Adobe captivate not reporting to quiz results analyzer

when posting results at the end of the captivate webinar it reads "unknown error." Help!

Hello,
Maybe too late but...
I'd the same problem when the quiz and the quiz results were on different servers. But since I moved the quiz results (with the .php files in the root) to the same server where the quiz is, everything is ok.
bye
Philippe

Similar Messages

Issues with reporting and quiz results analyzer

First issue: If a user skips a question, the question they've skipped doesn't appear in the QRA. It simply replaces the slide with the next one.
Example: User answers slide 5, skips 6, answers 7.
When viewing the results, slide 7 becomes slide 6, and all subsquent slides are off by one number.
Second issue: I am unable to update to the latest quiz results analyzer. I download directly from the Update built in QRA, or from adobe site's directly, both result in a corrupt package error. I've tried downloading and installing on numerous computers, but all of them give an error. Can anyone confirm the package isn't any good coming from Adobe?
Third: At the end of the quiz the user is asked for their email address. But unless its in the latest QRA there is no place to view their email address they've entered. How can I view the email address they've entered, or simply remove that question from the end of the exam?
Those are the main issues I've noticed so far when using Captivate. Of course the forum search is down, and has been for some time now so I can't search for these answers, so if anyone has them for me, thanks in advance!

Hi,
Thanks for trying out Quiz Results Analyzer!!!
First issue: If a user skips a question, the question they've skipped doesn't appear in the QRA. It simply replaces the slide with the next one.
Whenever a user skips a question, the data for that question does not even get added to the final reports. This behavior is same as the behavior of several LMS. And that is the reason, why the reports for a skipped question do not appear in Quiz Results Analyzer.
Second issue: I am unable to update to the latest quiz results analyzer.
Yet, there is no update pushed from Adobe for Quiz Results Analyzer. So, you can be sure that you are using the latest version of Quiz Results Analyzer.
Third: At the end of the quiz the user is asked for their email address. But unless its in the latest QRA there is no place to view their email address they've entered. How can I view the email address they've entered, or simply remove that question from the end of the exam?
The email-id entered at the end of the quiz is just for distinguishing the results of students. Currently, there is no way to view the email-id of students using Quiz Results Analyzer.
Hope this helps!!
Regards
Chinmay Baid
http://blogs.adobe.com/captivate

Generate Report Troubles with Adobe Captivate Quiz Results Analyzer

I'm new to Captivate 5 and am trying to utilize the Adobe Captivate Quiz Results Analyzer.
I've enabled report for my project to Acrobat.com and configured as instructed in the online help. The Post Result button appears on the Summary page and appears to work for the two colleagues taking the quiz. But when I click the Generate Report button in Adobe Captivate Quiz Results Analyzer, I get the message "Data is not present on local file system, downloading course data," but nothing occurs - no course data appears from the colleagues who are helping me test the quiz.
I'm able to sign in to the Quiz Results Analyzer and it does display the organization, department and course name, but no course data (see image below).
What am I doing incorrectly that keeps this from generating a course report?
Any help will be deeply appreciated.

Vish,
Your solution worked at first. I went in, took the course, and then went into Analyzer and was able to Generate Report and look at my stats. However, I had a colleague take the course. She did and posted the results and received a "successful" posting message. Then, I went back into Analyzer and clicked the Generate Report button to see how the system worked when there was new learner data. A "Checking for new data" played for a half hour before I finally gave up.
I know that you were able to reproduce this issue where in clicking the Generate Report a second time brings up the loading animation that stays forever and that you were investigating the issue, but I thought I should post here just in case anyone else has a solution.
Thanks,
Jeff

Adobe Captivate Quiz Results Analyzer not generating results

I am using Acrobat.com to track my quiz results. I currently have 26 modules, however 5 of them will not show results in the Adobe Captivate Quiz Results Analyzer. I have tried the quizzes myself and posted the results, however it is still not showing results for the 5 courses. Any suggestions as to why 5 of the courses aren't generating?

Hello,
Welcome to Adobe Forums.
Do you have 26 different projects ?
Which version of Captivate are you using ?
Do you have MAC or Windows ?
Any Error message while generating results for those 5 courses ?
Thanks,
Vikram

Adobe Captivate Quiz Results Analyzer

Is it still available for Captivate version 8?

Hi There,
Please visit the given below URLs to know about how Internal Server Reporting works with Adobe Captivate Quiz Results Analyzer -
http://blogs.adobe.com/captivate/2010/08/reporting-the-quiz-results-to-a-local-server.html
Adobe Captivate Help | Report to Acrobat.com or internalserver
Note - In Captivate version 8, Reporting to Acrobat.com has been removed.
Regards,
Ajit

Adobe Captivate Quiz Results Analyzer - Use agreement error

I've been using the Quiz Results Analyzer for a few months, but yesterday I encountered the folowing error message when I tried to log on:
"User has not accepted terms of use agreement."
I understand the intent of the message, but I don't understand how I could have installed/updated Captivate without accepting the terms of use.
I've tried reinstalling the Quiz Results Analyzer, resetting my support password, and updating all my Adobe programs, but the error continues.
If anybody has any ideas I'd love to hear them because my courses are useless if I can't see my learners' quiz results anymore!

Sachin at the Adobe Captivate Support desk solved this problem for me. I just had to log on to the Acrobat site (not Adobe!) and accept the terms and conditions agreement. Thanks Sachin!

Quiz Results Analyzer results not displaying correctly

We are using Adobe Captivate 6 and posting quizzes to a local server (configured with the .php files.) When we review quiz results using the Quiz Results Analyzer, some of the data is correctly reported. However, the Pass/Fail is not working right (either everybody who takes the quiz passes, or everybody fails.) Also, we are not seeing a total score.
Is there any tutorial for correctly configuring all of the quiz preferences, so that we get the results we are looking for?

Thank you for the link. I have viewed this video in the past.
The issue I'm having is that, in spite of setting the the quiz options for reporting, the data that is received in the xml files is not correct, therefore, it is not being correctly summarized in the Quiz Results Analyzer.
(It would also seem that the screen name I set here is not retaining its modifications.)

How to get the output .pdf file of a quiz to report to the quiz results analyzer on my internal server (mamp)

I created a quiz.
Created an internal server on my compute rising a MAMP.
When I publish my quiz using the multi-file publishing options...
I am able to use both the "HTML" and the "swf" output files to complete a quiz and reporting the results to the quiz results analyzer.
However, I am unable to get the output .pdf field to reporting to the quiz results analyzer.
Any help? Would this issue have to do with the Acrobat Professional setting? Captivate setting? My internal server setting? or output fuel placement?
I tired to put the .pdf file in the same MAMP root folder location as my "internalserverreporting.php and internalserverread.php files.
Thanks for the help.

Hello Varun,
You cqan submit the report as a JOB and export the out put to memory, once the job is complete you can read the list to display the output.
Cheers,
Mano
Cut & Paste form SAP help.
Submit report ....
EXPORTING LIST TO MEMORY
Does not display the output list of the called report, but saves it in ABAP memory and leaves the called report immediately. Since the calling program can read the list from memory and process it further, you need to use the addition ... AND RETURN . Also, since the called report cannot be requested for printing, the addition ... TO SAP-SPOOL is not allowed here. In addition, you must not assign a function code to the ENTER key in the current GUI status. The saved list is read from the SAP memory using the function module 'LIST_FROM_MEMORY' and can then be saved to the database using EXPORT, for example. You can process this list further with the function modules 'WRITE_LIST', 'DISPLAY_LIST' ... of the function group "SLST".

Captivate Quiz Results Analyzer - Error in Results

Dear Sir
I don't understand why I got the results below. All questions were reflected as 'Total Skipped' when all was answered.
Your inputs would be very much appreciated.
Thanks & regards...

So I figured out I made a stuipd mistake and mixed up acrobat.com and adobe.com. I kept trying to connect to Adobe.com, NOT acrobat.com.
Once I connect to Acrobat.com (and made an ID) it worked.
I now can connect to Acrobat.com.
However, I still am unable to see my results.
If I try to do a quiz from my local machine I am prompted with the "Post Results" button at the end. When I go to production I do not want to have this button, I would rather have the quiz automatically posted. For now, this will work for the testing phase I have working on.
When I run my quiz in IE, IE hangs when I press Post Results and put my name and password in. It never completes. I have to kill the process.
When I run the quiz from File > Preview > In Web Browser (or F12) it seems to work. I get prompted with my ID I put my info in and it says it has been posted, but I never see any results. This is similar to another post I saw here...
http://forums.adobe.com/thread/766837?tstart=0
Then I saw another post that said you need to modify the flash settings on the machine where you are posting. You can do this via a URL link...
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.htm l
When I went to this link the first time I only specified the actually acrobat.com. This didn't seem to help. But them I specified the actually .swf file. This made things appear to work. I *was* able to press post, put login info in and then submit the info. This worked without having the do the preview from within Captivate. But I still do not have any data within the Adobe Captivate Quiz Results Analyzer.
If I do get some results somehow, I would still like to make the quiz such that the username and password are not prompted at the end and that the results are sent to acrobat.com automatically.

Help in setting up Quiz Results Analyzer

Newbie here, Captivate 7. I followed directions on http://tv.adobe.com/watch/publish-and-track-results/reporting-using-lms-or-internal-server / except that I placed the internalServerReporting.php and internaserverread.php files in a folder named "cplms" on my web hosting service (linux). Looks like this:
My experimental courses' quiz results appear to get posted there O.K. and accurately, in the "CaptivateResults folder that was created as you can see. However, when I set the Quiz Results Analyzer preference to http://www.mydfb.com/cplms/internalserverread.php and "get results", I can see it going through the process of "checking companies", etc. but I get this result:
Note that the source is my "cplms" directory, but I get only 2 dots (parent directory?) in both the Organization and Department pull down lists. And under Course I get a list of all the files and folders in the parent (www) directory.
Obviously I'm doing something wrong in my setup. I've played around for hours with variations but can't get anything to work. Do I have to 'publish' my Captivate course on the same server as in the Adobe video tutorial?
I can FTP the "CaptivateResults" data back to my desktop machine and then point the Quiz Results Analyzer to that data and it works fine, but that's a bunch of extra steps.
Thank you - any help is appreciated.

Sorry mkjohnson74, but no one seems to want to help us. I don't think the Quiz Result Analyzer is ready for "prime time". It would be very nice if someone had put together a detailed (for newbies) guide on how to use it. In the meantime, I have found Widget that I think does an even better job of reporting than the Quiz Result Analyzer claims to do - and it was easy to set up and REALLY WORKS.
Download a free copy of Jim Leichliter's Google LMS With Email Reporting at http://captivatedev.com/2012/11/12/adobe-captivate-6-x-widget-google-lms-with-email-report ing-2/ . Install it by following his two excellent videos that are also on that web page. It works so well for me that I'm thinking I can eliminate my current LMS. I did run into one problem (because I didn't follow instructions) but Jim responded immediately and got everything fixed.
I hope this helps.

How do I see email address (LearnerID) in Quiz Results Analyzer

Useing Captivate 5.5
Reporting Quiz results to a local server.
Q: How can I see the "LearnerID" (students email address) in the Captivate Quiz Results Analyzer?
When the student clicks on "Post Results" and enters their name and email address in the pop-up window the email address is collected. You can see the email address (LearnerID) in the resulting XML file that's saved in the CaptivateResults folder.
Problem is I can't see the email address in the Analyzer, and don't see an option to include it. How can I see the "LearnerID" or the students email address in the Captivate Quiz Results Analyzer? From here I want to export a CSV file.

Thanks for your response. The quiz results analyzer is awesome, but without the display of email addresses it is not a total solution.
I'm using an internal server and what I found out is that the .xml file that Captivate creates in the CaptivateResults folder (that Captivate also creates) contains the email addresses.
So, rather than use the analyzer, I will have to figure out the best way to view email addresses from the xml file. If anyone has a solution that you are happy with, please let me know.

Quiz Results Analyzer - Maximum Records can Display?

We have correctly configured Captivate 7 to store and retrieve records and display in Quiz Analyzer.
Is there any idea on how many student record data, or maximum records can be displayed, hundreds, thousands?
Thank You
iaustin

Hi,
There is a link to the free Quiz Results Analyzer software at the bottom of this page: http://help.adobe.com/en_US/captivate/cp/using/WS365a66ad37c9f510-326cdb51265c9c0730-8000. html
It does not state whether you can download the results on multiple computers, but I would think so. It does state
"Note: To use Adobe Captivate Quiz Results Analyzer, you do not require Adobe Captivate installed on your machine."

Can I reconfigure Adobe Captivate Quiz Results Analyzer (ACQRA) ?

Hello,
I working on capturing all the Quiz results onto a MySQL Database using WAMP. No problem getting the data into the Database using the internalserverreporting.php after some modifications.
Still having some trouble reverse engineering the interserverread.php. While experimenting with some modifications, I received some help on how to clear the application of past Quiz data so that I can see what happens with my changes. Now I realized that the Application is programmed to expect XML files and store the results in a special location.
QUESTION 1:
Can I reconfigure the Application to stop looking for XML files and configure it to point to my database?
QUESTION 2:
Can I get my hands on the code that was used to create ACQRA for my standalone application?

Hello,
Welcome to Adobe Forums.
Do you have 26 different projects ?
Which version of Captivate are you using ?
Do you have MAC or Windows ?
Any Error message while generating results for those 5 courses ?
Thanks,
Vikram

Adobe Captivate Quiz Results Analyzer 7

Мои Adobe Captivate Викторина Результаты Анализатор 7 дать мне ошибку
Данные не присутствует на локальной файловой системе.
Скачивая курса данных ...
когда я пытаюсь создать отчет.
Отчеты также идет на внутренний сервер только когда я опубликовать курс в формат HTML5 не в SWF (у меня есть домен учетной записи пользователя с корпоративной прокси, внутренний сервер, расположенный в локальной сети). Но в кнопках формат HTML5 интерактивными но невидимых.

Hello,
Welcome to Adobe Forums.
Do you have 26 different projects ?
Which version of Captivate are you using ?
Do you have MAC or Windows ?
Any Error message while generating results for those 5 courses ?
Thanks,
Vikram

Adob Captivate : Slide Report Problem!!!

Hi All,
I'm newbie to Adobe Captivate and working on E-Learing in my
Web Application.
I stucked in Slides Reports..
Adobe Captivate reports slide views only at the interval of
10 slides for course(not quiz). Is there anything that
can be changed so that it reports for every slide during
course.
just i need Report Interval after each slides....
Pleas help me regarding this issue.
thanks in advance.
AteeqPasha

I ended up answering my own question. But just in case this helps anyone else, I'm going to post my solution.
Essentially, I just re-created the video in MP4 format. Then I used MetaZ (for Mac) to write Meta Data to the video. Lastly, I imported the video as an object and when I published the video, Captivate transmuted it to the necessary FLV format.
Now the video displays properly.

Adobe captivate not reporting to quiz results analyzer

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