Adobe Bridge saving my edited files in an 'unknown format' - Losing my work

When I edit an image in Photoshop through Adobe Bridge and save it as a jpeg, it is not saving as selected. Instead, it is saving the edited image in an 'unknown' and unusable format. I loose  my editing work. I discovered this doesn't happen if I save the image in a new folder but I would still like to fix this problem; I've been editing for two years without this issue. Has anyone else experienced this problem or know how to fix it?

Adobe Bridge does not "save", open or edit anything other than the metadata.  The files are saved by whatever application hands them  to them, whether that be Photoshop, Camera Raw, Illustrator, MS Word or whatever. 
If files are being lost in just one folder, you have corruption in that particular folder.  The first step is to go to the Tools menu in Bridge, and run the "Purge Cache for Folder 'xxxxyyy'"  command.  The next step is to create a brand new folder, not inside the corrupted one, and move all your files there.
You should also run Apple's Disk Utility to Repair the Disk and to Repair Permissions for your disk.
Next time, please provide details about your setup.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: 
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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