Adobe Bridge CS6 Raw files not previewing.

I recently upgraded my iMac from a 2007 to a mid 2011 Mac ...the first running fine with CS5...the newer iMac with CS6 and 32GB ram. I can't seem to get Bridge in CS6 on the new machine to preview D800 Raw Nef files. Is there something that I need
to do when importing to help the process? What's strange is that the first files in a folder import fine and preview fine. I downloaded 300 or so images from a 32GB card. The first 150 or so worked fine. The rest just don't preview at all. Help!

Did you use a card reader for the download?
Are all the 300 files relatively the same size?
Did you ues Tools/cache/purge and rebuild the folder cache?

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Adobe Bridge CS6 keeps zooming into previews

Hi guys. I'm using Adobe Bridge CS6 to browse some media content, but each time I preview a video, it plays zoomed in about 20% or so. It does this for all video clips, all sizes, no matter how I try to reconfigure the layout, use OUTPUT mode, FILMSTRIP mode, ESSENTIALS etc, it still shows zoomed in.
I'm running Win7 64bit with a GTX570 with updated drivers.
Please help. Thanks.

You mean 200 % instead of 20 %??
Use the loupe on an image and check what the default zoom percentage is, it should show 100 % and if it is at 200 % you have to use your mouse scroll wheel to set it back to 100 % (it runs from 100 % to 200, 400 and 800 %).
If your video files exceed the preview window you have to enlarge this window or if the behavior keeps this way consider to reset the preferences of Bridge holding down control key while restarting Bridge and choose reset prefs.

In ADOBE BRIDGE CS6 "folder can not be created" appears when getting photos from camera

Has anyone seen this when getting photos from camera in ADOBE BRIDGE CS6?
"Folder cannot be created"

I solved the problem myself.
jwerth2

Adobe Bridge CS6 undefined in not an object Help Please

I am so sick and tired of getting this error message when I try to create a pdf contact sheet - undefined is not an object. Can someone help me?
What frustrates me the is there is no log file telling me what image has the problem which Bridge does not like.
This example is of brand new eps files that were created in the last month
I also have the same undefined object is not an object using AI files but none are shown in this example.
If there is no solution to tell me what eps or ai file(s) bridge does not like - is there a setting I can change so Bridge skips the file it does not like? Sorta silly skipping a file for a contact sheet but if that is a workaround to make it bridge work that would be a huge improvement versus the program not working at all, LOL...
1. I have tried using another program to rename all my files to be sequential numbers too, so that is taking more time and I am losing the ability to find my files by name and I still get the undefined is not an object.
2. I am to the point of using other programs to create jpeg images of AI and EPS files and then using bridge to make contact sheets and doing that takes a ton more time and is just silly to do so now I am to the point of asking for help.
3. Operating system is Wondows 7 - I use CS6 - Adobe Bridge for making contact sheets - screen shoot is attached - all CS6 items are up to date with updates.
4. Yes, I have searched the internet for help and searched adobe for help --- seems like no one has posted a solution.

I am having this same issue. I'm attempting to make a pdf in Bridge but am getting the error message "undefined is not an object." A log or a report of some kind would be very useful here to find out which object is the offender. Looking at my files they appear to be in order but obviously something is amiss....

Bridge cs6 Raw files

can not open my raw files from my Canon 5D mark 111 in Bridge CS6?

I cant open in photoshop either. My Mark 11 files are showing and opening.
Just tried purging all my cache and command option shift when opening photoshop.
Don't know what else to do?

Some D800 Raw files not previewing

Not sure what the problem is, but every so often, I'll have some D800 Raw files (14 bit, lossless compressed), and the .NEF logo will appear sideways in the preview panel. I can only see the image if I open it up in camera raw or Photoshop. Not sure if its based on the memory card that I'm using or what, but the image seems to be fine...
Any ideas? Its kind bothersome going full-screen to preview photos and only to have a sideways icon show up, and even sorta mess up the following images by having the icon remain there...
Thanks
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Next tme it happens go to Tools/cache/purge cache for xxx folder and see if that clears up problem.
lf you have a dedicated scratch file see that it has adequate free space. Cache can grow quite large if not managed.

Thumbnail Preview for RAW Files Not Appearing in Bridge

Hello,
I'm running Adobe Bridge 5.1 on a Mac OS 10.9.2 (recently upgraded to Maverick) and I can no longer see thumbnail previews for my RAW files (which include .NEF, .CR2 and .RAF) though as of a few days ago this wasn't a problem. Not sure if it's related to the Maverick upgrade... but FYI, I do see thumbnail previews for .TIFF and .JPEG files.
I've already purged my cache generally and have also as a test chosen a local file to purge - that didn't work.
I've restarted Bridge at least 2x by pressing and holding the Option key.
I've also checked for Bridge updates - everything is up to date.
My Cache Options (within Preferences) are set to "Keep 100% Previews in Cache" and "Automatically Export Cache to Folders When Possible" - both checked.
Also downloaded the Adobe Camera Raw and DNG Converter 8.3, installed it but that didn't work.
I can't seem to find my Bridge cache folder or at least what's in the Library's "Caches" folder doesn't include anything for Bridge - see screenshot below.
Please help! Thank you in advance.

To me it seems related to your Adobe Camera Raw (ACR) converter. Clue inhere is you only miss the Raw files and have no problems in seeing other formats like jpeg and tiff.
The screenshot you delivered is from the wrong library, however, this same library (the one on system level) also is the location where you should be able to view the correct version of your ACR plugin. The path: library (same as per your screenshot)/Application support/ Adobe/ Plug ins/ CS6/ File Formats. inhere should be only one version of Camera Raw (called: "Camera Raw.plugin") and this should show version 8.3 (141).
I'm not sure about your bridge version number, Bridge 5 comes with PSCS6 but my most recent version of Bridge is 5.0.2.4.
Anyway, if you have only one ACR (8.3) installed in the above mentioned path then you might want to try to delete the Bridge plist file and Bridge cache file manually.
For this you have to Quit Bridge and find the user library (by default hidden, use menu Go in Finder and press option key to reveal).
Inhere find the plist file (user(your user name) / library / Preferences and inhere find and manually delete the file called: "com.adobe.bridge5.plist"
The in same user library find Bridge Cache. User/Library/Caches/Adobe/Bridge CS6. Inhere are 2 files, the adobe Bridge plug in cache and the folder called Cache. delete (or move outside libray) both items.
The restart Bridge (If needed also again hold option key to reset preferences) and this will create fresh files for the previous deleted items, leaving you with an almost out of the box factory set version of Bridge.

Adobe Bridge CS6 (Mac) won't open .arw files from my Sony RX100. How do I get and install the right version of Camera Raw?

Adobe Bridge CS6 (Mac) won't open .arw files from my Sony RX100. I was told to update Camera Raw to at least 7.2. I tried to download this but got a DNG Converter instead. Where is Camera Raw? (it does not show up in a search of my hard drive. There is a folder of camera profiles but no extension or plug-in with this name). How do I find out what version I have already? How do I get the correct version? . . . OR . . . is it the case that Bridge will never open Sony raw files directly and I will have to do a separate conversion process every time I want to use a raw file??. Can someone explain this?
Thanks.

A Good samaritan answered this for me on another forum
How to update Camera Raw

When using the camera downloader in Adobe Bridge CS6 with Nikon D5200 we are unable to see previews of the photos and it is very slow to download. The issue occurs under a the users rights, but not under admin level. This is a new issue

When using the camera downloader in Adobe Bridge CS6 with Nikon D5200 we are unable to see previews of the photos and it is very slow to download. The issue occurs under a the users rights, but not under admin level. This is a new issue.

Hi Jdentremont,
Lync client gets user photos by first querying the Address Book Web Query (ABWQ) service on the server, which is exposed through the Distribution List Expansion web service. The client receives
the image file and then copies it to the user's cache to avoid downloading the image each time it needs to be displayed. The attribute values returned from the query are also stored in the cached Address Book Service entry for the user. The Address Book Service
deletes all cached images every 24 hours, which means that it can take up to 24 hours for new user images to be updated in the cache on the server.
To troubleshoot your problem, please follow the steps below:
1. Navigate to
“X:\share\1-WebServices-1\ABfiles\000000000\000000000” folder. (ABS file share)
You should see some photo files in this folder as the following screenshot.
2. Delete all the files in this folder.
3. On test PC, delete local cache files.
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
4. Sign-in Lync with the test account.
5. Go back to the ABS file share, check if there is any Photo file in the folder.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Adobe Bridge CS6 does not display WMF graphics files - what to do?

The question says it all. I am running Win7Pro 64bit with Adobe Bridge CS6. This may be a windows/microsoft/wmf file format problem...but what to do? WMF files display with a icon only. Please advise.

Apparently Bridge cannot preview .WMF files. I have old ClickArt CDs and occasionally want an image. So I have converted all the .WMF files to .AI using a script in Illustrator. Once converted, Bridge will display a thumbnail.
Here is the script written by Carlos Canto. (Thank you Carlos, whoever you are!)
Copy the script text. Paste in a plain text editor. Save as ConvertWMFtoAi.jsx in the folder Program Files: Adobe: Adobe Illustrator CS6: Presets: en_US: Scripts
Then you find it in Illustrator under File: Scripts
// script.name = makeAiFilesPDFcompatible.jsx;
// script.description = opens and resaves Ai files with PDF compatibility checked (Folder Batch);
// script.requirements = none
// script.parent = CarlosCanto // 06/4/2013;
// script.elegant = false;
// script.forumPost = http://forums.adobe.com/thread/1224874?tstart=0
var folder = Folder.selectDialog("Select Source Folder..."); // select folder
if (folder==null) {
                    alert("Good Bye");
else {
    var files = find_files (folder, ['.wmf']);
          var fileCount = files.length; // count them
          if (fileCount>0) {
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                    alert("There are no Illustrator files in this folder.");
// recurse subfolders - Peter Kharel
function find_files (dir, mask_array){
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function find_files_sub (dir, array, mask){
    var f = Folder (dir).getFiles ( '*.*' );
    for (var i = 0; i < f.length; i++){
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Camera Raw Preferences in Adobe Bridge CS6

I can click on Camera Raw Preferences from the Adobe CS6 Menu, but nothing happens. No error meesages come up, but nothing happens.
I recently installed ACR7.3. I did have some problems getting ACR7.3 installed. The updater from Photoshop and Bridge didn't seem to install it. I had to download ACR7 and install it.
After the successful install of ACR7.3, I can double click on an image in Adobe Bridge CS6 and it will open the raw image in ACR7.3 in Photoshop CS6.
The other annoyance is that the images for my RAW files for my Panasonci GH3 don't display in Adobe Bridge. They appear as a blank icon
I am running on a Mac OS X 10.6.8 64 bit
Adobe Bridge CS6 5.0.0.399
Adobe Camera Raw 7.3.0.71
Adobe PS C6 13.0.4 x64
I do have older versions of Adobe CS5 and CS4 that I have never removed. I've never had problems before. And didn't need the space so I just left them.
Any ideas of why Adobe Bridge CS6 and ACR7.3 aren't in sync? - Thanks Rod

Ok, everything was ok until I rebooted my machine. Now when I open Adobe Bridge CS6, The Raw images show up initially. But when Adobe Bridge finally gives me control, the images have become blank icons again. I've tried the CommandOptionShift and it does not help. It was fine for two weeks and now I can't get the raw images to stay.
Here is what I see as Adobe Opens the older. The Raw images are viewable.
Now this is how they look after Adobe Bridge has finished opening and I can click on something:
Where do I go from here?

Adobe Bridge CS6 is malfunctioning after the last update raw 8.0.199. Several problems.

Anything known on this issue? Solutions? Even importing files from memory card is a problem.
In import window images are not diplayed as images but all the same blue mini images.
vertical files are changed into landscape positions and more. Mac version.
cj de vries

Op 12 apr. 2014, om 19:27 heeft Yammer <[email protected]> het volgende geschreven:
Re: Adobe Bridge CS6 is malfunctioning after the last update raw 8.0.199. Several problems.
created by Yammer in Bridge General Discussion - View the full discussion
http://helpx.adobe.com/bridge/kb/acr-84-bridge-cs6-metadata.html
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THNX Problem solved

Windows 8 Pro Adobe Bridge CS6 5.0.1.23 x64 not responding

On my new SSD with a fresh install of Windows 8 Pro and Adobe CS6 Design and Web Premium, I regularly get a "(not responding)" warning in Bridge's (5.0.1.23 x64) title bar when opening a folder location, and the program takes around 10-20 seconds to display folder contents. This seems to be an indexing or caching issue, but I have not resolved it through the following fix attempts.
In Bridge settings, I have placed the cache on the OS SSD at "C:\Users\York\AppData\Roaming\Adobe\Bridge CS6\Cache", and I have placed it on a separate internal physical HDD at "D:\Adobe Bridge CS6 temp cache". I have experimented with all other options (100% previews, export, manage, compact, and purge cache - restarting the app after each tweak).
I have Ctrl-opened Bridge to access the "Reset setting" dialog box, where I restored default preferences and purged the cache. This did seem to alleviate the problem temporarily, but it did not resolve it.
I have not uninstalled, repaired, or re-installed Bridge because it is not listed as a standalone app in the "Windows Control Panel > Programs and Features > Uninstall or change a program" window or the Adobe CS6 Design and Web Premium installer.
My system is Intel i7-2600K, Asus Maximus IV Gene-Z, Nvidia GeForce GTX 560 Ti, 32GB RAM, Samsung 840 250GB SSD, various HDDs.
My other system, an Intel Quad-Core Q6600, Asus P5Q-Pro, AMD Radeon HD 6950, 8GB RAM, Samsung 840 250GB SSD, various HDDs, does not have this problem.
Any thoughts are appreciated.

Thanks for the input, Curt. I have not changed the TEMP/TMP directories, which are set per Adobe instructions at http://helpx.adobe.com/bridge/kb/bridge-crashes-changing-temp-file.html. Temporary "not responding" freezes (10-20 seconds) are my issue. Crashes, as others are reporting due to the temp directories, are not occurring. Other thoughts are appreciated.

Adobe Bridge CS6 "The operation could not be completed"

I cannot get Bridge CS6 to run under my Mac account. All other accounts on my MacBook Pro work fine with Bridge. I have re-installed CS6 several times and I have searched the internet for days to find a solution. I can see that this is a common problem but there is no workable solution, and Adobe still refuses to admit there is a problem and to offer a fix.

Only my account won't run this product all other accounts on the same machine seem to work okay.
Then the problem lies in your account. A fresh install would not help unless you also used the Adobe Clean tool to remove all other settings. But that is a bit harsh to try because then all other Suite info is also deleted and you have to reinstall the lot.
And when the app runs in other account it means the install on root level (where your default application folder is and where all other account also make use of) is correct.
The easiest thing would be to create a new account but I don't know if that is an option for you regarding other settings and stuff in this account.
First run Apple Disk utility on your problem account to check and repair disk permissions.
Then open your user library (by default hidden, use menu Go and press option to reveal this library)
Go to the folder called preferences and inhere is Bridge5 plist file, delete this to the trash.
In same user library go the folder called Caches and follow this path / Adobe/ Bridge CS6 and inhere delete both the folder called Cache and the plug in. All deleted files will refresh them selves after you managed to restart Bridge.
Then again use the option Curt provided, hold down option key while restarting Bridge and from the options choose preferences.
Then try again.
The other option would be to use the MacOs recovery disk on this user account to create a new user library while archiving the older one.
Disk drive 750Gb with 40Gb spare.
Usually at least 10 % free space is recommended for running smoothly. Bridge is very processor demanding and if you have other applications running 40 GB is simply to low to run your system and apps smoothly.
Also be aware that if you have multiple user accounts installed and on all accounts you use Bridge you should find a new location for the cache file. By default Cache is stored in the User library (see above). And depending on amount and size of files and preview settings (100% preview creates huge files) this cache folder can grow to very large proportions.
If you have different user accounts and all create their own library you need to recache every time you visit in the new account.
I have no personal experience with multiple accounts on my machine so don't know if Bridge can handle multiple accounts on one machine with one cache folder on root level.
Network usage is not supported and often difficult but having one machine with one root file for cache might work without problems.

Can't see CR2 files in Adobe Bridge CS6

I have recently purchased Canon 5D Mark iii and have taken a few shots in RAW mode. When I try to open the file in Adobe Bridge CS6, I can't view the file.
I also have a canon T2i and the raw file from that camera show perfectly fine.
What could be the problem? All my CS6 software is up to date.

Updated to ACR 8.4? There is an issue:
The fix is to download a 8.4 again via the link below and follow the instructions to replace the existing 8.4 plugin:
http://helpx.adobe.com/bridge/kb/acr-84-bridge-cs6-metadata.html

Adobe Bridge CS6 Raw files not previewing.

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