Adobe Bridge problem, Anyone help?

Hi
I am using After Effects and want to add an effect to Text i use the brower presets option which opens Adobe Bridge.  Adobe Bridge normally allow a preview of the effect in the preview section.  However where the preview should be an 'unidentified file' icon appears with the file name eg Character Shuffle In.ffx.
If anyone can help with this it would be much appreciated.  I am using CS5 on windows 7 64 bit.
Thanks
M.

You're not at all likely to get an answer here. Check the Bridge or AE forums.
Bob

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    [2014-12-30:20:28:39] Installing msi at c:\users\brody\appdata\local\temp\air436f.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:20:28:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:28:39] Rolling back install of c:\users\brody\appdata\local\temp\air436f.tmp\setup.msi
    [2014-12-30:20:28:39] Rollback complete
    [2014-12-30:20:28:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:28:39] Runtime Installer end with exit code 7
    [2014-12-30:20:28:41] Runtime Installer end with exit code 7
    [2014-12-30:21:01:10] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:21:01:10] Commandline is:
    [2014-12-30:21:01:10] No installed runtime detected
    [2014-12-30:21:01:12] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:21:01:12] Commandline is:
    [2014-12-30:21:01:12] No installed runtime detected
    [2014-12-30:21:01:12] Relaunching with elevation
    [2014-12-30:21:01:12] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air11c6.tmp\adobe air installer.exe -ei
    [2014-12-30:21:01:12] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:21:01:12] Commandline is: -stdio \\.\pipe\AIR_25440_0 -ei
    [2014-12-30:21:01:12] No installed runtime detected
    [2014-12-30:21:01:12] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:21:01:12] Installing msi at c:\users\brody\appdata\local\temp\air11c6.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:21:01:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:01:14] Rolling back install of c:\users\brody\appdata\local\temp\air11c6.tmp\setup.msi
    [2014-12-30:21:01:14] Rollback complete
    [2014-12-30:21:01:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:01:14] Runtime Installer end with exit code 7
    [2014-12-30:21:01:14] Runtime Installer end with exit code 6
    [2014-12-30:21:01:16] Runtime Installer end with exit code 7
    [2014-12-30:21:01:57] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:21:01:57] Commandline is:
    [2014-12-30:21:01:57] No installed runtime detected
    [2014-12-30:21:02:04] Relaunching with elevation
    [2014-12-30:21:02:04] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aircb44.tmp\adobe air installer.exe -ei
    [2014-12-30:21:02:04] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:21:02:04] Commandline is: -stdio \\.\pipe\AIR_1920_0 -ei
    [2014-12-30:21:02:04] No installed runtime detected
    [2014-12-30:21:02:04] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:21:02:04] Commandline is:
    [2014-12-30:21:02:04] No installed runtime detected
    [2014-12-30:21:02:04] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:21:02:04] Installing msi at c:\users\brody\appdata\local\temp\aircb44.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:21:02:05] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:02:05] Rolling back install of c:\users\brody\appdata\local\temp\aircb44.tmp\setup.msi
    [2014-12-30:21:02:05] Rollback complete
    [2014-12-30:21:02:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:02:05] Runtime Installer end with exit code 7
    [2014-12-30:21:02:09] Relaunching with elevation
    [2014-12-30:21:02:09] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aire6fe.tmp\adobe air installer.exe -ei
    [2014-12-30:21:02:09] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:21:02:09] Commandline is: -stdio \\.\pipe\AIR_6912_0 -ei
    [2014-12-30:21:02:09] No installed runtime detected
    [2014-12-30:21:02:09] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:21:02:09] Installing msi at c:\users\brody\appdata\local\temp\aire6fe.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:21:02:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:02:10] Rolling back install of c:\users\brody\appdata\local\temp\aire6fe.tmp\setup.msi
    [2014-12-30:21:02:10] Rollback complete
    [2014-12-30:21:02:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:02:10] Runtime Installer end with exit code 7
    [2014-12-30:21:02:11] Runtime Installer end with exit code 7
    [2014-12-30:21:02:12] Runtime Installer end with exit code 7
    [2014-12-30:22:14:26] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:22:14:26] Commandline is:
    [2014-12-30:22:14:26] No installed runtime detected
    [2014-12-30:22:14:28] Relaunching with elevation
    [2014-12-30:22:14:28] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airf9e8.tmp\adobe air installer.exe -ei
    [2014-12-30:22:14:28] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:22:14:28] Commandline is: -stdio \\.\pipe\AIR_1380_0 -ei
    [2014-12-30:22:14:28] No installed runtime detected
    [2014-12-30:22:14:28] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:22:14:28] Installing msi at c:\users\brody\appdata\local\temp\airf9e8.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:22:14:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:14:32] Rolling back install of c:\users\brody\appdata\local\temp\airf9e8.tmp\setup.msi
    [2014-12-30:22:14:32] Rollback complete
    [2014-12-30:22:14:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:14:32] Runtime Installer end with exit code 7
    [2014-12-30:22:14:36] Runtime Installer end with exit code 7
    [2014-12-30:22:14:45] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:22:14:45] Commandline is:
    [2014-12-30:22:14:45] No installed runtime detected
    [2014-12-30:22:14:48] Relaunching with elevation
    [2014-12-30:22:14:48] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air4347.tmp\adobe air installer.exe -ei
    [2014-12-30:22:14:48] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:22:14:48] Commandline is: -stdio \\.\pipe\AIR_3328_0 -ei
    [2014-12-30:22:14:48] No installed runtime detected
    [2014-12-30:22:14:48] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:22:14:49] Installing msi at c:\users\brody\appdata\local\temp\air4347.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:22:14:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:14:50] Rolling back install of c:\users\brody\appdata\local\temp\air4347.tmp\setup.msi
    [2014-12-30:22:14:50] Rollback complete
    [2014-12-30:22:14:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:14:50] Runtime Installer end with exit code 7
    [2014-12-30:22:14:51] Runtime Installer end with exit code 7
    [2014-12-30:22:25:48] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:22:25:48] Commandline is:
    [2014-12-30:22:25:48] No installed runtime detected
    [2014-12-30:22:25:52] Relaunching with elevation
    [2014-12-30:22:25:52] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air68d0.tmp\adobe air installer.exe -ei
    [2014-12-30:22:25:52] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:22:25:52] Commandline is: -stdio \\.\pipe\AIR_6048_0 -ei
    [2014-12-30:22:25:52] No installed runtime detected
    [2014-12-30:22:25:52] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:22:25:52] Installing msi at c:\users\brody\appdata\local\temp\air68d0.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:22:25:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:25:53] Rolling back install of c:\users\brody\appdata\local\temp\air68d0.tmp\setup.msi
    [2014-12-30:22:25:53] Rollback complete
    [2014-12-30:22:25:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:25:53] Runtime Installer end with exit code 7
    [2014-12-30:22:25:55] Runtime Installer end with exit code 7
    [2014-12-31:10:31:13] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-31:10:31:13] Commandline is:
    [2014-12-31:10:31:13] No installed runtime detected
    [2014-12-31:10:31:15] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-31:10:31:15] Commandline is:
    [2014-12-31:10:31:15] No installed runtime detected
    [2014-12-31:10:31:19] Runtime Installer end with exit code 6
    [2014-12-31:10:31:20] Relaunching with elevation
    [2014-12-31:10:31:20] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air8bc9.tmp\adobe air installer.exe -ei
    [2014-12-31:10:31:20] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-31:10:31:20] Commandline is: -stdio \\.\pipe\AIR_26988_0 -ei
    [2014-12-31:10:31:20] No installed runtime detected
    [2014-12-31:10:31:20] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-31:10:31:20] Installing msi at c:\users\brody\appdata\local\temp\air8bc9.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-31:10:31:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:10:31:21] Rolling back install of c:\users\brody\appdata\local\temp\air8bc9.tmp\setup.msi
    [2014-12-31:10:31:21] Rollback complete
    [2014-12-31:10:31:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:10:31:21] Runtime Installer end with exit code 7
    [2014-12-31:10:31:25] Runtime Installer end with exit code 7
    [2014-12-31:10:31:27] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-31:10:31:27] Commandline is:
    [2014-12-31:10:31:27] No installed runtime detected
    [2014-12-31:10:31:30] Relaunching with elevation
    [2014-12-31:10:31:30] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airbff2.tmp\adobe air installer.exe -ei
    [2014-12-31:10:31:30] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-31:10:31:30] Commandline is: -stdio \\.\pipe\AIR_25396_0 -ei
    [2014-12-31:10:31:30] No installed runtime detected
    [2014-12-31:10:31:30] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-31:10:31:30] Installing msi at c:\users\brody\appdata\local\temp\airbff2.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-31:10:31:31] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:10:31:31] Rolling back install of c:\users\brody\appdata\local\temp\airbff2.tmp\setup.msi
    [2014-12-31:10:31:31] Rollback complete
    [2014-12-31:10:31:31] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:10:31:31] Runtime Installer end with exit code 7
    [2014-12-31:10:31:33] Runtime Installer end with exit code 7
    [2014-12-31:10:37:56] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-31:10:37:56] Commandline is:
    [2014-12-31:10:37:56] No installed runtime detected
    [2014-12-31:10:40:40] Relaunching with elevation
    [2014-12-31:10:40:40] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airaec3.tmp\adobe air installer.exe -ei
    [2014-12-31:10:40:40] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-31:10:40:40] Commandline is: -stdio \\.\pipe\AIR_32056_0 -ei
    [2014-12-31:10:40:40] No installed runtime detected
    [2014-12-31:10:40:40] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-31:10:40:40] Installing msi at c:\users\brody\appdata\local\temp\airaec3.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-31:10:40:41] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:10:40:41] Rolling back install of c:\users\brody\appdata\local\temp\airaec3.tmp\setup.msi
    [2014-12-31:10:40:41] Rollback complete
    [2014-12-31:10:40:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:10:40:41] Runtime Installer end with exit code 7
    [2014-12-31:10:40:45] Runtime Installer end with exit code 7
    [2014-12-31:14:31:51] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-31:14:31:51] Commandline is:
    [2014-12-31:14:31:51] No installed runtime detected
    [2014-12-31:14:31:54] Relaunching with elevation
    [2014-12-31:14:31:54] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aird9be.tmp\adobe air installer.exe -ei
    [2014-12-31:14:31:54] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-31:14:31:54] Commandline is: -stdio \\.\pipe\AIR_23740_0 -ei
    [2014-12-31:14:31:54] No installed runtime detected
    [2014-12-31:14:31:54] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-31:14:31:55] Installing msi at c:\users\brody\appdata\local\temp\aird9be.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-31:14:31:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:14:31:55] Rolling back install of c:\users\brody\appdata\local\temp\aird9be.tmp\setup.msi
    [2014-12-31:14:31:55] Rollback complete
    [2014-12-31:14:31:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:14:31:55] Runtime Installer end with exit code 7
    [2014-12-31:15:04:55] Runtime Installer end with exit code 7
    [2014-12-31:22:01:34] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-31:22:01:34] Commandline is:
    [2014-12-31:22:01:34] No installed runtime detected
    [2014-12-31:22:01:36] Relaunching with elevation
    [2014-12-31:22:01:36] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air8ffa.tmp\adobe air installer.exe -ei
    [2014-12-31:22:01:36] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-31:22:01:36] Commandline is: -stdio \\.\pipe\AIR_5172_0 -ei
    [2014-12-31:22:01:36] No installed runtime detected
    [2014-12-31:22:01:36] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-31:22:01:37] Installing msi at c:\users\brody\appdata\local\temp\air8ffa.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-31:22:01:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:22:01:37] Rolling back install of c:\users\brody\appdata\local\temp\air8ffa.tmp\setup.msi
    [2014-12-31:22:01:37] Rollback complete
    [2014-12-31:22:01:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:22:01:37] Runtime Installer end with exit code 7
    [2014-12-31:22:01:42] Runtime Installer end with exit code 7

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  • I am totally lost with this instalation with Adobe Photoshop, can anyone HELP ME ????

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  • Hello I want to delete my adobe account, could anyone help me

    m

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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