Adobe Bridge CS6 has stopped working - has issue been resolved?

Hello.
I am experiencing the above problem with a new install of CS6.
Has this issue been resolved?
CS6 Design and Web Premium installed on Win 7 pro 64 bit Dell Precision laptop. Error with Adobe Bridge cs6: "Adobe Bridge CS6 has stopped working", problem event name "APPCRASH". Error occurs when opening Bridge from Photoshop and other apps (Browse in Bridge) and directly from desktop or start menu. Also a cache directory is not being created under c:\user\<user>\appdata\roaming\adobe\bridge\. Holding ctrl key down and double clicking icon gets same message, cannot get at reset window.
Performed the following with no change: verified Bridge and full suite is on latest version (Bridge=5.0.2.4); created desktop icon directly from bridge.exe; verified application was installed and is starting with administrator privileges; verified latest display driver installed; performed complete uninstall of CS6, CC cleaner tool run, then full reinstall; Error under Event Viewer: faulting application: Bridge.exe and faulting module name: ntdll.dll; disabled UAC; tested memory for damage using MemTest86-good.
Thanks for any help you can provide.

A follow up to the above.
There appears to be a number of possible causes for this type of error. In my case it was somewhat specific. I had a stand alone copy on this same machine previously of Adobe Photoshop CS2 (only) which was completely uninstalled prior to the installation of CS6. There is an issue with Bridge CS6 being installed on a machine that has Bridge CS2 on it. I wasn't aware of Bridge being present with my copy of Photoshop CS2 but apparently there were at least some components of Bridge CS2 left after the uninstall. The workaround that solved the issue for me was the creation of an empty folder:
C:\Users\[your user name]\AppData\Roaming\Adobe\Bridge CS2
For those of you who may have this situation.
Here is where I found the solution (sixth thread down):
Bridge CS6 won't open running on Win7

Similar Messages

  • I have Adobe CS4..... now when I want to print my picture, I get the message "Adobe CS4 has stopped working, sending issue to windows and then disappears.... nothing can print anymore...Help??

    I have Adobe CS4..... now when I want to print my picture, I get the message "Adobe CS4 has stopped working, sending issue to windows and then disappears.... nothing can print anymore...Help??

    Try updating the printer driver.

  • Adobe Photoshop CS6 Extended Stop Working

    Hellow:
    My computer has run Windows 7 ,Run Adobe Photoshop CS6 Extended,I click "edit"-"Control of deformation",the Adobe Photoshop CS6 Extended Stop Working.Why?

    Boilerplate-text:
    Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

  • I have a user getting an error Adobe Acrobat has stopped working  how do I resolve this?

    Adobe Acrobat XI Pro
    This happens at a variety of times.  Sometimes while scanning sometimes while bookmarking sometimes while adding pages from a file.
    What I have done is made sure the program was up to date, a repair install, updated scanner drivers, replace the scanner with a different model, made sure the workstation was current with MS patches.  Any suggestions would be most welcome.
    Thank you,
    Brad

    Thanks for the reply.  Sorry I wasn't clear the version is XI standard.  And I did check for updates.  The program is current.  Still a few times a day the program will crash and my user will have to start over again on the document she is working on.  Very frustrating for her and me.
    The full error is:
    Adobe Acrobat has stopped working
    A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

  • "Program" CS3 has stopped working"-Has anybody had this issue before?

    When I launch any of my Adobe CS3 software, I get a message as follows:
    "Adobe Photoshop CS3 has stopped working
    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    I tried resetting preferences, restoring my system to an earlier date, removing and reinstalling the software, and nothing has helped.
    I am running Windows Vista Home Premium.
    It is a licensed version of CS3.
    Please help. I am dead in the water here.

    Hi,
    Have you updated CS3?
    Go to help/Updates
    Try to run it in Administration mode
    Phillip

  • Adobe InDesign CS6 Trial stopped working

    I have downloaded InDesign Trial and all went well. The day after it stopped working so I reinstalled it and started working again. It did that a few times in the last week but now it wont let me reinstall it again. It comes up with the errors:
    ERROR: DW051: Dependency of session payload {CFB770D7-8D43-1014-922B-CC2715FADE3F} InDesign Adobe InDesign CS6 Application Base Files 8.0 has changed.
    ERROR: Media DB Error : 12
    when I try to reinstall it.
    The software completely stopped working and it wont even let me uninstall it.
    What do I have to do? What do the errors mean?
    Thank you

    Which operating system are you using?  I find it interesting that you were able to install the software over the existing copy.  If the normal uninstallers are not working then please run the CS Cleaner tool.  You can find information on how to utilize this tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

  • Adobe Bridge 5.1 stops working on open in Windows 7. Tried purging, no help.

    Tried purging by holding Ctrl and clicking all three options but to no avail.
    Any insight?

    Ok, in the Event Viewer, I am getting the following in Application Error
    "Windows cannot access the file  for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Adobe Bridge CS5.1 because of this error.
    Program: Adobe Bridge CS5.1
    File:
    The error value is listed in the Additional Data section.
    User Action
    1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
    2. If the file still cannot be accessed and
              - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
              - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
    3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
    4. If the problem persists, restore the file from a backup copy.
    5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance."
    Right BELOW that, it is saying there is a problem with Bridge because of Quicktime:
    "Faulting application name: Bridge.exe, version: 4.1.0.54, time stamp: 0x4d6f26b3
    Faulting module name: QuickTimeAuthoring.qtx, version: 7.72.80.56, time stamp: 0x4f8f8aad
    Exception code: 0xc000001d
    Fault offset: 0x0010e061
    Faulting process id: 0x1008
    Faulting application start time: 0x01cf2f67ed9dcb37
    Faulting application path: C:\Program Files (x86)\Adobe\Adobe Bridge CS5.1\Bridge.exe
    Faulting module path: C:\Program Files (x86)\QuickTime\QTSystem\QuickTimeAuthoring.qtx
    Report Id: 30cc3cd5-9b5b-11e3-9da8-d479b817000b"
    What does this mean? I already reloaded Bridge twice but to no avail and the program opens fine when I try to open in my Picturres files , just not when openeing fropm Desktop.

  • Adobe InDesign CS5 Has Stopped Working (installation issue)

    Please allow me to preface this by saying that this situation is RESOLVED, but I wish to share what happened to me with others for information purposes as I couldn't find anything regarding this issue online last night (mind, I was quite exhausted so might have missed it).
    The situation:
    I have CS5 Master Collection Upgrade.  I performed the installation.  All apps working just fine EXCEPT Adobe InDesign (see error in title).
    Beating of head against the wall continues for five hours as I uninstall, use cleaner, defrag, reinstall (you know the routine) SEVERAL times (why I thought doing it just once more might make a difference is beyond me).  I knew this install should work because I was using the entire CS5 suite only a few days ago until my system suffered a serious failure and require reformatting, reinstalling etc.
    So... after a couple of hours on the phone with Adobe tech support (an almost first for me in about 15 years or so of using Adobe products), it was discovered that InDesign's plugin directory was corrupt (rather, one or more files were laid down corrupt).  Uninstalling and using the cleaner DOES NOT remove the temp/backup files.  I knew something was up when I reinstalled the upgrade and it did not ask for my CS4 code (even after using a M$ reg cleaner), and this confirms it.
    Also I noticed that InDesign is being laid down during the transition from Disc 1 to Disc 2.  A colleague of mine had an odd issue with his PC not accepting Disc 2 at first (a few weeks ago).  I can only conclude that for some people, and some installations (because my first installation was flawless), InDesign will lay down its plugins corrupt.
    As I said, this is resolved now (I copied over the plugin directory (C:\Program Files (x86)\Adobe\Adobe InDesign CS5\Plug-Ins) from my colleague's PC where InDesign was working fine), but I wanted to share in case this spares someone else the pain and suffering I just experienced.
    The irony, of course, is I'm under deadline and of all the programs right now, I needed InDesign the most!  LOL.
    Cheers, everyone.
    Alex

    I am operating in Windows Vista.  The last time I used the program it was responding normal and it closed out normally.
    I haven't added any fonts and have cleaned out my recovery folder and it is still doing it.
    My machine froze yesterday morning and I had to do a hard reboot, but I was not working in ID at the time and it wasn't open.  Everything else is working normally.  Even though I knew it wouldn't work, I did uninstall and reinstall the program and of course that didn't solve anything.
    Any other advice is appreciated.  I am at a loss.

  • I have error facing an error continuously on photoshop - Adobe Photoshop cc 2014 has stopped working.how can i resolve it?

    how can i resolve it?

    Maybe you could tell us what you already have tried and when this error shows up.
    Besides that message, do you get any other information about the crash in your screen?
    I guess you're on Windows, don't believe that Apple computers show this type of error message.
    Running as administrator, or other compatibility settings could solve your problem.

  • Adobe Bridge Batch Rename Stopped Working

    ive been using bridge exclusively to rename/
    organize my files and today for some odd reason it just will not work. i select the files i wish to rename and then select batch rename and name/numer the files as ive always done before and when i click rename nothing happens at all. i cleared out my cache to no avail and im now officially stumped. any help is appreciated. thanks!

    Your problem does seem odd.  Difficult to troubleshoot by remote, so run a few tests and see if you can narrow the problem down.
    By any chance are you trying a batch re-name of files on an external drive?  If so may be permissioning problem.
    Do you have this problem in all folders or just one?  If one there may be a contaminated file or name (i.e. flower.jpeg.jpeg)
    To avoid fouling up your files copy a dozen or so and put in "test"  folder then run these tests.
    Can you do a simple rename of one file?
    Can you do a batch rename of one file?
    If the above is true can you do batch rename for all files in this folder?
    If so does the extension make any difference - jpeg, psd, etc.?

  • HT4527 When I tried to transfer the itunes file from my music to my ipod, it said that the ipod has stopped working or had been disconnected?

    When I tried to transfer the Itunes file to my ipod or ipad it came up with a message saying that the device had been disconnect or stopped? I tried several times but it would not copy the file accross. I am trying to transfer my whole itunes library from an old laptop to a new laptop.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reboot the computer
    - try another USB port
    - Try another cable

  • HT4890 my PC tells me that "ApplePhotoStream.exe has stopped working".  How can I resolve this issue?

    "ApplePhotoStream.exe has stopped working"  How do I resolve this issue?

    Uninstall and then reinstall the iCloud control panel on your computer.

  • Itunes has stopped working windows 7 QUICK FIX

    I really don't know if this will help all issues, but it sure did the trick for mine. After reading multiple workarounds and fixes for this problem (itunes crashing upon trying to play video with the message 'itunes has stopped working' - same issue with quicktime), I thought to myself, "there's GOT to be an easier way." And, in my case, there was. I went to the control panel, selected the uninstall a program feature, but instead of uninstalling, i selected itunes and clicked the 'repair' button. I did the same for quicktime. And now, both work as they should. Sometimes the simplest solution is the best. Hope it helps. And if it doesn't, don't blame me. I'm not an expert - just a guy trying to share a possible quick fix to your problem. GOOD LUCK!

    Still having this issue

  • Windows live photo acquisitio​n wizard has stopped working

    my window live photo acquisition manager has stopped working,,, has anyone else experienced this ,, if so is there a solution to this error,

    Hi malcomlm67
    Thank you for your query.
    I understand that your Windows live photo acquisition manager has stopped working. 
    I am not sure if this will work but if you right click on it do you see an option to enable.  If so click on it.
    If not I suggest uninstalling it and then reinstalling the app.
    The other option would be to contact MIcrosoft for assistance.  ( 1-500-642-7676 )
    Good Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Adobe Bridge CC has stopped working -again

    After many months of pain caused by Bridge CC not working it seemed to be cleared up in Sept '14. (I used just about every fix that was suggested incl. preferences changed to have no program load on startup, managing cache, etc.) I has been working flawlessly until today. My pc notified re: windows updates were ready to install. I cleaned my pc, closed all programs and installed 23 updates. (Win7, 64bit) Updates seemed to install cleanly but Bridge CC will not open and displays a white screen and the msg "Adobe Bridge CC has stopped working" This began immediately after the os updates were installed so I suspected that was the issue. I restored the pc to before the updates and CC will still not open (stopped) and in desperation I tried Bridge CS6. CS6 opened normally and I was able to open a folder. Touching the space bar should have opened the selected file to full screen image but instead I got the same error msg now saying Adobe Bridge CS6 has stopped working. I have the same programs on my laptop and CC opens and works properly. So that sounds like my pc and not Bridge is the problem but there is an incompatibility somewhere and I am stuck and my work is piling up as I speak. I need my bridge back!

    This problem has been solved by Microsoft, rebuilt Win7. I would like to delete my question to reduce clutter here but I don't know how to delete it. A moderator may delete this if they wish or someone can add to my reply and instruct me. Thanks!

Maybe you are looking for

  • Using ITunes Store with Windows Vista

    I seem to be having a problem with downloading my songs. I keep receiving an error message (err. 3259) and I have already paid for my downloads. Now what?

  • Fed up with Adobe's customer service

    I have to say that Adobe takes the cake as the most inept company in the US, along with AT&T. I filed my application for the free upgrade from CS5.5 in early May, right away they asked me for the invoice, even though I had sent them PDFs of the order

  • How do I change the alignment of a Spry Menu in Dreamweaver

    I know CSS but I can't figure out how to change the entire alignment of a Spry menu to either center in a table or even right align.  I have tried both changing the div alignment and the td alignment and neither one works.  Any ideas?

  • Cant install new language package on mobile dictio...

    Hi, im trying to install on my 5800 new language(thai) i have  english,hebrew.bulgarian, when im install the thai language , the software want to remove other language and i need to choose , but i can remove only the hebrew language. i want to remove

  • Commit in procedure, function

    Hi all, I am confusing about "use of commit in procedure and function".How commit reflect to the performance ? Is there any error raises by frequent use? pls explain me. Thanks in advance sanjay