Adobe Captivate crashes after publishing to mp4
I have read several of the discussion threads and tried things but it hasn't helped yet. Sometimes the publishing works but MANY times Captivate crashes. Here is the event viewer information of my last crash. I read in one of the threads that this might help someone to figure it out.
Message 1 (error message)
Faulting application name: AdobeCaptivate.exe, version: 5.5.0.257, time stamp: 0x4db56069
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1e44
Faulting application start time: 0x01cdd893843faab3
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Captivate 5.5\AdobeCaptivate.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: d967f783-4486-11e2-8328-d0df9aa57a1a
Message 2 (information message:
Fault bucket 2811503758, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: AdobeCaptivate.exe
P2: 5.5.0.257
P3: 4db56069
P4: StackHash_5d2b
P5: 6.1.7601.17725
P6: 4ec49b8f
P7: c0000374
P8: 000ce6c3
P9:
P10:
Attached files:
C:\Users\Angela\AppData\Local\Temp\WER70CC.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Angela\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AdobeCaptivate. e_2de121f3449f9ee8f829157b6c0b4d78f48bc16_1a428813
Analysis symbol:
Rechecking for solution: 0
Report Id: d967f783-4486-11e2-8328-d0df9aa57a1a
Report Status: 0
I am experiencing the same problem; however i'm on a MAC OSX 10.9.4 running Captivate v6.0.2.325
Steps to reproduce the crash on my system:
1) open the .cptx
2) File, Publish
3) in the Publish window, click Media
3) Select Type: MP4 Video(*.mp4)
4) I select the folder to publish the mp4
5) Select Preset: Custom
6) Check boxed "Copy Preset values and customize"
7) Profile: Main
8) Level: 41
9) Bitrate Encoding: VBR, 1 Pass
10) Target Bitrate: 2
11) Max Bitrate: 4
12) Advanced Options: Force republish all the slides and Scalable HTML content - ARE NOT CHECKED
I un-installed Captivate and re-installed but still I am having this crash issue every time I try to publish in mp4 format.
Can you please provide any help or assistance here.
Cheers
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Thanks for your helpI am experiencing the same problem; however i'm on a MAC OSX 10.9.4 running Captivate v6.0.2.325
Steps to reproduce the crash on my system:
1) open the .cptx
2) File, Publish
3) in the Publish window, click Media
3) Select Type: MP4 Video(*.mp4)
4) I select the folder to publish the mp4
5) Select Preset: Custom
6) Check boxed "Copy Preset values and customize"
7) Profile: Main
8) Level: 41
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12) Advanced Options: Force republish all the slides and Scalable HTML content - ARE NOT CHECKED
I un-installed Captivate and re-installed but still I am having this crash issue every time I try to publish in mp4 format.
Can you please provide any help or assistance here.
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<MATCHING_FILE NAME="AdobeCaptivate.exe" SIZE="19708776" CHECKSUM="0x5D7402B1" BIN_FILE_VERSION="4.0.1.1658" BIN_PRODUCT_VERSION="4.0.1.1658" PRODUCT_VERSION="4.0.1.1658" FILE_DESCRIPTION="Adobe Captivate" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Adobe Captivate" FILE_VERSION="4.0.1.1658" ORIGINAL_FILENAME="AdobeCaptivate.exe" INTERNAL_NAME="Adobe Captivate" LEGAL_COPYRIGHT="Copyright © 2001-2006 Adobe, Inc and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12CD4DB" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.1.1658" UPTO_BIN_PRODUCT_VERSION="4.0.1.1658" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United States) [0x409]" />
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<MATCHING_FILE NAME="AdobePDFL.dll" SIZE="6033408" CHECKSUM="0x3C8757E2" BIN_FILE_VERSION="9.0.0.1570" BIN_PRODUCT_VERSION="9.0.0.1570" PRODUCT_VERSION="53.195043" FILE_DESCRIPTION="Adobe PDF Library" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="PDFL 2008/06/11-20:53:12" FILE_VERSION="9.0.0.1570" ORIGINAL_FILENAME="AdobePDFL.dll" INTERNAL_NAME="PDFL" LEGAL_COPYRIGHT="© 1987-2008 Adobe Systems Incorporated.
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<MATCHING_FILE NAME="adobe_eula.dll" SIZE="359424" CHECKSUM="0xCBA246C0" BIN_FILE_VERSION="3.0.1.10077" BIN_PRODUCT_VERSION="3.0.1.10077" PRODUCT_VERSION="3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)" FILE_DESCRIPTION="Adobe EPIC EULA DLL" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe EPIC EULA" FILE_VERSION="3.0.1.10077" ORIGINAL_FILENAME="adobe_eula.dll" INTERNAL_NAME="adobe_eula.dll" LEGAL_COPYRIGHT=" (c) 2003-2008 Adobe Systems, Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5D770" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.1.10077" UPTO_BIN_PRODUCT_VERSION="3.0.1.10077" LINK_DATE="07/30/2008 00:30:50" UPTO_LINK_DATE="07/30/2008 00:30:50" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AggGenerator.dll" SIZE="249856" CHECKSUM="0xC258F61C" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4C61F" LINKER_VERSION="0x0" LINK_DATE="12/22/2008 19:15:43" UPTO_LINK_DATE="12/22/2008 19:15:43" />
<MATCHING_FILE NAME="Aggregator.exe" SIZE="2915704" CHECKSUM="0x768FC68E" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2CF73D" LINKER_VERSION="0x0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
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<MATCHING_FILE NAME="AMTCaptivate.dll" SIZE="6656" CHECKSUM="0x47187FB2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x84FA" LINKER_VERSION="0x0" LINK_DATE="04/18/2008 08:44:20" UPTO_LINK_DATE="04/18/2008 08:44:20" />
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<MATCHING_FILE NAME="amtservices.dll" SIZE="622592" CHECKSUM="0x639444AE" BIN_FILE_VERSION="2.0.1.10077" BIN_PRODUCT_VERSION="2.0.1.10077" PRODUCT_VERSION="2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)" FILE_DESCRIPTION="AMT Services" COMPANY_NAME="Adobe Systems, Incorporated" PRODUCT_NAME="AMTServices" FILE_VERSION="2.0.1.10077" ORIGINAL_FILENAME="amtservices.dll" INTERNAL_NAME="amtservices" LEGAL_COPYRIGHT="Copyright 2006-2008 Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9E04A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.0.1.10077" UPTO_BIN_PRODUCT_VERSION="2.0.1.10077" LINK_DATE="07/30/2008 00:28:05" UPTO_LINK_DATE="07/30/2008 00:28:05" VER_LANGUAGE="English (United States) [0x409]" />
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<MATCHING_FILE NAME="LTCLR14nu.dll" SIZE="1708032" CHECKSUM="0x5E2C0755" BIN_FILE_VERSION="14.0.0.13" BIN_PRODUCT_VERSION="14.0.0.13" PRODUCT_VERSION="14.0.0.013" FILE_DESCRIPTION="LEADTOOLS(r) DLL for Win32" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS(r) DLL for Win32" FILE_VERSION="14.0.0.013" ORIGINAL_FILENAME="LTCLR14NU.DLL" INTERNAL_NAME="LTCLR14NU" LEGAL_COPYRIGHT="Copyright© 1991-2003 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.0.13" UPTO_BIN_PRODUCT_VERSION="14.0.0.13" LINK_DATE="08/19/2004 17:46:58" UPTO_LINK_DATE="08/19/2004 17:46:58" VER_LANGUAGE="English (United States) [0x409]" />
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<MATCHING_FILE NAME="Ltimgefx15u.dll" SIZE="210264" CHECKSUM="0xEB08AA38" BIN_FILE_VERSION="15.0.0.3" BIN_PRODUCT_VERSION="15.0.0.0" PRODUCT_VERSION="15.0.0.0" FILE_DESCRIPTION="Image processing (Effects) (Win32)" COMPANY_NAME="LEAD Technologies, Inc." PRODUCT_NAME="LEADTOOLS® for Win32" FILE_VERSION="15,0,0,3" ORIGINAL_FILENAME="LTIMGEFX15U.DLL" INTERNAL_NAME="LTIMGEFX15U" LEGAL_COPYRIGHT="© 1991-2007 LEAD Technologies, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3E060" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="15.0.0.3" UPTO_BIN_PRODUCT_VERSION="15.0.0.0" LINK_DATE="09/09/2007 19:15:01" UPTO_LINK_DATE="09/09/200I thing i solved it. For the moment it's working ok. I dont know what was the exact solution, because i've done 3 things in the same time:
1) I've unchecked Enable write combining for my video card;
2) I deleted the captivate_v40.dat;
3) Uninstall and reinstall Adobe Capticate 4.
Regarding captivate_v40.dat. Until yesterday i've been working on my PC, but from yesterday i am working on another one.
And to put all my settings on this one, i've copied the captivate_v40.dat from my old PC and used on this PC.
It is possible that captivate_v40.dat to save my other PC configuration and not to be compatible with this one? -
Adobe Captivate crashing / RAM Usage
I've noticed that Adobe Captivate seems to consistently crash on my system when my system has reached a certain amount of RAM usage. (For me it's around 2.2GB, and I have a total of 3GB.) While in Captivate, my RAM usage increases significantly when playing slides in the viewer, and moving the playhead back and forth. It barely increases at all when doing anything else in Captivate.
Why does this happen and how can I fix it?
Also, after a while of being in the same project, when I try to record new slides, Captivate crashes without reason, and what I have to do is go into an earlier version of the same project, and capture slides in that project, where it works fine.Hi,
I suspect it might be due to process Virtual Memory exhaustion. Can you do the following steps to verify it.
Download & install "Process Explorer" (PE) from microsoft's website. Now when captivate crashes and when the crash dialog box comes, start process explorer and see the "Virtual Size" for AdobeCaptivate.exe.
If the "Virtual size" column does not come by default in PE then make it visible by selecting "View -> Select Columns -> "Process Memory" tab -> "Virtual Memory" checkbox" .
Let me know what is the virtual size when Captivate crashes.
Regards
Rahul -
Captivate crashes after "Runtime error" message
Captivate v5.5
I am creating question slides and when I clicked to edit the text I got the following error message
The result was Captivate crashed and - of course - I lost my work.
Does anyone know of this issue and what the cause is and how to correct it ?
NoelFYI.....
Update on this issue
This morning I got some great help from Adobe Tech Support, Priyank Shrivastava.
After his kind help, checking my PC, tweaking some default folders etc I uninstalled and reinstalled Captivate v5.5
Then I created a brand new project, inserted 3 Multi Choice question with default buttons and when I tried to edit the text box I got the same error message as displayed on my initial posting.
Priyank had suggested that if the error happens again, maybe my User Account is corrupt and so I am now waiting for my IT people to create me a new profile to see if this fixes the problem. I dont think it will...dont know why, just dont believe it will.
Unless anyone reading this thread has any suggestions or has had a similar experience - I am at loss what to do.
I cannot work in Captivate now without saving each time I add a single word or after each and every action - so I dont lose my work when Captivate crashes - which it does now on a regular basis
I will inform you of any positive developments. -
Adobe Illustrator crashing after Mavericks Install
Why are my Adobe programs crashing daily after installing the new Mavericks Operating System??????
Process: Adobe Illustrator [23954]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
Parent Process: launchd [201]
Responsible: Adobe Illustrator [23954]
User ID: 501
Date/Time: 2014-03-12 20:50:35.640 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 3064C0B6-18BA-FD85-7E4E-D3D1F5DB8C24
Sleep/Wake UUID: 3DF7FECD-36D6-42C1-AF8B-58C62CFC468B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000060000020
VM Regions Near 0x60000020:
MALLOC_SMALL 000000005e000000-000000005e800000 [ 8192K] rw-/rwx SM=PRV
-->
__TEXT 000000008feff000-000000008ff32000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc_msgSend() selector name: setScrollViewRefForCarbonApps:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x939fb4a7 objc_msgSend + 23
1 com.apple.AppKit 0x97bdf20f CarbonGestureEndEventMonitorHandler + 329
2 com.apple.HIToolbox 0x9c1c4d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
3 com.apple.HIToolbox 0x9c01835f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
4 com.apple.HIToolbox 0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
5 com.apple.HIToolbox 0x9c02a821 SendEventToEventTarget + 88
6 com.adobe.illustrator 0x000aaca0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 580772
7 com.apple.HIToolbox 0x9c1c4d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
8 com.apple.HIToolbox 0x9c01835f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
9 com.apple.HIToolbox 0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
10 com.apple.HIToolbox 0x9c0174f0 SendEventToEventTargetWithOptions + 94
11 com.apple.HIToolbox 0x9c04b479 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
12 com.apple.HIToolbox 0x9c0187a5 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
13 com.apple.HIToolbox 0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
14 com.apple.HIToolbox 0x9c02a821 SendEventToEventTarget + 88
15 com.apple.HIToolbox 0x9c1c4473 ToolboxEventDispatcher + 82
16 com.apple.HIToolbox 0x9c1c4333 RunApplicationEventLoop + 240
17 com.adobe.illustrator 0x000aafa1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 581541
18 com.adobe.illustrator 0x00112f9c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007520
19 com.adobe.illustrator 0x000d412a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
20 com.adobe.illustrator 0x00003316 0x1000 + 8982
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9b11a992 kevent64 + 10
1 libdispatch.dylib 0x9affb8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9affb546 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x046ea274 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x046e3074 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x046ea2da C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
7 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
8 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98e15682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x98e158a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x98de1cf2 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98e15682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x98e158a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x98de1cf2 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98e15682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x98e158a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x98de1cf2 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 AdobeAGM 0x01abe59d AGMInitialize + 3243373
4 AdobeAGM 0x01abf1ed AGMInitialize + 3246525
5 AdobeAGM 0x01ac4de0 AGMInitialize + 3270064
6 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
7 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
8 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9b119b76 __semwait_signal + 10
1 libsystem_c.dylib 0x9896afb7 nanosleep$UNIX2003 + 219
2 com.adobe.illustrator.plugins.Scripting Support 0x0fd5194b PluginMain + 447467
3 com.adobe.illustrator.plugins.Scripting Support 0x0fd33b23 PluginMain + 325059
4 com.adobe.illustrator.plugins.Scripting Support 0x0fd51a58 PluginMain + 447736
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 15:
0 AdobeAGM 0x01ad24ee AGMInitialize + 3325118
1 AdobeAGM 0x01ad60c2 AGMInitialize + 3340434
2 AdobeAGM 0x01a71fe5 AGMInitialize + 2930613
3 AdobeAGM 0x01a72185 AGMInitialize + 2931029
4 AdobeAGM 0x01a70460 AGMInitialize + 2923568
5 AdobeAGM 0x01ad529b AGMInitialize + 3336811
6 AdobeAGM 0x01b0fb68 AGMInitialize + 3576632
7 AdobeAGM 0x01b16555 AGMInitialize + 3603749
8 AdobeAGM 0x01a4f7ca AGMInitialize + 2789274
9 AdobeAGM 0x01a4cfba AGMInitialize + 2779018
10 AdobeAGM 0x01b10d48 AGMInitialize + 3581208
11 AdobeAGM 0x0179cdbc 0x1782000 + 110012
12 com.adobe.illustrator 0x006435fd AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3093997
13 com.adobe.illustrator 0x00642d54 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3091780
14 com.adobe.illustrator 0x00137057 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1155163
15 com.adobe.illustrator 0x00137737 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1156923
16 com.adobe.illustrator 0x001377ff AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1157123
17 com.adobe.illustrator 0x00137944 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1157448
18 com.adobe.illustrator 0x00137bcb AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1158095
19 com.adobe.illustrator 0x0013825d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1159777
20 com.adobe.illustrator 0x0067905f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313743
21 com.adobe.illustrator 0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
22 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
23 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
24 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
25 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5c25 pthread_cond_timedwait$UNIX2003 + 71
3 com.adobe.illustrator 0x001397de AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1165282
4 com.adobe.illustrator 0x00136bb8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1153980
5 com.adobe.illustrator 0x0067905f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313743
6 com.adobe.illustrator 0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
7 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9b119a26 __recvfrom + 10
1 libsystem_c.dylib 0x9896b0c9 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x204032d7 Invoke + 54887
3 ServiceManager-Launcher.dylib 0x20402376 Invoke + 50950
4 ServiceManager-Launcher.dylib 0x20401227 Invoke + 46519
5 ServiceManager-Launcher.dylib 0x20401279 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x20401303 Invoke + 46739
7 ServiceManager-Launcher.dylib 0x203fb706 Invoke + 23190
8 ServiceManager-Launcher.dylib 0x203fb8ef Invoke + 23679
9 ServiceManager-Launcher.dylib 0x203fc4cf Invoke + 26719
10 ServiceManager-Launcher.dylib 0x203fc5cd Invoke + 26973
11 ServiceManager-Launcher.dylib 0x203ff9b8 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x203ffc61 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x2040028f Invoke + 42527
14 ServiceManager-Launcher.dylib 0x2040048c Invoke + 43036
15 ServiceManager-Launcher.dylib 0x203f211a Login + 1654
16 ServiceManager-Launcher.dylib 0x203f36f7 Login + 7251
17 ServiceManager-Launcher.dylib 0x204009fb Invoke + 44427
18 ServiceManager-Launcher.dylib 0x20402f49 Invoke + 53977
19 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
20 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
21 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x15f8b3f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x15fa5e4e APXGetHostAPI + 2708990
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x15f8b3f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x161022b8 APXGetHostAPI + 4135528
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 20:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9b114f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b11416c mach_msg + 68
2 com.apple.CoreFoundation 0x90aa2d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x90aa2301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x90aa1b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x90aa197b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x9ad39095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x9ad38f0e -[NSThread main] + 45
8 com.apple.Foundation 0x9ad38e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 21:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9b119ace __select + 10
1 com.apple.CoreFoundation 0x90af2b86 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
3 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
4 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x9b114fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x0fa1ab14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x0fa1b402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x0fa1b63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9b114fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x0fa1ab14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x0fa1b402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x0fa1b63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 24:: Dispatch queue: NetworkNearbyQueue
0 libsystem_kernel.dylib 0x9b114f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b11416c mach_msg + 68
2 com.apple.CoreFoundation 0x90aa2d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x90aa2301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x90aa1b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x90b64221 CFRunLoopRun + 129
6 com.apple.desktopservices 0x92d936c0 NetworkResolveContext::Resolve(__CFString const*, short&) + 236
7 com.apple.desktopservices 0x92d88b88 TFSInfo::FollowVirtualAlias(unsigned long, TCountedPtr<TFSInfo>&) const + 1044
8 com.apple.desktopservices 0x92d0dba2 TNode::FollowAlias(unsigned long) const + 178
9 com.apple.desktopservices 0x92d0c42e TNode::FollowAlias(TNodePtr&, OpaqueNodeRequest* const&, unsigned long) const + 1744
10 com.apple.desktopservices 0x92d27302 TNode::HandleResolveAlias(TCountedPtr<TNodeTask> const&, TNodePtr const&) + 92
11 com.apple.desktopservices 0x92ccea65 TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 389
12 com.apple.desktopservices 0x92cce81c ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke_2 + 87
13 com.apple.desktopservices 0x92cce77a ExceptionSafeBlock(void () block_pointer) + 137
14 com.apple.desktopservices 0x92cce6eb ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke + 86
15 libdispatch.dylib 0x9affc77f _dispatch_call_block_and_release + 15
16 libdispatch.dylib 0x9aff9396 _dispatch_client_callout + 50
17 libdispatch.dylib 0x9affbb07 _dispatch_queue_drain + 410
18 libdispatch.dylib 0x9affcfe3 _dispatch_queue_invoke + 126
19 libdispatch.dylib 0x9affb39e _dispatch_root_queue_drain + 72
20 libdispatch.dylib 0x9affc722 _dispatch_worker_thread2 + 39
21 libsystem_pthread.dylib 0x95ff2dab _pthread_wqthread + 336
22 libsystem_pthread.dylib 0x95ff6cce start_wqthread + 30
Thread 25:
0 libsystem_kernel.dylib 0x9b11a046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x95ff2dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x95ff6cce start_wqthread + 30
Thread 26:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x98e1588d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x98e1544a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x98e155fd TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x98df5c00 TimerThread + 89
7 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
8 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
9 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1c2ef830 ebx: 0x1c2ef830 ecx: 0x97db07b9 edx: 0x60000000
edi: 0x1c2f37c0 esi: 0x97bdf0d4 ebp: 0xbfffedd8 esp: 0xbfffeda8
ss: 0x00000023 efl: 0x00010206 eip: 0x939fb4a7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x60000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
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0x106e3000 - 0x106f4ffb +com.adobe.illustrator.plugins.Segment ToolsHi,
I'm having exactly the same problem as you, I don't suppose you have found a fix for this have you?
Only consistent clue i'm picking up from the error logs in console is "CarbonGestureEndEventMonitorHandler", no idea what this relates too though.
Thanks,
Arron -
Adobe CS3 crashes after print job
I've tried the fix from Adobe listed here:
http://helpx.adobe.com/x-productkb/multi/crash-printing-illustrator-indesign-cs3 .html
Restarted InDesign and still crashes after the print job goes to the queue.
Any other ideas?
GregWhat I can say is, all my CS3 Apps work fine with 10.6.2 Snow Leopard,,,,
My problems started after updating to 10.6.3. And it's about the Serial Number in my case. LogicBoard Serial # is SystemSerialNumb.
I'm going to wait a while. At least until 10.6.4.... Surely Lazy @S* Adobe won't fix anything. And my luck is quite slim for Apple to properly input a serial # into the logic free of charge because I opened my iMac and replaced the Hard Drive myself. The Job won't be Cheap. I finished replacing the Hard Drive just weeks before Apple shot out 10.6.3 which really blew. Had I of known, I would'nt of spent my time and money on it.
IF I can't resort to a fix after that. I will take my 500GB Drive Out, put back the Original 160GB Drive
and sell my iMac.
I just wouldn't like keeping my Macs OS outdated. I can't even get security updates because I'm staying behind. I'll probably go for a new iMac or Simpler Mac Mini where I can use any display size I want.
My iMac is a Late 2006 2Ghz 17" 3GB Ram & (500GB HDD Installed myself) -
Adobe Flash crashes after 9/7/14 update.
I updated Adobe Flash a few days ago (9/7 if I'm correct) and since that time Adobe Flash frequently stops operating and crashes constantly in Firefox (about 15 times according to my crash report function) -- showing a dialogue screen that says it has stopped operating and querying if I want to continue using the plug in or stop it.
(I specifically have Flash set on manual download to figure these kinds of things out because the last time something like this happened after an Adobe update the audio shut off on Youtube -- and it was an Adobe problem.)
The Firefox forum has a long thread on this current problem.. trying to figure out if it's Firefox -- .but I suspect it may be Adobe (as it was in the Youtube case.) May I recommend that Adobe install a "feedback" site for crashes after updates so that you can find these faster -- if indeed they are Adobe issues? The Youtube problem took almost two weeks to fix and I think it was because you didn't know.
Thanks.. If you have another answer that would be great -- in the mean time I'll keep using Chrome until I get an answer...
p.s. I have already disabled protect mode and hardware acceleration in Firefox to see if that helps. It doesn't.Thank you Jeromie -- I will update...
Here are four most recent crash reports -- with oldest first -- There are about 15 of them and it takes about a minute to get each of them -- I don't have time to retrieve and copy all of them right now...if you want more let me know and I'll do them this evening. p.s. why does the report say 'bp' automatically after I've retrieved it? Just curious...
[@ F1398665248_____________________________] - Firefox 31.0 Crash Report - Report ID: 5e13fa7c-acf6-4369-b0c0-7c66621409…
[@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508_________…
[@ hang | ZwAlpcConnectPort] - Firefox 31.0 Crash Report - Report ID: 5471272b-968d-476d-837c-aa1e02140910
[@ hang | ZwAlpcConnectPort] - Firefox 31.0 Crash Report - Report ID: 8e7f22bc-6ae2-4001-bc42-39afd2140910 -
Adobe Captivate crashing on start page. Any help?
All of a sudden Adobe Captivate 8 crashes when it gets to the start page where you can choose the project you want to work with. any suggestions on possible fixes? Thanks so much for any help
Hi,
Since you do not have the option to re-install at the moment try these:
1)Re-create plugin cache (hold down the shift key while launching Premiere Pro)
2)Search the specific file on the hard driver(most probably it is going to be in the Premiere Pro folder), move it to a different location and then try to launch application.
3)Also try launching application in a new user account.
Good Luck,
Chesterr -
All adobe app crash after launch!
Hi I just installed all the apps and photoshop, dreamweaver, fireworks crashes after launch. I tried this several times http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html and still got the same problem.
I have been reading about this bug in this forum but I can't try to find any solution to my problem.
How do I solve this?
RegardsBeeldbroeder and simO please check your installation log files to confirm there are no errors during the installation process. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. If you can please post any specific errors which you discover it would be appreciated.
-
Cannot advance through Captivate quiz after publishing to Adobe Connect.
We use Adobe Connect to present live on-line webinars to our students. We have been using Captivate to survey the students at the beginning and end of each class. I created quizzes in Captivate and published them to our Connect server. Most of the time the quizzes work fine. But some students are not able to click the submit button and advance through the quiz. Any ideas why some participants wouldn't be able to complete Captivate quizzes?
I will try that with our classes today. The weird thing is that we have 3 meeting rooms that we use these Captivate surveys in, and the same student can complete the survey in one meeting room but not another.
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Captivate 6 crashes when publishing Media - MP4
It alwas crashes the firs time I try and I have to restart the progrm.
On the second or thied try it sometimes works.I am also experiencing the problem and have tried four times today to publish a file as an mp4. Is there a way to prevent this?
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