Adobe Captivate 3 does not load

After installing Captivate 3 and using it successfully for a
week. All of a sudden the program will not open. It gets stuck at
the "Copying First Run Files" then the splash screen disappears.
How can I solve this? I am completely lost and out of ideas.
Thanks in advance,
Eric

Welcome to our community, Eric
You might need to reset the Captivate Settings file. (I call
this "Whacking Captivate upside the head").
To reset the settings file:
Ensure Captivate is closed.
Open Windows Explorer and navigate to the following location:
?:\Documents and Settings\????\Application Data\Adobe\Adobe
Captivate
Note that ? represents the drive letter you are using and
???? represents your logged in user name.
Rename or delete the file named
captivate_v30.dat
Restart Captivate and hopefully things will be improved.
Cheers... Rick

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