Adobe CC 2014 crashes on Mac OS X 10.9.4
Hi everybody,
I've recently updated my Adobe apps to the 2014 version and I have a problem that's driving me crazy.
Illustrator 2014 and InDesign 2014 work fine, but when I open Photoshop 2014 I get a 1 to 3 minutes freeze on startup, after the "loading screen", while Premiere Pro 2014 and After Effects 2014 freeze at the loading screen and I have to force them to quit.
I regularly update all the apps and the OS (I'm currently working with the latest os (OS X 10.9.4) and build (13E28).
My hardware is:
MacBook Pro retina (late 2013)
Intel Core i7 2.3 GHz
16GB DDR3 1600 MHz
NVIDIA GeForce GT 750M 2 GB
I've never had any problems with any of the CC Apps since I've got the suite (march 2014), besides from the various "you don't have privileges to do that" at first install, that I got solved by changing the folders permissions.
Sure I can work with the previous versions, but it's really annoying being prevented from using the latest versions.
Any suggestions?
Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717 may help
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The crash report is as follows,
Process: AdobeReader [787]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.0 (11.0.0)
Code Type: X86 (Native)
Parent Process: launchd [146]
User ID: 501
Date/Time: 2012-12-03 09:22:55.690 -0500
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 54159 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 118 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 4ACA7AE0-00B5-FD0E-D5C8-B70332992DDC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000018
VM Regions Near 0x18:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
VM_ALLOCATE 0000000000001000-0000000000100000 [ 1020K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x98a5b68a __removeHandler2 + 218
1 com.apple.CoreFoundation 0x98956663 CFRunLoopRunSpecific + 419
2 com.apple.CoreFoundation 0x989564ab CFRunLoopRunInMode + 123
3 com.apple.HIToolbox 0x9376915a RunCurrentEventLoopInMode + 242
4 com.apple.HIToolbox 0x93768ec9 ReceiveNextEventCommon + 374
5 com.apple.HIToolbox 0x93768d44 BlockUntilNextEventMatchingListInMode + 88
6 com.apple.AppKit 0x92314a3a _DPSNextEvent + 724
7 com.apple.AppKit 0x9231426c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
8 com.apple.AppKit 0x9230a6cc -[NSApplication run] + 855
9 com.adobe.Acrobat.framework 0x001141ba 0x107000 + 53690
10 com.adobe.Acrobat.framework 0x00112c53 RunAcrobat + 307
11 com.adobe.Reader 0x00100ed5 main + 91
12 com.adobe.Reader 0x00100e71 start + 53
Thread 1:
0 libsystem_kernel.dylib 0x902290ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d4d04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d4ce19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d34cca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x902299ae kevent + 10
1 libdispatch.dylib 0x99b13c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x99b137a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x902290ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d4d04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d4ce19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d34cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x902288e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d4f220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dd50a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x93cc6492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x93cc668e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x93c12b9b MPWaitOnQueue + 261
6 com.adobe.ACE 0x01a174dc 0x1a15000 + 9436
7 com.adobe.ACE 0x01a17441 0x1a15000 + 9281
8 com.apple.CoreServices.CarbonCore 0x93c99a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
10 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x902288e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d4f220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dd50a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b803f7 0x1b75000 + 46071
4 com.adobe.AGM 0x01b80336 0x1b75000 + 45878
5 com.adobe.AGM 0x01b802d4 0x1b75000 + 45780
6 com.adobe.AGM 0x01b7ff74 0x1b75000 + 44916
7 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
8 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x902288e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d4f289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x96d4f512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x93cc66ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x93c12b9b MPWaitOnQueue + 261
5 com.adobe.Acrobat.framework 0x0015385d 0x107000 + 313437
6 com.adobe.Acrobat.framework 0x00151cef 0x107000 + 306415
7 com.apple.CoreServices.CarbonCore 0x93c99a7b PrivateMPEntryPoint + 68
8 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
9 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x902299ae kevent + 10
1 com.adobe.Acrobat.framework 0x01015c97 0x107000 + 15789207
2 com.adobe.Acrobat.framework 0x00f8752d 0x107000 + 15205677
3 com.adobe.Acrobat.framework 0x00f8413b 0x107000 + 15192379
4 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
5 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfefe328 ebx: 0xbff00308 ecx: 0x00000003 edx: 0x00000002
edi: 0x7b217a80 esi: 0x00000014 ebp: 0xbff002e8 esp: 0xbff002c0
ss: 0x00000023 efl: 0x00010206 eip: 0x98a5b68a cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000018
Logical CPU: 0
Binary Images:
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0x9891f000 - 0x98b07ff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98b08000 - 0x98b0bff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x98b0c000 - 0x98b0cffd libOpenScriptingUtil.dylib (148.2) <907E25B1-4F50-3461-B8D5-733C687EB534> /usr/lib/libOpenScriptingUtil.dylib
0x98b0d000 - 0x98b14ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x98b15000 - 0x98c33ff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x98c34000 - 0x98c35fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x98c36000 - 0x98c36fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x98c67000 - 0x98c71ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x98d0a000 - 0x98f62ff1 com.apple.JavaScriptCore (8536 - 8536.26.7) <75629E05-65FE-3699-8CDC-80C95015CF42> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x991fd000 - 0x99249fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x9924a000 - 0x992b9ffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x992ba000 - 0x992bcffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x992f3000 - 0x9938dfff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x9938e000 - 0x99477ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x9947a000 - 0x994defff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x995f6000 - 0x99606ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x99607000 - 0x99764ffb com.apple.QTKit (7.7.1 - 2599.13) <2DC9E2BB-9895-3D02-A318-88431052E70B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x99765000 - 0x9997cfff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x999c0000 - 0x999ccffa com.apple.CrashReporterSupport (10.8.2 - 415) <BAE9900A-51E7-3AD4-A7FB-7E6CCFFB2F21> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x999d1000 - 0x999edff7 libPng.dylib (845) <14C43094-C670-3575-BF9B-3A967E05EAC0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x999ee000 - 0x99a13ffb com.apple.framework.familycontrols (4.1 - 410) <5A8504E7-D95D-3101-8E20-38EADE8DEAE1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x99a1b000 - 0x99a69ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99a6a000 - 0x99a6dffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x99a6e000 - 0x99b0eff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x99b0f000 - 0x99b21ff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x99b22000 - 0x99b26fff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x99b27000 - 0x99b6cff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x99b6d000 - 0x99b84ff4 com.apple.CoreMediaAuthoring (2.1 - 914) <37C0A2C7-73B3-39BC-8DE1-4A6B75F115FC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x99b89000 - 0x99badfff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x99bae000 - 0x99e6efff com.apple.security (7.0 - 55179.1) <CB470E48-621B-34D9-9E78-8B773358CB6B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99e6f000 - 0x99e7dfff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x99e7e000 - 0x9a2c0fff com.apple.CoreGraphics (1.600.0 - 324.6) <66556166-F9A7-3EEC-A562-46061C7A79E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9a2c1000 - 0x9a2c3fff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9a2c4000 - 0x9a3dcff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x9a3dd000 - 0x9a3e3fff libGFXShared.dylib (8.6.1) <E32A7266-FCDD-352C-9C2A-8939265974AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9a3e4000 - 0x9a4efff7 libJP2.dylib (845) <D409C913-6FA4-3D60-BFE0-B9FC6A02FEE0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9a4f0000 - 0x9a4f9ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9a4fa000 - 0x9a57fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9a582000 - 0x9a582fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x9a58f000 - 0x9a5b3fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9a5b4000 - 0x9a5bbffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x9a5bc000 - 0x9a636ff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 714
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=207.9M resident=147.0M(71%) swapped_out_or_unallocated=60.9M(29%)
Writable regions: Total=86.9M written=2252K(3%) resident=27.0M(31%) swapped_out=0K(0%) unallocated=59.9M(69%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.8M
CG backing stores 172K
CG image 152K
CG shared images 192K
CoreServices 1412K
MALLOC 24.6M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=35 4576K
Stack 68.1M
VM_ALLOCATE 17.1M
__DATA 9784K
__DATA/__OBJC 232K
__IMAGE 528K
__LINKEDIT 39.1M
__OBJC 2672K
__OBJC/__DATA 36K
__PAGEZERO 4K
__TEXT 168.8M
__UNICODE 544K
mapped file 160.5M
shared memory 308K
=========== =======
TOTAL 530.2M
Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.49f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3037382E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3037382E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: FUJITSU MJA2250BH FFS G1, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: USB Optical Mouse, 0x0461 (Primax Electronics), 0x4d0f, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 6Quit Calendar if it's running. Triple-click the line below to select it:
~/Library/Calendars
Right-click or control-click the highlighted line and select Services ▹ Reveal. A Finder window should open with a folder selected. Move the selected folder to the Desktop, leaving the window open.
Try again to sign out of iCloud. If you're successful, put the folder you moved back where it was. Launch Calendar and unsubscribe from any calendars that are not based in iCloud. You can add them back later, but make sure you don't synchronize them to iCloud. -
New Adobe CS6 continuously crashing on Mac 10.6.8
Why might this be happening?
All that the crash report says is "Adobe could not find any solutions or workarounds for the recent crash in Adobe Audition CS6."
Has this happened to anyone else?I don't have any experience with Macs, I've been working on PCs, but...
are all software and all drivers actual, including the newest patches?
Do you have tried to reinstall Audition? On which action Audition crashed? -
Adobe Flash Player crashing in Mac
I know there have been numerous threads about this same issue, but I was wondering if there was anything else that I can try? I have:
Mac OSX 10.7.4
Firefox 12.0
I *had* Adobe 11.2.202.235 then I downgraded it back to 10.3.183.10
When I had the latest version, youtube videos would only load to a certain point, then restarted after it played till that loaded point.
When I want to watch other clips, they don't load at all and crash, and my browser freezes for about a minute till it gives me the grey "Adobe has crashed" message and prompts me to send a crash report (which i always do). Now that I've downgraded, it works a little better, but it still works intermittently. Should I downgrade the flashplayer even more? Or just wait for a fix? or is there anything else AT ALL that I can do with this? I went to the apple store, it's not my hardware/computer, and it's not my internet at home because everyone else's computer works. So I've deduced that it can only be flashplayer.Thanks!!!Here's what i got on the details tab when i clicked on one of the reports
Signature
hang More Reports Search
UUID
30d98c79-5657-40f1-9a1a-d689f2120603
Date Processed
2012-06-03 04:10:52
Process Type
plugin Version: Filename: Flash Player.plugin
Uptime
220
Install Age
4.3 weeks since version was first installed.
Install Time
2012-05-04 00:39:36
Product
Firefox
Version
12.0
Build ID
20120420145725
Release Channel
release
OS
Mac OS X
OS Version
10.7.4 11E53
Build Architecture
x86
Build Architecture Info
GenuineIntel family 6 model 42 stepping 7
Crash Reason
No crash
Crash Address
User Comments
App Notes
AdapterVendorID: 0x8086, AdapterDeviceID: 0x 126GL Context? GL Context+ GL Layers? GL Layers+
Processor Notes
Priority Job; No thread was identified as the cause of the crash
EMCheckCompatibility
True
Winsock LSP
Adapter Vendor ID
Adapter Device ID -
Adobe Help CS5 wants to download a newer version of Adobe Help for Mac , you press dopwnload , once done, press install, then it crashes
I have Snow Leopard X.6.3 with 32 Gb of Ram on a mac Pro, I think it's a bug?Hi: please see the related forum (and potential fix) posted here:
http://forums.adobe.com/message/2777812 -
Adobe Reader Keeps Crashing On Mac
I'm having issues with Adobe Reader on my MacBook Pro Retina. The MacBook is a 13" late 2013 model running OS X Yosemite 10.10.2 and I have the latest version of Adobe Reader (11.0.10) installed. Whenever I open multiple PDF's Adobe Reader crashes. Usually it's when I open 3 or more PDF's but sometimes it crashes when I only open 1 or 2. Any suggestions?
Hi ctw1979,
Please remove and the reinstall Adobe Reader from the link mentioned here:
Adobe Acrobat Reader DC Install for all versions
Check if it still crashes and let me know.
Regards,
Anubha -
Why does Adobe Reader constantly crash on Mac Yosemite?
I have tried deleting and reinstalling and still Adobe Reader and still cannot open any PDFs. The document briefly flashes and then an error message says to reopen. I have not been able to find any solution and cannot access any of my PDF files.
You have not received any answers to your question yet.
I moved your question from the Adobe Reader for iOS (for iPads & iPhones) forum to the right forum - the Adobe Reader (desktop) forum. Because you are using Mac OS X Yosemite and the desktop version of Adobe Reader.
Hopefully, someone from the Adobe Reader (desktop) forum will assist you shortly. -
Hi
It seems to be a common problem but as my computer skills are not extensive I need an idiot's guide to resolving the issue. Every time I launch Photoshop CC it crashes. Every single time. Any help will be greatly appreciated as I am seriously fed up now and thinking of giving up my subscription and reverting to my old CS5 version. Thanks in advance.
This is from the event log:
EventData
Photoshop.exe
14.2.1.570
52f4a9f2
aticfx64.dll
8.17.10.1047
4cabd6c0
c0000005
000000000002f5bf
14c4
01cfff48df122b18
C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
C:\Windows\system32\aticfx64.dll
56a2ee3c-6b3d-11e4-b42a-b870f4d56f08Hi Helenbak,
Try updating your display drivers and check if the issue persists.
Thank you for posting on Adobe Forums. -
Adobe InDesign CS3 Crashing in Mac OSX 10.9.4
I was able to get CS3 installed on our new MacBook Pro's, but whenever we try to use InDesign, it works correctly until we try to use the text tool.
Here is the crash report: cs3textcrashmaverick - Pastebin.com
I cannot locate our install discs, and had to install via migration (we have a site license). I have reset the prefs, deleted the font cache, and ran cleanup tools.Migration doesn’t work and CS3, even properly installed is unsupported under Mavericks.
You can download the installer from here: http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html
Run the cleaner tool first: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
You are on your own with all of this. CS3 is now 6 versions out of date. -
Adobe Illustrator CC crashes on Mac OS X 10.9
It crashes when it starts, no error messages, just crash... But it works fine with root account. What's the problem?
Hi dyzdyz010,
It is because of the permission issues of the user on the system. You should grant read-write permission to the ~/Library/Application Support/... and ~/Library/Preferences/... and propogate that to all the children of these folders.
Sanjay.
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