Adobe Captivate could not open.......Ensure that the file isn't open, the file isn't damaged....etc.
Captivate 5
I
I have been working on this project (@175 slides). Suddenly, as I'm saving my changes, the program freezes & has to shut down & now it appears the file is corrupt. Am I basically screwed here? Is there any hope for this file? I read that Captivate 5 supposedly handles projects with 400+ slides, so mine shouldn't be an issue.
There are no other programs open, the file isn't already open. I'm guessing I'm screwed & get to spend 2 days redoing the work I just did. Thankfully I have a backup, but a backup that doesn't include about 16 hours worth of changes. This has always been a shaky product & I'd hoped that Captivate 5 had improved upon that, but I guess not.
Any help is appreciated
Hi there
See if the link below helps.
Click here to view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks
Similar Messages
-
Adobe Captivate could not open "the file" Ensure that:
Brand spanking new installation of the trail version of Captivate 5.5.
Try to open a file a client sent to me.
Receive message
Adobe Captivate could not open "the file" Ensure that:
-The files is not open already
- The file is not damanged.
-The hard disk has suffecient available space
-The system has suffeicent resources.
Researched the blog and tried 2 suggestions:
1. Clearing the cache. Did not work. I do not have a cache folder. I haven't created a Captivate 5.5 project. I'm just trying to open a file sent to me.
2. Tried deleted bak file. Didn't work. Captivate 5 keeps recreating the file.
Other facts:
Other people have been able to download the trial version and open the file.
I have Captivate 4 on my machine.
Any suggestions?
ThanksI'm experiencing about the same problem:
I made a software demo using Macromedia Captivate on computer 1 en sent it by e-mail to computer 2.
On computer 2 I installed a Captivate 5.5 trial and I want to open the file in 5.5.
The file is not locked as far as I know (I right-clicked the file > properties > unlock)
I do have sufficiënt available space and resources. The file contains 135 slides but is not too large as I tried to do the same thing with a 50-slide file > same error message.
I tried creating a new blank project > I copied the slides into the blank project, saved again on a local drive, sent it to computer 2 again, but same error message.
Please help, I'm getting desperate.
Marieke -
Whenever I try to open an Adobe file I get this message:
Adobe Reader could not open ..... because it is either not
a supported file type or because the file has been damaged
(for example, it was sent as an e-mail attachment and wasn't
correctly decoded). This is driving me nuts !! Is there an Adobe
product that I can purchase that will make my Adobe Reader
work??? Right now it is useless to me and I have an important
download taht was sent as an Adobe download file and after
I downloaded the file Adobe Reader refuses to open it.
Please Help!!!!I am having the same problems!!! How can a person get help from ADOBE? Or do I cancel and find a different program for converting.
-
Receiving the following message when attempting to open a project, "Captivate could not open the fol
Receiving the following message when attempting to open a project, "Captivate could not open the following project. Ensure that the project is not open already...That there is sufficient hard disk space..." All the critiria are met....still can not open file. Please assist with the recovery of this project.
Suggestions here:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/recover-corrupt-project -
Why can't I open a pdf file on my desktop? I have Adobe Reader and running OS 10.10.1 I keep getting the same message: "Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
I tried that.
I saved the file 8pdk_96_4.pdf to my desktop and tried to open it using Adobe Reader but I get the same message: Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). -
Adobe Reader could not open 'images rest 12-4.jpg' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
that is the message how do i correct this problemIt sounds like your file associations are messed up and Reader is trying to open your .jpg files. Is this correct?
If so, you just need to change the associations to choose what application opens them. Here's how: Change File Associations in Mac OS X -
Receiving error message using current Maverick version: "Adobe Reader could not open '***.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).". Is fix the same as on previous OS versions?
Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
Adobe Reader could not open 'April-15th-2014-Messenger.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
Most likely http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html
-
Can anyone assist me? I keep receiving this message when I download my ebook ''Adobe reader could not open .....acsm because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't decoded).'
Much appreciatedI think you should ask in the Digital Editions forum, Adobe Digital Editions
-
I coach youth soccer and use a PDF template to save my sessions in. Today I got this message when trying to open one of my sessions.
Adobe Reader could not open 'NSCAAInteractiveSessionPlan.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
How can I fix this? I have not done anything I don't normally do.What is your operating system? Reader version?
-
Adobe Reader could not open 'aw14lookbook.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
Most likely http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html
-
After saved to computer, Adobe Reader could not open 'filename.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
What is your operating system? Reader version?
Saved from where? What is the file size of the saved document? -
Tried to download Firefox 4 for Macintosh three time and could not prevent Adobe Reader from interfering.
The following document should help: Error: Adobe Reader could not open '*.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and was not correctly decoded.)
Please update this thread if your issue is resolved.
Thanks,
Shashi -
I use a Macbook Pro w/ OS X. I am unable to open a .pdf file downloaded from the internet, Adobe always shows "@Adobe Reader could not open 'cpd39346.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
Are you trying to open a pdf within a browser (clicking a link)? If so, which browser?
-
Adobe Reader could not open .img because it is either not a supported file type or the file damaged
Adobe Reader could not open .img because it is either not a supported file type or the file damaged
Yes, *.img is either a stone old image format (as in picture/ photo) or a shorthand for a disk image archive. If you're reasonably sure it's a pixel image, use a converter like IrfanView or XnView and turn it into something Acrobat/ Reader can actually use...
Mylenium
Maybe you are looking for
-
Error Message, possibly related to recent upgrade
Keep getting this error message =>This file was created using a previous version of Edge Animate. This file will be automatically upgraded and saved with the suffix 'upgraded'. - After clicking "ok" This error message appears => An error occurred whi
-
Error while creating customer master data
dear sir, i have created customer master and maintined all level general,compnay code and sales level data.and again deleted all areas thru t-code XD06.and thru se16n i have deleted the entires in kna1 knb1 knvv table again while creating one with
-
User Exit Or BADi for Ship-to-Party's Transportation Zone F4 Help in VA01
Dear Experts, I want to change the F4 help of Transportation Zone in Ship-to-Party Address in VA01. I have to show the possible entries from Z table which is compared by the city of that particular customer. Explanation: 1. Go to Transaction VA01. 2.
-
Moved iTunes Library to external drive- now can't move iPad purchase to Mac
I moved my iTunes Library to an external drive because I didn't have enough internal HD space to move a movie purchased on the iPad to my Mac. Now iTunes won't sync my iPad - and wants to reformat it - because it says it was formatted on another Mac.
-
Long Time Customer Very Unhappy With Latest Service
First off, I've purchased at least $15k-$20K worth of my electronics at Best Buy over the last 10 years...5 flat screens, a Bose sound system, washer and dryer, a Samsung refrigerator....all without problems...until my most recent purchase. I can hon