Adobe Captivate 6 - Publish withouth MP4 files?

I have problems in publishing projects which contain movies in the Video demo format.
When publishing in SWF format, MP4 files are generated for each Video Demo that I've inserted in the project. In this way I am not able to use the SWF file in "stand alone" mode, since the videos will not be displayed.
To avoid this problem I have to keep the MP4 files together with the SWF file, which is pretty annoying due to their size. Moreover this dosn't allow me to store the project on a SCORM plattform.
With the Version 5 I've never faced this problem. Can someone help me? I am publishing in the wrong way?
Otherwise would it be possible to open the project created with the version 6 in the version 5?
Many thanks for your support, Debora

Hi there,
Welcome to Adobe Community.
The feature of Video Demo that you are using was introduced in Captivate 6 and yes it creates the MP4 of the video demo. In earlier version the video demo used to be in a different way where it used to generate multiple slides and that option is still available in CP6. If you do not want an MP4 to get generated please choose the below option to create a demo:
Hope this helps!
Thanks!

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Why does Captivate 6 create mp4 files that the swf does not playback clearly?

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Hi llstewart,
I assume you are launching your program from C drive. Are any
components of Captivate stored on the remote drive? (I am thing
your user profile, are you the only person who accesses Captivate
from that machine?)
Does this happen all the time?
What I have noticed in my own network is that there are
periodic "dropped" connections on the network. I have never figured
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Sorry I couldn't fully answer your question.
I would try (if you can) loading the software on a machine
that is not on the network and try to do a series of long captures
and see if the problem persists.
I work in a large network and I do not have the problem, but
I have also installed the software myself and made sure of the
installation. I also make sure the program I am recording is local
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Flash version detection with Captivate published files?

Doe sanyone know if the Captivate publishes their HTML file
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method to have their Captivate contnet viewers systmes checked for
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the need and how to download.

Hi jonturkle
I'm going to crawl way out here on this shaky little limb and
say that this is factored into the mix. I say that because I
recently saw a post where someone needed to output Captivate in
Flash 6 format. Captivate 3 outputs in Flash 7 format as a minimum.
They were saying that when they attempted to run the Captivate
files, the users were being prompted to install a newer version of
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I have tried the following to try to fix the problem:
Turned off SWF compression.
Created a new .cptx file and copied the slide from the problem .cptx file into the new one, and published that new .cptx file.
Disabled all software operating in the foreground and the background.
Tried generating the MP4 file on my laptop; the laptop runs the same version of Captivate on Windows 8.
As I said, Captivate generates some MP4 files perfectly without any stuttering, and others have the stuttering problem. If this problem sounds familiar, it's because I wrote a couple of messages about this a few months ago and despite some good suggestions, I wasn't able to solve the problem. I've spent my time during the past few months trying to find another program that will convert SWF files to one of the formats Udemy supports -- MP4, MOV, or FLV -- without success. Captivate exports to SWF and HTML5 format files without any trouble at all. But MP4 generation is spotty and I need to get this resolved so I can get this project off my plate and start making money off it.
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Thanks,
Eric Butow

Hi,
I am having the same issue and cannot figure out what is causing it, as it occurs randomly - but fairly frequently - when I publish to mp4. And it is not tied to the project - seems to be something happening during the publishing. The issue might occur one time when pubishing a project and if republished again it may or may not occur again. I would be very interested in finding exactly what is causing this and any step that are tested and proven for getting away from the problem.

Loss of a/v sync upon convert to h.264 .mp4 file

Hey guys
This file is about 1hr:20min long- It's an interview shoot that I needed to send raw footage of for review by a friend, anyways when I export the .mp4 file it comes out out of sync
My source footage in pr Pro CS4 is HDV and everything is perfectly in sync when played from the timeline
(in timeline source footage is 1440x1080 HDV 48 khz and export is to 640x360 widescreen h.264 22.4 khz)
but when I export it and play back with Adobe Media player the .mp4 file slightly goes out of sync and after about 10- 15 minutes it's noticeable- by the 1 hour mark it's even worse
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Has anyone ever had to deal with this issue
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Looks like I answered another one of my own questions
It seems that changing the export audio sample rate from 22khz to 24khz did the trick- I guess this should've been obvious being that the original audio is
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Anyways
Hopefully info this will help someone in the future
Best
Tony

Captivate 5 Mac/PC file compatibility

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Here's an order of operations that has failed for me with the dialog "Adobe Captivate could not open "file name." Ensure that etc.":
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2) Mac: Try opening the cptx file. You get the failure to open dialog.
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Going the other way:
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2) PC: Open the file. This actually works...the first time. Save the file.
3) Mac: Open the file. Error dialog appears and it doesn't open.
4) PC: Open the file. Error dialog appears and file doesn't open. File is essentially corrupted.
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Steve

OK, even more info and a possible explanation with workaround.
Captivate *really* does not like running files saved on network volumes. I usually keep all my work files on my Mac and use the "shared folders" feature of Parallels to access the files. This makes selected folders on my Mac (my Documents folder, for example) mount as network drive shares in Windows. Accessing the file in Windows Captivate from the shared folder corrupts the file. I just proved this without even opening the file on the Mac side. Simply creating and saving a .cptx file to the network share all from the Windows side caused the problem to occur.
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Steve

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I have read several of the discussion threads and tried things but it hasn't helped yet. Sometimes the publishing works but MANY times Captivate crashes. Here is the event viewer information of my last crash. I read in one of the threads that this might help someone to figure it out.
Message 1 (error message)
Faulting application name: AdobeCaptivate.exe, version: 5.5.0.257, time stamp: 0x4db56069
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1e44
Faulting application start time: 0x01cdd893843faab3
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Captivate 5.5\AdobeCaptivate.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: d967f783-4486-11e2-8328-d0df9aa57a1a
Message 2 (information message:
Fault bucket 2811503758, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: AdobeCaptivate.exe
P2: 5.5.0.257
P3: 4db56069
P4: StackHash_5d2b
P5: 6.1.7601.17725
P6: 4ec49b8f
P7: c0000374
P8: 000ce6c3
P9:
P10:
Attached files:
C:\Users\Angela\AppData\Local\Temp\WER70CC.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Angela\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AdobeCaptivate. e_2de121f3449f9ee8f829157b6c0b4d78f48bc16_1a428813
Analysis symbol:
Rechecking for solution: 0
Report Id: d967f783-4486-11e2-8328-d0df9aa57a1a
Report Status: 0

I am experiencing the same problem; however i'm on a MAC OSX 10.9.4 running Captivate v6.0.2.325
Steps to reproduce the crash on my system:
1) open the .cptx
2) File, Publish
3) in the Publish window, click Media
3) Select Type: MP4 Video(*.mp4)
4) I select the folder to publish the mp4
5) Select Preset: Custom
6) Check boxed "Copy Preset values and customize"
7) Profile: Main
8) Level: 41
9) Bitrate Encoding: VBR, 1 Pass
10) Target Bitrate: 2
11) Max Bitrate: 4
12) Advanced Options: Force republish all the slides and Scalable HTML content - ARE NOT CHECKED
I un-installed Captivate and re-installed but still I am having this crash issue every time I try to publish in mp4 format.
Can you please provide any help or assistance here.
Cheers

Playing MP4 files in published Captivate 6.01

Help!! I have added an MP4 file (7MB) to a slide using Captivate 6 and it plays fine in preview mode but not when I publish the project. I checked to make sure that I have all of the updates for Captivate installed. I am not using a media server as this is a proof of concept for a potential client and I want to just hand them the zipped file to run. There seems to be a lot of issues around this topic. But, I can't seem to see a resolution to this issue.

Please remove the mp4 and re insert it.
Go to Edit > Preferences > Project > SWF Size and Quality, uncheck Advanced Project Compression and Compress SWF File.
Publish the project and select Flash Player version 10.
Extract the zip output, paste that mp4 in the folder (if not present in the folder) and then re compress it again.
Let me know the status
Thanks
Vikas

MS Publisher / MP4 File / Adobe Reader, Oh My. . .

Hello,
I've searched the forum and have Googled the heck out of this but can't get it fixed. Here's the scoop. . . . .
Using MS Publisher, I've inserted an image with a hyperlink to a local MP4 file. It work's fine if I'm in Publisher and select "Open Link". It fires up media player and goes to town. When I "Publish" the document to PDF Adobe treats the image as a hyperlink and I can click on it. It provides the "Security Warning" asking me if I feel it's safe to allow access to this content, I click the "Remember this site" check box and press allow. Nothing happens. The box goes away and no video. I have checked the "Trust Manager" and the local location is written into the "safe" sites box but that's it. The video never plays.
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Any suggestions?
Thanks Folks!

Transcode the file using tools like SUPER©, MPEGStreamclip, ffmpeg and so on. There are too many flavors of MPEG 4 out there that AE could handle them all and this seems to be exactly one such case.
Mylenium

We are looking for a software which converts SWF to MP4, we found many software which does the job but issue is file size is not optimize. We found Adobe captivate 6 which gives optimum quality with good output but thing is we do not have batch process i

Hi
We are looking for a software which converts SWF to MP4, we found many software which does the job but issue is file size is not optimize.
We found Adobe captivate 6 which gives optimum quality with good output but thing is we do not have batch process in captivate 6. so we request you to create a plugin or give a best option which have batch render quality and optimize in file size,

Captivate is e-learning development software not a dedicated video convertor, you are better off trying something like Adobe Media Encoder or Super.

Adobe Captivate Help | Publish projects as HTML5 files

This question was posted in response to the following article: http://helpx.adobe.com/captivate/using/publish-projects-html5-files.html

I opened a captivate project and published as HTML5. It worked in a browser on the desktop. then I tried it on an iPad. That also worked. Then I tried it on an iPhone. that worked, but the document was far too large for the iphone to display. I was curious as to whether or not the "scale html content" check box would make a difference for iphone, so I tried it. It did fix that problem, but, as expected, it broke the animations. Now when I try to publish to HTML5 it creates a sort-of hybrid, where the document is the correct dimensions in a browser on the desktop, but it is forced into smaller dimensions on the iPad, and no where do the animations work anymore, although the "scale html content" check box is unchecked. I used the Captivate cache clearing button in preferences and cleared my browser cache on the iPad, restarted the computer, etc. To no avail. It seems using the "scale html content" has permanently broken Captivate 7. I am now considering reinstalling it.

Have Adobe Captivate 6 (not interested in upgrading)- Struggling to publish a simulation in a format that QMP can pickup - QMP needs a qml file. previous versions had no problem all had tick boxes for QMP in the Quiz - Reporting Settings but this version

Have Adobe Captivate 6 (not interested in upgrading)- Struggling to publish a simulation in a format that QMP can pickup - QMP needs a qml file. previous versions had no problem all had tick boxes for QMP in the Quiz - Reporting Settings but this version does not have. If i publish to Flash QMP does not see the file.

Re:
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Publishing files in Adobe Captivate

Hello,
My product is actually Adobe Captivate, as the select your
product option is not working on your support portal, Im submitting
the case under Flash. Please feel free to redirect to the concerned
department.
I am a technical writer and currently I need to create demos
of my company. I have created a demonstration file and I have used
skin on the demo (project>>skin>>BMP Playback>>
Steel).
The thing is when I publish this file, I get 3 outputs:
1. A file that opens in browser
2. A flash file without skin
3. A flash file with the skin
The problem is I cant upload all the 3 files in my system,
and when I try to upload the flash file with skin it doesn't work
(just displays the BMP skin).
Is there anyway I can upload the file or is there a method to
combine the flash file with and without skin?
I tried exporting my demo to flash but the options all
changed. I have a deadline to meet so would apperciate a speedy
response.

I'm sure there are other forum posts about this out there but
I think this is how you do it.
In Captivate go to the Project menu and open the Skin Editor.
On the Borders tab you need to switch off borders.
I think this should give you one file when you output but you
will have to check whether the skin now covers part of your
presentation.
If so you may need to resize your project height to include
the height of the playback control. Go to Project > Resize
project.
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Published EXE file Error-Adobe captivate 4

Hi,
I'm having problems with publishing an EXE file in Adobe captivate 4. I know it has something to do with our internet browser settings, we are a Court location and we have strict settings, but I'm wondering if there are work arounds through adobe captivate. See error below:
-allowing active content such as script and ActiveX controls can be useful, but active content might also harm your computer. Are you sure you want to let this file run active content? Y/N
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Thanks for helping with my questions!
Libby

Hi, I've been trying to attach an image for the error message we get but not matter what I do it gives me an error and won't let me attach the image. Any suggestions or do you have an email I can send them too. The error message may be a little different than what I sent previously, it seems to give a different error message on different computers. But we are currently trying to create a new release of our training program so this should be the most current error message and the error message people will see when they open it on their PC's. Anyway this is what it says:
First Error Message:
File Download-Security Warning
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Type: Application, 9.27MB
From: C:/CourtsOnlineTraining\Program Files\Dist....
Run Save Cancel (we select run, than you get next error message)
While files from the Internet can be useful, this file type can potentially harm your computer. If you do not trust the source, do not run or save this software. What's the risk?
Second Error Message:
Internet Explorer- Security Warning
The publisher could not be verified. Are you sure you want to run this software?
Name: BasicCORIS_AttachAnAttorney.exe
Publisher: Unknown Publisher
Run Don't Run
This file does not have a valid digital signature that verifies its publisher. You should only run software from publishers you trust. How can I decide what software to run?
I hope this makes sense. Let me tell you a little more about how our training is set up. We load the training on to a USB stick that includes a menu, the training modules, and a shortcut. Once the USB is downloaded on to the users PC they can select a shortcut icon for the training. Once they select the training shortcut it opens a menu that they can select training from. When they select on the desired training this is when they would receive these error messages. Our current release is in a HTML format, but because of this format the training interacts with the web browser and causes us problems so we were hoping to publish in exe and the training wouldn't open in a web browser.
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Libby

After publishing an adobe captivate 8 file that has a video I got this message when the video slide starts, I'd appreciate if you have any useful suggestions. Error #2044: Unhandled skinError:. text=[IOErrorEvent type="ioError" bubbles=false cancelable=

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Error #2044: Unhandled skinError:. text=[IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2036: Load Never Completed. URL: file://C:\Users\User\AppData\Local\Temp\Rar$DIa0.291\haloSkin1_as3_progressive.swf"]
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