Adobe Captivate 7.0 crashes

Hi All,
I have problem with Adobe Captivate 7.0. (full version) After install AC 7.0 and put serial key Adobe run good.
But after that when I close AC and reset OS and logonagain to user profile AC 7.0 don't run. Software was started for few seconds and shutdown.
Could you somebody help me in this issue. I use OS Windows 7 Enterprise edition.
Best Regards,
Pawel

Hi Pawel,
Can you please try delete preferences and layouts are try launching captivate again.
1) Rename the layouts folder present at C:\Users\Public\Documents\Adobe\eLearning Assets\ to "Layouts_backup"
2) Double click on the 'CleanPreferencesWin' file from the 'Installation folder\Adobe\Adobe Captivate 7 x64\utils'
Please try re-launching captivate after this.
And by "reset OS" did you mean restarting your computer?
Regards,
Haridoss

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Windows 7 64 Bit
Dell Latitude E5440
CPU: i5-4300u
GPU: Intel HD 4000 / Nvidia GT 720m switchable
RAM: 8 GB
HDD: 500 GB ST500LM00

Hi there
Official bugs are filed at the link below:
Click here
Cheers... Rick

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    <MATCHING_FILE NAME="AMTCaptivate.dll" SIZE="6656" CHECKSUM="0x47187FB2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x84FA" LINKER_VERSION="0x0" LINK_DATE="04/18/2008 08:44:20" UPTO_LINK_DATE="04/18/2008 08:44:20" />
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    <MATCHING_FILE NAME="log4cxx.dll" SIZE="827392" CHECKSUM="0x31875EBA" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD47E8" LINKER_VERSION="0x0" LINK_DATE="12/22/2008 18:57:17" UPTO_LINK_DATE="12/22/2008 18:57:17" />
    <MATCHING_FILE NAME="lpExportEXEPlugIn.dll" SIZE="53248" CHECKSUM="0xE3A37AE4" BIN_FILE_VERSION="4.0.0.1596" BIN_PRODUCT_VERSION="4.0.0.1596" PRODUCT_VERSION="4.0.0.1596" FILE_DESCRIPTION="lpExportEXEPlugIn DLL" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Adobe Captivate" FILE_VERSION="4.0.0.1596" ORIGINAL_FILENAME="lpExportEXEPlugIn.DLL" INTERNAL_NAME="lpExportEXEPlugIn Module" LEGAL_COPYRIGHT="Copyright © 2001-2006. Adobe Macromedia Software LLC. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12FEC" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.1596" UPTO_BIN_PRODUCT_VERSION="4.0.0.1596" LINK_DATE="12/22/2008 19:10:43" UPTO_LINK_DATE="12/22/2008 19:10:43" VER_LANGUAGE="English (United States) [0x409]" />
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    <MATCHING_FILE NAME="lpExportSWFPlugIn.dll" SIZE="557056" CHECKSUM="0xD777C599" BIN_FILE_VERSION="4.0.0.1596" BIN_PRODUCT_VERSION="4.0.0.1596" PRODUCT_VERSION="4.0.0.1596" FILE_DESCRIPTION="lpExportSWFPlugIn DLL" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Adobe Captivate" FILE_VERSION="4.0.0.1596" ORIGINAL_FILENAME="lpExportSWFPlugIn.DLL" INTERNAL_NAME="lpExportSWFPlugIn Module" LEGAL_COPYRIGHT="Copyright © 2001-2006. Adobe Macromedia Software LLC. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8D400" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.1596" UPTO_BIN_PRODUCT_VERSION="4.0.0.1596" LINK_DATE="12/22/2008 19:04:26" UPTO_LINK_DATE="12/22/2008 19:04:26" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="lpProject.dll" SIZE="126976" CHECKSUM="0x12907C60" BIN_FILE_VERSION="4.0.0.1596" BIN_PRODUCT_VERSION="4.0.0.1596" PRODUCT_VERSION="4.0.0.1596" FILE_DESCRIPTION="lpProject DLL" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Adobe Captivate" FILE_VERSION="4.0.0.1596" ORIGINAL_FILENAME="lpProject.DLL" INTERNAL_NAME="lpProject Module" LEGAL_COPYRIGHT="Copyright © 2001-2006. Adobe Macromedia Software LLC. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2B6E3" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.1596" UPTO_BIN_PRODUCT_VERSION="4.0.0.1596" LINK_DATE="12/22/2008 19:03:23" UPTO_LINK_DATE="12/22/2008 19:03:23" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="lpTemplateImporter.dll" SIZE="65536" CHECKSUM="0xAEE5B04E" BIN_FILE_VERSION="4.0.0.1596" BIN_PRODUCT_VERSION="4.0.0.1596" PRODUCT_VERSION="4.0.0.1596" FILE_DESCRIPTION="lpTemplateImporter DLL" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Adobe Captivate" FILE_VERSION="4.0.0.1596" ORIGINAL_FILENAME="lpTemplateImporter.DLL" INTERNAL_NAME="lpTemplateImporter Module" LEGAL_COPYRIGHT="Copyright © 2001-2006. Adobe Macromedia Software LLC. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12653" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.1596" UPTO_BIN_PRODUCT_VERSION="4.0.0.1596" LINK_DATE="12/22/2008 19:13:04" UPTO_LINK_DATE="12/22/2008 19:13:04" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="LTCLR14nu.dll" SIZE="1708032" CHECKSUM="0x5E2C0755" BIN_FILE_VERSION="14.0.0.13" BIN_PRODUCT_VERSION="14.0.0.13" PRODUCT_VERSION="14.0.0.013" FILE_DESCRIPTION="LEADTOOLS(r) DLL for Win32" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS(r) DLL for Win32" FILE_VERSION="14.0.0.013" ORIGINAL_FILENAME="LTCLR14NU.DLL" INTERNAL_NAME="LTCLR14NU" LEGAL_COPYRIGHT="Copyright© 1991-2003 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.0.13" UPTO_BIN_PRODUCT_VERSION="14.0.0.13" LINK_DATE="08/19/2004 17:46:58" UPTO_LINK_DATE="08/19/2004 17:46:58" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="Ltclr15u.dll" SIZE="1715344" CHECKSUM="0x18C0F73B" BIN_FILE_VERSION="15.0.0.3" BIN_PRODUCT_VERSION="15.0.0.0" PRODUCT_VERSION="15.0.0.0" FILE_DESCRIPTION="Color conversion (Win32)" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS® for Win32" FILE_VERSION="15,0,0,3" ORIGINAL_FILENAME="LTLST15U.DLL" INTERNAL_NAME="LTLST15U" LEGAL_COPYRIGHT="© 1991-2007 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1A5C35" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="15.0.0.3" UPTO_BIN_PRODUCT_VERSION="15.0.0.0" LINK_DATE="05/07/2007 06:40:05" UPTO_LINK_DATE="05/07/2007 06:40:05" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="Ltdis15u.dll" SIZE="267616" CHECKSUM="0xE9019DD7" BIN_FILE_VERSION="15.0.0.4" BIN_PRODUCT_VERSION="15.0.0.0" PRODUCT_VERSION="15.0.0.0" FILE_DESCRIPTION="Display kernel (Win32)" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS® for Win32" FILE_VERSION="15,0,0,4" ORIGINAL_FILENAME="LTDIS15U.DLL" INTERNAL_NAME="LTDIS15U" LEGAL_COPYRIGHT="© 1991-2007 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4AE02" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="15.0.0.4" UPTO_BIN_PRODUCT_VERSION="15.0.0.0" LINK_DATE="09/05/2007 21:58:39" UPTO_LINK_DATE="09/05/2007 21:58:39" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="ltfil14nu.DLL" SIZE="180224" CHECKSUM="0x3A14839B" BIN_FILE_VERSION="14.0.0.13" BIN_PRODUCT_VERSION="14.0.0.13" PRODUCT_VERSION="14.0.0.013" FILE_DESCRIPTION="LEADTOOLS(r) DLL for Win32" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS(r) DLL for Win32" FILE_VERSION="14.0.0.013" ORIGINAL_FILENAME="LTFIL14NU.DLL" INTERNAL_NAME="LTFIL14NU" LEGAL_COPYRIGHT="Copyright© 1991-2003 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.0.13" UPTO_BIN_PRODUCT_VERSION="14.0.0.13" LINK_DATE="08/19/2004 17:45:49" UPTO_LINK_DATE="08/19/2004 17:45:49" VER_LANGUAGE="English (United States) [0x409]" />
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I thing i solved it. For the moment it's working ok. I dont know what was the exact solution, because i've done 3 things in the same time:
1) I've unchecked Enable write combining for my video card;
2) I deleted the captivate_v40.dat;
3) Uninstall and reinstall Adobe Capticate 4.
Regarding captivate_v40.dat. Until yesterday i've been working on my PC, but from yesterday i am working on another one.
And to put all my settings on this one, i've copied the captivate_v40.dat from my old PC and used on this PC.
It is possible that captivate_v40.dat to save my other PC configuration and not to be compatible with this one?

Adobe Captivate 7 Crashes Whenever I open any new or existing item.

I can launch Adobe Captivate 7 on my OS X 10.9.2 MacBook Pro (2013 with dedicated graphics card). However, whenever I try to open an existing item or even launch a new item, the software crashes on me. I've already uninstalled and reinstalled the program once. I've cleared the preferences cache and opened the "CleanPreferencesMac" file. But nothing else seems to work.
What solutions are there to fix this?

Yes. I have the latest version. I figured out the issue. It fixes when I turn off the “Dictation” function on my Mac. I found the solution by chance. I was also having trouble with Photoshop erasing my text every time I would change a font and found the “Dictation” function was the cause. When I turned Dictation off, I opened Captivate and am not having the crash issue anymore!
For anybody else having the issue, just go into System Preferences, open Dictation & Speech and turn the dictation tool off.

Adobe Captivate 7 Crashing...please help!

I'm working in the lastest version of Mac OS. Earlier this afternoon I was able to at least record videos, albiet they were rendering HORRIBLY compared to how they normally look. I would even say they were blurry. Then all of a sudden, I am no longer able to open projects or record new ones. Captivate just keeps crashing right after I click anything on the Start page. As with most people, I have some time-sensitive projects due, so any help would be greatly appreciated. Thanks!

Hi there,
Could you try recreating Captivate 7 Preferences and then launch Captivate:
Open Finder-- Go to Folder-- "~/Library/Preferences/Adobe Captivate 7", rename Adobe Captivate 7 folder and make sure you have closed the Captivate first, and then relaunch.
Create a blank new project and check whether same thing happens on the blank project as well.
P.S.: Recreating preferences will reset Captivate settings and customizations to default, that will not make any change in your Project.
Thanks.

Adobe Captivate crashes after publishing to mp4

I have read several of the discussion threads and tried things but it hasn't helped yet. Sometimes the publishing works but MANY times Captivate crashes. Here is the event viewer information of my last crash. I read in one of the threads that this might help someone to figure it out.
Message 1 (error message)
Faulting application name: AdobeCaptivate.exe, version: 5.5.0.257, time stamp: 0x4db56069
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1e44
Faulting application start time: 0x01cdd893843faab3
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Captivate 5.5\AdobeCaptivate.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: d967f783-4486-11e2-8328-d0df9aa57a1a
Message 2 (information message:
Fault bucket 2811503758, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: AdobeCaptivate.exe
P2: 5.5.0.257
P3: 4db56069
P4: StackHash_5d2b
P5: 6.1.7601.17725
P6: 4ec49b8f
P7: c0000374
P8: 000ce6c3
P9:
P10:
Attached files:
C:\Users\Angela\AppData\Local\Temp\WER70CC.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Angela\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AdobeCaptivate. e_2de121f3449f9ee8f829157b6c0b4d78f48bc16_1a428813
Analysis symbol:
Rechecking for solution: 0
Report Id: d967f783-4486-11e2-8328-d0df9aa57a1a
Report Status: 0

I am experiencing the same problem; however i'm on a MAC OSX 10.9.4 running Captivate v6.0.2.325
Steps to reproduce the crash on my system:
1) open the .cptx
2) File, Publish
3) in the Publish window, click Media
3) Select Type: MP4 Video(*.mp4)
4) I select the folder to publish the mp4
5) Select Preset: Custom
6) Check boxed "Copy Preset values and customize"
7) Profile: Main
8) Level: 41
9) Bitrate Encoding: VBR, 1 Pass
10) Target Bitrate: 2
11) Max Bitrate: 4
12) Advanced Options: Force republish all the slides and Scalable HTML content - ARE NOT CHECKED
I un-installed Captivate and re-installed but still I am having this crash issue every time I try to publish in mp4 format.
Can you please provide any help or assistance here.
Cheers

Adobe Captivate 3 Crashing

Hello Everyone,
we have Adobe Captivate 3.0.0.630 that has been installed on
a Windows XP SP2 machine for about a month. We have this PC as well
as all others locked down so that a normal user cannot install or
remove any software or do much to the system that might cause it to
fail unless they have admin rights. During the first two weeks or
so of the installation it had been running fine. We installed it as
an admin user and then the real user was able to run the
application using his own profile. Now however, the application
will not load. It crashes during the Splash Screen at the point
where it is copying first run data. To allow it to run you must use
the RunAs feature, this is fine but we then run into another
problem where Captivate will only record one slide of 3 seconds no
matter how long you leave the recording running.
I have tried many things from this forum in an attempt to
rectify the problem, but all has failed.
Hopefully someone can help.
Please let me know if you need more information.

Hey everybody,
One of my users is experiencing the same exact issues that
Robert described below. We have the latest version of Captivate
installed (v3.0.1 build 589) and it *used* to open under their
profile just fine but now it crashes at "Copying First Run
Files...". I don't think it's a permissions issue as this user's
account has *always* been in the local administrators group. If I
login as any other user, my domain admin account or an account that
never logged in on the machine before, I can get Captivate to open
without a problem. If I'm logged in as the user who's having the
problem and use the "Run As..." option I can get it to open but as
Robert said it only records for 3 seconds or so.
I've tried the following to no avail:
1) Completely removing / reinstalling Captivate 3
2) Delete user profile and re-create a new one
3) Delete adobe captivate preferences file (C:\Documents and
Settings\<USERNAME>\Application Data\Adobe\Adobe
Captivate\captivate_v30.dat)
I'm personally stumped and would love some feedback from
Adobe Support on this one.
Additional info:
OS: Windows XP SP3
Processor: Intel Core 2 Duo T7500 @ 2.20GHz
Memory: 3GB
Thanks,
Andrew

Adobe Captivate 8 Crashes on Mac

Hi,
Adobe Captivate has crashed twice on me today. Unfortunately, after the second crash I lost 2 hours of work. Does anyone have any trouble shooting tips on how I can fix this? It's the most up-to-date version of Captivate.
Yes, I realize that I need to save more often. To that effect, are there any AUTO-SAVE features in Captivate? I couldn't find any in the preferences.
I guess the alternative is to set a timer on my phone to save every 10 minutes ...

Hi Simpski,
I don't recall doing anything super complex. I'm adding audio, animations and the like to my slides, but nothing I would tag as overly complex. It's weird!
Essentially, the program will just close. There's no warning, no crash report - nothing. Not sure if you use a mac, but it acts as if I performed a force quit (which, of course I didn't).
Nepotist,
Thanks for chiming in! I'll take a look at that thread and perhaps comment on it.

Adobe Captivate crashing / RAM Usage

I've noticed that Adobe Captivate seems to consistently crash on my system when my system has reached a certain amount of RAM usage. (For me it's around 2.2GB, and I have a total of 3GB.) While in Captivate, my RAM usage increases significantly when playing slides in the viewer, and moving the playhead back and forth. It barely increases at all when doing anything else in Captivate.
Why does this happen and how can I fix it?
Also, after a while of being in the same project, when I try to record new slides, Captivate crashes without reason, and what I have to do is go into an earlier version of the same project, and capture slides in that project, where it works fine.

Hi,
I suspect it might be due to process Virtual Memory exhaustion. Can you do the following steps to verify it.
Download & install "Process Explorer" (PE) from microsoft's website. Now when captivate crashes and when the crash dialog box comes, start process explorer and see the "Virtual Size" for AdobeCaptivate.exe.
If the "Virtual size" column does not come by default in PE then make it visible by selecting "View -> Select Columns -> "Process Memory" tab -> "Virtual Memory" checkbox" .
Let me know what is the virtual size when Captivate crashes.
Regards
Rahul

Adobe captivate crash when closing open project

Hi there each time i try to close an open captivate document
it crash ... if i open captivate without a project and close it no
issue but if i open any dosument and try to close the captivate it
crash i press close and then i get access violation ........
i check on adobe for update.... nothing ....
any idea ?
Thnaks

Hi there
You have replied to a pretty old thread. This really should be a thread of its own.
Have you reported this to Adobe as a bug?
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Adobe Captivate crashing on start page. Any help?

All of a sudden Adobe Captivate 8 crashes when it gets to the start page where you can choose the project you want to work with. any suggestions on possible fixes? Thanks so much for any help

Hi,
Since you do not have the option to re-install at the moment try these:
1)Re-create plugin cache (hold down the shift key while launching Premiere Pro)
2)Search the specific file on the hard driver(most probably it is going to be in the Premiere Pro folder), move it to a different location and then try to launch application.
3)Also try launching application in a new user account.
Good Luck,
Chesterr

Captivate 8 Continually Crashes: When trying to publish, When trying to use the Object Style Manager. Also it is blocked by Windows Firewall (adobecaptivatews) every time it launches. Working with Captivate App Packager the pane to import from Adobe Edge

Captivate 8 Continually Crashes: When trying to publish, When trying to use the Object Style Manager. Also it is blocked by Windows Firewall (adobecaptivatews) every time it launches. Working with Captivate App Packager the pane to import from Adobe Edge is missing, so not clear how to import. Overall it seems unstable. Am I doing something wrong? Trying to evaluate before buying so working on a trial version (14 days left), but a bit concerned with Captivate 8 Performance. Please help! :-

Hi Vikram and Lilybiri,
Thanks for your responses :-)
I'm working on Windows 8.1... I think that I may have found the issue... I was saving the file in a project directory rather than the default My Captivate Projects folder...
Perhaps Captivate was struggling to find resources it needed?
It hasn't crashed for a while now, though it is struggling - I'm working with a 54 slide PPT presentation that is linked and it takes a very long time to interact.
Sometimes it says that I've removed slides, which I haven't?
Best,
Christy.

Captivate 6 keeps crashing on launch.

So I haven't used Captivate 6 in a couple weeks, but now it crashes soon after I launch it. The Captivate 6 loading image pops up for a couple seconds and then the whole thing crashes without an error.
Any ideas?

Hello Joesanto ,
Please try recreating the preferences:
Location for Captivate Preferences folder is:
Windows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe Captivate 6 folder
Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 6 folder
Mac: /Users/[user name]/Library/Preferences/Adobe Captivate 6 folder
You will have to close the Captivate 6 first and then rename the Captivate 6 folder to Captivate 6_OLD.
PS: Recreating the preferences will reset all customizations, workspace and settings.
Thanks and Regards
Himanshu Satija

Adobe Captivate 4 errors out on recording

Hi,
I am a long time user of Captivate and have been using Captivate 4 since it came out. I am running a Dell Precision Workstation M6400 with 3GB RAM, Windows XP Pro with SP 3, Intel 2.6 gHz processor. I also have the latest patches for Windows and Captivate installed.
I am a heavy user of Captivate. In fact a day does not go by that I am not using it. I have been working on a project for a client. I was able to shoot about 45 slides, edit the text captions, and added some audio. I saved the project, closed it, and exited Captivate. When I came back from lunch, I started Captivate, opened the project, entered Edit mode, selected the last slide (45) in my project and hit the record button to capture some additional slides. I captured about 10 more slides and ended the recording process.
I got the progress window saying the slides were importing and then I get the old "Captivate has experienced an error and will now close" error.
I have recreated the preferences, uninstalled and reinstalled Captivate 4 - 3 times, applied the lastest Captivate patch 3 times, repaired the registry table, and did all the system disk utilities I have. I have a very fast and clean running laptop, but Captivate 4 still generates the same error. I can no longer record either for an existing project or a new one. The error always occurs after a recording session, regardless of the recording type. During the importing of slides, it bombs out.
All my projects are in Captivate 4, so I can't even go back to an earlier version. Anyone else having a similar problem. My projects are gonna go overdue if I can't get this fixed. Any help from anyone would be awesome. I am willing to try anything at this point. I am attaching the detailed error report that it sends to Microsoft.

Hello eLearner68,
I am very sorry to hear that you have experienced this issue with Adobe Captivate 4. In this first instance I would suggest that you review the technote I have included below.
Troubleshoot system errors and freezes (Adobe Captivate 4 on XP)
If this technote does not help address this issue then please report the crash to the Captivate team using the web address I have included below.
Adobe Captivate Feature Request/Bug Report Form
Best - Mark
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