Adobe Bridge CS5 Update 4.03 thinks bridge.exe is active
Was alerted to the latest update for Photoshop CS5. When I try to run the updater it comes back asking to 'Please close the following applications to continue: Adobe CS5 Bridge (Bridge.exe).
I checked task manager and there is no process active for Bridge.exe, or application.
I have restarted Bridge and closed it, as well as Photoshop in case something didn't close properly, and I still receive the same message. There are no hidden icons open.
I have restarted the PC, no change.
I am running what I think is the latest patch:
Adobe Photoshop Version: 12.0.1 (12.0.1x20100625 [20100625.r.1146 2010/06/25:17:40:00 cutoff; r branch]) x32
Any ideas on how to get around this?
Thanks for the reply, if you read my posting carefully. You'll see there's nothing showing active, was the first place I looked. Sorry still having the same issue, as far as Task Manager, and hidden Icons are concerned, Bridge is not active, but the updater thinks it is. A reboot didn't fix the issue either.
Regards,
RB
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Error: Adobe Photoshop CS5 has stopped working (Windows 7)
Photoshop started throwing this error message yesterday out of the blue, I've no idea what, if anything, on my computer has changed to cause it to happen - it's been working uninterrupted for over a year.
I've tried a few things mentioned in other posts and on other forums (removing possible problem fonts, renaming plugins) but my problem seems to be slightly different - Photoshop crashes as soon as it's finished loading, not when opening a file or an image, so I can't get into any menus to disable OpenGL, filters, or change any settings.
That also means that I can't deactivate Photoshop, and I can't uninstall it because Adobe Application Manager throws the same error. Illustrator CS5 now also throws the same error when I start it.
The event log error for Adobe Photoshop is;
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
Exception code: 0xc0000417
Fault offset: 0x0007c696
Faulting process id: 0x1acc
Faulting application start time: 0x01cfc82200ce8c71
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS5\amtlib.dll
Report Id: 428029d6-3415-11e4-bf71-9cb70d00e8b9
The event log error for Adobe Illustrator is;
Faulting application name: Illustrator.exe, version: 15.0.0.399, time stamp: 0x4bad3bbf
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
Exception code: 0xc0000417
Fault offset: 0x0007c696
Faulting process id: 0x1428
Faulting application start time: 0x01cfc82638156214
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\amtlib.dll
Report Id: 9534df09-3419-11e4-bf71-9cb70d00e8b9
The event log error for Adobe Application Manager (when trying to uninstall) is;
Faulting application name: PDApp.exe, version: 1.0.175.0, time stamp: 0x4b91830a
Faulting module name: adobe_oobelib.dll, version: 1.0.0.65, time stamp: 0x4b866450
Exception code: 0xc0000417
Fault offset: 0x00043dea
Faulting process id: 0x1ff0
Faulting application start time: 0x01cfc825396b0755
Faulting application path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe
Faulting module path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\LWA\adobe_oobelib.dll
Report Id: 80a5dc63-3418-11e4-bf71-9cb70d00e8b9
I'm hoping to stop short of having to reinstall windows, that's looking like the only solution at the moment. Any help would be greatly appreciated!DXDiag information;
System Information
Timeofthisreport:9/4/2014,11:48:55
Machinename:ID_45863
OperatingSystem:Windows7Enterprise32-bit(6.1,Build7601)ServicePack1(7601.win7sp1_gdr.14030 3-2144)
Language:English(RegionalSetting:English)
SystemManufacturer:DellInc.
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BIOS:DefaultSystemBIOS
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WindowsDir:C:\windows
DirectXVersion:DirectX11
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can not update photoshop keep getting this error
Adobe Bridge CS5 4.0.5 Update There was an error downloading this update. Please quit and try again later.
Adobe Extension Manager CS5 5.0 Update There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5 There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update There was an error downloading this update. Please quit and try again later.
contacted customer service they could not help me I have previously had Photoshop on two other computers I deactivated it from one computer to put on a new one put. Can not do the updates I need them for camera Raw.
Please HelpWhat operating system are you using?
You can try searching for, downloading the updates yourself and running the installers:
Product updates -
Updater Adobe Bridge CS5 4.0.2 fails to install
Any ideas here...I keep getting a signal from Adobe Updater that my Adobe Bridge CS5 needs an update. Downloads CS5 4.0.2 ok...then the installation fails...no logging appears to occur of the problem. Has anyone dealt with this before, I cant seem to reach Adobe support.
iMac 24" 3.06GHzHi Donn,
You might also take a look at the following technical support document to see if it applies:
http://kb2.adobe.com/cps/850/cpsid_85031.html
Regards,
Julie -
I just reinstalled Photoshop CS5 on my new replacement desktop processor. I tried to update it but kept getting the message to close Adobe Bridge CS5. It is closed. I've tried the following suggestions from the FAQs: (1) Went to Task Manager and confirmed that Adobe Bridge is closed. (2) Tried to go to Edit>Preferences>Advanced to tell PS not to load Bridge at launch. There is no Advanced and no check/uncheck capability. (3) Tried to download the 12.0.3 patch but can't find it anywhere in the downloads showing to me. HELP!
I finally found the answer to my question by continuing to search. Adobe Bridge was running in the background. To stop it, I had to go to Task Manager>Processes. Additionally, Edit>Preferences>Advanced was in Adobe Bridge -- not Photoshop. I'm all squared away.
-
When I try to download updates for CS5 I keep getting a message to close Adobe Bridge CS5
I installed CS5 last week and am having two problems: 1. When I try to download the current updates, I get a message telling me to close Adobe Bridge CS5 (Bridge.exe) 2. When I tried to uninstall CS3 I get the same message.
The problem is....Adobe Bridge is not open. How do I correct this problem?SG got it right. Terminate the Adobe process(es) and you'll be able to install.
I'm starting to wonder whether there's a systemic problem with Adobe CS5 processes hanging around after the apps are closed, though this could be unrelated to the problem I have where Photoshop itself hangs around.
-Noel -
I have Adobe Bridge CS5 Vers.4.00.529.Can I update directly to Vers. 4.5?? Or do I need to go step by step 4.1 to 4.2 ect.??
Add some blank-mp3s to the playlist. Note you can trim residual silence from the start or end of tracks using Get Info, Options tab, but if they weren't orignally sequential tracks ripped from a gapless album you may still have some disjoint between tracks 2 & 3.
tt2 -
I have a new pc and have again installed CS5 however and unfortunately I can not install the updates Adobe Bridge, Adobe extension Manager, Adobe Photoshop (64 bit) and Photoshop Camera Raw ?
Hi DerrylS,
I would request you to try the below mentioned link for Error U44M1P7:
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
If problem still persist and as in log file it says "Exit code 7", kindly try below mentioned links.
Link 1: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Link 2: http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
Thanks!
Atul Saini -
Adobe Bridge CS5 4.0.5 Update Installation failed
I have scoured the forums and I see no discussion that addresses my particular error.
For starters I have a Mac, not Windows.
Here's the error from the log:
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: The following payload errors were found during install:
ERROR: - Adobe Bridge CS5_4.0.5_AdobeBridge4-mul: Install failed
I'm following this Adobe guide on troubleshooting but have no clue how to address this. I have uninstalled and reinstalled Photoshop 3 times.
I am also getting similar errors for pixelbender and Camera Raw:
Adobe Pixel Bender Toolkit 2.5 Update
Installation failed
Photoshop Camera Raw 6.6 Update
Installation failed
If you need more log data let me know. I'm wasting hours trying to figure this out! I only reinstalled the Master Collection because After Effects and Premiere kept crashing on me. Thanks
MorrisCan you reset you computer to before the update and try the update again?
You should also reset you preferences as this file is not affect by a reinstall. Believe in Mac it is hold down Cmd key and start Bridge. You should get a reset window with 3 options. -
I have a student who when he tries to batch rename his .jpgs in Adobe Bridge CS5.1, the files will become corrupted and will not be able to open them. The extension is off. How can I correct this for him?
Wait, I just caught this:
lmartinecs wrote:
…The extension is off. How can I correct this for him?
Are you referring to the 3-letter ".jpg" extension being deleted? You can't do that, of course! If that is still the case, you'll have to add it manually to each JPEG file. -
Adobe Bridge CS5 in windows 7 not working?
Adobe Bridge CS5 in windows 7 not working. I was using bridge perfectly for last 2 years. It stops working since 3 days. I tried to install updates. Showing some error to install.
Tried to install creative cloud..again some error. Error code : 82
Could you please advice how I can fix my adobe bridge.https://www.youtube.com/watch?v=xDYpTOoV81Q&feature=youtu.be
please check this video I uploaded..this is what happens when I click adobe bridge.. just blinks and go off. bridge not working on task manager -
Adobe bridge cs5 64bit - HELP: photoshop plug-ins doesnt work
Hi to all this is my 1st post since its my 1st time to have a problem with adobe. My problem is that i selected a number of images and tried a batch image process thru Tools > photoshop > image processor. After clicking nothing happens. I also tried the other plug ins like HDR, Batch etc but nothing seems to work. I went to the directory folder and all of the plug ins are intact and in the " plug-ins " folder. I also updated everything just now but still no luck. What happening here,please help me out. Thanks
Dex"Reveal my scripts folder" is to reveal the user's folder for costom scripts, not public scripts. If you have no custom scripts like you developed yourself and want to load it into Bridge, then the folder is empty. It's normal.
The issue seems not plugin but scripts installed by Photoshop not working. Could you please let me know the version of Photoshop and Bridge:
Photoshop: Help>System Info
Bridge: Help>About Bridge
You mentioned you updated it 1st time, you mean update PS or Bridge? Could you please send me via private message the install log of update? You can find it here:
Windows: C:\Program Files\Common Files\Adobe\Installers\Adobe Bridge CS5 4.0.*
Windows 64-bit: C:\Program Files (x86)\Common Files\Adobe\Installers\Adobe Bridge CS5 4.0.*
Thanks,
Bridge QE
Fran -
I downloaded the upgrade manually.
I double clicked on the dmg file after it downloaded and it failed. The error.log showed this message. I did some searches and did not get any hits.
Adobe Bridge CS6 5.0.1 Update
Installation failed. Error Code: U44M2P7
I looked at the log in the log/installer file. It seems to think that some payload is already there. But when I open Adobe Bridge, is still says that it is at version 5.0.0.399 and not 5.0.1. So how do I get to 5.0.1 now? Thanks Rod
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.98.0
OSX version: 10.6.8
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 162 milliseconds (0.162 seconds) DTR = 246.914 KBPS (0.241127 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/AdobeBridge_5.0.1
Updating media info for: {5BCA5B05-A805-42A3-86F8-6689B7C1E907}
Type: 1, Volume Order: 1, Media Name: AdobeBridge_5.0.1
Path: /Volumes/AdobeBridge_5.0.1/payloads/AdobeBridge5-mul-200812135838/AdobeBridge5-mul-200812 135838.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.0.98.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 can be applied to product {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0
[ 0] Sun Feb 10 15:54:01 2013 INFO
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
[ 0] Sun Feb 10 15:54:01 2013 WARN
DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
[ 0] Sun Feb 10 15:54:01 2013 INFO
BEGIN Setting requested payload actions
Value returned on lookup of payload: {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 is: true
Action string for {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 is install
[ 0] Sun Feb 10 15:54:01 2013 WARN
DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
[ 0] Sun Feb 10 15:54:01 2013 INFO
END Setting requested payload actions
INSTALLDIR passed path basic path validation: /Applications
[ 0] Sun Feb 10 15:54:02 2013 INFO
BEGIN InstallOperationsQueue Unordered operations
{5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0: with operation none
END InstallOperationsQueue Unordered operations
[ 0] Sun Feb 10 15:54:02 2013 ERROR
DW028: InstallOperationsQueue: Instruction set is empty
[ 0] Sun Feb 10 15:54:02 2013 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0: with operation none
END InstallOperationsQueue Unordered operations
[ 0] Sun Feb 10 15:54:02 2013 ERROR
DW028: InstallOperationsQueue: Instruction set is empty
[ 0] Sun Feb 10 15:54:02 2013 FATAL
DW028: Unable to open operation queue
[ 0] Sun Feb 10 15:54:04 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 5045 milliseconds (5.045 seconds) DTR = 8.72151 KBPS (0.0085171 MBPS)
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 3 warning(s)
WARNING: DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
WARNING: DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
WARNING: DW016: NOTE: Cannot set action to the payload {5BCA5B05-A805-42A3-86F8-6689B7C1E907} Adobe Bridge CS6_5.0.1_AdobeBridge5-mul 5.0.1.0 as it is already upgraded by the payload {24B187F6-7743-4EEC-8820-1B7374B6A4A2} Adobe Bridge CS6_5.0.2_AdobeBridge5-mul 5.0.2.0
ERROR: DW028: InstallOperationsQueue: Instruction set is empty
ERROR: DW028: InstallOperationsQueue: Instruction set is empty
FATAL: DW028: Unable to open operation queue
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Sun Feb 10 15:54:05 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW028 ... WARNING: DW016 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*It says that there already is a 5.0.2 update in place introduced by another app... Verify that in the About screen.
Mylenium -
Adobe Bridge CS4 pops error when Update Option from Help is launched
Hi All,
when i m trying to Launch the Update from the help menu of Adobe Bridge it pops-up with a error messge instead of launching update.
The error says
Adobe Bridge
Bridge is not in a position to check for updates.
The cause of the error may lie in the fact that an Internet connection can be established or that you are logged in as a user without administrator privileges.
Ok
Please help what is the probable cause for this.
I have tried disabling the updateoption by
1) Adding the Enterprise DWORD value in registry HKLM\Software\Adobe\Updater
2) Adding the "Update" "Suppress" value in "Application.XML.Override" file while installing the CS4 Suite
I am using Vista Build is the behavioural diff seen on XP n Vista
Thank YouHey
Apologies I dont think I had made myself clear.
I am trying to package Adobe Photoshop CS4 which has Adobe Bridge as a component. As per the company standards, I am suppossed to be deploying this package & installing it using silent setup. Since this is a corporate environment, they do not want any auto updates to be enabled, as well as disable all menu items related to updates. Hence I had checked through the Adobe Support Site and followed the instructions provided by using the Adobe Deployment Toolkit and supressed the updates using the tool.
Inspite of following the steps mentioned in the Deployment Kit and the guides associated with it, I was unable to supress the Updates options that reflects under Help Menu for Adobe Bridge CS4. All the other associated programs like photoshop, Extend Scripts etc the updates are disabled. The problem seems to be only with the Adobe Bridge Update.
I have also tried disabling the update option by
1) Adding the Enterprise DWORD value in registry HKLM\Software\Adobe\Updater
2) Adding the "Update" "Suppress" value in "Application.XML.Override" file while installing the CS4 Suite
Inspite of trying the above steps the update option in the menu is still enabled and when I click on the updates menu item I get the following error message.
Adobe Bridge
Bridge is not in a position to check for updates.
The cause of the error may lie in the fact that an Internet connection can be established or that you are logged in as a user without administrator privileges.
Ok
Please advise, -
Adobe Bridge CS5 quit unexpectedly OS X 10.7.5
Adobe Bridge CS5 quit unexpectedly!
I am using OS X 10.7.5.
ThanksUnfortunately these things happen. If a restart cures the problem just put it down to bad luck. If it keeps happening then it could be an incompatibility with CS5 and 10.7.5. Make sure that you also check the Adobe Website for the latest updates and ensure you have them installed. People like Adobe are seeded the updates before we get them and are supposed(?) to bring out any updates that address incompatibilities. Sadly it doesn't always work! Also, if necessary identify any new Third Party Software you may have added since upgrading to 10.7.5 and if the problem continues temporarily remove that software just in case it's causing problems. Don't just remove it - especially if you paid for it - just disable it so that you can put it back afterwards! Or remove it and restore it from your back-up. That's probably easier.
I get unexpected Quits at various times. It can affect Safari, iTunes , iPhoto , Microsoft Office in fact almost anything! There's no consistency to it and I must say with me simply relaunching the program again usually cures the problem. It can happen simply because you've been clicking the mouse too enthusiastically and the computer - in trying to keep up - has simply lost itself!
Like I said unless it keeps happening just chalk it up to "One of those annoying things".
Also, external disc drives can cause problems. I use Western Digital Drives and I must say that now I've decided to unplug them until I need them everything is much more stable. I get no end of spinning beachballs with the drives connected - but none with them disconnected. It's a bit of a pain because Time Machine is supposed to work in the background (which it does superbly as long as the darn disc drive behaves!)
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