Adobe Captivate 7 Not Opening - Loading Screen Freezes

I just downloaded the program. I have never had this program on this laptop before. I've waited for over an hour for this program to load and/or unfreeze. However, it's not unfreezing. It's not doing anything. I've tried shutting the program down entirely through the task manager and everything.I just don't get what the problem is. I never have issues opening up Adobe programs. So why this one?

Hi I have Captivate 7.01.237 and OS Mavericks 10.9.2. I tried to load a prior project but it will not allow me to see the timeline, properties or the Library. I can not even view individual slides. I cleared my cache, updated my Flash player. I try clicking on timeline and properties and it won't click. The library is checked but it is not viewable.

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Adobe Captivate 5 Not Opening - Loading Screen Freezes

Hello - I just installed eLearning Suite 2 and cannot open Adobe Captivate on a Windows 7 machine.All other eLearning Suite 2 programs launch and run, but Captivate freezes on the "Loading..." screen at open and will not proceed any further.
I have previously used Captivate 4 with no errors. I meet the system requirements and have plenty of open disk space.
I have tried running as admin, restarting my machine, disconnecting from my work network at startup and clearing the user preferences. None of those helped.
Any thoughts? Thanks in advance.

Hi there
Excellent point and thanks for sharing. I'm not sure if you are allowed to do this where you work, but there is an application that may assist. It's called "Font Frenzy" and you can read about it at the link below:
Click here to read about Font Frenzy
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Adobe Captivate could not open "the file" Ensure that:

Brand spanking new installation of the trail version of Captivate 5.5.
Try to open a file a client sent to me.
Receive message
Adobe Captivate could not open "the file" Ensure that:
-The files is not open already
- The file is not damanged.
-The hard disk has suffecient available space
-The system has suffeicent resources.
Researched the blog and tried 2 suggestions:
1. Clearing the cache. Did not work. I do not have a cache folder. I haven't created a Captivate 5.5 project. I'm just trying to open a file sent to me.
2. Tried deleted bak file. Didn't work. Captivate 5 keeps recreating the file.
Other facts:
Other people have been able to download the trial version and open the file.
I have Captivate 4 on my machine.
Any suggestions?
Thanks

I'm experiencing about the same problem:
I made a software demo using Macromedia Captivate on computer 1 en sent it by e-mail to computer 2.
On computer 2 I installed a Captivate 5.5 trial and I want to open the file in 5.5.
The file is not locked as far as I know (I right-clicked the file > properties > unlock)
I do have sufficiënt available space and resources. The file contains 135 slides but is not too large as I tried to do the same thing with a 50-slide file > same error message.
I tried creating a new blank project > I copied the slides into the blank project, saved again on a local drive, sent it to computer 2 again, but same error message.
Please help, I'm getting desperate.
Marieke

Adobe Captivate will not open open within Presenter (Trial version)...

Hello,
I am a subscriber to Adobe Captivate 6 and am in the middle of a 30 day trial of Adobe Presenter. I use Windows 7 Enterprise and have the the 64 bit version of Adobe Captivate 6. I also use Power Point 2007.
I cannot do a software simulation within Adobe Presenter. When I try, I get the error message that Adobe Captivate cannot be started ....
Can anyone help?
Ryan

Regarding this issue error message "(keine Rückmeldung)" / No Response as it's creating the swf file...
It should display the preview window after sometimes. Please wait for sometimes, if No Response text comes. This issue is normally caused due to system load or performance issue. You may face similar issue while publishing, please wait for sometime, till publish finishes.
Regarding this issue.Fatal error in Power Point with Adobe Presenter add-in. If you have seen this error several times, you should deactivate the Add-In and check to see if an update is available. Would you like to deactivate the add-In?
Do you face this issue always? This issue normally arises due to faulty presenter installation or Windows 7 SP1 not installed. This error message doesn't hinder with normal Presenter functioning. If you choose to disable it from this error dialog, then you have to enable it again as per the above steps.

Adobe Captivate could not open.......Ensure that the file isn't open, the file isn't damaged....etc.

Captivate 5
I
I have been working on this project (@175 slides). Suddenly, as I'm saving my changes, the program freezes & has to shut down & now it appears the file is corrupt. Am I basically screwed here? Is there any hope for this file? I read that Captivate 5 supposedly handles projects with 400+ slides, so mine shouldn't be an issue.
There are no other programs open, the file isn't already open. I'm guessing I'm screwed & get to spend 2 days redoing the work I just did. Thankfully I have a backup, but a backup that doesn't include about 16 hours worth of changes. This has always been a shaky product & I'd hoped that Captivate 5 had improved upon that, but I guess not.
Any help is appreciated

Hi there
See if the link below helps.
Click here to view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Adobe Captivate 7 Not Opening

I just opened Captivate for the first time in several months. I have a macbook pro with OSX 10.9.1. Captivate was working fine on my system before today. When I opened it up, the Adobe Update manager said there was an update so I said yes to the update. Now, when I try and open Captivate, it bounced a couple of times and disappeared. I've looked through this form and could not find a solution to my problem. What do I need to do to get Captivate to work again?

Hello There,
Welcome to Adobe Forums!
Just to add in Vikram's suggestion
Please try updating your version of Captivate , there was an similar issue with Captivate 7 on Mac os 10.9 .
You can download the patch from the link below,Please make sure that while running this patch all Adobe applications must be closed.
http://www.adobe.com/support/captivate/downloads.html
Thanks and Regards
HImanshu Satija

My adobe cloud will not open, how do I fix this?

I have tied to repair, uninstall and reinstall. The most I have gotten is the window for the cloud to open showing the program is there but it does not open at all.
How do I fix this on windows 7?

no the Adobe cloud window opens..the links for the programs dont work on the Cloud screen. Its never happened before. I did find the program and after uninstalling and reinstalling it will come up in programs. But why it crashed fist of all and then why I had nothing at first, then the cloud window, then the program would go no further. All the other links work on my desktop. Just not the Adobe.
Date: Mon, 14 Apr 2014 19:42:58 -0700
From: [email protected]
To: [email protected]
Subject: My adobe cloud will not open, how do I fix this?
    Re: My adobe cloud will not open, how do I fix this?
    created by John T Smith in Adobe Creative Cloud - View the full discussion
by "not there" do you mean a blank screen?
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6299011#6299011
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           Start a new discussion in Adobe Creative Cloud at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Receiving the following message when attempting to open a project, "Captivate could not open the fol

Receiving the following message when attempting to open a project, "Captivate could not open the following project. Ensure that the project is not open already...That there is sufficient hard disk space..." All the critiria are met....still can not open file. Please assist with the recovery of this project.

Suggestions here:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/recover-corrupt-project

Unable to use free version regardless of browser on any machine. I login with adobe id but then the loading screen just hangs.

Unable to use free version regardless of browser on any machine. I login with adobe id but then the loading screen just hangs. can't get any further - Tried all suggestions like clearing browser caches but no change.
Got a couple of projects i wanted to try this on and if the software works I will probably take a subscription but considering this isn't working at all will look elsewhere.
Also - adobe live chat support is useless.

Hi,
please share the Adobe ID that you are using with DL-AdobeStory-support<at>adobe<dot>com and we will investigate the issue.
Thanks
Aurobinda

Adobe Reader could not open 'A9R7D1F.tmp'

Greetings~
I have seen others with this issue, but none of their solutions have been able to fix my problem.
When attempting to open a PDF document from a web site, I receive the following error:
"Adobe Reader could not open 'A9R7D1F.tmp' because it is either not a supported file type of because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
This is limited to a specific set of computers. Others within the organization function appropriately. As such, it is not a web server or network problem. Here are the specifics of the offending machine(s): Windows 7, Internet Explorer 8, Adobe Reader 9.3.2. Note that other machines with this same specs function appropriately. I have confirmed there are no differing group policies and all are within the same subnet.
Here is what I have tried. After each item, the browser was closed and/or system rebooted. Everyone of these tests resulted with the same error.
Deleted all history in IE (cookies, temporary files, history, etc.).
Uninstalll Reader, reboot, re-install Reader, reboot.
Saved the PDF to the local desktop and tried to open that way.
Installed an older version of Reader.
Ensured the following Reader settings are selected: Display PDF in Browser, Allow Fast Web View, Allow Speculative Downloading in the background (which match machines that are successful).
Ensure IE browser settings are configured to "Automatically" check for newer versions of stored pages.
Ensure PDF document is smaller than allowable disk space limit within IE.
Can anyone help me with this? I am out of ideas!
Thank you.

If you are generating files with anything before %PDF, these files are faulty. It's never been allowed, but Reader used to tolerate it for compatibility with an obscure Mac format.

Adobe Reader will not open PDF in browser simple answer.

I just had this problem and was able to work through it with the help of tech support from TD Ameritrade. The fix is simple so read on. After uninstalling and reinstalling all things adobe and trying other recommendations on these forums I was stumped. I called my broker tech section since I couldn't open their reports and we identified what my specific problem was. For me, and I imagine some of you this will help and prevent a lot of wasted time.
Nothing was wrong with my Adobe Reader. My problem was that I have a 64 bit operating system and both of my default browsers were 64 bit browsers. I did not know my internet explorer default browser was the 64 bit one until the technician that assisted me informed me that a recent windows update made all 64 bit systems default to 64 bit internet explorer browsers. You cannot change that default by choosing between 64 bit and 32 bit, because you can only choose internet explorer. That explains why my attempts to open with a 32 bit browsers always failed. I also tried with Firefox thinking it was 32 bit and it failed as well. The technician informed me Firefox is a 64 bit browser and then it made sense. I guess the recent Adobe reader update caused a change that no longer allowed my 64 bit system and 64 bit browser to open PDF's through the browser. The technician who assisted me has a 64 bit system and only uses 64 bit browsers and can still open PDF's through those browsers. That confused us for a while until we realized he had his Adobe updater turned off and therefore had not been exposed yet to the update that originated my problems.
****ANSWER FOR MY PROBLEM*******The quick answer is use Google Chrome or some other 32 bit browser. If you set a 32 bit browser as your default, the PDF's will open. You cannot set Internet Explorer 32 bit browser as your default if you have a 64 bit system and also have 64 bit Internet Explorer. The windows update prevents you from doing it. At least that is my understanding.
The bottom line is I have the newest Adobe Reader on a 64 bit system and can open any web PDF with Google Chrome set as my default browser, because it is a 32 bit browser. The new Adobe Reader will not open PDF's with a 64 bit browser in Vista. A 64 bit system is fine as long as you use the 32 bit browser to open your PDF's in Vista. I hope this helps some avoid some headaches. I wish it had been posted when my problem first arose.
I think you can use a 64 bit browser in Windows 9 or later, but for Vista the above applies.

Yes I can create a short cut to internet exp. 32 bit on my desktop and I can even be using Internet expl. 32 bit, but when I try to open a PDF with adobe reader it won't work with internet exp. as my default browser b/c windows will always choose Internet exp. 64 bit which isn't supported yet by adobe reader. With google chrome as my default browser windows can't choose an unsupported 64 bit browser in its place b/c google chrome doesn't have a 64 bit version.
My post was for those people who may not have realized yet that windows would not ever choose Internet expl. 32 bit over Internet expl. 64 bit if both exist on their system. For them it is easiest to just choose a default browser that only has a 32 bit version.
If I understood your reply correctly, you were telling me how to create a shortcut to Internet exp. 32 bit on my desk top. However, having that shortcut on my desk top and opening my browser through it will not prevent the problem of windows choosing my Internet exp. 64 bit browser for pdf's I try to open from the web. Thank you for your response, but I think the problem that I have tried to explain does exist for many users and can only be fixed by using a 32 bit browser that is not Internet explorer as your default browser. At some point if windows fixes the update that always chooses Internet expl. 64 bit over Internet expl. 32 bit, then this will all be irrelevant.
Thanks
Sent from my iPod

I have a macbook pro with the latest update, and any Pdf file I have opened online or downloaded and I try to print it gives me this message Adobe Reader could not open 'April-15th-2014-Messenger.pdf' because it is either not a supported file type or beca

Adobe Reader could not open 'April-15th-2014-Messenger.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Most likely http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

PDF won't open on Mac with Adobe Reader Error message:Adobe Reader could not open

I have Adobe Reader 10.1.3 for Mac, (10.7.3) and am having problems opening pdfs. I get an error message: Adobe Reader could not open file name.pdf because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). The files are not from emails, but are from websites, government sites, professional organizations etc.) Help! Adobe is no help!

Manually download the files to your computer (right-click on the url). When the file is downloaded to your computer do you get the same message when you try to open in Reader through the File->Open menu? What about when you open the file in Mac's Preview application?

I bought an ebook but when I try to download it I receive a message stating 'Adobe reader could not open .....acsm because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wa

Can anyone assist me? I keep receiving this message when I download my ebook ''Adobe reader could not open .....acsm because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't decoded).'
Much appreciated

I think you should ask in the Digital Editions forum, Adobe Digital Editions

Help. How do I fix this? Have been using adobe reader opening this template for months and now all of the sudden its not working.Adobe Reader could not open 'NSCAAInteractiveSessionPlan.pdf' because it is either not a supported file type or because the

I coach youth soccer and use a PDF template to save my sessions in. Today I got this message when trying to open one of my sessions.
Adobe Reader could not open 'NSCAAInteractiveSessionPlan.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
How can I fix this? I have not done anything I don't normally do.

What is your operating system? Reader version?

Adobe Captivate 7 Not Opening - Loading Screen Freezes

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