Adobe Captivate 5 Not Opening - Loading Screen Freezes

Hello - I just installed eLearning Suite 2 and cannot open Adobe Captivate on a Windows 7 machine.All other eLearning Suite 2 programs launch and run, but Captivate freezes on the "Loading..." screen at open and will not proceed any further.
I have previously used Captivate 4 with no errors. I meet the system requirements and have plenty of open disk space.
I have tried running as admin, restarting my machine, disconnecting from my work network at startup and clearing the user preferences. None of those helped.
Any thoughts? Thanks in advance.

Hi there
Excellent point and thanks for sharing. I'm not sure if you are allowed to do this where you work, but there is an application that may assist. It's called "Font Frenzy" and you can read about it at the link below:
Click here to read about Font Frenzy
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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