Adobe Captivate is starting up without features (Sometimes)

About every other time Adobe Captivate starts up without the Filmstrip, Timeline, etc windows. It shows A black background instead. Also when the back background shows up I cannot use the "X" at the top left to close it. Everything else works though when the black background shows up. Please give any tips you can, thanks!

You might also be running into issues where your Project Cache is getting too full.
See troubleshooting tip #7 here:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/basic-troubleshooting-tech niques

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Adobe Captivate 7 without admin rights

Adobe recommends that, in order to use Adobe Captivate 7, the user must run as administrator. They suggest right-clicking the application and selecting "Run as administrator". If Captivate is run without the administrator permissions, the program behaves erratically and many functions will not work. Our users do not have administrator rights, is there a workaround that we can do?

Have you saved the form as a reader extended pdf?
Go to File - save as - reader extended pdf - enable additional features and then click save now

Adobe Captivate - Resume Data Bookmarking feature

Hi,
I am using Adobe Captivate 5.5. The OS is Windows 7.
I have created a module recording the details of the screen actions to be done. I have used TOC feature. If a user exits the simulation midway and comes back it shows the "Continue from where you stopped last time?" message in a confirmation dialog box. Currently the title of this dialog box is "Adobe Captivate". I would like to know is it possible to change this title? If yes how? Kindly help.
with thanks and regards,
Krishna

Hi,
Thanks.
By the way I would like to know in the Aggregator project, is it possible to access the TOC settings. When the aggregator project output is run, the status flag in TOC for all chapters are shown selected. Where as in the self-paced learning the status "tick" mark appears only after each chapter is completed. Is there any way to tinker the settings of TOC in aggregator project. if so how to do it? Please help!
Krishna

Adobe Captivate crashing on start page. Any help?

All of a sudden Adobe Captivate 8 crashes when it gets to the start page where you can choose the project you want to work with. any suggestions on possible fixes? Thanks so much for any help

Hi,
Since you do not have the option to re-install at the moment try these:
1)Re-create plugin cache (hold down the shift key while launching Premiere Pro)
2)Search the specific file on the hard driver(most probably it is going to be in the Premiere Pro folder), move it to a different location and then try to launch application.
3)Also try launching application in a new user account.
Good Luck,
Chesterr

Project Start and End Features - Can Captivate Phone Home and Expire ?

Hi,
I am looking at selling a course which the client will host for a limited time
We want the course to expire and we would like to receive anonymous user data back with their permission.
Send data back to use : Phoning home
I was looking at the Project->start and end-> Project end options-> execute javascript
With our clients permission could we use this to open a URL and phone home or would we crash into a firewall and burst into flames ?
Why ?
============
We want to monitor anonymous data such as time on course , score and number of users to improve the course for all customers.
My other thought was to use this widget
http://captivatedev.com/shop/adobe-captivate-6-x-google-lms-widget-with-email-reporting/
Maybe I can run this at the same time as my customers normal LMS
Expire
I was looking at the Project->start and end-> Project expiry date.
Is this relatively secure and stable ?
Our other alternative was to throw a widget in which said this course has expired
Or could I have the course check a website to confirm the course is licensed ?
Any ideas or advice would be appreciated
rgds Renovator
Message was edited by: renovator99

Hi Rod,
Thank-you for your reply from Western Australia ( which I just realized is the closest point to Madagascar and King Julian)
I like the graphs on A3C but
http://blogs.adobe.com/captivate/2012/06/course-companion-for-adobe-captivate-6.html
- I couldn't work out how to get the A3C viewer to it display more than the first 20 pages.
- it had a 3 month limit on the course based on an Adobe comment on the blog
http://blogs.adobe.com/captivate/2012/06/course-companion-for-adobe-captivate-6.html
- I wasn't sure whether the reporting works with advanced actions because some of the reports run on item name
- Nobody seems to be commenting on it on the forums :-)
- There was a distraction % on the table which I couldn't work out what it was
- it was unclear what port had to be open for the A3C communication
rgds Paul

How load swf file (flash 8) with adobe captivate 3 without enter the HTML?

How load swf file (flash 8) with adobe captivate 3 without enter the HTML?

Hi SaSQuaCh69247,
Issue 1 :- Select the SWF file in library, right click, and
select update.
Issue 2 :- Actually it could be valid for Issue 1 also. It
seems like SWF file you are trying to import, does some action
like, importing another swf or connecting to server on the first
frame itself. Captivate will try to play the first frame of SWF
when you import them. Try creating a keyframe with the stop action
as the first frame in your SWF, and see if you still have the
issue.
Issue 3 :- The approach I am mentioning over here is
generally the last approach which I will take in such scenerios,
but since you have already experimented a little, so try this.
Go to C:\Documents and Settings\<user name>\Application
Data\Adobe\Adobe Captivate
Rename captivate_v20.dat as captivate_v20_org.dat.
Restart Captivate Application.
thanks

After publishing an adobe captivate 8 file that has a video I got this message when the video slide starts, I'd appreciate if you have any useful suggestions. Error #2044: Unhandled skinError:. text=[IOErrorEvent type="ioError" bubbles=false cancelable=

After publishing an adobe captivate 8 file that has a video I got this message when the video slide starts. I'm using Adobe media encoder and it outputs the file as f4v formate and when inserted into the adobe captivate 8 project, I found that I'm still getting the same error message after publishing the project. I'd appreciate if you have any useful suggestions.
Error #2044: Unhandled skinError:. text=[IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2036: Load Never Completed. URL: file://C:\Users\User\AppData\Local\Temp\Rar$DIa0.291\haloSkin1_as3_progressive.swf"]
Thanks in advance
Warm Reagrds

After publishing an adobe captivate 8 file that has a video I got this message when the video slide starts. I'm using Adobe media encoder and it outputs the file as f4v formate and when inserted into the adobe captivate 8 project, I found that I'm still getting the same error message after publishing the project. I'd appreciate if you have any useful suggestions.
Error #2044: Unhandled skinError:. text=[IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2036: Load Never Completed. URL: file://C:\Users\User\AppData\Local\Temp\Rar$DIa0.291\haloSkin1_as3_progressive.swf"]
Thanks in advance
Warm Reagrds

Can't start installation of Adobe Captivate 3

When i try to install Adobe Captivate 3, the first setup
windows "Title: Adobe Captivate 3 - Setup" this is the "Welcome to
the InstallShield Wizard for Adobe Captivate 3" have two choice:
- Next or
- Cancel.
If we click on the Next button, the same windows appear,
again and again the only thing we can do is Cancel the
installation. I did'nt receive any error message.
PC Configuration:
We use Windows XP Pro SP2 French ( I already try with an
english version ).
Adobe Flash Player 9
I try it on a fresh install of Windows Vista (on a new HP)
and have the same problem.
Try with the demo version of Captivate 3 and with the
original CD, same problem.
Thanks for your help.

We found the problem.
The "Regional Setting" prevent the installation to start
properly.
( We use a French version of Windows XP Pro with "Regional
Setting" set to "Français - Canada" )
If we place it to "English - US" the installation can be
completed with no error.
Maybe we can replace it to "Français - Canada" (or to
your specific settings) after the installation have
been completed.
Alors bonne chance à vous amis français !

How can start the free trial of adobe captivate 8

how can start the free trial of adobe captivate 8

Hello,
Welcome to Adobe Forums !
You may simply download using the link below
https://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate
If you need any help while doing this you may Contact Customer Care .
Thanks
Himanshu

Error on installation of the Adobe Captivate 8. Lost second day already and start to regret. Please help me.

Cannot get thing installed. The last report I get looks like this:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DF012 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Captivate 8 8.0.0.0 {XXXXX} -----------
ERROR: DF012: Unable to locate file at "/Library/Application Support/Adobe/Installers/adobeTemp/{XXXXX}/Assets1/SWF_Components/ws/Mongoose.exe"(Seq 13621)
Help.
Sys Req are ok.

Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
and to help with that....
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
if you need help with troubleshooting the installation logs, you can contact Adobe Support thru chat:
Adobe - Contact Support – Download and Installation

Adobe Captivate does not start when trying to install after download.

Downloaded Adobe Captivate 7 but when trying to install it does not do anything.

Hi dimitri2014,
The downloaded Captivate files has 2 parts - One with .7z extension and the other with .exe extension.
Please run the .exe file to initiate the installation.
Alternatively can try re-downloading both the files from the direct download links available at : http://prodesigntools.com/adobe-captivate-7-free-trial-direct-download -links.html
Please make sure you follow the important steps mentioned on the page before initiating the download.

Multiple reviewers cannot open CREV files in Adobe Captivate Reviewer 1.0 after the first review

We are using Captivate 4.0 with Captivate Reviewer 1.0 for review and comments. The problem we are having just started within the last month...
We place the CREV file and folder on the network so that multiple reviewers can access. All have Adobe Captivate Reviewer 1.0 installed.
When the first person opens the CREV file, they are told that the folder is already in use, and that they must create another.
Once a new folder is created a user may open the CREV file and make comments and save them. However, subsequent reviewers cannot open the CREV file to add their comments. Subsequent reviewes must create anothe folder and then they can open and review the file and add comments.
However, because the CREV file is now saving comments in a different folder, reviewers cannot see each others comments. The last module we did where everthing worked correctly and multiple reviewers could open and comment the same file without any issues was about one month ago on 07/29. We have no idea if something has changed since then that would render Captivate Reviewer 1.0 inoperable, but we'd like to see if anyone else has seen and/or resolved this issue...
Thanks,
James

No, I've had WIndows 7 since it was released through MSDN. Adobe Captivate 4, released in January 2009, was the most recent version of Captivate available when Windows 7 was released to MSDN and Technet subscribers in August 2009. Captivate 5 was not released until May 2010, almost 9 months after Windows 7 was released to the public.
Captivate 4 has a message at startup mentioning that one should run it as administrator, which is a Windows 7 feature involving User Account Control. We bought it sometime after Windows 7 was released but before Captivate 5 was released, otherwise we would have bought Captivate 5.
Captivate 4 has worked for us on Windows Server 2008, Windows 7, Windows Vista, and Windows XP. For it to work on Windows Vista and up, we had to make sure a particular update was applied.
The problem is that it works when it feels like it, and the rest of the time it just freezes at startup. Deleting the app data folder seemed to help, so perhaps it had issues with state corruption. These issues have plagued this application from day 1 on every OS we've used it on.

Adobe Captivate and DPS/InDesign - Simulations

Hi, we're working on an elearning/ebook product into which we want to include some practice simulations. (The ebooks are for training on specific software.)
I've successfully created the type of simulations we'd want to build (just a simple one for a test for now) where I record a short "training" in Captivate where it's recording mouse clicks with the popups to warn you if you click in the wrong place.
I want to include this simulation in InDesign for a DPS publication.
I have tried using the Wallaby beta application from the Labs to produce my FLA as HTML5. However, I get a few errors like this:
Unsupported feature: Dynamic Masks are not supported
Context stack:
Mask contains multiple framesets: FrameSet[0]: frames[0,0]
    Layer[0]: Bounding Box
      TimeLine[0]: Slide_7
        Slide_7
          Slides (Adobe Captivate)
            Symbol: Adobe Captivate Objects
And when I insert the HTML5 produced into InDesign, and run the Preview in Content Viewer, it runs automatically through the screen captures, with no user click input and without the popup tips or warnings I had in Captivate.
Am I doing it wrong, or is this not yet possible in DPS? Is there another way to do it if this way doesn't work?
(PS I literally started learning Captivate this afternoon, please go easy on me!)

Hi there
While you are using Captivate, I'm going to have to say you are really asking in the wrong place. Certainly the question doesn't seem related to Captivate Quizzing features or working with a Learning Management System, so for starters you are in the wrong forum category. But that aside, I do hope you realize that the HTML 5 converter is BETA software. Being that as it is, I'm not sure you are allowed to actually use anything produced by it in a distributable product. Not to mention that because it's in BETA, that could also account for some of the issues you are facing. So from that standpoint, if there is a feedback or beta forum for the HTML 5 converter, you may want to ask there.
Otherwise, this would seem to fall squarely into the InDesign realm. You might try re-posting in the InDesign forums.
Best of luck to you in sorting it... Rick

Will Adobe Captivate 7.0 give Responsive HTML 5.0 output?

I have just tried using the adobe captivate 7.0, i expected responsive HTML 5 outout from it. But, its giving an HTML 5 output which is of fixed width and height that defined when we start working on CP 7.0. To have the courses on my new website, alljobs99 i need to responsive HTML 5 output, how can achieve this, is there any other way to do it? please help me.

Thanks for the clarification, Rod! Gosh, now that I re-read this thread, it's crystal-clear to me what you meant, and yes, you were absolutely right about iSpring output.
Indeed, while iSpring output does, in a sense, "adjust" itself to the size of any screen (and there's a built-in interface to verify this immediately without having to grab a smartphone/tablet/etc.), truly responsive fluid-grid-type stuff isn't part of the bargain. The iSpring player does self-modify its own button interface, but the PPT content itself should be carefully designed from the outset to be ready for any device (if such a feature is needed).
Vijay, if authoring tools like Captivate and iSpring truly don't satisfy your responsive design needs, then you might just have to bite the bullet and do it from Dreamweaver (goes without saying, another fantastic Adobe product).

Adobe Captivate 4 "Blue Screen" on editing "Preferences"

Hi there,
I am using a professional license for Adobe Captivate 4, from work. So it's not a personal copy and I cannot just do a clean install without difficulty.
Anyway, I was using the system fine, and taking an online training about the tool, and half way through my application will now "blue screen of death" when ever I click on "preferences" for even a blank, brand new project.
I've searched through the forum, this site and googled for it, and the only solutions I can find are to update drivers (which I've done with the help of IT support), update firmware etc which is already up to date, and lastly - to delete the captivate folder, reboot and start again.
None of these have worked. Has anyone else ever had an issue like this?
Do I need a clean install? (this would be a pain as I cannot directly install it myself).
Thanks!

Try deleting the Captivate preferences file - captivate_v40.dat - found at ..\AppData\Roaming\Adobe\Adobe Captivate. This would probably solve your problem.
(in Win XP go to Start - Run and then type %APPDATA% to open up the correct directory. In Vista / Win7 type %APPDATA% in Start - Search)
/Michael
Visit my Captivate blog with tips & tricks, tutorials and Widgets.

Adobe Captivate is starting up without features (Sometimes)

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