Adobe Captivate - HTML5 files to big!

Hello, I am doing elearning courses with Adobe Captivate 6. Don't get me wrong, I love Adobe Products. But there is a love and hate retationship with Adobe Captivate.
I am using the new HTML5 option when I publish a class, but the HTML folder is too big for mobile devices.
I did noticed that it exports all of my images as .PNGs, while I was saving my original images as low res .jpgs.
Is there a way I can export my HTML5 documents as .jpgs instead of .pngs? (Of course all of the static images as jpgs and animations, text with no backgrouns as pngs)
Any help with be appreciated.

I've just noticed that text is published as PNG images: http://forums.adobe.com/message/5787755#5787755 with text from one slide in my project equating to 40kb in size. Across a large project that's going to stack up pretty heavily.

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Adobe Captivate 4 files in Adobe Captivate 3?

Hi this might seem like a simple question,
Is it possible to open Adobe Captivate 4 files in Adobe Captivate 3?
Thanks guys!

Hi Manish
I tend to disagree with this. Think of Microsoft Office products. For example, Microsoft Word. Many folks have been accustomed to having the ability to use a newer version of Word to Save As an older version format which could then be easily edited on a different PC in the older version.
I can see a real use case for this capability with Captivate. Perhaps you have a large organization that has a multitude of Captivate copies. Most are on 3 and they cannot upgrade all PCs at the moment. So they add perhaps three licenses and all they are able to purchase are version 4. Suddenly you have a mismatch!
Something for you developers to consider.
Cheers... Rick
Click here for Adobe Certified Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Can't Open Adobe Captivate 4 File in Captivate 5.5

Hi,
Anything special I should try or be aware of?
Whenever I try to open my 2008 Captivate 4 files in Captivate 5.5, I get the familiar can't-do-that-for-some-reason error message. (The one that suggests the file is already opened, or it was unzipped badly, not enough memory, and so forth.) Since Captivate 5.5 removes the import feature, I can't try that.
So far, I've tried running it with nothing else open on my computer (I have 10 GB of RAM), made sure to empty the cache first, and so forth.
In desperation, I'm also redownloading 4 now and giving that a try, but any other suggestions would be great.

Notes for future searchers... here is how I solved this problem.
Short Answer: Open the file in 4, resave it, and it opened in 5.5.
Long Answer:
I downloaded Adobe Captivate 4. Fortunately, I had my license active and registered here on the Adobe site. Installation of Adobe Captivate 4 on Windows 7 was a bit weird... it asked me to reinstall Flash which I already had installed, it insisted that Adobe Captivate was currently open, and so forth. I let it reinstall Flash and I rebooted, and 4 was good to go. I made sure to install Captivate 4 in a custom location, not wanting to overwrite any resources or other things in the Adobe folder for 5.5. Then I opened the old file. It actually performed some kind of update thing when I did this, which leads me to believe that I was formerly working with a less-than-latest version of 4 or maybe even 3! Once it completed, I saved it as a new Adobe Captivate 4 file. Then I was able to open THAT file with Adobe Captivate 5.5, and save a new file again.
For some reason, fonts didn't carry over. So I reset them in all my captions, and then recompiled successfully.

Are Adobe Captivate swf files not compatible with IE8 or IE9 when inserted into RoboHelp projects?

Hi,
I've published Adobe Captivate swf files and then inserted them into my RoboHelp project. I then synced my RoboHelp project with our website and the videos within online help are not functioning in IE8 or IE9. They are only working in IE11.
Thanks,
Jaimie

Hi there
When a SWF plays in IE, it uses the Flash Player ActiveX control. I'm not 100% sure that different versions of IE would share the install. So if you have one version of IE on your machine, perhaps it either doesn't even have the control added in or it's the wrong version.
One thing I would check in the browsers where the content seems to be missing is to right-click the blank area and see if you coax a Flash pop similar to below:
Then note the version number.
You may find that all that you (or others) need to do is ensure you have at least a specific version of the player/add-in installed.
Cheers... Rick

I am receiving an error message that my Adobe Captivate zip file is not a valid SCORM, AICC or IMS Content Package. What am I doing wrong?

I am receiving an error message that my Adobe Captivate zip file is not a valid SCORM, AICC or IMS Content Package. This zip file has been published identically to my previous zip files. What am I doing wrong?

First, go back into the CPTX source file and check that LMS reporting is indeed turned on and that it is set to SCORM etc.
If that is OK. Republish and use the Zip option in the Captivate Publish dialog settings to zip the file. Don't zip it yourself.
If your LMS still rejects this zip file, upload to SCORM Cloud and see if it rejects it too.

Adding an Adobe Captivate 4 file with external links to Moodle

Hi - Does anyone know how to upload an adobe captivate 4 file so external links within the published adobe cp file open when playing in moodle? I have attached a wmv video that does not open. Also I have attached a swf Raptivity file that does not open.
Thanks, Sandra

The wvx file is only really a small text file containing something like this code:
<ASX VERSION="3.0">
<ENTRY>
<REF HREF="myvideo.wmv" />
</ENTRY>
</ASX>
It seems to just make Windows Media Player happier when loading wmv file for some reason. I had to resort to using this file at one client site running an IIS web server. You point your link in Captivate at the wvx file, which then loads the video. The wvx file can have quite a lot of other code inside it to do fancy stuff. But that's not essential.
If your question is now answered, please mark it at the top.

After publishing an adobe captivate 8 file that has a video I got this message when the video slide starts, I'd appreciate if you have any useful suggestions. Error #2044: Unhandled skinError:. text=[IOErrorEvent type="ioError" bubbles=false cancelable=

After publishing an adobe captivate 8 file that has a video I got this message when the video slide starts. I'm using Adobe media encoder and it outputs the file as f4v formate and when inserted into the adobe captivate 8 project, I found that I'm still getting the same error message after publishing the project. I'd appreciate if you have any useful suggestions.
Error #2044: Unhandled skinError:. text=[IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2036: Load Never Completed. URL: file://C:\Users\User\AppData\Local\Temp\Rar$DIa0.291\haloSkin1_as3_progressive.swf"]
Thanks in advance
Warm Reagrds

After publishing an adobe captivate 8 file that has a video I got this message when the video slide starts. I'm using Adobe media encoder and it outputs the file as f4v formate and when inserted into the adobe captivate 8 project, I found that I'm still getting the same error message after publishing the project. I'd appreciate if you have any useful suggestions.
Error #2044: Unhandled skinError:. text=[IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2036: Load Never Completed. URL: file://C:\Users\User\AppData\Local\Temp\Rar$DIa0.291\haloSkin1_as3_progressive.swf"]
Thanks in advance
Warm Reagrds

Can't Access Adobe Captivate Help files

Hi,
I've installed Adobe Captivate 5 and upgraded it to 5.01.624. Addionally, I noticed that I can't access my Help files.I've also noticed that I can't access help from Photoshop CS5 as well. However, I've installed the latest Adobe AIR 2.6. I've checked the Common File folder and I have an Adobe Air folder with a folder labelled Versions and a file labelled sentinel. I'm on Windows 7. Any help would be appreciated.

Hello,
Download the Help file for Captivate 5 from here :
http://help.adobe.com/en_US/captivate/cp/using/captivate_5_help.pdf
Thanks
Vikarm

Adobe Captivate / External Files of integrated SWF

I have an Captivate File that contains an SWF, that loads an external XML File. The SWF works perfect / AS3 and the files are in the correct folder.
However, Captivate does not link to the relative path, that is given by the swf, but to a very strange temporary path in my documents.../local.../temp...:
Error #2044: ioError unverarbeitet. text=Error #2032: Stream-Fehler. URL: file:///C|/DOKUME%7E1/cpe/LOKALE%7E1/Temp/cp4Temp/%7ECa292/config.xml
at test_xml()
This is somewhat spectacular, since I didn't thought that captivate could top the main bug of not providing right-click opportunities on local machines without setting a trusted path (this file goes to customers...).
Whatever: I would be very thankful if someone would provide me with a solution for this bug, since I'm running towards a deadline and captivate confuses me with ridicoulous errors on problems that I would have never imagined of.

Hi again
All of it boils down to security. Thanks hackers! NOT!!!
Basically, if you will be deploying on CD-ROM, you need to trick Flash into thinking it is running from a server. This is easily overcome by using a freeware application called Server2Go.
Additionally, you need to ensure that the latest patch has been applied to Captivate, as it resolves some linking issues.
The process below should work to install Server2Go on CD-ROM
Download the Server2Go software from http://www.server2go-web.de/download/download.html
Choose the Micro package
This should result in receiving a zip file named distribute_apache1.3_micro.zip
Unzip the contents of the zip file to the root of your hard drive ( C:\ )
This should create a folder named distribute_apache1.3_micro
Open this folder and delete the following files and folders inside:
Files:
splash.bmp
logo.ico
readme.txt
Folders:
dlls
dbdir
cgi-bin
Open the htdocs folder and delete all files and folders inside.
Copy all of your Captivate output files to the htdocs folder
Rename the HTML page Captivate created to index.htm
Copy the contents of the distribute_apache1.3_micro folder to the CD-ROM and test!
Hopefully this helps! Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Opening Adobe Captivate 3 files in Captivate 2

Hi All,
Question which I'm really hoping you can help me out with.
We have a fully registered user working with Captivate 1 full
time. She recently liaised with an employee and told him to record
some training which she would then work with. He has gone and
downloaded the Captivate 3 trial and recorded absolutely tons of
stuff which took hours and hours.
She has tried to open this with Captivate 1 to no avail
(predictably) but we have the licence for Captivate 2 which she is
upgrading to tomorrow so I was hoping it may be possible to open
the Captivate 3 files in Captivate 2 ableit with any specific
Captivate 3 features disabled? She hasnt got 2 installed yet so I'm
pre-emptively asking as it's fairly critical to our timeline.
If this is not immediatley workable does anyone have a
workaround which can enable opening the files?
Many, many thanks for any help you can provide.

David's link to the Feature Request form is a great idea.
I'll jump in here just long enough to ruin your day, "Ruler2B" ...
you are cooked, period!
The only way you are going to be able to use those Captivate
3 generated files at all is to buy Captivate 3. They will not work
in (convert to) either Captivate 1 or 2, and after 30 days, the
"trial period" for Captivate 3 will expire and even the previously
published output will no longer work, either. But if you buy a
license of version 3, you can re-open the projects, then go to the
Preferences dialog to change the expiration date, and re-publish
them ... all will then be okay again.
Bottom line: Buy Captivate 3 license, or throw away all that
work ... there are no other options.
And please keep in mind that I am not "Adobe", just a user
like yourself, so it gives me no pleasure at all to point this out.
Please don't shoot the messenger ...
David -
I completely agree that there should be at least
some compatibility (like a "Save As ..." option) for
later-to-earlier version, such as with MS "Word"; "Word 97" can
open "Word 2003" documents, though some features may not be
available, and that's the way it should be. I imagine the reason
there is no option like that has to do entirely with the Marketing
and Sales departments - and that's just sad ...

How to truly "Expire" an Adobe Captivate 4 File?

Dear Captivate Gurus,
I am aware that setting an Expiry Date to a Captivate 4 file, has no effect if the user of the final SWF file decides to backdate his computer clock.
Is there a "fail-safe" method to ensure that I can circulate a SWF file for a trial period, after which it expires?
Then the user will have to purchase it from me.
These files will be available for download on pay-per-click basis and are not hosted for online viewing.
The software industry "thrives" on this methodology.
I am surprised, a Captivate 4 SWF file cannot even effectively implement it!
Appreciate any pointers!!!

Andrew, I've been looking for such a solution. My client wants the content to expire 90 days from the first viewing. I have an installer that will delete itself, etc but need something that expires the content 90 days out, rather than having to recompile a new .exe every few days because of the 'static date' field within Captivate.
Can I make use of the variables within Captivate to accomplish this?
Any help is truly appreciated!
Thanks,
Dan

Adobe Captivate File: Won't Open, Fatal Error

I'm on a Dell PC Laptop. I've saved an Adobe Captivate 7 file, then exported it to Flash format. I can't open the FLA or SWF files that I exported. When I try to open the original Adobe Captivate file (using Adobe Captivate 7) it gets up to 60% and stops and says a "Fatal Error" has occurred and the program needs to close. I can't even open the Adobe Captivate software program to start a new project. My coworker tried opening the saved Adobe Captivate file on his computer but it said it was "open by another user or the file was corrupt" so couldn't open it there either. Please help!

Click on Organize -> Folder Options
Go to "View" Tab and check "Show hidden files and folder"
Once you click on "OK", you will see AppData
Thanks,
Vikram Gaur

Adobe Captivate 6 won't open

Hi all
I use Adobe Captivate 6 in a corporate environment, and I'm currently experiencing issues running Adobe Captivate 6 after installing it.
For some reason when the laptop is taken off the network Adobe Captivate 6 would refuse to open at all.
Error: "Theme file copying failed. Try manually copying Adobe Captivate theme files from "C:\Program Files\Adobe\Adobe Captivate 6 x64\Gallery\Layouts\6_0\en_US" to " \My Adobe Captivate Projects\Layouts\6_0\en_US"
I have searched all the "My Adobe Captivate Projects" folders on the drive and copied the contents from C:\Program Files\Adobe\Adobe Captivate 6 x64\Gallery\Layouts\6_0\en_US to all the folders matxhing "My Adobe Captivate Projects" but no avail.
Adobe Captivate 6 will then immediately quit and exit; unable to open Captivate..
Any ideas? Thanks!

There is one major problem / defect with Captivate 6 on corporate networks. Even though it is possible to change the default locations for "Published projects" and "Cache files" it is not possible to change the default location of the Themes folder.
The Themes folder is always stored under My Documents in ”My Adobe Captivate Projects” in a sub-folder called “Layouts”. The "My Adobe Captivate Projects" folder is created under My Documents no matter if you changed the default locations or not. Changing the default location for "My Adobe Captivate Projects" will indeed do just that, and any saved projects will end up in this folder no matter where you place it. Trouble is that Captivate insists on creating that same folder again under "My Documents" to store the theme files.
If you don't have access to "My Documents" when you are offline or disconnected from your network you will not be able to start Adobe Captivate 6 no matter what you do. It will fail and shut down continously and there is nothing you can do about it.
I know this because at my work our My Documents are stored in a Roaming Profile on a server. I do have access to My Documents even if I am disconnected from the network, but we have a storage restriction on the My Documents folder of 100 MB. If you exceed this then the directory will become read only (which also makes Captivate go fubar and not start). Now this is a rather big problem since the Captivate themes folder take up 162 MB, so already upon installation of Captivate my storage restriction for My Documents is exceeded.
So in my infinite wisdom I decided to just delete the theme files as I didn't plan on using them anyways, but it turns out that is not possible.. Well of course you can delete them, but every single time you open up Captivate 6 it recreates the themes in your My Documents folder and once again screws everything up. I contacted Adobe about this and was notified that there is no way around this. The themes must be placed in My Documents and if you delete the folder then Captivate will recreate it again. I later found out that you actually only need to keep "blank.cptm" and "white.cptm" but can delete all other files (provided that one of these two is set as your default theme). That means that the Themes folder will "only" take up 20 MB of space in My Documents instead of the 162 MB. This is of course better and allows me to actually use Captivate, but it's still 20 MB wasted space of my precious alotted 100 MB.
So.. If you don't have a My Documents folder when you are working offline from the network you will never get Captivate 6 to work.
In my humble opinion this is a major design defect in Captivate 6. I sincerely can't understand how such an oversight can be made when you would expect that a large percentage of the Captivate users are actually working on corporate networks. I don't really see the reasoning for hardcoding the path to the Themes folder so it is placed in My Documents regardless of what you set the default locations to. Apparently Captivate has no problem actually grabbing the files from the installation directory and recreating the folder every time you delete it, so it would have made more sense to just make Captivate read the theme files from the installation directory to begin with.
I wrote this article - http://www.cpguru.com/setting-up-adobe-captivate-6-in-a-corporate-environment/ - back in August about the problems I had getting Captivate 6 to work on a Corporate Network. However, it won't do you any good if you do not have a My Documents folder when you are disconnected from the network unfortunately.
Sincerely,
Michael

Adobe Captivate 8 projects published to HTML 5 shows major loading problems and stops

Adobe Captivate 8 projects published to HTML 5 cause major loading problems in most browsers(IE 11, Chrome v. 35.0, Firefox v. 31). Loading… (screen)
The view stops after a while and only the Loading… (icon) can be seen on the page.
Is this a known problem with Captivate projects published to html5 and is there a way to fix it? What is wrong?
Test the html5 version of this project at: http://kurs.dokker.no/captivate/
and see for yourself what happends.

I changed the Preferences/Project/Start and End Preloader % to 25 and published the projects again. The course: http://kurs.dokker.no/captivate/elev/
stopped like before on one of the first slides, loading… screen like before in IE11.
In Chrome v. 37.0 the course worked badly, would not run, sound missing and buttons not working.
In Firefox 31.0 the course worked to a degree even if the program was advising to use another browser for this content.
In Opera 23.0 sound was missing and else working as bad as IE.
All this testes is done on a PC using Windows 8 connected på internet via ethernet, download speed: 66.57.
I would like to use the HTML5-format since it has a cleaner view than swf-files that appear to be jagged, but there is a lot missing before Adobe Captivates html5 publish is where it needs to be. Her are the complete html5 course and here are the swf based course for comparison.

Adobe Captivate 8 + Presenter 10

Could these programs be included in the CC package?
I think it would be really good if these programs were available to members of CC. It does seem strange that CC members have to pay for these 2 programs.

I changed the Preferences/Project/Start and End Preloader % to 25 and published the projects again. The course: http://kurs.dokker.no/captivate/elev/
stopped like before on one of the first slides, loading… screen like before in IE11.
In Chrome v. 37.0 the course worked badly, would not run, sound missing and buttons not working.
In Firefox 31.0 the course worked to a degree even if the program was advising to use another browser for this content.
In Opera 23.0 sound was missing and else working as bad as IE.
All this testes is done on a PC using Windows 8 connected på internet via ethernet, download speed: 66.57.
I would like to use the HTML5-format since it has a cleaner view than swf-files that appear to be jagged, but there is a lot missing before Adobe Captivates html5 publish is where it needs to be. Her are the complete html5 course and here are the swf based course for comparison.

Adobe Captivate - HTML5 files to big!

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