Adobe Camera Raw ACR crashes instantly when hitting accent key

I just lost several hours of work because ACR 8 with PS CC2014 crashes every time you hit the accent key ´ which is under to the Volume up and down keys on a German keyboard.
An error message says: "The command could not be completed because of a program error." See screenshot.
Is that a known bug?
Thank you
Marco
BTW: The ACR interface looks like it's from the nineties. How long will Adobe drag this through upgrades?

MPPhoto wrote:
…I am not talking about any dialog boxes here…
…<sigh !>…
Yes you are, Marco.
The Adobe Camera RAW window is a modal dialog box. All its tabs are modal dialog boxes.
All dialog boxes MUST close when the Escape key is pressed, or a key that somehow acts somewhat like the Escape key is pressed.
You cannot get around that, Marco. Sorry if that irritates you, but that is reality.
All we do here is try to help people and offer workarounds.
If you're prone to hitting that key too often accidentally, perhaps the workaround would be for you to disable it, either by re-mapping the offending software keyboard layout, or by physically removing or otherwise disabling it in your hardware keyboard.
If the Adobe Camera Raw Team determines it is an Apple OS bug in the mapping of that key on a German keyboard, I can guarantee you that it will be quite a while before Apple fixes that.
I am now assuming you're on a Mac because of the interface shown in your screen shot.
I understand you are frustrated, and I feel for you for having lost many hours of work for a momentary gesture of inattention, but so far you have not given any details whatsoever about your setup.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6" or "CC2014", but something like CS6v.13.0.6, or CC2014 v 15.0.x) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
MORE BOILERPLATE TEXT, extracted from another FAQ:
https://forums.adobe.com/thread/375816?tstart=0
Do not be abusive or aggressive in your tone
An aggressive, demanding, accusatory or abusive sounding post will often evoke an aggressive or abusive and unhelpful reply.
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.
Thanks!

Similar Messages

Output sharpening in Adobe Camera Raw (ACR) and Photoshop CS5

Output sharpening in Adobe Camera Raw (ACR) and Photoshop CS5
I want to do two-pass sharpening - capture and output - with output capture done just before I print. I do the initial (capture) sharpening in the ACR Detail/Sharpening panel, with Amount slider set to, for example, 100. Then, I open the image to PS CS5 as a Smart Object, and use layers and masks for further editting.
My question is, can I go back to ACR for the final (output) sharpening pass? When I re-open the file in ACR, the Sharpening Amount slider is back to zero, but the other three sliders are still at the settings I used at the start of the process, i.e., the capture sharpening. If I again set the Amount slider to a positive value, then again open the image in PS for printing, will my second pass through the ACR Sharpening panel take effect - will it accumulate on top of the initial sharpening?
By the way, the reason I want do output sharpening in ACR rather than, say, PS Unsharp Mask, is so I can use the Masking slider in ACR, which is much easier than the comparable techniques available in PS. I am aware that some say you should not do any masking for the output sharpening. I'd like to though.
Thanks for ideas.

This is pretty much the way I do it, and I also always found ACR sharpening superior to anything in Photoshop. There is the "sharpen for output" in ACR, but you have little control over it.
The tricky part is feeding the file through ACR a second time. I don't think re-opening the Smart Object will do anything more than you could have done the first time. I do it with a rendered TIFF, and have an intricate set of actions that I run in the Image Processor Pro. It's a mess, and you don't want to know.
The frustrating part is how to action ACR. I just can't figure it out. It'll work, and then I have to change some setting and the action stops working. I suspect you need a script, but so far I haven't found any.
So I've come to a compromise: I first process to TIFF in a temp folder, then I bulk open them in ACR to sharpen, then a second process to finish up.
For less critical files I have a sharpening action that comes close, involving edge masks and blend ifs, using smart sharpen which tends to preserve edges better than unsharp mask, and with less accumulation of noise.
Bottom line: I'm also very interested in further comments to this. BTW, I recently bought Lightroom 4, so maybe there is a posibility using that in a mixed workflow.

Adobe Camera Raw (ACR), Jpeg Files and Metadata

I have been using Adobe Camera Raw (ACR) with my Canon EOS 30D, an 8 MP camera, for a while now. I would make non-destructive changes to the raw file (.CR2) in ACR where the changes would be stored in an adjoining .xmp file. Jpegs of the unedited and edited camera raw files would be created so I have a before and after versions of the images that can be viewed anywhere.
Now I have a Canon EOS 5D Mark III, a 22 MP camera and the raw files are much larger. I’m looking at using camera raw on jpeg files for some for my more casual photo shoots in order to save disk space. From what I have read, I can use ACR on jpeg files and that the changes would be stored in the metadata in the jpeg file. Is there a way for the changes to be stored in an adjoining .xmp file so that the original jpeg file is not modified, much like it is done with the .CR2 files?
I am using Adobe Photoshop CS5 on a Windows 7 machine. All software is up-to-date.
Also, I have found that Adobe’s camera raw handing is different than the raw handling of the photos using Canon’s software (DPP). Is there a way to make ACR closer to what Canon’s software does?
Thanks,
Mike

Probably not going to happen.
I agree, Canon's color is better than Adobe's in general - I just didn't know how good the Camera Standard profile might be for your particular camera. I had hoped maybe they'd made it a very close match.
Some time ago I got a very nice genius-level Camera Raw forum member named Vit to make me a custom profile that exactly matches the Canon color for my 40D, even to the point of emulating the way Canon fits the entire gamut of the captured image into the sRGB color space, so I'm more than happy.
Others might tell you that you're silly for wanting the color to match, but I understand completely your position - if you do get that kind of feedback just ignore it and push on.
Once you've set up a default to use Camera Standard, you may well be able to tweak the dozens of color controls to bring the Adobe default into line with the Canon color. I did that once before getting my special 40D profile, comparing embedded raw file JPEGs with the Camera Raw preview display with a variety of images - it was tedious but effective.
Best of luck.
-Noel

How do I get Adobe Camera Raw (ACR) support for my new Canon EOS 7D mkii.

I purchased the new Canon EOS 7D mkii in early November. I tried opening the raw files in both the latest Creative Cloud versions of Photoshop and Lightroom. I found that Adobe Camera Raw, both the current versions and ACR 8.7 beta/release candidate, did not support this camera. I know one exists because dpreview reviewed the pre-relase version of this camera in mid-October showing images processed with an unreleased version of ACR?
How do I get this early unreleased version of ACR for this camera?

Canon Eos 7D Mark ii was launched after we released ACR 8.7 RC. So, that’s the reason it is not included in the RC version. However, it is on our radar and hoping to add it in an upcoming update itself.
As soon as it is available, it will be updated in the below article.
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
~ Arpit

Adobe Camera Raw (ACR) Stops Responding

I am currently using Photoshop CS5 with Camera Raw 6, installed on a Window 7 x64 machine with 8 GB of RAM.
I have no problem opening my raw files, but ACR repeatedly stops responding after a few minutes as I am selecting and making adjustments to raw images. Sometimes this will happen very quickly, but is usually after ten minutes or more of editing. Selecting an image whilst the yellow warning triangle is still showing in the main image seems to be a major factor, but I don't want to spend all day waiting!
Once ACR has stopped responding, the only option is to close Photoshop via Task Manager, but I then loose everything (including deletions) that I have been working on for the past x minutes. It doesn't seem to matter whether the raw files are located on a local or network drive, but the problem seems to be more frequent across the network.
The only solution seems to be to click 'Done' every five minutes, and to re-load the images, but this is a chore when I have 100 or more images to sort through. I have created a 10 GB scratch file for Photoshop, so it should have plenty of space.
Is this a known issue, and has it been resolved in CS5.5? I did not have this problem in CS, CS2, CS3, or CS4.
I have tried to download the CS5.5 update, but Photoshop reports that everything is up to date.
Any advice on this problem would be very welcome.
NN

Does CS 5.5 do anything that CS 5.0 doesn't do
Nothing, apart from supporting some enhanced functionality added to other CS products that allows developers to make better use of touch interfaces and so on (or something along those lines). I checked this with Adobe when it came out, and they informed me that I would gain zero from moving from CS5 to CS5.5: they are essentially exactly the same thing, just a bit of re-branding to keep up with the other Suite products. I think Adobe confused a lot of users with this move.
I see there is a promotion running at the moment whereby CS 5.5 purchasers can upgrade to CS 6.0 free of charge when it becomes available.
That promotion's for new users who might drop some cash on PS during the grace period where we're 'inbetween' versions (e.g. you'd be annoyed if you spent £650 on Photoshop CS5.5 and then two weeks later they released CS6 and you had to spend a further £190 to upgrade).
If you want to upgrade from CS5 to CS6, then you get no benefit from upgrading to CS5.5. first: it would cost you exactly the same, and would simply add an extra uncessary step to the process. Nor would it help you overcome the issue you've reported with ACR.
Hope this helps, and if I'm wrong on any points then I'm sure someone will correct me!
M

Adobe camera raw 6.6 freezes when editing

I have a pc, it freezes when switching from one photo to the next. This is a new occurrance and very annoying since I have to force close and start all over again. I process tons of action shots, and this is making it take forever. I have a newer computer with an excellent processor and lots of RAM. Like I said, it's a new development. Can anyone help?

In my case, Canon EOS 7D, on Windows 7, 64bit with all the latest updates. On an HP DV7 laptop with an Intel i5 and 8 gigs of ram.
Photoshop is CS5 64bit from the Web Premium package. I always shoot full res raw files in the adobe color space if that matters.
I also went back and tried with some older files from my EOS 40D and EOS 10D, same thing.
It always seems to be related to opening more than 10-12 files at a time in Camera Raw. It will lock up when going from one file to the next by clicking on them in the left hand panel of camera raw window. This is just doing normal editing operations, you don't have to double click or click real fast or anything special to get it to happen.
The only way to fix it is to kill the Photoshop process in the windows Task Manager process list. Then clear the Camera Raw cache before opening again or else camera raw will not read the file it locked up on previously.
This has been happening very regularly since I updated to camera raw 6.6.
Thanks,
Tom

NEF processing in Adobe Camera Raw (ACR)

I originally posted thin in the Photoshop forum and someone pointed out to me that there was an ACR forum.
How exactly does ACR 5.4 determine color for Nikon Nef files? Does Adobe use their own unique color profile for Nikon cameras?
I did the following tests with a D700.
I used the capture mode RAW+jpg fine. I took photos with the camera set to srgb and then to Adobe RGB 98.
I then processed the RAW files in ACR 5.4, once using srgb and once using Adobe 98. When opened in Photoshop CS4, the colors in the images do no look like the colors in the jpg files from the camera.
For the image shot with the camera set to srgb, if I process the RAW nef with ACR 5.4 set to srgb and open the processed NEF in Photoshop CS4 the colors are very different from the in-camera jpg, and there appears to be no way to get the colors close to the jpg from the camera. For the same image shot with the camera set to srgb, if I process the RAW nef with ACR 5.4 set to Adobe RGB 98 and open the processed NEF in Photoshop CS4, and then assign (assign, not convert) the processed NEF the srgb color profile, the image is very close to the jpg from the camera, which I verified by doing a difference.
For the image shot with the camera set to Adobe RGB 98, if I process the RAW NEF with ACR 5.4 set to Adobe RGB 98 and open the processed NEF in Photoshop CS4 the colors are very different from the in-camera jpg. If I now assign the profile srgb to the processed NEF, the result is very close to the jpg image from the camera (with Adobe RGB 98!).
This is very confusing.
Any explanations.

Thanks for your replies I do indeed want Adobe to read and USE the metadata. If so many others also want it, and if flags are set in the metadata,. it's surely not beyond the wit of a huge software house to read those settings and apply them.
I took the trouble to search through several threads and found no adequate explanation for why Adobe is disdaining the needs of its customers.
In many respects LR3 and PS12 aregreat products but they could be vastly more productive and useful to far more peolple if they improved workflow by using these settings. At the very minimum they could refrain from ignoring the preview jpeg - if Microsoft and Mac etc are able to display and print images correctly using the nef codec I fail to see why Adobe with all its expertise in imagery can not.
Nikon have a substaintial proportion of the DSLR ,enthusiast and professional market which are at the heart of Adobe's target audience. Why would Adobe wish to alienate such an important group of potential customers ?
Thanks - Alaeia

Adobe Camera Raw for Nilon D800 / when will there be a final version?

Dear Adobe,
I downloaded the beta version of ACR 6.7 to have a driver for the new Nikon D800. I installed it and got the message that this version espires some time soon.
When will there be the final version out? Is there already a date for it?

There is no publically announced release date....Adobe doesn't do that. But rest assured the beta will run and the GM release will happen before the end of the beta date.

+++ Adobe Camera Raw - Frequently Asked Questions +++

Q: Is my camera supported by Adobe Camera Raw (ACR)?
A: Here is the list of cameras officially supported by the current version of Adobe Camera Raw and Digital Negative (DNG) converter. The page also provides links to the current version of ACR and DNG converter for both Mac and Windows.
Q: what version of Camera Raw should I install?
A: Photoshop CS6: see first question.
Photoshop CS5: Camera Raw 6.7 Win | Mac
Photoshop CS 4: Camera Raw 5.7 Win | Mac
Photoshop CS 3: Camera Raw 4.6 Win | Mac
Photoshop CS 2: Camera Raw 3.7 Win | Mac
Photoshop CS: Camera Raw 2.4 Win | Mac
For Photoshop Elements, Windows:
Photoshop Elements 10: (See first question)
Photoshop Elements 9: Camera Raw 6.5
Photoshop Elements 8: Camera Raw 6.2
Photoshop Elements 7 and 6: Camera Raw 5.6
Photoshop Elements 5: Camera Raw 4.6
Photoshop Elements 4: Camera Raw 3.7
Photoshop Elements 3: Camera Raw 3.6
For Photoshop Elements, Macintosh:
Photoshop Elements 10: (See first question)
Photoshop Elements 9: Camera Raw 6.5
Photoshop Elements 8: Camera Raw 6.2
Photoshop Elements 6: Camera Raw 5.6
Photoshop Elements 4.0.1: Camera Raw 4.6 ( 4.1 under Mac OS 10.3)
Photoshop Elements 3: Camera Raw 3.6
Q: What version of Camera Raw started to support my camera?
A: This page: http://www.adobe.com/go/kb407111 lists when support for the raw files of your camera was added in Camera Raw. If the version listed is higher than the one supported by your version of Camera Raw, you first need to convert the files to DNG using the latest version of the DNG converter in order to open them in Camera Raw.
Q: I do not have the latest version of Photoshop, how can I open the Raw files from my new camera?
A: Only the current version of Photoshop will receive ACR updates that add support for the latest cameras. However, you can download the latest version of the DNG converter, and use it to transform your raw files to the universal DNG format. Camera Raw 2.4 in Photoshop CS and all newer versions of Camera Raw compatible with your version of Photoshop will be able to open the DNG files. Photoshop 7 and ACR 1.0 do not support DNG, therefore you will need to upgrade to the latest version of Photoshop.
Q: When will the new update of Adobe Camera Raw be released?
A: Adobe cannot comment on unannounced products, however, it is expected that ACR and DNG converter will be simultaneously updated 3 or 4 times per year (i.e. every 3 or 4 months).
Q: What does "Unofficial Support" for a camera mean?
A: Unofficial support means that Adobe's Quality Engineering department has not tested the support to the degree that they want, and thus cannot guarantee the results. So we don't include the camera in our official lists, and don't provide any technical support. Unofficial support means "use at your own risk".
Q: How do I know that Adobe Camera Raw is installed correctly?
A: For Photoshop CS customers, the most efficient way to ensure that you have the latest Camera Raw update installed correctly is to choose the Updates option from the help menu. For Photoshop Elements customers the best way to verify that the Camera Raw plug-in is installed correctly is to make sure it appears (only once) in the "About Plug-in" menu (see: Photoshop menu on a Mac or Help menu on a PC). The correct version is displayed when you pick its name and see its about box. If "Camera Raw" is not in this list, you have not installed it correctly.
Q: Why is the profile listed in the Calibration tab showing a version of Adobe Camera Raw that's older than I am using ?
A: What you are seeing is normal, and is due to the fact that the built-in profile for your particular camera model hasn't changed between that version of Adobe Camera Raw and the version you're using now. If you see the profile listed as "beta" then your camera has only unofficial support.
Q: Why is there more than one profile listed in the Calibration tab of Adobe Camera Raw?
A: The built-in profile for your particular camera model has changed since it was first supported. The profile shown by default identifies the latest version of Adobe Camera Raw in which the profile was updated. Other profiles in the drop-down list identify those included with earlier versions of Adobe Camera Raw, and are available in case you want to maintain compatibility with earlier versions.
Q: My camera is listed, but Photoshop cannot read its raw files.
A: Download and install the most recent update to Adobe Camera Raw.
Q: Where can I download the latest version of Adobe Camera Raw?
A: Adobe Camera Raw for: Macintosh and Windows
Q: I am trying to replace my existing ACR plug-in with a more recent version, but cannot find ACR in my Photoshop/Plug-in/File Formats folder. Where is it located now?
A: As explained in the "Readme", which can be found on the ACR download page, the correct location is:
Photoshop CS2
Mac: /Library/Application Support/Adobe/Plug-ins/CS2/File Formats/
Win: \Program Files\Common Files\Adobe\Plug-ins\CS2\File Formats\
Photoshop CS3
Mac: /Library/Application Support/Adobe/Plug-ins/CS3/File Formats/
Win: \Program Files\Common Files\Adobe\Plug-ins\CS3\File Formats\
Note that "Common Files" is localized in non-english versions of Windows.
Q: Why do I only see a small generic icon in Adobe Bridge instead of a thumbnail when I browse the folder containing my RAW files?
A: Bridge occasionally has difficulty with RAW files, but this is usually because the user has installed ACR into the wrong location or browsed the folder prior to installing the ACR plug-in that provides support for their particular camera model. The fix for this issue is usually to make absolutely sure that ACR is installed correctly, then purge the Bridge cache. If you're in the habit of using the Distributed cache (Bridge 1.x) it would be prudent to manually delete the cache files from the folder containing your RAW files.
Q: Whenever I open an image in Adobe Camera Raw a small explanation mark within a yellow triangle appears in the upper right hand corner of the image.
A: This symbol indicates that a high quality preview is being generated by Adobe Camera Raw. It should disappear after a couple of seconds.
Q: How do I turn off Auto Adjustments in Adobe Camera Raw 3.x?
A: Open Adobe Camera Raw. On the Mac press Cmd+U or on the PC Ctrl+U. This keystroke combination toggles Auto Adjustments On and Off. Alternatively, disable the Auto Adjustments setting from the fly-out menu adjacent to the Setting drop-down menu. If you want the default to be Off for Auto Adjustments simply choose "Save New Camera Raw Default" from the fly-out menu adjacent to the "Settings" drop-down menu then choose Done.
Q: What about Adobe Camera Raw 3.7 and newer versions?
A: Camera Raw 3.7 no longer supports per slider auto adjustments. One Auto control at the top of the panel now sets the Exposure, Shadows, Brightness, and Contrast sliders to their auto values. The Default control at the top of the panel sets these same four sliders to their default values. The keyboard shortcut for the Auto control is CMD/CTRL-U.
The keyboard shortcut for the Default control is CMD/CTRL-R.
Double clicking on a slider to set that single slider to its default value.
Shift double clicking on a slider to set that single slider to its auto value.
Q: Why do I get the the following message: "Unable to create an .xmp sidecar file. The image settings will instead be stored in the Adobe Camera Raw database."
A: This message means that Adobe Camera Raw is unable to write to the XMP sidecar file. Either the media is read-only (e.g. a CD), or you don't have write access to the folder containing the image, or the existing XMP sidecar file is locked.
Q: I cannot see all the tools and buttons of Adobe Camera Raw.
A: Set your monitor resolution to the minimum required for Photoshop CS and higher, i.e. 1024x768.
Q: Where can I obtain a listing of Adobe Camera Raw keyboard shortcuts and modifiers?
A: On the Photoshop online help file.
Q: When I open my Nikon NEF files, all I see is the simple version of the raw dialog.
A: You are running Nikon's plug-in, not Adobe's. Delete from Photoshop's plug-in folder and all subfolders all copies of the "Nikon NEF plugin". Nikon automatically installs this plug-in in up to two places inside Photoshop's plug-in folder, and both must be deleted. Otherwise it overrides the Adobe plug-in. An alternative to the deletion is adding ~ in front of the Nikon plug-ins names.
Q: I installed the update. I can now open my raw files, but I still cannot see thumbnails in the file browser.
A: Purge the file browser cache for the problem folder. Tools > Cache > Purge cache for this folder.
Q: Is it better to resize my images in Camera Raw, or in Photoshop?
A: The resampling code is fairly similar to (but not exactly the same as) the "Bicubic Sharper" resampling in Photoshop CS and CS2. It does not make very much difference which stage you do the resampling in. The exception is non-square pixel cameras (Nikon D1x and Fuji S2 Pro), for which it is best to upsample one size step in Camera Raw if you need a larger image.
Q: What are raw images, and how do they differ from JPEG ones?
A: Read this whitepaper (1MB PDF) written by Bruce Fraser for a concise answer.

You can check compatibility yourself:
1. Go to this page to see the different releases: http://forums.adobe.com/thread/311515?tstart=0
2. Navigate into the download link for the appropriate version of Camera Raw.
3. Follow the link to the ReadMe (e.g., http://www.adobe.com/special/photoshop/camera_raw/Camera_Raw_4.6_ReadMe.pdf).
4. Look to see whether your camera is supported.
5. If your camera is NOT supported, you can use the free Adobe DNG converter to create .dng files that your Camera Raw will be able to open.
Photoshop CS6 is anticipated to be out in a few months, and Camera Raw is supposed to have a whole new approach, so a lot of us are excited about anticipating that.
-Noel

Adobe Camera Raw 7.4 is now available for Photoshop Elements 11

Adobe Camera Raw (ACR) 7.4 is now available to download for Photoshop Elements 11. More information regarding the additonal camera support added can be found at link here. For updating your camera raw plug-in in Photoshop Elements 11 follow the steps mentioned in blog post: http://blogs.adobe.com/pselements/adobe-camera-raw-7-4-is-now-available-for-photoshop-elem ents-11/

Download and install the free Adobe DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download click here DNG Converter 7.4
Mac download click here DNG Converter 7.4
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

How to import RAW + Adobe Camera Raw settings to iPhoto?

Hi folks,
I'm trying to import into iPhoto RAW files (Canon .CR2) that I have adjusted in Adobe Camera Raw (ACR).
The problem is that, iPhoto is not picking up the ACR adjustments that are contained in the side-car .xmp file; it's just showing the RAW file 'as-shot'.
For example, if the RAW file's white balance is off, and I correct it in ACR, then, once imported, iPhoto shows the image with the 'incorrect' white balance, as if I hadn't corrected it at all.
Can anyone confirm if this is the correct behaviour of iPhoto?
Is there any way to have iPhoto take the ACR adjustments into account?
I'd be grateful for your help.
Regards,
Ken.
P.S. I think I have iPhoto '09—it's the immediate predecessor of the very latest version that was released fairly recently.

This is the correct behaviour. iPhoto will understand the RAW file from the camera, but it will not handle ACR adjustments. If you want to deal with the pic in iPhoto, you'll have to render it to an image format first. You can maintain quality by using a lossless format (.tif, lossless jpg).
That may not be ideal. If so, and you need image editing on the ACR file, Lightroom is probably your best bet

Adobe Camera RAW 6.7 Windows 7 Crashing etc...

Good Afternoon,
We are using Adobe Camera RAW 6.7 on Windows 7 32bit devices. We have had reports that it seems to be unstable and crashes or that they loose the view window and have to restart it to get it back.
There also seems to be no way of viewing RAW files prior to opening them in the RAW plugin, making the process a bit hit and miss. They should be able to open the files containing the RAW files, in the Bridge and preview before editing them in Photoshop. A temporary but not really usable workarround is that they open them through Photoshop, which gives you a postage stamp size preview, which is not really very usefull.
Has anyone come accross this before in this version of RAW and discovered a fix for it?
Any advice is much appreciated.
Regards
Jo

Hi Eric,
Sorry for the delay in getting back to you, the two camera types are:
Cannon PowerShot G1X
Cannon 5D Mark 3
The user has advised this version of Camera Raw and the same camera models were used on XP it is just since the upgrade to Win 7 - is there any known compatibility issues with this version of RAW with Win7?
Thanks
Jo

Why are no Pentax lenses in the Adobe Camera Raw lens profiles when processing JPG files?

I normally shoot and process raw files and use the latest version of Adobe Camera Raw for processing. Some of these files are converted to jpg for use on the net or e-mailing etc. Sometimes I want to make minor changes to the now converted jpg file and often go to Adobe Camera Raw for ease and speed of use. Lately I have gone back to some files that were not thoroughly processed as raw files before conversion to jpg. When, in ACR, I go to Lens Corrections panel, Profile tab, I Enable Lens Profile Corrections and choose Setup: Auto (or Default) and get the message, "Unable to locate a matching lens profile automatically".
I then go down to Lens Profile and click on Make with the intention of choosing the Pentax lens which I used for the photo. Here is the problem - there are only six choices under make, namely Apple, Canon, Nikon, Sigma, Sony and Tamron. I have no such issues when processing a raw file in Adobe Camera Raw. Pentax lenses are automatically detected and Pentax, along with Leica, Samsung, Zeiss, etc. are choices under Make of lens.
Do other people have this problem? Is there some setting I have missed? Is Adobe just not permitting some makers' lenses, for which there are profiles, to be corrected if the files are jpgs?
BTW, I have checked and the same issues exist for tiff files opened in ACR.

Assuming I read your post correctly, and that you're trying to use Lens corrections on JPEGs and TIFFs... I believe there's a completely different set of profiles for correcting already "developed" images (such as JPEGs and TIFFs). If I recall correctly (and it's been a while since I read about this), it's the same set that's used inside Photoshop for the Filter - Lens Correction tool (I hope someone here will correct me if I'm wrong, but I'm sure I read this somewhere).
If your lenses are known to Camera Raw when you develop raw files, I suggest you will need to go all the way back to your Raw file and reprocess it from that stage. You'll get a better result anyway.
-Noel

Adobe Camera Raw 8.2 Crashes

Hi everyone,
When I open a smart-object from Camera Raw 8.2 in Photoshop CS6
(i.e. made a new smart-object via copy and double click the icon to open Camera Raw) and I use the eyedropper tool as the Target adjustment tool ((Command + Click) in Camera Raw) to set points on my Curve Camera Raw freezes/crashes. I have tested and it seems to happen when I hit/hold command and scroll over my image to find a point. It shows a circle on my curves but it pauses and freezes.
I have uninstalled Photoshop and reinstalled.
I installed all updates.
Purged Camera Raw Cache,
I'm running Mac OS X 10.9.0 with Nvidia GeForce 8600M GT graphics card
on Macbook Pro Mid 2008 model
I looked around and tried to find articles related to this issue and it maybe a graphics card issue.
However, my driver is up to date and I don't know what the issue is.
My file is on an external hd which shouldn't be an issue but worth bringing up.
Can someone please help with a solution to my issue?
Thank you so much.

Thank you, we'll follow up.

I am unable to open raw files from my Canon T1i in Adobe Camera Raw of my version CS3 of Photoshop. I have tried to update my ACR by downloading version 4.6 from the Adobe website but I am still unable to open raw files, just JPEG. Is there a way to use

I am unable to open raw files taken on my Canon Rebel T1i in my version of Photoshop CS3. When I import raw files into Bridge they come up as patches with CR2 on them and when clicked on, a notice comes up stating that Photoshop does not recognize these files. I tried to update my Adobe Camera Raw by downloading version 4.6 from the Adobe Website, but when I clicked on the plus-in, I got another message that Photoshop does not recognize this file. I spoke with a representative from Canon who said that I could not update CS3 and that I should subscribe to the Cloud. I would prefer to use my CS3, if possible. Can anyone advise me what to do?

The T1i was first supported by Camera Raw 5.4 which is only compatible with CS4 and later
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Some options:
Upgrade to CS6
Join the Cloud
Download the free Adobe DNG converter, convert all T1i Raw files to DNGs then edit the DNGs in CS3
Camera raw, DNG | Adobe Photoshop CC

Adobe Camera Raw ACR crashes instantly when hitting accent key

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