Adobe Captivate 5 hangs when launched...

I downloaded the trial of Captivate 5, and when I double click the icon to launch it, it just hangs and says "Loading..." but never loads, eventually I click on the Captivate logo, and an error box comes up stating the program must close.   I am using Windows 7 64 bit with about 750GB of free space.  Here is what I have tried thus far:
I uninstalled, restarted and installed again, many times.
I re-downloaded the trail and tried installing again, many times.
I downloaded the updated UpdaterNotification32bit file and replaced it and rebooted.
I do not have any other CS5 products on my computer
Whenever I try to install, I do get the dialog box that states "A machine restart is required, quit and restart or continue", so I have restarted umpteen times, and there is no reason for it to have to be restarted, but that comes up every time I reinstall.  I have gone to the registry to delete HKEY_Local_Machine...\Inprogress file, but no such file exist in my registry.
When Captive is hanging, it is using about 13% of the CPU and my memory sits at about 24%
There are no open dialog boxes that are causing the hang.  Sometimes one comes up and I check it, sometimes nothing comes up.  Either way it hangs.
I run the app as Administrator.
And still Captivate 5 will not launch.  I did get it to open once, the first time I replaced the UpdaterNotification32bit file and restarted, but once I closed it, it went right back to the same problem.  Any suggestions?

Here is the error I get...
Description:A problem caused this program to stop interacting with Windows.Problem signature:Problem Event Name: AppHangB1
Application Name: AdobeCaptivate.exe
Application Version: 5.0.0.596
Application Timestamp: 4bf6ea66
Hang Signature: 0dfb
Hang Type: 0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 0dfb35c8e45b23bdd2bfd82b3022fbde
Additional Hang Signature 2: 51bc
Additional Hang Signature 3: 51bca5f3395804258f9aa09f8b6bbca7
Additional Hang Signature 4: 0dfb
Additional Hang Signature 5: 0dfb35c8e45b23bdd2bfd82b3022fbde
Additional Hang Signature 6: 51bc
Additional Hang Signature 7: 51bca5f3395804258f9aa09f8b6bbca7 

Similar Messages

  • Developer Server 6.0 hanging when launched from Netscape 4.6

    Hi, simple question to ask about OAS and Developer Server.
    My Developer Server 6.0 hanging when launched from Netscape 4.61,
    I am currently running...
    Pentium PII 200Mz running NT sp5
    Forms Server version 6.0.5.31.0 (Patch 3 applied)
    OAS version 4.0.7.1.0 (Patch applied)
    Jinitiator 1.1.7.18
    Netscape 4.61 browser
    I have all the latest versions of everything that is available,
    I have followed the instructions.
    I successfully connect to the OAS admin utility and have setup
    all the virtual to physical directory mappings under the default
    listener www. I successfully start all website OAS services.
    I have Forms server successfully started up as a process
    listening on port 9000.
    I have two statics html files created:
    a) with Jinititator 1.1.7.18
    The very first time I connected to this static html file it
    installed Jinitiator as expected. The Forms server splashscreen
    then appears.
    Jinitiator then starts up successfully, no errors appear in the
    Java console. This has proved I am talking to the listener and
    my virtual directory mappings are working.
    At this point there is a lot of disk activity and then all
    stops, the splashscreen remains and appears in the discussion
    area:
    FRM-9999 cannot access "koala.ilaco.gov.bo:9000" and
    a series of java exceptions
    I am pointing to the correct java directories (I think)
    b) with out Jinitiator
    When I try to call using URL with Netscape 4.61 I get a
    message on the status bar saying...
    Applet oracle.forms.engine.Main class oracle/forms/engine/Main
    got a security violation: Method verification error
    Can you help ?
    If you know the answer, please let me know as soon as
    posible.
    Thanks for the answer....
    Rgds,
    Polo
    null

    Bart LEBOEUF (guest) wrote:
    : Hi,
    : I've the same problem during this week. I've resolve the
    : problem by replace DLL's
    : in %ORACLE_HOME%\bin by the ifwcm60.dll from Developer CD-Rom
    : (\extras\sp4\ifwcm60.dll) and vgs60.dll
    (\extras\vgs\vgs60.dll).
    : At first time, it doesn't work. I remove my environnement
    : variables
    : FORMS60_MAPPING and FORMS60_TIMEOUT from my System Control in
    the
    : Config panel, then I reboot and surprise, it works !!!
    : (Look also in database registry of Windows with regedit
    utility
    : in
    : [HKEY_LOCAL_MACHINE\SOFTWARE\ORACLE] and remove the two
    : variables if you found them.)
    : I try on my two servers and it worked now perfectly.
    : : Bart.
    I respond your email, with my actual server configuration my
    problem is now: I get the splash screen and after form is hanged.
    My server configuration is:
    Compaq PC, with Pentium II, the software is:
    - Windows NT, with Service Pack 5
    - Oracle Application Server, v.4.0.7.1.0 Enterprice Edition,
    pathset 1
    - Developer Server v.6 patchset 3
    - My browser in this machine is Netscape 4.61
    - Jinitiator 1.1.7.18 is also used.
    My developer server is installed and running on the same machine
    that OAS is. I am using other browser in other machine (IE5)
    and trying to connect to the OAS on the first machine.
    My problems begin when I launch ifsrv60.exe. I copied
    ifwcm60.dll v.6.0.5.0.2, and other files required in the %
    ORACLE_HOME%\bin
    I forced listener Developer Server Port (
    c:\orant\bin\ifsrv60.exe -listen port=9000 )
    Now, I can connect with this process, with the following line:
    telnet koala 9000. The listener is working now.
    I tried to work with my (NonCartride-static html)forms60 form on
    WEB without Jinitiator, but I couldn't.
    With Netscape, in the status bar: Applet
    oracle.forms.engine.Main can3t stop ERROR
    With IE5, I get the splash screen and after the forms is hanged.
    If I use Jinitiator:
    With Netscape, in the status bar: Oracle Jinitiato: applet
    oracle.forms.engine.Main inited then form is hanged.
    With IE5, I get the splash screen and after that, the screen
    freezes and looks like the form is hanged.
    Any further suggestions on this?
    Polo
    null

  • Adobe Captivate 6 Error when publishing

    Help!  I having trouble publishing a training that my employees can view.  When they open the project they are getting the first image here that is essentially blank.  I have attempted to reduce the size and save to different folders etc. but nothing seems to work. 

    Hi there,
    Could you tell me the complete version of Captivate (Help > About Adobe Captivate).  6.0.1.240
    Which version of Adobe Reader or Acrobat are they using?  Adobe Reader XI
    Can you publish this locally on your system (not to network drive directly), check force republish option also, and are you able to view it on your end?  I can pull up the file from my computer that is saved in the same drive that the agents are attempting to pull up.  But, I am not sure if it is viewing for me because I have it on my system.
    Re: Adobe Captivate 6 Error when publishing
    created by Varun Kalra<http://forums.adobe.com/people/Varun+Kalra> in Adobe Captivate - View the full discussion<http://forums.adobe.com/message/5855412#5855412

  • Adobe installer just hangs when I try to update Creative Cloud, how can I fix?

    Adobe installer just hangs when I try to update Creative Cloud, how can I fix?

    Hi Totti Pointer,
    Please follow the below mentioned steps:
    1. Navigate to Application/Utilities/Adobe Installers and uninstall CC desktop.
    2. In Application/Utilities/ trash Adobe Creative Cloud and Adobe Application Manager folder.
    3. Go to Library/Application Support/Adobe and rename OOBE to OOBE.old.
    4. Go to ~/Library/Appplication Support/Adobe and trash OOBE.
    Try to install CCD again and let us know if still the same issue.
    Regards,
    Romit Sinha

  • Indesign CS3 hangs when launching - I have found a temp solution

    I upgraded to snow leopard and ran into a problem straight away with Indesign CS3 hanging when I tried to launch it.
    I have done some searching round the web and noticed a large number of posts stating the same.
    I noticed, upon starting up for the first time in 10.6, that snow leopard asked me to install rosetta to run suitcase fusion v12.0. Out of curiosity I shut suitcase fusion down and tried to launch Indesign and I got a result. It launches fine and doesn't seem to suffer any crashes. It leaves me without a decent font manager but will allow me to get through the next few weeks until an update gets released (if apple puts some pressure on adobe)!
    Hope it helps!

    Hi RebeccaWooWah,
    Please check "Applications" folder, you would see a file named "Adobe".
    Kindly delete the file, as it is corrupt.
    Create a folder "Adobe" in Applications folder, issue should be fixed.
    Thanks,
    Atul Saini

  • ADOBE CAPTIVATE 5 LMS course launch #Scene_1

    I have an adobe captivate course my associate has created in Captivate 5.  This course is just like everyone of his previous courses he has created.  But this course starts on a page title captivatecourse.htm   and after about 30 seconds to 1 minute redirects the URL to captivatecourse.htm#Scene_1.
    notice: this redirection does not happen in the mozilla or firefox browsers.  Only in Internet Explorer.
    OK SO THIS IS THE PROBLEM.
    We us a inline frame to launch our training courses inside of our LMS.  This little redirection " #Scene_1 " in the browser is causing the course to behave terribly and causing the course to stop responding.  Sometimes it just causes the content to jump around.
    When this happens it also causes the sytem to not bookmark and not save scores.  Actually all LMS activity stops responding after it hits #Scene_1.
    I was wondering if anyone has run into this problem with a CAPTIVATE COURSE and what is the work around.  To note: the workaround  of opening the course in a new browser window is not an option right now.  Management wants the course to stay within the same browser window.
    -doug lubey of louisiana

    how is this causing a problem.
    when the captivate course /javascript changes the url / page title from coursexxx.htm to coursexxx.htm#Scene_1; it causes the javascript to load a swf file some how.  it appears to be a bug in the captivate course / swf files /javascript files or the combination their of.
    What the #Scene_1 is doing: it is causing the course to load
    A 2nd time
    A 3rd time
    A 4th tine
    Etc..
    I think the problem is caused by the captivate course causing some javascript to run:
    because the Url changes to  coursexxxx.htm#Scene_1  and the title of the course in the browser
    also changes to course title + scene 1 
    search reference captivate 5  year:2010
    problems running a captive course using inline frames
    captivate training course url is changed once the course is launched
    course posted as a scorm 2004
    i tested this problem in multiple lms systems and it is a consistent problem when playing the content within a inline frame

  • RH7 & Captivate 3 - Hang when inserting demo in RH

    Any idea why RH7 hangs when inserting a demo, while Captivate
    3 is open? I have the communication suite and thought this was to
    be integrated... not really if you can only have 1 app open and
    fucntioning correctly at a time..

    It's not the fact Cap 3 is open. It's the fact you are
    inserting the output from a project in Cap 3 where the project is
    still loaded up. In Cap 3, try closing the project (not the app,
    just the project) and the hang should go away.
    You may also wish to report the behavior you expect to see to
    Adobe. You do that via the Wish Form.
    Click
    here to view the WishForm/Bug Reporting Form
    Cheers... Rick

  • Why does Safari hang when launching?

    Using Safari 1.3 on 10.3.9 for a couple weeks now; everything has been running well, until today.
    Safari will launch from a Help command within an application (eg: any CS application), open it's own window, blue connection status gets halfway across the window bar, then it will hang with the spinning beach ball... until I force quit.
    Same thing happens when launched from the dock or directly from the applications folder. Explorer, Firefox all work fine. All other apps working fine.
    Tried trashing Safari prefs, no change. Deleted all Safari files and tried to install v1.2 instead (as a download from Apple), but now the Safari installer hangs as well. No problem with installing or re-installing other apps.
    Additionally, Sherlock will now no longer launch.
    Why is this happening? How can I fix it?
    John
    Message was edited by: iconophile

    re-installed Safari

  • Adobe Premiere Pro error when launching software...

    I am getting the following error when launching Adobe Premiere Pro CS6:
    Adobe Premiere Pro could not find any capable video play modules. Please update your video display  drivers and start again.
    I checked my drivers and they are up-to-date. I am using Core I7 Windows 7. I did have Adobe Premiere CS5 installed and it worked fine. When I subscribed to the Creative Cloud I uninstalled the CS5 installation and downloaded the CS6.

    Try http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html

  • Adobe Captivate 'Not Responding' when properties tab is used.

    Hi
    Thought I'd share my revelation with you all in case anyone else is having the same problem.
    I have just spent the past 2 days trying to figure out why Adobe Captivate 5.5 freezes whenever I try to use most of the options in the properties tab. I have a fairly robust system running windows 7 x64, incorporating a quad core processor, 8gb ram and 2 x 8gb graphics cards. I had tried everything including a complete re-instalation of all my Adobe software, only to discover that I have been a bit daft.
    You see, eventually, I came to realise that it only froze when I was trying to adjust the properties of objects that had text in them. Upon checking my 'Fonts' folder I realised that I had over 4000 fonts installed. Initially I tried hiding all but the system fonts but this seemed to achieve nothing so I moved all of the non-system fonts to another folder and 'Hey Presto' Adobe Captivate now works like a dream.
    Don't know why it froze when I tried to adjust any of the properties (not just the font) but it did. Now I just need to figure out how I am going to manage all of my fonts.

    Hi there
    You might consider trying a freeware application called Font Frenzy.
    Click here to view the site
    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Macintosh Adobe Media Encoder CS5 Hangs When Launching

    I have a Mac Pro with OS 10.6.6, 20 Gb of RAM and plenty of hard drive space.
    I have been using Media Encoder with no problems, but now when I launch the application, it hangs and crashes. Anyone have any idea on what I can do to fix it? I haven't installed anything new on my system, I have repaired permissions, but the app just started crashing out of the blue.
    Suggestions are most welcome!

    Have you installed the
    recent updates?

  • Adobe Media Encoder Crashes when launched

    Hello, friends on the forum!
    I am using a PC with a Windows XP (Home Edition) o/s.  It has an Intel Pentium 4 cpu @ 2.80 GHz and 2.5 gb or RAM.  This problem just developed: when I try to export a CS4 project, AME hangs and crashes.  I then get a message saying "Adobe Media Encoder CS4 has encountered a problem and needs to close.....yadda, yadda, yadda!"  It then, by itself, tries to launch again with the same dismal result.  Any suggestions as to how I might fix this?  Many thanks in advance!
    Lewis Beck

    Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
    If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1

  • Pages hangs when launched

    When I launch Pages, I get the spinning ball and the application hangs forcing me to force Quit.
    I tried re-installing, but no luck.
    How should I troubleshoot this?
    I'm on Snow Leopard...
    Thanks
    Andre

    Interestingly, I've been having the same problem. I found some fonts that were corrupted and that initially fixed my immediate problem, but this morning I opened a template I'd never used before and the same thing happened once the template opened.
    Holding down the shift key did not open up Pages with all docs closed, so my problem didn't go away. Then I tried starting up with the option (alt) key held down, and my problem went away. Haven't tried to repeat it because I need to get stuff done, but I thought I'd share it with this thread.
    Alan

  • Excel save as pdf hangs when launched through a watch folder

    Hi there,
    I've configured a watch folder to launch a batch file which launch a .exe file I've written in C++
    In this application I launch Excel which open a .XLS document which contains macros.
    At the end of the computations there is a macro which save as pdf.
    At this point everything hangs and I have to cancel the job I've created for the watch folder.
    If I disable the watch folder and I place the starting file inside the watch folder
    and I manually launch the .bat file (which usually is launched by the watch folder) everything works perfectly.
    I really really hope there will be someone here coming with a solution for me.
    By the way on the windows forum I've got a very disappointing answer where they stated it was probably a fault of my application.
    Well fortunately that was not the problem because
    I can reproduce the problem even removing my application from the equation so now we have cleared
    the issue is not casued by my application.
    So if you want to try it yourself just follow the steps below:
    1) create an excel document so that after you open it it automatically run a save as pdf operation and close excel. (let's call this document "PRINT_TEST.xls")
    2) create a batch file named "Excel_launcher.bat" and write the command
    ""C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE" "C:\teststampapdf\PRINT_TEST.xls""
    3) Now create a watch folder job that execute that batch file.
    something like "C:\watchfolderX\Excel_launcher.bat"
    4) now create a watch folder that uses that job and for file filter use "*.txt" enable it and start it
    5) now launch manually the batch file and you'll see that it print the pdf and closes itself
    6) drop a txt file inside the watch folder you've created and you'll see it hangs at the save as pdf operation.
    This is something that have to be fixed and it's due to excel.
    I can launch and save documents with all the application I want but excel so that's the problem.
    Please take a look and keep me updated I badly need to find a solution for this issue.
    THANK YOU in advance,
    Davide

    Hi Davide,
    This is no the right forum for your issue. I think you can consult this issue on some Excel end-user related forum.
    Best regards,
    Barry
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Articulate SCORM 1.2 content hangs when launched in Oracle OLM 12.1.3 RUP4

    Hi Folks,
    Using Oracle Learning Management (OLM) version 12.1.3. I have successfully uploaded the content zip having previously replaced 5.xsd's with the Oracle specific ones. The content uploads without error as expected.
    Tracking type is set to SCORM 1.2 in OLM (CMI is not a listed option in this version). I've also uploaded the SCORM adapter and validated that this is working correctly. I have also uploaded, launched and successfully played the Oracle SCORM test object to verify and all checks out ok.
    I have an issue where content begins to launch in the OLM course player and then hangs indefinitely. Status bar get to about 25% and stops.
    The content is published to LMS > SCORM 1.2 in Articulate presenter. This is not unique to one piece of content we have created using Articulate (I've tested 3 and they all behave the same).
    I'm assuming that this points to the issues being content specific but I've not ruled-out that it may be some relating to JAVA or specific to the clients IT Infrastructure.
    Any advice and guidance would be much appreciated.
    Thanks and regards

    Hey Scott, good to hear from you.
    Ever the Guru I see, hope life is treating you well at Seertech.
    Articulate is version 9 and it's Presenter, the clients pc's have Flash version 10,1,102,64 installed. On that basis do you reckon the Flash updater is worth a go?
    Also not sure if it's relevant but on the Flash Player angle, the same content published in AICC in presenter plays fine.
    This is the log from the JAVA Console;
    Java Plug-in 1.6.0_07
    Using JRE version 1.6.0_07 Java HotSpot(TM) Client VM
    User home directory = C:\Documents and Settings\155842
    Oracle eLMS SCORM Applet 115.20
    Message logging enabled.
    LMS helper class: oracle.apps.ota.lms.LMSJava2Helper
    Message logging enabled.
    *** LMSInitialize("") [Mon Mar 19 11:44:39 GMT 2012]
    LMS_URL found in query string.
    LMS_URL set to: https://appstwdev9.oracleoutsourcing.com:443/OA_HTML/OA.jsp?page=/oracle/apps/ota/player/webui/PlayerLmsApiRN&addBreadCrumb=S&OALAF=oaText&scorm_attempt=1332157454357&transactionid=1968967268&oapc=7&oas=S1-zYadTlladKlDWMTuhHg..
    Applet codebase: http://ovd-na1-02.internal.xxxxxxxxxxxx.com/contentstorage/adapter/Adapter/
    Request:
    action=GetAttemptState
    End of Request
    Reply:
    error=0
    initialized=false
    error_text=
    autoCommit=false
    finished=false
    End of Reply
    Request:
    action=Initialize
    End of Request
    Reply:
    error_text=
    error=0
    End of Reply
    Returned: "true"
    *** LMSGetValue("cmi.core.lesson_mode") [Mon Mar 19 11:44:41 GMT 2012]
    Request:
    action=GetParam
    End of Request
    Reply:
    error_text=
    cmi.core.lesson_status=incomplete
    cmi.core.total_time=06:36:06
    cmi.suspend_data=||undefined
    cmi.core.student_id=155842
    cmi.core.credit=no-credit
    cmi.core.student_name=Granger, Luther
    cmi.core.entry=resume
    error=0
    cmi.core.exit=
    cmi.core.session_time=00:00:00
    oracle.apps.ota.private.rebuildOutline=false
    cmi.core.lesson_mode=normal
    End of Reply
    Returned: "normal"
    *** LMSGetLastError() [Mon Mar 19 11:44:41 GMT 2012]
    Returned: "0"
    *** LMSGetValue("cmi.core.lesson_mode") [Mon Mar 19 11:44:41 GMT 2012]
    Returned: "normal"
    *** LMSGetLastError() [Mon Mar 19 11:44:41 GMT 2012]
    Returned: "0"
    *** LMSGetValue("cmi.core.lesson_status") [Mon Mar 19 11:44:41 GMT 2012]
    Returned: "incomplete"
    *** LMSGetLastError() [Mon Mar 19 11:44:41 GMT 2012]
    Returned: "0"
    *** LMSSetValue("cmi.core.exit", "suspend") [Mon Mar 19 11:44:41 GMT 2012]
    Returned: "true"
    *** LMSSetValue("cmi.core.lesson_status", "incomplete") [Mon Mar 19 11:44:42 GMT 2012]
    Returned: "true"
    *** LMSGetValue("cmi.suspend_data") [Mon Mar 19 11:44:42 GMT 2012]
    Returned: "||undefined"
    *** LMSGetLastError() [Mon Mar 19 11:44:42 GMT 2012]
    Returned: "0"
    *** LMSGetValue("cmi.core.lesson_status") [Mon Mar 19 11:44:42 GMT 2012]
    Returned: "incomplete"
    *** LMSGetLastError() [Mon Mar 19 11:44:42 GMT 2012]
    Returned: "0"
    *** LMSSetValue("cmi.suspend_data", "||undefined") [Mon Mar 19 11:44:47 GMT 2012]
    Returned: "true"
    *** LMSSetValue("cmi.core.session_time", "0000:00:05.23") [Mon Mar 19 11:44:47 GMT 2012]
    Returned: "true"
    *** LMSCommit("") [Mon Mar 19 11:44:47 GMT 2012]
    Request:
    cmi.core.exit=suspend
    action=PutParam
    cmi.core.session_time=0000%3A00%3A05.23
    End of Request
    Reply:
    error_text=
    error=0
    End of Reply
    Returned: "true"
    I appreciate you taking time out to reply.
    Cheers
    Luther

Maybe you are looking for

  • Displaying a document in interactive list-high priority

    Hi Experts, There is already an interactive report which displays the output in classick format.Now, the requirement is , when they place the cursor position on a sales document and press a push button, it has to display the document in display mode

  • Need a powerbook ASAP what do I do?

    Have a huge project that has jumped to start this week and really have no time to wait on Apple for a 17inch 7200rpm computer. Can I work and edit on a 5400 drive. I would honestly be working off externals all the time. The project is in HD 720p off

  • DMS Error in oracle retail warehouse management

    hi team, i getting DMS Error in oracle warehouse management.can any one provide me solution for this regarding. regards prabhat

  • Custom Audio Folder?

    Hello, I'm a journalist, and I've been using an 5th-generation iPod to transcribe my interviews (recorded with an Olympus voice recorder). I'm considering getting an iPod Touch. I see that the Touch allows creation of "custom" folders. Would it be po

  • Time pattern to allow user breakthrough URLFilter over IOS content filtering

    hi i have a client did request me to create such thing for them over IOS content filtering + Trend Micro based subscrition (till this level i'm pretty not sure it is feasible or what) scenario would be: like group 1 of users are the martketing subnet