Adobe Bridge Corrupts Canon CR2 files

Viewing Canon CR2 RAW files from a Canon EOS 7D or Canon EOS 40D camera will corrupt some images. After Adobe Bridge creates a
thumbnail of the CR2 files, some images previews will show the file with corruption (large white square or discolored areas). The CR2 file then
becomes corrupt. The file is not corrupt prior to viewing in bridge, but it becomes corrupt after viewing in bridge. The file is corrupt because it can
no longer be processed with any other RAW conversion program including ACR, DPP, or BreezeBrowser. If the file is marked as read only before viewing in bridge, the image preview shows corrupt in Bridge but the file remains intact and can be processed with Canon's DPP software. This issue first occured with CS4 and the ACR 5.5 update. The problem seemed to be less prevalent with the ACR 5.7 update. However after upgrading to CS5 this problem is back and worse than ever.
When doing a detailed file compare between a corrupted version of a CR2 file and  a copy of the same file before the corruption occurs it appears as if metadata has been written to the wrong part of the file (middle) instead of the beginning (header).
Operating System: Windows 7

I am trying to fix this problem as well.
In my case, I've got Windows 7 (32-bit), CS5, and a Canon 50D.
I've got photos that I can view perfectly in Canon's Digital Photo Professional, but the SAME photo in the SAME directory opens corrupted in Bridge.
Here's an interesting wrinkle:
Scenarios:
(fyi - all my CR2 images are pulled off the CF card using Bridge's loader)
CR2 Image opened in Canon's Digital Photo Professional:  Opens Fine.
CR2 Image opened in Photoshop directly (skipping Bridge):  Opens Fine.  (opens in Camera Raw first, of course, but still Fine)
CR2 Image 'browsed to' in Bridge:  Corrupted pinky/yellow/white.
CR2 Image double-clicked in Bridge, opens in Camera Raw:  Corrupted pinky/yellow/white.
Bridge closed.
CR2 image opened in Photoshop directly again.  Pay attention... opens 1st in Camera Raw: Corrupted, but for only five seconds! It refreshes on its own and now is Fine!  Click Open Image into Photoshop and it Opens Fine again.
It's clear to me Bridge/Adobe something is corrupting these images.
It seems sometimes that the corruption becomes permanent, and even Canon's Digital Photo Professional shows a corrupted image.  In the scenarios and order mentioned above, the CR2 file remains openable fine in Digital Photo Professional.  So, why other images I have cannot open well in Digital Photo Professional, I do not know -- perhaps the order I clicked things caused Bridge to update the CR2 file?
I'm in the process of updating all CS5 software to the latest, in case I'm missing some updates.  If anything improves as a result, I'll update here.
]{evin

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