Adobe Captivate 6.0.1 published file is not containing images from the PPTX.

Has anyone had issues with Captivate not publishing images from the PPTx that show up in Captivate? What am I missing? I am running PowerPoint 2010 - and Captivate 6.0.1 and my published image results on some slides are poor quality, look dithered, and aren't retaining thier color or crispness. Some of the images from the PPTX aren't even coming across... here are two screenshots for example...
Unpublished view from within Captivate
Published view...

Hi Vish - I did not create the powerpoint or the image. I am not sure what image type it was but I recreated the white background as a PNG and it seems to have worked. I will forward my white background along to the creator for future projects. Thanks. It was definitely a problem with the image they put into the PPTX file.

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