Adobe captivate 7 insert cpvc white borders appear

After I record a video demo and save it as a CPVC slide, when I insert it into a project, the new slide has a half inch white border on the left and right side. Why is this happening, and how can I make the borders go away?

Your suggestion takes care of the white borders on the sides. However, the 1280 x 720 resolution doesn't get the whole screen. How can I pan the red box to the right while recording to get the rest of the screen in the video

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        import flash.display.Sprite;
        import flash.display.Loader;
        import flash.events.MouseEvent;
        import flash.events.Event;
        import flash.events.ProgressEvent;
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        import flash.media.SoundMixer;
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        import caurina.transitions.properties.ColorShortcuts;
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            public var loadedSwf:URLRequest;
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            public var xmlLoader:URLLoader;
            public var videoList:XML;
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            public var nextEnabled:Boolean = false;
            public var currentModule:Number = 0;
            public var currentContent:Number = 0;
            public var currentContentType:String;
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            public var prevBehavior:String;
            public var previousPage:String;
            public var moveAdv:Boolean;
            public var timesAdvanced:Number = 1;
            public var numPages:Number = 1;
            public var furthestPage:Number = 0;
            public var scorm:SCORM;
            public var lmsConnected:Boolean;
            public var lessonStatus:String;
            public var success:Boolean;
            public var suspend_str:String;
            public var suspend_data:String;
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            public var swfURLChoice:Number = 0; // Picks up button selections from loaded swf...default is 0 if only one ID supplied
            public var swfURL:Array = new Array(); // Recieves XML supplied swf URLs
            public function MainWrapper() {
                // constructor code
                addEventListener(Event.ADDED_TO_STAGE,init);
            public function init(e:Event):void {
                initializeTracking();
                contentContainer = new Sprite  ;
                addChild(contentContainer);
                exit_btn.visible = false;
                main_HUD.home_btn.visible = false;
                addNavListeners();
                mainMenuVisibility(false);
                textPanel_mc.mask = panelMask_mc;
                ColorShortcuts.init();
                Security.allowDomain("http://admin.brightcove.com");
                Security.allowDomain("http://c.brightcove.com");
                Security.allowDomain("http://brightcove.com");
                BrightcovePlayer.initialize(this,onBrightcoveVideoComplete,onBrightcoveInitComplete,onBri ghtcoveVideoPlay);
            public function loadXML():void {
                xmlLoader = new URLLoader  ;
                xmlLoader.addEventListener(Event.COMPLETE,showXML);
                xmlLoader.load(new URLRequest("playlist.xml"));
            public function showXML(e:Event):void {
                trace("Line 95: Loaded XML");
                xmlLoader.removeEventListener(Event.COMPLETE,showXML);
                XML.ignoreWhitespace = true;
                videoList = new XML(e.target.data);
                numPages = videoList.module[currentModule].listedContent.length();
                trace("Line 100: numPages="+numPages);
                loadContent();
            public function mainMenuVisibility(setVis:Boolean):void {
                main_HUD.visible = textPanel_mc.visible = setVis;
            private function onBrightcoveVideoComplete() {
                trace("Line 107: video has stopped");
                endPageNav();
            private function onBrightcoveVideoPlay() {
                trace("Line 111: player is playing");
                Tweener.addTween(BrightcovePlayer.instance,{alpha:1,time:3});
                updateNav(currentContentType);
                loadMsg_mc.visible = false;
                checkForBeginning();
            private function onBrightcoveInitComplete() {
                trace("Line 118: init is complete");
                loadXML();
            public function loadContent():void {
                if (currentContent > furthestPage) {
                    furthestPage = currentContent;
                    trace("Line 125: The furthest page so far: "+furthestPage);
                saveCoursePos() //SCORM Bookmark
                var loadedContentType:String = String(videoList.module[currentModule].listedContent[currentContent]. @ type);
                currentContentType = loadedContentType;
                switch (loadedContentType) {
                    case "cap" :
                        trace("Line 133: loading a Captivate swf");
                        advanceBehavior = "next";
                        prevBehavior = "prev";
                        loadMsg_mc.visible = true;
                        BrightcovePlayer.stopAndHide();
                        mainMenuVisibility(false);
                        swfURL = videoList.module[currentModule].listedContent[currentContent].pathToContent.split(",");
                        loadedSwf = new URLRequest(String(swfURL[swfURLChoice]));
                        contentLoader.contentLoaderInfo.addEventListener(ProgressEvent.PROGRESS,loadProgress);
                        contentLoader.contentLoaderInfo.addEventListener(Event.COMPLETE,loadComplete);
                        contentLoader.load(loadedSwf);
                        break;
                    case "swf" :
                        trace("Line 146: loading an interactive swf");
                        advanceBehavior = "next";
                        prevBehavior = "prev";
                        loadMsg_mc.visible = true;
                        BrightcovePlayer.stopAndHide();
                        swfURL = videoList.module[currentModule].listedContent[currentContent].pathToContent.split(",");
                        loadedSwf = new URLRequest(String(swfURL[swfURLChoice]));
                        trace("XXXXXXXXXXXXX "+(String(swfURL[swfURLChoice]))+" XXXXXXXXXXXXXXXXX");
                        contentLoader.contentLoaderInfo.addEventListener(ProgressEvent.PROGRESS,loadProgress);
                        contentLoader.contentLoaderInfo.addEventListener(Event.COMPLETE,loadComplete);
                        contentLoader.load(loadedSwf);
                        break;
                    case "quiz" :
                        trace("Line 158: loading a quiz");
                        advanceBehavior = "next";
                        prevBehavior = "prev";
                        BrightcovePlayer.stopAndHide();
                          loadMsg_mc.visible = true;
                        swfURL = videoList.module[currentModule].listedContent[currentContent].pathToContent.split(",");
                        loadedSwf = new URLRequest(String(swfURL[swfURLChoice]));
                        contentLoader.contentLoaderInfo.addEventListener(Event.COMPLETE,loadComplete);
                        contentLoader.contentLoaderInfo.addEventListener(ProgressEvent.PROGRESS,loadProgress);
                        contentLoader.load(loadedSwf);
                        break;
                    case "bcVid" :
                        checkForBeginning();
                        advanceBehavior = "next";
                        trace("Line 172: loading a Brightcove video");
                        //vidFrame_mc.visible = true;
                        //videoBG.visible = true;
                        //setChildIndex(vidFrame_mc,numChildren - 1);
                        vidID = videoList.module[currentModule].listedContent[currentContent].videoID.split(",");
                        trace(vidID);
                        BrightcovePlayer.instance.alpha = 0;
                        BrightcovePlayer.playVideo(this,0,vidID[videoChoice],140,112.5,"");
                        break;
                    default :
                        trace("Line 183: unrecognized type. check the node's 'type' attribute");
                        break;
            public function contentFadeOut():void {
                if (currentContentType == "bcVidBranch" || currentContentType == "bcVid") {
                    trace("Line 190: fading BC vid");
                    Tweener.addTween(BrightcovePlayer.instance,{alpha:0,time:.5,onComplete:doLoadNext});
                } else {
                    trace("Line 193: fading something else");
                    Tweener.addTween(contentLoader.content,{alpha:0,time:.5,onComplete:doLoadNext});
            public function movePanel(moveDir:String):void {
                switch (moveDir) {
                    case "up" :
                        if (textPanel_mc.y != 145) {
                            Tweener.addTween(textPanel_mc,{y:145,time:.5,transition:"easeOutSin"});
                        break;
                    case "down" :
                        if (textPanel_mc.y != 645) {
                            Tweener.addTween(textPanel_mc,{y:645,time:.5,transition:"easeOutSin"});
                        break;
                    default :
                        trace("Line 211: WAT. That is not a valid direction");
                        break;
               public function getSWFChoice(e:Event):void {
                   MC = MovieClip(contentLoader.content);
                   swfURLChoice = MC.swfURLChoice;
                   contentLoader.content.removeEventListener( "getSWFChoice" , getSWFChoice );
                   trace("YYYYYYYYYYYYYYYYY swfURLChoice="+swfURLChoice+" YYYYYYYYYYYYYYYYYYYY");
                playOn();
               public function getVidChoice(e:Event):void {
                   MC = MovieClip(contentLoader.content);
                   videoChoice = MC.vidChoice;
                   contentLoader.content.removeEventListener( "getVidChoice" , getVidChoice );
                   playOn();
               public function playOn() {
                   timesAdvanced++;
                   moveAdv = true;
                   contentFadeOut();
                   hideNavControls();
            public function loadComplete(e:Event):void {
                loadMsg_mc.visible = false;
                contentLoader.contentLoaderInfo.removeEventListener(Event.COMPLETE,loadComplete);
                contentLoader.contentLoaderInfo.removeEventListener(ProgressEvent.PROGRESS,loadProgress);
                contentLoader.content.addEventListener("endOfContent",endContentHandler);
                   contentLoader.content.addEventListener("getSWFChoice",getSWFChoice);
                   contentLoader.content.addEventListener("getVidChoice",getVidChoice);
                Tweener.addTween(main_HUD.progBar_mc.progFill_mc,{scaleX:(currentContent) / int(numPages - 1),time:.4,transition:"easeOutSin"});
                if (currentContent == 0){
                    main_HUD.pgNum_txt.text = "Welcome";
                } else{
                    main_HUD.pgNum_txt.text = "Page " + currentContent + " of " + int(numPages - 1);
                switch (currentContentType) {
                    case "cap" :
                        contentLoader.content.addEventListener("quizAdvancePage",quizNext);
                        break;
                    case "swf" :
                        contentLoader.content.addEventListener("quizAdvancePage",quizNext);
                        break;
                    case "quiz" :
                        contentLoader.content.addEventListener("quizAdvancePage",quizNext);
                        var loadedContent = MovieClip(contentLoader.content);
                        var xmlQuizContent = videoList.module[currentModule].listedContent[currentContent].question;
                        var numQuestions = int(xmlQuizContent.length());
                        var questionArray:Array = new Array  ;
                        var choiceArray:Array = new Array  ;
                        var correctChoiceArray:Array = new Array  ;
                        var responsesArray:Array = new Array  ;
                        var passedImageArray:Array = new Array();
                        for (var i = 0; i < numQuestions; i++) {
                            questionArray.push(String(xmlQuizContent[i].questionText));
                            var tempString:String = "";
                            for (var j = 0; j < xmlQuizContent[i].answerChoice.length(); j++) {
                                tempString +=  xmlQuizContent[i].answerChoice[j] + "%";
                            choiceArray.push(tempString);
                            tempString = "";
                            correctChoiceArray.push(xmlQuizContent[i]. @ correctChoice);
                            passedImageArray.push(xmlQuizContent[i]. @ dispImage);
                            responsesArray.push(xmlQuizContent[i].responseText);
                        loadedContent.populateQuiz(questionArray,choiceArray,correctChoiceArray,responsesArray,pa ssedImageArray);
                        break;
                    default :
                        break;
                addContent();
                checkForBeginning();
            public function endContentHandler(e:Event):void {
                //here, we will enable navigation again
                trace("Line 295: END OF CONTENT");
                mainMenuVisibility(true);
                loadMsg_mc.visible = false;
                endPageNav();
                updateNav(currentContentType);
                Tweener.addTween(main_HUD.next_btn.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
                nextEnabled = true;
                //checkFurthestPage(e.target.currentFrame);
                checkFurthestPage(currentContent);
                if (currentContent == int(numPages - 1)) {
                    setCourseToComplete();
            public function checkFurthestPage(evalNum:Number):void {
                if (isNaN(furthestPage[currentLoadedSection])) { trace("Line 312: furthestPage[currentLoadedSection] is NaN"); }
                if (evalNum > furthestPage[currentLoadedSection]) {
                    trace("Line313: currentLoadedSection is a Number");
                    furthestPage[currentLoadedSection] = evalNum;
                    trace("Line315: furthestPage[currentLoadedSection] = "+furthestPage[currentLoadedSection]);
                saveCoursePos();
            public function endPageNav():void {
                trace("Line 321: On page " + currentContent + " of " + int(numPages - 1));
                setChildIndex(main_HUD,numChildren - 1);
                if (currentContent < int(numPages - 1)) {
                    main_HUD.next_btn.visible = true;
                } else {
                    exit_btn.visible = true;
            public function hideNavControls():void {
                main_HUD.next_btn.visible = false;
                main_HUD.prev_btn.visible = false;
                exit_btn.visible = false;
            public function loadNext(me:MouseEvent):void {
                timesAdvanced++;
                moveAdv = true;
                contentFadeOut();
                hideNavControls();
            public function quizNext(e:Event):void {
                timesAdvanced++;
                moveAdv = true;
                contentFadeOut();
            public function loadPrev(me:MouseEvent):void {
                timesAdvanced--;
                trace("Line 350: loading prev");
                moveAdv = false;
                doLoadPrev();
                hideNavControls();
            public function doLoadNext():void {
                switch (advanceBehavior) {
                    case "next" :
                        currentContent++;
                        break;
                    case "noAdvance" :
                        break;
                    default :
                        for (var i in videoList.module[currentModule].listedContent) {
                            if (advanceBehavior == videoList.module[currentModule].listedContent[i].contentTitle) {
                                currentContent = i;
                        break;
                trace("Line 372: loading next");
                contentLoader.unloadAndStop();
                if (contentContainer.numChildren > 0) {
                    contentContainer.removeChild(contentLoader);
                loadContent();
            public function doLoadPrev():void {
                switch (prevBehavior) {
                    case "prev" :
                        currentContent--;
                        if (currentContent < 0) {
                            currentModule = 0;
                            currentContent = 1;
                            timesAdvanced = 2;
                            numPages = 2;
                        break;
                    default :
                        for (var i in videoList.module[currentModule].listedContent) {
                            if (prevBehavior == videoList.module[currentModule].listedContent[i].contentTitle) {
                                currentContent = i;
                        break;
                trace("Line 400: loading prev");
                contentLoader.unloadAndStop();
                if (contentContainer.numChildren > 0) {
                    contentContainer.removeChild(contentLoader);
                loadContent();
            public function addContent():void {
                contentContainer.addChild(contentLoader);
                navToTop();
                textPanelListener();
            public function loadProgress(pe:ProgressEvent):void {
                var percentageLoaded:int = (pe.bytesLoaded / pe.bytesTotal) * 100;
                trace("Line 415: Loading..." + pe.bytesLoaded + " out of " + pe.bytesTotal);
                loadMsg_mc.loadText_txt.text = String(percentageLoaded) + "%";
            public function updateNav(contentTypeCondition):void {
                trace("Line 420: Checking nav. On Page " + currentContent);
                if (currentContent == 0) {
                    main_HUD.prev_btn.visible = false;
                navToTop();
            public function checkForBeginning():void {
                trace("Line 427: Check for beginning");
                if (currentContent != 0) {
                    trace("Line 429: Is not beginning");
                    main_HUD.prev_btn.visible = true;
                } else {
                    mainMenuVisibility(false);
                if (currentContent < furthestPage) {
                    main_HUD.next_btn.visible = true;
            public function textPanelListener():void {
                if (videoList.module[currentModule].listedContent[currentContent].panelText != "_noText") {
                    trace("Line 443: should move up");
                    movePanel("up");
                    textPanel_mc.panelText_mc.gotoAndStop(videoList.module[currentModule].listedContent[curre ntContent].panelText);
                } else {
                    movePanel("down");
            public function addNavListeners():void {
                main_HUD.prev_btn.mouseChildren = false;
                main_HUD.prev_btn.addEventListener(MouseEvent.MOUSE_OVER,beginGlow);
                main_HUD.prev_btn.addEventListener(MouseEvent.MOUSE_OUT,fadeGlow);
                main_HUD.prev_btn.addEventListener(MouseEvent.CLICK,loadPrev);
                main_HUD.next_btn.mouseChildren = false;
                main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_OVER,beginGlow);
                main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_OUT,fadeGlow);
                main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_UP,loadNext);
                exit_btn.addEventListener(MouseEvent.MOUSE_UP,navHandler);
            public function beginGlow(me:MouseEvent):void
                switch (me.target.name)
                    case "next_btn" :
                        if (nextEnabled == true)
                            Tweener.addTween(me.target.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
                        break;
                    default :
                        Tweener.addTween(me.target.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
                        break;
            public function fadeGlow(me:MouseEvent):void {
                Tweener.addTween(me.target.bg,{_color:0x666666,time:.4,transition:"easeOutSin"});
            public function determineSkip():void {
                if (contentLoader.numChildren) {
                    var thisContent:MovieClip = MovieClip(contentLoader.getChildAt(0));
                trace(currentLoadedSection+ "Current content: "+thisContent.currentFrame);
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                if (furthestPage[currentLoadedSection] >= thisContent.currentFrame) {
                    trace("can skip this page");
                    Tweener.addTween(main_HUD.next_btn.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
                    nextEnabled = true;
                } else {
                    nextEnabled = false;
                    trace("can't skip");
            public function navHandler(me:MouseEvent):void {
                    switch (me.target.name) {
                        case "next_btn" :
                            if (nextEnabled == true) {
                                nextEnabled = false;
                                main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_UP,loadNext);
                                Tweener.addTween(main_HUD.next_btn.bg,{_color:0x666666,time:.2,transition:"easeOutSin"});
                                determineSkip();
                            } else {
                                trace("can't proceed yet");
                            break;
                        case "prev_btn" :
                            exit_btn.visible = false;
                            main_HUD.prev_btn.addEventListener(MouseEvent.MOUSE_UP,loadPrev);
                            determineSkip();
                            break;
                        case "exit_btn" :
                            contentLoader.unloadAndStop();
                            ExternalInterface.call("closeCourseWindow");
                            break;
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    Thanks !
    Date: Sat, 5 Apr 2014 03:48:29 -0700
    From: [email protected]
    To: <Removed by Moderator>
    Subject: Re: my adobe creative cloud doesnt start correctly it appears a white screen in the my adobe creative cloud doesnt start correctly it appears a white screen in the
        Re: my adobe creative cloud doesnt start correctly it appears a white screen in the
        created by Abhijit Kr. in Creative Cloud Download & Install - View the full discussion
    Hi angelogiuseppe9,
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    Regards,
    Abhijit
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6273700#6273700
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: my adobe creative cloud doesnt start correctly it appears a white screen in the
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               Start a new discussion in Creative Cloud Download & Install at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Inserting a video in Adobe Captivate 6

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