshop CC ( CS6 and Bridge CS 6)
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I have Photoshop Elements 8 installed with Camera Raw 5.5 on a Windows 7 64-bit platform. I recently purchased Photoshop CS 5 which came with Camera Raw 6.2. I think both products work well independently, with the exception noted at the end of this posting. Where I'm encountering an issue is when I use Adobe Bridge to access an image file for processing which invokes Camera Raw 6.2. -- the changes made to the file show up in Adobe Bridge, but are not observable when the same file is viewed in the Photoshop Elements Organizer. When I look at the file properties I can see that Camera Raw 6.2 updated the file and the updated date does appear in the file properties accessible through PS Elements Organizer. However, the items listed in the Camera Raw metadata are different in the two products (PS vs PSE). Since the sidecar .xmp files are a form of XML, I'm wondering if Camera Raw 6.2 is writing data in a structure that is not supported by Camera Raw 5.5? I've tried to update PSE Camera Raw to version 6.2 following the instruction that appear on line, but it does not seem to install. Durring installation there are no error messages, but after the "installation" PSE Camera Raw still shows version 5.5. I noticed this first when editing a large number of "legacy" .jpg files, but I also have concern when editing Nikon .nef files.
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On my Windows 7 64 bit system the original version of Camera Raw.8bi was found in:
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There is another copy of Camera Raw.8bi found in:
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When I copy the down loaded file into the Elements8\File Formats\ sub folder PSE still indicates that ACR is version 5.5
I also have a copy of ACR in C:\Program Files\Common Files\Adobe\Plug-Ins\CS5\File Formats\ with a length of 14,526 KB shown in Windows Explorer. The file properties list the size as (14,874,576 bytes) and the signing date as Friday, August 20, 2010 10:39:07 AM. I presume this to be the copy of ACR used by Adobe Bridge and Photoshop which I installed as a 64-bit application. Since the signing date (but not the time) is the same as the date for the file in CS5\File Formats\ I'm guessing that it is also the result of an automatic update to version 6.2.
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Adobe Bridge CS6 has stopped working - has issue been resolved?

Hello.
I am experiencing the above problem with a new install of CS6.
Has this issue been resolved?
CS6 Design and Web Premium installed on Win 7 pro 64 bit Dell Precision laptop. Error with Adobe Bridge cs6: "Adobe Bridge CS6 has stopped working", problem event name "APPCRASH". Error occurs when opening Bridge from Photoshop and other apps (Browse in Bridge) and directly from desktop or start menu. Also a cache directory is not being created under c:\user\<user>\appdata\roaming\adobe\bridge\. Holding ctrl key down and double clicking icon gets same message, cannot get at reset window.
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Thanks for any help you can provide.

A follow up to the above.
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C:\Users\[your user name]\AppData\Roaming\Adobe\Bridge CS2
For those of you who may have this situation.
Here is where I found the solution (sixth thread down):
Bridge CS6 won't open running on Win7

Cache error message in Adobe Bridge CS6

I am continuing to get a cache error message despite purging the cache several time on different occassion via the Preferences. Adobe Bridge now seems to be frozen on Building Criteria. The platform I am using iMac OSX 10.8.5. I have rebooted the machine a couple of times to no avail. Any advice

If Windows, search your event viewer for something like "The device \Device\Ide\iaStore0 did not respond within the timeout period." Since this
is kind of a hardware issue, there might be a similar thing happening on MACs. If you see this warning check what driver you are using for Intel
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checking with the system manufacturer, which in my case, Asus, maintained that 10.x was the latest approved driver. I installed the 12.x driver
directly from Intel despite the warning, and the problem seems to have been resolved. I post in case this gives someone else a clue to solve
this nagging problem.
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Adobe Bridge update on a MAC

I downloaded the upgrade manually.
I double clicked on the dmg file after it downloaded and it failed. The error.log showed this message. I did some searches and did not get any hits.
Adobe Bridge CS6 5.0.1 Update
Installation failed. Error Code: U44M2P7
I looked at the log in the log/installer file. It seems to think that some payload is already there. But when I open Adobe Bridge, is still says that it is at version 5.0.0.399 and not 5.0.1. So how do I get to 5.0.1 now? Thanks Rod
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.98.0
OSX version: 10.6.8
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 162 milliseconds (0.162 seconds) DTR = 246.914 KBPS (0.241127 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/AdobeBridge_5.0.1
Updating media info for: {5BCA5B05-A805-42A3-86F8-6689B7C1E907}
Type: 1, Volume Order: 1, Media Name: AdobeBridge_5.0.1
Path: /Volumes/AdobeBridge_5.0.1/payloads/AdobeBridge5-mul-200812135838/AdobeBridge5-mul-200812 135838.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.0.98.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 can be applied to product {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0
[       0] Sun Feb 10 15:54:01 2013 INFO
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
[       0] Sun Feb 10 15:54:01 2013 WARN
DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
[       0] Sun Feb 10 15:54:01 2013 INFO
BEGIN Setting requested payload actions
Value returned on lookup of payload: {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 is: true
Action string for {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 is install
[       0] Sun Feb 10 15:54:01 2013 WARN
DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
[       0] Sun Feb 10 15:54:01 2013 INFO
END Setting requested payload actions
INSTALLDIR passed path basic path validation: /Applications
[       0] Sun Feb 10 15:54:02 2013 INFO
BEGIN InstallOperationsQueue Unordered operations
{5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0: with operation none
END InstallOperationsQueue Unordered operations
[       0] Sun Feb 10 15:54:02 2013 ERROR
DW028: InstallOperationsQueue: Instruction set is empty
[       0] Sun Feb 10 15:54:02 2013 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0: with operation none
END InstallOperationsQueue Unordered operations
[       0] Sun Feb 10 15:54:02 2013 ERROR
DW028: InstallOperationsQueue: Instruction set is empty
[       0] Sun Feb 10 15:54:02 2013 FATAL
DW028: Unable to open operation queue
[       0] Sun Feb 10 15:54:04 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 5045 milliseconds (5.045 seconds) DTR = 8.72151 KBPS (0.0085171 MBPS)
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 3 warning(s)
WARNING: DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
WARNING: DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
WARNING: DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
ERROR: DW028: InstallOperationsQueue: Instruction set is empty
ERROR: DW028: InstallOperationsQueue: Instruction set is empty
FATAL: DW028: Unable to open operation queue
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[       0] Sun Feb 10 15:54:05 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW028 ... WARNING: DW016 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

It says that there already is a 5.0.2 update in place introduced by another app... Verify that in the About screen.
Mylenium

Adobe bridge cc installation is frozen

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