Adobe Captivate freezes when I try to save, delete a screen, import a slide, etc...

Hi all,
Big problem here. I am using Cap 5.5...things were working relatively fine. Tried to import one PPT slide into a small 15 screen project and it froze. I can only get out through the Task Mgr (CTRL + ALT + DEL and delete task). I tried clearing the cache under preferences but the YES button freezes - the window just stays open!
Same thing happens when I do most anything now, delete a screen, publish...seems like anytime a pop-up window appears with info or instruction Captivate freezes and none of the buttons to exit/cancel work. I can't save or do any work.
What can be the problem? I am using Windows 7.
Thanks so much! S

Another possibility. Were you by any chance using a multiple monitor setup before and now you're using a single monitor or a different multi-monitor setup?
If so, your 'unresponsive' Captivate might actually be due to this. You cannot see another modal dialog that has opened because it's opening off screen (where Captivate thinks the monitor is located).
To test if this is the issue, next time it goes unresponsive, hit the Escape key to see if you get back control.

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Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
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http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
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Time Machine restore: http://support.apple.com/kb/ht1427
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With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
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Links for 10.6.8 Update Combo v1.1:
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http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
=======================
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Apple Consultants Network
Apple Certified (ACHDS)
E-mail: [email protected]
Phone: 1-408-454-6649
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Hi there
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Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
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theEvaSite,
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Archelass,
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