Adobe Brigde Freezes on my Computer

when adobe bridge is opened from the cloud PS6 program. It freezes on my compter and will not open any files. i have attempted to have this correct with customer service but my calls are diconnect after being on hold for over an hour after i recieve a call back.

First thing I would try is to reset preferences.  Hold down the Ctrl key (option in mac) and start Bridge.  You should get a reset window with 3 options.

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