Adobe Captivate v6

Hi,
We would like our users to use some features of Captivate that require "Admin Mode".
As a large corportate, we dont allow users admin rights or raise applications to run as admin.
How do we allow users to use these features. Is it possible to supply the registry access required, we can include this within the package delivery before user opens it.
Or, is it possible to upgrade to a package which gives us this functionality as a normal user. We are using Microsoft's operating system in a corporate environment with high security.
thanks

Hi
Welcome to Adobe Forums.
Open the link mentioned below and download the Adobe Application Manager, Enterprise Edition 3.1 either for Windows or for Mac
http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
In the above link you will find CS6 Enterprise Deployment Guide with the help of which you can run the command line as well.
Hope it help
Thanks
VJ

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Adobe Captivate has encountered a problem and needs to close. We are sorry for the inconvenience.

I am trying to use Adobe Captivate 5 and I am receiving this message when trying to open the application,
"Adobe® Captivate® has encountered a problem and needs to close. We are sorry for the inconvenience."
Can you explain how this issue can be resolve!?

Hi there,
On which operating system are you using Adobe Captivate?
Please recreate the preferences of Captivate, following is the location of Captivate Preferences:
Windows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe Captivate 5 folder
Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 5 folder
Mac: /Users/[user name]/Library/Preferences/Adobe Captivate 5 folder
rename Captivate 5 to Captivate 5_old
and then try to launch Captivate 5
Thanks.

Retrieving & displaying values from a slide in Adobe Captivate 5.5

Hi,
I am using Adobe Captivate 5.5.
1.In a slide I assign a variable with "active" or "disabled" when user clicks Active button or Disabled button in that slide. This I do with Javascript.
2.In the next slide I am able to retrieve the resultant (active/disabled). And I want this result to be displayed on a button as a label or display in a Test Caption. Is it possible to do. If so how?
Please suggest.
With thank and regards
Krishna

I am able to save the text in a java script variable and show the same in an alert (as you observed) but not clear/sure how to assign or save it to a user defined variable in Captivate. Kindly suggest how to first create this user defined variable and how to displays the contents in Captivate.

Is there any other way to get Adobe Captivate help?

Hi guys,
is there any other way to get Adobe Captivate specific help? I've posted a question twice with no help, it's very specific, so no one here might actually know the solution. I'm wondering though, since the chat is obviously not for Captivate users with product or service questions.
Is there a tech team I can somehow contact? We really need an answer to the problem.
Thanks,
Nat
P.S. I'll post the problem again here:
We publish mp4 training videos as HTML5 content and have the problem that we need to restrict the player to only play/pause.
Adobe Captivate 7 works fantastic for us on almost all devices, many Androids, many browsers, and even on iPad. Captivate, after adding the video as a multi-slide video to one slide and publishing it as HTML5 content, only lets the student play and pause the video - just what we need.
But then we test it on iPhone and the iPhone's internal quicktime player recognizes the mp4 video and kicks in, gives the student all the functions they want, totally overrides the HTML5 published Captivate restricted playback options.
Is there ANY way we can get around that? Any function or box we haven't checked before publishing the HTML5 content?
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Does anyone here know how to bypass the internal iPhone 5 player?
Thanks,
Nat

By the way, I have updated to the newest Captivate 7 version and am using iOS version 7.0.4.
Again, it's fine on iPad, but not on iPhone 5.

What is new in Adobe Captivate 7? | New in Adobe Captivate 7 | Adobe TV

See the new features in Adobe Captivate 7.
http://adobe.ly/1aIsLUq

If you are still having technical difficulties playing Adobe TV videos please contact me offlist with a detailed system configuration information and I'll assist you. [email protected]

'Jump to' a particular slide in adobe captivate using edge animate.

I would like to 'jump to' a particular slide in adobe captivate using interactions created in an edge animate file. Is anyone able to help me with the javascript needed to do this?

Hi Leith,
From what I know, such functionality is currently not available.
Found something related, but this does not answer your question, I think
Using Edge Animate with Captivate
Thanks,
Preran

Adobe Captivate 4 "Blue Screen" on editing "Preferences"

Hi there,
I am using a professional license for Adobe Captivate 4, from work. So it's not a personal copy and I cannot just do a clean install without difficulty.
Anyway, I was using the system fine, and taking an online training about the tool, and half way through my application will now "blue screen of death" when ever I click on "preferences" for even a blank, brand new project.
I've searched through the forum, this site and googled for it, and the only solutions I can find are to update drivers (which I've done with the help of IT support), update firmware etc which is already up to date, and lastly - to delete the captivate folder, reboot and start again.
None of these have worked. Has anyone else ever had an issue like this?
Do I need a clean install? (this would be a pain as I cannot directly install it myself).
Thanks!

Try deleting the Captivate preferences file - captivate_v40.dat - found at ..\AppData\Roaming\Adobe\Adobe Captivate. This would probably solve your problem.
(in Win XP go to Start - Run and then type %APPDATA% to open up the correct directory. In Vista / Win7 type %APPDATA% in Start - Search)
/Michael
Visit my Captivate blog with tips & tricks, tutorials and Widgets.

I can't install correctly Adobe Captivate 8, cause a message of no connection to internet appears (I am connected to internet). Even though, when I want to unistall through the control panel it doesn't let me, anyone knows how to uninstall it??

I can't install correctly Adobe Captivate 8, cause a message of no connection to internet appears (I am connected to internet). Even though, when I try to unistall through the control panel it doesn't let me, an Uninstall Failed message appears, anyone knows how to uninstall it??
I've already tried Adobe Cleaner Tool, but it doesn't work, as the program is not listed as one of the proposed
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Which are you after... installing Captivate 8 or uninstalling it (whatever "it" is)?
Sign in, activation, or connection errors | CS5.5 and later
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Issue with download of Adobe Captivate 8

Hi at all!
I have one issue really strange.
I have tried to download Adobe Captivate 8 on Adobe's website.
But when I click on the button "install now" suddetly one window appairs and it ask me
the path of the computer for to save my file.
When I choose a path of my computer other window appairs and it tell me
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I don't understand, I have tried to change a path but nothing It doesn't work.
I hope that somebody help me
Bye

Hi Anthony,
Greetings from Adobe Support.
Download Steps for Adobe Captivate 8
Step 1: In order to download Adobe Captivate 8 English, open the link mentioned below and sign in with your Adobe ID and password.
https://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate
Step 2: Once you sign In with your Adobe Id and password, you will be redirected to Adobe Captivate 8.0 download page, Do not click on download. Kindly stay on that page and paste the below two links on the Trail Page Address Bar one by one and save the files on your system at same location:
For Windows
   32 Bit Installer
     http://trials3.adobe.com/AdobeProducts/CPTV/8/win32/Captivate_8_LS21.7z
     http://trials3.adobe.com/AdobeProducts/CPTV/8/win32/Captivate_8_LS21.exe
   OR
   64 Bit Installer
http://trials3.adobe.com/AdobeProducts/CPTV/8/win64/Captivate_8_x64_LS21.7z
http://trials3.adobe.com/AdobeProducts/CPTV/8/win64/Captivate_8_x64_LS21.exe
Step 3:- When the file finish downloading, then run the .exe file and it will start installing Adobe Captivate 8 on your computer
Regards,
Mayank

How do I download adobe captivate videos from the internet?

Hello,
I'm trying to figure out how to download a video from the internet that was made with adobe captivate 2.
I've tried using videolan and some other downloaders but they don't seem to be working.
I may be going about it wrong, does anyone have suggestions?
I'd like to have them downloaded and saved to my computer so I don't have to access the internet.
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Thank you for your help, your suggestion worked for the video! But, I found it doesn't work with all the videos on the site.
For example, the download icon will not light for this video here: http://www.volume11.com/ddsgn150/weblessons/weekone/WeekOne_1b.htm
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Adobe Captivate 5 published as pdf not displaying in certain versions of Adobe Acrobat and Reader

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Other threads with same issue:
http://forums.adobe.com/message/4864175
http://forums.adobe.com/message/5070891

Try this. Though the solution is for CP6, it might still work for you.
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Sreekanth

Adobe Captivate will not open open within Presenter (Trial version)...

Hello,
I am a subscriber to Adobe Captivate 6 and am in the middle of a 30 day trial of Adobe Presenter. I use Windows 7 Enterprise and have the the 64 bit version of Adobe Captivate 6. I also use Power Point 2007.
I cannot do a software simulation within Adobe Presenter. When I try, I get the error message that Adobe Captivate cannot be started ....
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Regarding this issue error message "(keine Rückmeldung)" / No Response as it's creating the swf file...
It should display the preview window after sometimes. Please wait for sometimes, if No Response text comes. This issue is normally caused due to system load or performance issue. You may face similar issue while publishing, please wait for sometime, till publish finishes.
Regarding this issue.Fatal error in Power Point with Adobe Presenter add-in. If you have seen this error several times, you should deactivate the Add-In and check to see if an update is available. Would you like to deactivate the add-In?
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Adobe Captivate 6 activated but acts as a trial version?

Although activated, my Adobe Captivate 6 (eLearning Suite 6.1) acts as a trial version in a sense that Project Expiry Date is disabled and all my project expire after one month.
If I go to Help, the active option is: 'Deactivate....' so there is no way to sort this out by any means available in the application itself.
There is probably a similar behaviour in other elearning suite applications, but I am using only Captivate so I wouldn't know whether that is the case.
My PC is on the corporate network, the eLearning Suite 6.1 is installed only on my PC and I don't have the admin rights.
Is there an option to check the activation status and/or somehow reactivate it again, as it is really annoying to re-publish and upload to company's web portal e-learning files every month.

Hi there
You may need to completely uninstall and reinstall.
Cheers... Rick

Photoshop brush does not represent correctly when recorded with Adobe Captivate 7 How do I Fix this?

Hello I have only just recently purchased adobe captivate 7.
I am currently recording some footage in Photoshop and when ever I change the photoshop's brush size it does not correctly record it in Captivate but rather a giant pixelated version of it. or the brush does not match the size of the brush it is painting.
It looks like something like this, http://imgur.com/a/Ko6Wg
I was wondering if it is possible to record the cursor as it displays on my screen.
below you can clearly see it is recording the brush size at the wrong size to what is been drawn. its kinda random in how it does it.
Thanks ahead for anyone who has a soultion.

Hi! I have the same problem and I was wondering if you ever figured how to fix it.

Adobe Captivate 5.5 "Fatal Error" Crash Caused by "CS Live" in CS 5.5 Programs

This should be an official bug report. Forgive me if there is a more effective way to submit a bug.
Adobe Captivate 5.5 crashes with a "Fatal Error" when the user launches a CS 5.5 program while Captivate is running in the background. This only occurs when the user is signed into Creative Suite's "CS Live" in the Creative Suite programs.
This problem can be reproduced easily by launching Captivate and Illustrator side by side. Then the user must sign into CS Live through Illustrator. Captivate will crash with a fatal error every time. I have confirmed with Captivate running while launching Photoshop, Illustrator, Dreamweaver, etc.
You can see a quick video here: http://www.youtube.com/watch?v=ayDDSN7rSY0
There is no solution to this bug. I have tried nearly everything, following the framework at Troubleshoot launch issues, problems | CS6, CS5.5, CS5
• Clearing the cache / rebuilding the profile directory in User/AppData/Local/Adobe/Captivate 5.5.
• Reset Windows fonts and deleted all Adobefnt*.lst files / rebuilds on program launch.
• UAC is disabled, I have administrator rights, and the application is set to start in "Run this program as an administrator" for all users.
• Switching graphics from Intel to Nvidia and back for all Adobe applications.
• Disable activation on both Captivate and the Master Collection, then reregistering .
• Deactivating/Uninstalling/Reinstalling the program entirely.
For now I will stay logged out of CS Live in my Master Collection programs.
Windows 7 64 Bit
Dell Latitude E5440
CPU: i5-4300u
GPU: Intel HD 4000 / Nvidia GT 720m switchable
RAM: 8 GB
HDD: 500 GB ST500LM00

Hi there
Official bugs are filed at the link below:
Click here
Cheers... Rick

Adobe Captivate 4 files in Adobe Captivate 3?

Hi this might seem like a simple question,
Is it possible to open Adobe Captivate 4 files in Adobe Captivate 3?
Thanks guys!

Hi Manish
I tend to disagree with this. Think of Microsoft Office products. For example, Microsoft Word. Many folks have been accustomed to having the ability to use a newer version of Word to Save As an older version format which could then be easily edited on a different PC in the older version.
I can see a real use case for this capability with Captivate. Perhaps you have a large organization that has a multitude of Captivate copies. Most are on 3 and they cannot upgrade all PCs at the moment. So they add perhaps three licenses and all they are able to purchase are version 4. Suddenly you have a mismatch!
Something for you developers to consider.
Cheers... Rick
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Adobe Captivate v6

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