Adobe CC apps nightmare, hideous interfaces

Question

Hi,
I have just bought into the whole Adobe CC apps things after years of working with CS4, 5 and 5.5 and remaining compatible with most of my clients, few are taking the leap to CC right now. And when I report on what my last week has been like with Adobe CC installation... they likely won't for quite some time.
First, upon installing CC, Dreamweaver requested I install Java 6 during installation. Since the request came from an Adobe app, I figured it was required, I did it.
Dreamweaver didn't launch.
Uninstalled it. Reinstalled it. Still didn't launch. Tried to chat online, used the callback option. Surprisingly, it called me back and said someone would be with me just 40 minutes after I called. I then proceeded to wait on the phone for 56 minutes, no one came. Luckily I was able to continue working. Tried the chat thing again, waited, no answer. Tried the call thing the next day. Got the callback, someone finally came on.
However, all they were able to do was read through a manual and attempt to help - this is not what your support lines are for Adobe. Anyone can read an online help resource, these people are supposedly paid to be profess... oh, wait, they're in India. I get it. They're not paid professionals. They're just glorified phone jockies. Yeah, was readily apparent with the person I talked to.
So I muddled through and figured out that somehow, in the confusion of Dreamweaver not being able to install itself, uninstalling the whole shebang, manually installing Java from their web site - v7 only - and then reinstalling, the Java 6 update got wiped. Searched for it, installed it, DW worked right away.
However, I continue to be extremely disappointed in the interface, and completely amazed that the Properties panel in Dreamweaver is still ridiculously underwhelming.
Case in point, the URL field.
Why has this field remained limited to just 30 characters when the Property panel extends the full width of the screen and is completely empty from the walfway mark over to the far right?
Can't remember the last time I had such a simple URL it even fit in there, mostly dealing with enewsletters with externally-hosted content... need hard URLs that are lengthy, this limitation adds too much time to my work and is annoying beyond belief.
In addition, all CC apps now leave a hideous solid background that covers all other apps, and the Finder, this to me is reverting back to 1998 standards, not Mac OS X standards at all.
Are the recent Adobe CC apps all Windoze ports? The dialogue boxes look hideous, the progress bars, etc, etc. all hideous, nothing like the slick CS4 look that was a major improvement over previous versions.
And in any dialogue box you have to tab through every single option in the dialogue box... what?
That's just inexcusable, it's as if they have provided us with beta versions that haven't been skinned properly yet, we're looking at all the ugly underbelly. And it sucks. I hate my days now. I used to love working with Adobe apps, I converted a dozen or more clients away from Quark XPress in the last 4-5 years... they're going to kill me when [if] they upgrade to CC. I'm going to tell them not to - not until Adobe fixes all of the issues that still exist.
Not that I expect Adobe to respond, but you can bet your *** I sent them a bug report, because right now, all of their apps are very buggy in my eyes... I have a list of over 100 items from CS5 that do not appear to have been addressed with the latest releases... so lots of bug reports to file.
So, Adobe... you have my money... put it to good use, fix your apps immediately. If there is a general mailbox I can send this lengthy bug report on all Adobe apps to please let me know, I don't have time to submit each individually via your feedback forms, you're not paying me, and clearly you're not paying professional support staff either.
Have used Illustrator since Illustrator 88, PhotoShop since v1.0, and InDesign since v3.0 - I don't think *anyone* used 1 and 2 ;-).
The current apps appear to have digressed back about a dozen years in terms of look and feel, very disappointing.
Thanks.
AndrewC1264

Answer 1

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