Adobe Captivate 8 Crashes on Mac
Hi,
Adobe Captivate has crashed twice on me today. Unfortunately, after the second crash I lost 2 hours of work. Does anyone have any trouble shooting tips on how I can fix this? It's the most up-to-date version of Captivate.
Yes, I realize that I need to save more often. To that effect, are there any AUTO-SAVE features in Captivate? I couldn't find any in the preferences.
I guess the alternative is to set a timer on my phone to save every 10 minutes ...
Hi Simpski,
I don't recall doing anything super complex. I'm adding audio, animations and the like to my slides, but nothing I would tag as overly complex. It's weird!
Essentially, the program will just close. There's no warning, no crash report - nothing. Not sure if you use a mac, but it acts as if I performed a force quit (which, of course I didn't).
Nepotist,
Thanks for chiming in! I'll take a look at that thread and perhaps comment on it.
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Download adobe captivate 8 for mac - please give me a link!
Hi
For almost an hour I am now desperately searching a downloadable version of Adobe Captivae 8 for my Mac.
I purchased a license some time ago (trough my company, this is why it is not connected with my Adobe ID) but after the upgrade of my Mac on Yosemite Adobe Captivate 8 did no longer run. So I had to delete Captivate and now I am desperately trying to download the Software.
Why do you make this so impossible?
Don't you think that people have to re-install their legally purchased software sometimes?
I would like to tell you a bit about my hopeless journey on your website.
First I came to the website and it was automatically set in French, don't ask me why but there was probably a cookie that was sure I am speaking French - which is not the case.
When I finally was able to change to English, I started looking for a download Link. But guess what: there was none. Only a Upgrade Download Link, that didn't work.
Then I had the idea that I could download a trial version of Captivate and enter my serial number afterwards.
So I had first to log-in into this Adobe ID Account - and of course, I didn't remember the password since I am rarely using your service.
So I tried to reset my password but I never got an e-mail from Adobe. So I hat to think very hard about this password and after some tries I find it out.
Finally I logged into my Adobe ID - and it was again - guess what - French. So I spend another 5 Minutes to try to figure out how to change the language.
Then I finally got the following message: You have already installed a trial of Adobe Captivate on your Mac (YES) please enter a valid serial number to continue to use Adobe Captivate Pro (I would love, but dear, I don't have the trial version installed anymore. I had to delete the software on my Mac). So still no software for me :-(
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Would you please be so kind and send me a link to download Adobe Captivate Pro 8 for Mac?
Thank you very much!Adobe Captivate 8 Direct Download Links: Free Trials with no Akamai | ProDesignTools
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Adobe Captivate crashes after publishing to mp4
I have read several of the discussion threads and tried things but it hasn't helped yet. Sometimes the publishing works but MANY times Captivate crashes. Here is the event viewer information of my last crash. I read in one of the threads that this might help someone to figure it out.
Message 1 (error message)
Faulting application name: AdobeCaptivate.exe, version: 5.5.0.257, time stamp: 0x4db56069
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1e44
Faulting application start time: 0x01cdd893843faab3
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Captivate 5.5\AdobeCaptivate.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: d967f783-4486-11e2-8328-d0df9aa57a1a
Message 2 (information message:
Fault bucket 2811503758, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: AdobeCaptivate.exe
P2: 5.5.0.257
P3: 4db56069
P4: StackHash_5d2b
P5: 6.1.7601.17725
P6: 4ec49b8f
P7: c0000374
P8: 000ce6c3
P9:
P10:
Attached files:
C:\Users\Angela\AppData\Local\Temp\WER70CC.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Angela\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AdobeCaptivate. e_2de121f3449f9ee8f829157b6c0b4d78f48bc16_1a428813
Analysis symbol:
Rechecking for solution: 0
Report Id: d967f783-4486-11e2-8328-d0df9aa57a1a
Report Status: 0I am experiencing the same problem; however i'm on a MAC OSX 10.9.4 running Captivate v6.0.2.325
Steps to reproduce the crash on my system:
1) open the .cptx
2) File, Publish
3) in the Publish window, click Media
3) Select Type: MP4 Video(*.mp4)
4) I select the folder to publish the mp4
5) Select Preset: Custom
6) Check boxed "Copy Preset values and customize"
7) Profile: Main
8) Level: 41
9) Bitrate Encoding: VBR, 1 Pass
10) Target Bitrate: 2
11) Max Bitrate: 4
12) Advanced Options: Force republish all the slides and Scalable HTML content - ARE NOT CHECKED
I un-installed Captivate and re-installed but still I am having this crash issue every time I try to publish in mp4 format.
Can you please provide any help or assistance here.
Cheers -
Adobe Captivate crash while recording
After starting to record something, Adobe Captivate 4 crashes.
On the screen appears several error messages and i am pointed to a location for the error log.
In the error message: AppVer: 4.0.1.1658 ModName: fullmotionrecorder.dll causes Runtime error 217 at 024C45E1
I went to see the error log, but i dont uderstand nothing:
Here is the text:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="AdobeCaptivate.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACE.dll" SIZE="957440" CHECKSUM="0x2B8CFEE4" BIN_FILE_VERSION="2.14.18.1570" BIN_PRODUCT_VERSION="2.14.0.1" PRODUCT_VERSION="53.348206" FILE_DESCRIPTION="Adobe Color Engine" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="ACE 2008/06/11-18:11:34" FILE_VERSION="2.14.18.1570" ORIGINAL_FILENAME="ACE.dll" INTERNAL_NAME="ACE" LEGAL_COPYRIGHT="© 1999-2008 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xEB292" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.14.18.1570" UPTO_BIN_PRODUCT_VERSION="2.14.0.1" LINK_DATE="06/12/2008 01:21:18" UPTO_LINK_DATE="06/12/2008 01:21:18" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="AdobeCaptivate.exe" SIZE="19708776" CHECKSUM="0x5D7402B1" BIN_FILE_VERSION="4.0.1.1658" BIN_PRODUCT_VERSION="4.0.1.1658" PRODUCT_VERSION="4.0.1.1658" FILE_DESCRIPTION="Adobe Captivate" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Adobe Captivate" FILE_VERSION="4.0.1.1658" ORIGINAL_FILENAME="AdobeCaptivate.exe" INTERNAL_NAME="Adobe Captivate" LEGAL_COPYRIGHT="Copyright © 2001-2006 Adobe, Inc and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12CD4DB" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.1.1658" UPTO_BIN_PRODUCT_VERSION="4.0.1.1658" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobeLM.dll" SIZE="2756608" CHECKSUM="0xBD80A3A1" BIN_FILE_VERSION="3.0.11.10077" BIN_PRODUCT_VERSION="3.0.11.10077" PRODUCT_VERSION="3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)" FILE_DESCRIPTION="AdobeLM" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="AdobeLM" FILE_VERSION="3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)" ORIGINAL_FILENAME="AdobeLM.dll" INTERNAL_NAME="AdobeLM" LEGAL_COPYRIGHT="Copyright © 2002-2008 Adobe Systems, Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x7" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2A3401" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.11.10077" UPTO_BIN_PRODUCT_VERSION="3.0.11.10077" LINK_DATE="07/30/2008 00:31:10" UPTO_LINK_DATE="07/30/2008 00:31:10" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobeLM_libFNP.dll" SIZE="2584576" CHECKSUM="0x9EDF2CB2" BIN_FILE_VERSION="11.5.0.1" BIN_PRODUCT_VERSION="11.5.0.1" FILE_DESCRIPTION="FLEXnet Secure Activation Module" COMPANY_NAME="Macrovision Europe Ltd." PRODUCT_NAME="FLEXnet Publisher (32 bit)" FILE_VERSION="11.5.0.1 build 57427" INTERNAL_NAME="libFNP.dll" LEGAL_COPYRIGHT="Copyright (c) 2006-2007, Macrovision Europe Ltd. and/or Macrovision Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.5.0.1" UPTO_BIN_PRODUCT_VERSION="11.5.0.1" LINK_DATE="01/08/2008 19:20:52" UPTO_LINK_DATE="01/08/2008 19:20:52" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobePDFL.dll" SIZE="6033408" CHECKSUM="0x3C8757E2" BIN_FILE_VERSION="9.0.0.1570" BIN_PRODUCT_VERSION="9.0.0.1570" PRODUCT_VERSION="53.195043" FILE_DESCRIPTION="Adobe PDF Library" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="PDFL 2008/06/11-20:53:12" FILE_VERSION="9.0.0.1570" ORIGINAL_FILENAME="AdobePDFL.dll" INTERNAL_NAME="PDFL" LEGAL_COPYRIGHT="© 1987-2008 Adobe Systems Incorporated.
All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5D04DD" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.0.0.1570" UPTO_BIN_PRODUCT_VERSION="9.0.0.1570" LINK_DATE="06/12/2008 04:10:54" UPTO_LINK_DATE="06/12/2008 04:10:54" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobePSL.dll" SIZE="12681216" CHECKSUM="0x3C3D5AED" BIN_FILE_VERSION="11.0.0.1647" BIN_PRODUCT_VERSION="11.0.0.1647" PRODUCT_VERSION="53.482154_11.482118" FILE_DESCRIPTION="AdobePSL" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="AdobePSL" FILE_VERSION="11.0.0.1647" ORIGINAL_FILENAME="AdobePSL.dll" INTERNAL_NAME="AdobePSL" LEGAL_COPYRIGHT="© 1984-2008 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xC1AE03" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.0.0.1647" UPTO_BIN_PRODUCT_VERSION="11.0.0.1647" LINK_DATE="07/11/2008 07:19:20" UPTO_LINK_DATE="07/11/2008 07:19:20" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="AdobeUpdater.dll" SIZE="522104" CHECKSUM="0xDC86E15C" BIN_FILE_VERSION="6.0.0.1452" BIN_PRODUCT_VERSION="6.0.0.1452" PRODUCT_VERSION="6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20)" FILE_DESCRIPTION="Adobe Updater Library" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Updater Library" FILE_VERSION="6, 0, 0, 1452" ORIGINAL_FILENAME="AdobeUpdater.dll" INTERNAL_NAME="AdobeUpdater.dll" LEGAL_COPYRIGHT="Copyright (c) 2002-2008 by Adobe Systems Incorporated. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8059A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="6.0.0.1452" UPTO_BIN_PRODUCT_VERSION="6.0.0.1452" LINK_DATE="04/17/2008 03:05:18" UPTO_LINK_DATE="04/17/2008 03:05:18" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobeXMP.dll" SIZE="424448" CHECKSUM="0x61628228" BIN_FILE_VERSION="4.2.2.59" BIN_PRODUCT_VERSION="4.2.2.0" PRODUCT_VERSION="4.2.2" FILE_DESCRIPTION="Adobe XMP Core, 4.2.2-c059" PRODUCT_NAME="Adobe XMP Core" FILE_VERSION="4.2.2-c059, 53.349417, 2008/06/24-18:48:44" ORIGINAL_FILENAME="AdobeXMP.dll" INTERNAL_NAME="AdobeXMPCore" LEGAL_COPYRIGHT="Copyright 2002-2008, Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x720EE" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.2.2.59" UPTO_BIN_PRODUCT_VERSION="4.2.2.0" LINK_DATE="06/25/2008 01:51:26" UPTO_LINK_DATE="06/25/2008 01:51:26" VER_LANGUAGE="English (United States) [0x800]" />
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<MATCHING_FILE NAME="adobe_epic.dll" SIZE="465408" CHECKSUM="0x262B482F" BIN_FILE_VERSION="3.0.1.10077" BIN_PRODUCT_VERSION="3.0.1.10077" PRODUCT_VERSION="3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)" FILE_DESCRIPTION="Adobe EPIC DLL" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe EPIC" FILE_VERSION="3.0.1.10077" ORIGINAL_FILENAME="adobe_epic.dll" INTERNAL_NAME="adobe_epic.dll" LEGAL_COPYRIGHT=" (c) 2003-2008 Adobe Systems, Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x73C96" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.1.10077" UPTO_BIN_PRODUCT_VERSION="3.0.1.10077" LINK_DATE="07/30/2008 00:28:52" UPTO_LINK_DATE="07/30/2008 00:28:52" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="adobe_eula.dll" SIZE="359424" CHECKSUM="0xCBA246C0" BIN_FILE_VERSION="3.0.1.10077" BIN_PRODUCT_VERSION="3.0.1.10077" PRODUCT_VERSION="3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)" FILE_DESCRIPTION="Adobe EPIC EULA DLL" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe EPIC EULA" FILE_VERSION="3.0.1.10077" ORIGINAL_FILENAME="adobe_eula.dll" INTERNAL_NAME="adobe_eula.dll" LEGAL_COPYRIGHT=" (c) 2003-2008 Adobe Systems, Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5D770" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.1.10077" UPTO_BIN_PRODUCT_VERSION="3.0.1.10077" LINK_DATE="07/30/2008 00:30:50" UPTO_LINK_DATE="07/30/2008 00:30:50" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AggGenerator.dll" SIZE="249856" CHECKSUM="0xC258F61C" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4C61F" LINKER_VERSION="0x0" LINK_DATE="12/22/2008 19:15:43" UPTO_LINK_DATE="12/22/2008 19:15:43" />
<MATCHING_FILE NAME="Aggregator.exe" SIZE="2915704" CHECKSUM="0x768FC68E" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2CF73D" LINKER_VERSION="0x0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
<MATCHING_FILE NAME="AGM.dll" SIZE="3551232" CHECKSUM="0xBECEFA9D" BIN_FILE_VERSION="4.19.18.1570" BIN_PRODUCT_VERSION="4.19.0.1" PRODUCT_VERSION="53.348206" FILE_DESCRIPTION="Adobe Graphics Manager" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="AGM 2008/06/11-18:11:34" FILE_VERSION="4.19.18.1570" ORIGINAL_FILENAME="AGM.dll" INTERNAL_NAME="AGM" LEGAL_COPYRIGHT="© 1984-2008 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x366371" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.19.18.1570" UPTO_BIN_PRODUCT_VERSION="4.19.0.1" LINK_DATE="06/12/2008 01:35:29" UPTO_LINK_DATE="06/12/2008 01:35:29" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="AMTCaptivate.dll" SIZE="6656" CHECKSUM="0x47187FB2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x84FA" LINKER_VERSION="0x0" LINK_DATE="04/18/2008 08:44:20" UPTO_LINK_DATE="04/18/2008 08:44:20" />
<MATCHING_FILE NAME="amtlib.dll" SIZE="2826240" CHECKSUM="0xA7B0753E" BIN_FILE_VERSION="2.0.1.10077" BIN_PRODUCT_VERSION="2.0.1.10077" PRODUCT_VERSION="2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)" FILE_DESCRIPTION="AMT Licensing" COMPANY_NAME="Adobe Systems, Incorporated" PRODUCT_NAME="AMTLib" FILE_VERSION="2.0.1.10077" ORIGINAL_FILENAME="amtlib.dll" INTERNAL_NAME="amtlib" LEGAL_COPYRIGHT="Copyright 2006-2008 Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2B5294" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.0.1.10077" UPTO_BIN_PRODUCT_VERSION="2.0.1.10077" LINK_DATE="07/30/2008 00:31:52" UPTO_LINK_DATE="07/30/2008 00:31:52" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="amtservices.dll" SIZE="622592" CHECKSUM="0x639444AE" BIN_FILE_VERSION="2.0.1.10077" BIN_PRODUCT_VERSION="2.0.1.10077" PRODUCT_VERSION="2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)" FILE_DESCRIPTION="AMT Services" COMPANY_NAME="Adobe Systems, Incorporated" PRODUCT_NAME="AMTServices" FILE_VERSION="2.0.1.10077" ORIGINAL_FILENAME="amtservices.dll" INTERNAL_NAME="amtservices" LEGAL_COPYRIGHT="Copyright 2006-2008 Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9E04A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.0.1.10077" UPTO_BIN_PRODUCT_VERSION="2.0.1.10077" LINK_DATE="07/30/2008 00:28:05" UPTO_LINK_DATE="07/30/2008 00:28:05" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ARE.dll" SIZE="317952" CHECKSUM="0x63CB8A93" BIN_FILE_VERSION="1.5.2.1570" BIN_PRODUCT_VERSION="1.5.0.1" PRODUCT_VERSION="53.348206" FILE_DESCRIPTION="Adobe Raster Express" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="ARE 2008/06/11-18:11:34" FILE_VERSION="1.5.02.1570" ORIGINAL_FILENAME="ARE.dll" INTERNAL_NAME="ARE" LEGAL_COPYRIGHT="© 2000-2008 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x56F4F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.5.2.1570" UPTO_BIN_PRODUCT_VERSION="1.5.0.1" LINK_DATE="06/12/2008 01:23:52" UPTO_LINK_DATE="06/12/2008 01:23:52" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="AS3Compiler.dll" SIZE="23040" CHECKSUM="0xD8118CF4" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE8B2" LINKER_VERSION="0x0" LINK_DATE="12/22/2008 18:44:28" UPTO_LINK_DATE="12/22/2008 18:44:28" />
<MATCHING_FILE NAME="asneu.dll" SIZE="126976" CHECKSUM="0xC5288533" BIN_FILE_VERSION="1.6.0.8" BIN_PRODUCT_VERSION="1.6.0.8" PRODUCT_VERSION="1, 6, 0, 8" FILE_DESCRIPTION="AsnEndUser Dynamic Link Library" COMPANY_NAME="Adobe Systems Inc." PRODUCT_NAME=" AsnEndUser Dynamic Link Library" FILE_VERSION="1, 6, 0, 8" ORIGINAL_FILENAME="asneu.dll" INTERNAL_NAME="AsnEndUser" LEGAL_COPYRIGHT="Copyright © 2002 - 2004 Adobe Systems Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.6.0.8" UPTO_BIN_PRODUCT_VERSION="1.6.0.8" LINK_DATE="08/24/2004 22:55:33" UPTO_LINK_DATE="08/24/2004 22:55:33" VER_LANGUAGE="English (United States) [0x409]" />
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<MATCHING_FILE NAME="lpProject.dll" SIZE="126976" CHECKSUM="0x12907C60" BIN_FILE_VERSION="4.0.0.1596" BIN_PRODUCT_VERSION="4.0.0.1596" PRODUCT_VERSION="4.0.0.1596" FILE_DESCRIPTION="lpProject DLL" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Adobe Captivate" FILE_VERSION="4.0.0.1596" ORIGINAL_FILENAME="lpProject.DLL" INTERNAL_NAME="lpProject Module" LEGAL_COPYRIGHT="Copyright © 2001-2006. Adobe Macromedia Software LLC. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2B6E3" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.1596" UPTO_BIN_PRODUCT_VERSION="4.0.0.1596" LINK_DATE="12/22/2008 19:03:23" UPTO_LINK_DATE="12/22/2008 19:03:23" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="lpTemplateImporter.dll" SIZE="65536" CHECKSUM="0xAEE5B04E" BIN_FILE_VERSION="4.0.0.1596" BIN_PRODUCT_VERSION="4.0.0.1596" PRODUCT_VERSION="4.0.0.1596" FILE_DESCRIPTION="lpTemplateImporter DLL" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Adobe Captivate" FILE_VERSION="4.0.0.1596" ORIGINAL_FILENAME="lpTemplateImporter.DLL" INTERNAL_NAME="lpTemplateImporter Module" LEGAL_COPYRIGHT="Copyright © 2001-2006. Adobe Macromedia Software LLC. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12653" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.1596" UPTO_BIN_PRODUCT_VERSION="4.0.0.1596" LINK_DATE="12/22/2008 19:13:04" UPTO_LINK_DATE="12/22/2008 19:13:04" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="LTCLR14nu.dll" SIZE="1708032" CHECKSUM="0x5E2C0755" BIN_FILE_VERSION="14.0.0.13" BIN_PRODUCT_VERSION="14.0.0.13" PRODUCT_VERSION="14.0.0.013" FILE_DESCRIPTION="LEADTOOLS(r) DLL for Win32" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS(r) DLL for Win32" FILE_VERSION="14.0.0.013" ORIGINAL_FILENAME="LTCLR14NU.DLL" INTERNAL_NAME="LTCLR14NU" LEGAL_COPYRIGHT="Copyright© 1991-2003 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.0.13" UPTO_BIN_PRODUCT_VERSION="14.0.0.13" LINK_DATE="08/19/2004 17:46:58" UPTO_LINK_DATE="08/19/2004 17:46:58" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Ltclr15u.dll" SIZE="1715344" CHECKSUM="0x18C0F73B" BIN_FILE_VERSION="15.0.0.3" BIN_PRODUCT_VERSION="15.0.0.0" PRODUCT_VERSION="15.0.0.0" FILE_DESCRIPTION="Color conversion (Win32)" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS® for Win32" FILE_VERSION="15,0,0,3" ORIGINAL_FILENAME="LTLST15U.DLL" INTERNAL_NAME="LTLST15U" LEGAL_COPYRIGHT="© 1991-2007 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1A5C35" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="15.0.0.3" UPTO_BIN_PRODUCT_VERSION="15.0.0.0" LINK_DATE="05/07/2007 06:40:05" UPTO_LINK_DATE="05/07/2007 06:40:05" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Ltdis15u.dll" SIZE="267616" CHECKSUM="0xE9019DD7" BIN_FILE_VERSION="15.0.0.4" BIN_PRODUCT_VERSION="15.0.0.0" PRODUCT_VERSION="15.0.0.0" FILE_DESCRIPTION="Display kernel (Win32)" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS® for Win32" FILE_VERSION="15,0,0,4" ORIGINAL_FILENAME="LTDIS15U.DLL" INTERNAL_NAME="LTDIS15U" LEGAL_COPYRIGHT="© 1991-2007 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4AE02" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="15.0.0.4" UPTO_BIN_PRODUCT_VERSION="15.0.0.0" LINK_DATE="09/05/2007 21:58:39" UPTO_LINK_DATE="09/05/2007 21:58:39" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ltfil14nu.DLL" SIZE="180224" CHECKSUM="0x3A14839B" BIN_FILE_VERSION="14.0.0.13" BIN_PRODUCT_VERSION="14.0.0.13" PRODUCT_VERSION="14.0.0.013" FILE_DESCRIPTION="LEADTOOLS(r) DLL for Win32" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS(r) DLL for Win32" FILE_VERSION="14.0.0.013" ORIGINAL_FILENAME="LTFIL14NU.DLL" INTERNAL_NAME="LTFIL14NU" LEGAL_COPYRIGHT="Copyright© 1991-2003 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.0.13" UPTO_BIN_PRODUCT_VERSION="14.0.0.13" LINK_DATE="08/19/2004 17:45:49" UPTO_LINK_DATE="08/19/2004 17:45:49" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Ltfil15u.dll" SIZE="183440" CHECKSUM="0xF97CCB3C" BIN_FILE_VERSION="15.0.0.15" BIN_PRODUCT_VERSION="15.0.0.0" PRODUCT_VERSION="15.0.0.0" FILE_DESCRIPTION="Filter kernel (Win32)" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS® for Win32" FILE_VERSION="15,0,0,15" ORIGINAL_FILENAME="LTFIL15U.DLL" INTERNAL_NAME="LTFIL15U" LEGAL_COPYRIGHT="© 1991-2007 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2E1C4" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="15.0.0.15" UPTO_BIN_PRODUCT_VERSION="15.0.0.0" LINK_DATE="05/08/2007 17:02:39" UPTO_LINK_DATE="05/08/2007 17:02:39" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Ltimgclr15u.dll" SIZE="214360" CHECKSUM="0xF7B77E6E" BIN_FILE_VERSION="15.0.0.1" BIN_PRODUCT_VERSION="15.0.0.0" PRODUCT_VERSION="15.0.0.0" FILE_DESCRIPTION="Image processing (Color) (Win32)" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS® for Win32" FILE_VERSION="15,0,0,1" ORIGINAL_FILENAME="LTIMGCLR15U.DLL" INTERNAL_NAME="LTIMGCLR15U" LEGAL_COPYRIGHT="© 1991-2007 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x40460" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="15.0.0.1" UPTO_BIN_PRODUCT_VERSION="15.0.0.0" LINK_DATE="09/09/2007 19:14:42" UPTO_LINK_DATE="09/09/2007 19:14:42" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Ltimgcor15u.dll" SIZE="357720" CHECKSUM="0xF368F19F" BIN_FILE_VERSION="15.0.0.6" BIN_PRODUCT_VERSION="15.0.0.0" PRODUCT_VERSION="15.0.0.0" FILE_DESCRIPTION="Image processing (Core) (Win32)" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS® for Win32" FILE_VERSION="15,0,0,6" ORIGINAL_FILENAME="LTIMGCOR15U.DLL" INTERNAL_NAME="LTIMGCOR15U" LEGAL_COPYRIGHT="© 1991-2007 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x66165" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="15.0.0.6" UPTO_BIN_PRODUCT_VERSION="15.0.0.0" LINK_DATE="09/09/2007 19:14:55" UPTO_LINK_DATE="09/09/2007 19:14:55" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Ltimgefx15u.dll" SIZE="210264" CHECKSUM="0xEB08AA38" BIN_FILE_VERSION="15.0.0.3" BIN_PRODUCT_VERSION="15.0.0.0" PRODUCT_VERSION="15.0.0.0" FILE_DESCRIPTION="Image processing (Effects) (Win32)" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS® for Win32" FILE_VERSION="15,0,0,3" ORIGINAL_FILENAME="LTIMGEFX15U.DLL" INTERNAL_NAME="LTIMGEFX15U" LEGAL_COPYRIGHT="© 1991-2007 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3E060" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="15.0.0.3" UPTO_BIN_PRODUCT_VERSION="15.0.0.0" LINK_DATE="09/09/2007 19:15:01" UPTO_LINK_DATE="09/09/200I thing i solved it. For the moment it's working ok. I dont know what was the exact solution, because i've done 3 things in the same time:
1) I've unchecked Enable write combining for my video card;
2) I deleted the captivate_v40.dat;
3) Uninstall and reinstall Adobe Capticate 4.
Regarding captivate_v40.dat. Until yesterday i've been working on my PC, but from yesterday i am working on another one.
And to put all my settings on this one, i've copied the captivate_v40.dat from my old PC and used on this PC.
It is possible that captivate_v40.dat to save my other PC configuration and not to be compatible with this one? -
Adobe Captivate crashing / RAM Usage
I've noticed that Adobe Captivate seems to consistently crash on my system when my system has reached a certain amount of RAM usage. (For me it's around 2.2GB, and I have a total of 3GB.) While in Captivate, my RAM usage increases significantly when playing slides in the viewer, and moving the playhead back and forth. It barely increases at all when doing anything else in Captivate.
Why does this happen and how can I fix it?
Also, after a while of being in the same project, when I try to record new slides, Captivate crashes without reason, and what I have to do is go into an earlier version of the same project, and capture slides in that project, where it works fine.Hi,
I suspect it might be due to process Virtual Memory exhaustion. Can you do the following steps to verify it.
Download & install "Process Explorer" (PE) from microsoft's website. Now when captivate crashes and when the crash dialog box comes, start process explorer and see the "Virtual Size" for AdobeCaptivate.exe.
If the "Virtual size" column does not come by default in PE then make it visible by selecting "View -> Select Columns -> "Process Memory" tab -> "Virtual Memory" checkbox" .
Let me know what is the virtual size when Captivate crashes.
Regards
Rahul -
Adobe Captivate crashing on start page. Any help?
All of a sudden Adobe Captivate 8 crashes when it gets to the start page where you can choose the project you want to work with. any suggestions on possible fixes? Thanks so much for any help
Hi,
Since you do not have the option to re-install at the moment try these:
1)Re-create plugin cache (hold down the shift key while launching Premiere Pro)
2)Search the specific file on the hard driver(most probably it is going to be in the Premiere Pro folder), move it to a different location and then try to launch application.
3)Also try launching application in a new user account.
Good Luck,
Chesterr -
Adobe Air Crashes on Mac OS x LION(10.7)
When the mouse is over after the execution of the program ends abnormally.
Steps to Reproduce:
See below link..
http://labs.adobe.com/downloads/airlaunchpad.html
Adobe AIR Launchpad 3.0.0 or Adobe AIR Launchpad 2.6.0
1. Click Install Now
2. Launch (not use application folder, Only use Web Badge - Install Now button)
3. Mouse over to Launchpad application.
4. You can see crashed application.
Actual Result: AIR application crash.
Expected Result: normal operation.
** Link Crash log : http://dl.dropbox.com/u/3534838/crash_launchpad.txt
** Link issue video : http://dl.dropbox.com/u/3534838/ReproduceMovie.mov
if does not reproduce.... please check below..
1. Clean Install Mac was meant to check on the sure?
2. AIR applications using Web Badge Was the execution of?
3. If you have installed Flash Builder does not occur.
Once installed, after removing one Falsh Builder does not occur.
My test environment
2009 late iMac - i5 Quad core
** My system information : http://dl.dropbox.com/u/3534838/iMac_SPX.zip
* Java SDK, Flash Player is already installed. (Adobe Flash player 11 Beta2, Adobe AIR 2.3 / 3.0 Beta 2)
- Use Flex SDK 4.5
1. LION clean install.
2. Flash Builder 4 / 4.5 does not install.Hello.
I have already updated to 10.7.1
Still have the same symptoms.
Thanks. -
Adobe captivate crash when closing open project
Hi there each time i try to close an open captivate document
it crash ... if i open captivate without a project and close it no
issue but if i open any dosument and try to close the captivate it
crash i press close and then i get access violation ........
i check on adobe for update.... nothing ....
any idea ?
ThnaksHi there
You have replied to a pretty old thread. This really should be a thread of its own.
Have you reported this to Adobe as a bug?
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks -
Adobe reader crashing on mac yosemite
Hi There, When I try to print a document, the first pdf prints, then the second pdf has an error message, "the document could not be printed" then "there are no pages selected to print" then it crashed with a long error message. I am on a mac 10.10.2 Yosemite. Can anyone help please ? I have tried unistalling and reinstalling, i have now tried version 10.0.09 and its still happening
Can anyone assist ?What happens if you download the pdf first and open/print it through Reader and not in the browser?
-
Issues with Mac Version of Adobe Captivate 6
I am having issues with Adobe Captivate 6 for Mac. I am missing functionality. Specifically the advanced actions dialog box. I get "null" value in all the fields in the dialog box. Also when I open captivate the welcome screen is blank. I tried uninstalling and re-installing but I am still having the same issues. Am I missing something on the install? Has anyone else experienced these issues?
Hi,
Did it worked fine previously? Can share some more information like your Mac version?
Can you share the screenshot of the problem screens?
Also, Try to follow these steps, to verify in case your Preferences have not gone corrupted--
1) Close Captivate
2) Launch Finder
3) Go -- Go to Location
4) ~/Library -- Go to Preference>Adobe> Adobe Captivate 6, Rename the Folder to 'Adobe Captivate 6_Old '
5) Relaunch Captivate and verify if thing improve.
Thanks,
Anjaneai -
The last hour of a deadline has passed. I'm on CP5 and i have made an entire course that i want to enable the mouse on. I have tried just about every path possible to SHOW THE MOUSE. Everytime i click it - CP crashes.
I even tried to publish my course, open it and then recapture the course in captivate in demonstration mode.
Captivate crashes while recording.
I have rebooted a couple times - no help.
need help ASAP. Even that might be too late.Marc, I can appreciate that this is incredibly frustrating for you. We all know the pressure of deadlines.
I cannot guarantee this will fix your issue but Cp5 users have sometimes reported fixing weird issues like the one you have by deleting the Cp5 preferences folder and rebooting again.
You can find the preferences files for Captivate 5 here:
- on Xp: C:\Documents and Settings\<USER NAME>\Local Settings\Application Data\Adobe\Captivate 5
- on Vista/Win7:C:\Users\<USER NAME>\AppData\Local\Adobe\Captivate 5
- on MAC: /Users/<USER NAME>/Library/Preferences/
I know deleting this folder sounds a bit radical but Captivate just recreates it when you start it up again. Anything is worth a try at this point right? -
Adobe Captivate has encountered a problem and needs to close. We are sorry for the inconvenience.
I am trying to use Adobe Captivate 5 and I am receiving this message when trying to open the application,
"Adobe® Captivate® has encountered a problem and needs to close. We are sorry for the inconvenience."
Can you explain how this issue can be resolve!?Hi there,
On which operating system are you using Adobe Captivate?
Please recreate the preferences of Captivate, following is the location of Captivate Preferences:
Windows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe Captivate 5 folder
Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 5 folder
Mac: /Users/[user name]/Library/Preferences/Adobe Captivate 5 folder
rename Captivate 5 to Captivate 5_old
and then try to launch Captivate 5
Thanks. -
Adobe Captivate 6 - Closes saying Adobe captivate has stopped working
Hi Team,
I have a company procured Adobe Captivate 6. Till today morning it was working fine. Suddenly it threw and Error 16 - uninstall and reinstall product.
I checked the forum and found one link http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
I followed the same steps but now when I click on Captivate it says Adobe captivate has stopped working and it closes.
I need to use Captivate to do a lot of Rich Media deliverables which are getting delayed. Can anyone please help me resolve this issue?
Thanks
VarunHi,
Can you try recreating the Preferences of Captivate 6, then launch Captivate 6.
Close Adobe Captivate.
Locate the preference folder:
Windows Vista and Windows 7: C:\Users\[user name]\AppData (Hidden Folder) \Local\Adobe\Adobe Captivate 6 folder
Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 6 folder
Mac: /Users/[user name]/Library/Preferences/Adobe Captivate 6 folder
Rename the preference folder (rename Adobe Captivate 6 to anything).
Restart Adobe Captivate. A new configuration folder is automatically created.
If it is Windows 7, then try running Adobe Captivate 6 as administrator (Right Click on Adobe Captivate 6 icon, then run as admin).
Please check whether this fixes it?
Thanks. -
Adobe Captivate 7 Crashes Whenever I open any new or existing item.
I can launch Adobe Captivate 7 on my OS X 10.9.2 MacBook Pro (2013 with dedicated graphics card). However, whenever I try to open an existing item or even launch a new item, the software crashes on me. I've already uninstalled and reinstalled the program once. I've cleared the preferences cache and opened the "CleanPreferencesMac" file. But nothing else seems to work.
What solutions are there to fix this?Yes. I have the latest version. I figured out the issue. It fixes when I turn off the “Dictation” function on my Mac. I found the solution by chance. I was also having trouble with Photoshop erasing my text every time I would change a font and found the “Dictation” function was the cause. When I turned Dictation off, I opened Captivate and am not having the crash issue anymore!
For anybody else having the issue, just go into System Preferences, open Dictation & Speech and turn the dictation tool off. -
Adobe Captivate 7 Crashing...please help!
I'm working in the lastest version of Mac OS. Earlier this afternoon I was able to at least record videos, albiet they were rendering HORRIBLY compared to how they normally look. I would even say they were blurry. Then all of a sudden, I am no longer able to open projects or record new ones. Captivate just keeps crashing right after I click anything on the Start page. As with most people, I have some time-sensitive projects due, so any help would be greatly appreciated. Thanks!
Hi there,
Could you try recreating Captivate 7 Preferences and then launch Captivate:
Open Finder-- Go to Folder-- "~/Library/Preferences/Adobe Captivate 7", rename Adobe Captivate 7 folder and make sure you have closed the Captivate first, and then relaunch.
Create a blank new project and check whether same thing happens on the blank project as well.
P.S.: Recreating preferences will reset Captivate settings and customizations to default, that will not make any change in your Project.
Thanks.
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