Adobe CC Programs show up as trials & asking for serial

I tried to figure the problem to the best of my knowledge before asking here. I just purchased the Adobe CC monthly student & teacher & was charged for it but once I install any of the programs (eg. photoshop, illustrator, after effects) it shows up as a trial.
These are my system specs; Mac OS 10.10.2
Why is it showing up like a trial after my cc was charged? What can I do to fix the issue?
And again I apologize for coming with the same question but my computer skills are limited beyond graphic and motion design.
TIA!

Hi Rosa Perez,
Kindly follow the below mentioned links and share the results.
Creative Cloud applications ask for serial number
Activation & Deactivation Help
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Thanks,
Atul Saini

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Applications installed as trial; asking for serial number?

This seems to be similar to other users' problems, but it has not been solved on our system yet:
Our office has 1 seat of Creative Cloud for Teams.
I successfully downloaded and installed Illustrator on my computer.
Then I re-assigned our seat to another person in the office, who already had a trial of Illustrator CS6 installed.
I received the email "...unfortunately you no longer have access..." and the other person received the invitation email.
They accepted the invitation email, opened Illustrator trial, and clicked "License this software".
It logged in with their Adobe ID, but then asks for a serial number (which does not apply to Creative Cloud).
How can we get their software licensed?
We are using Windows 7 Professional 64-bit.
"Hosts" file has no Adobe entries.
Tried downloading and installing Photoshop CS6: same problem. Opens as a Trial, which then cannot be licensed.

I just had the user re-accept the invitation, and it seemed to solve the problem.
For whatever reason, the first 2 times she accepted the invitation, it didn't register with the Creative Cloud Admin console.
But now applications seem to be fully licensed, and the admin console shows the user as active.

Encore Error/Premiere Trial asking for Serial Number

I was told to go here from the help chat.
I'm trying to build a DVD on Encore. I was using CS5.5 and kept getting errors when building.
This error shows up before getting the other error I keep getting on my Encore CS5.5
I kept getting error -47 on my Encore CS5.5 when trying to build a DVD. I tried looking up solutions but the only solution the forums posted and tried them but it didn't help (disabling spotlight).
Apparently error -47 is when the items being used in a different place, but mine wasn't being used. I even restarted the computer and only opened Encore to instantly build the DVD but the same error came up.
So I downloaded the Premiere family pack trial to get Encore CS6, which it downloaded. But when I try to open it, it asks for a serial number.
I don't know if I was supposed to get a serial number and didn't get one, or what.
I can't buy Encore alone, and I'm not going to buy the pack (I go to a college that has all the adobe products free to me, they are just currently closed today).
If I could get the first error fixed that would solve my problems; but since I can't find that solution so far I'm trying to see if CS6 will fix it.
I'm trying to figure out why it's asking for a serial number and if I have one where it is.
I've searched my products/services and it doesn't show up, I'm assuming because this is a free trial.
If I'm not able to access Encore because it's the free trial, then I don't understand why it downloaded it in the first place.
I'm using a Mac, if that helps. Also if there's information I left out (which there probably is) then let me know.

Okay thank you.
It just doesn't make sense why it automatically installs it during the trial if you can't use it.

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I just installed Illustrator CS4 TRIAL and it is stating that trial has expired and is asking for a serial number. I literally only downloaded this about an hour ago.
Does anyone have any ideas what is up with that?
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You had another trial (of another product) and let it time out, locking the licensing system or another existing Adobe product is preventing the trial from running. Nothing you can do about it, unless you feel like wiping your computer and reinstalling your operating system from scratch plus al lthe software.
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I downloaded this program via the direct link after having so much problems with the adobe assistant thing giving me the same error numerous times. I finally have it downloaded and now it wont let me use the trial version of it. It keeps asking me to validate it and enter in my serial number. What if anything can I do to get it to work? My homework is already a day late because of this program not downloading properly. I have Windows 7 dont know if that matters or not on how to fix it.

That was the first time I ever tried to install Acrobat XI Professional though so that doesnt make sense to me. When I started my A&P class + A&P labs I found out I needed this software. I purchased it from my school however I have no idea of when it will get here and since my class has already begun I am just at my wits end. I dont have another computer to try it on to see if it would work or not on there.

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium

Have a membership Adobe says I have a free membership , trying to re-load and/or update INDesign CC - Keeps Asking for serial

I Have had a paid membership for over a year, Adobe says I have a free membership , I have PAS and AI installed and updated - When trying to re-load and/or update INDesign CC - Keeps saying my trial is over and is asking for serial number. I have uninstalled Indesign and the Creative Cloud desktop App.
Running on a PC, Windows 7 Professional
Any suggestions.

I cannot tell you how to resolve this, but I can tell you what happened to me since I made the mistake of buying a year's membership.
Like you, I noticed that despite paying the fee and it leaving my account, I still only had access to the trial versions of the apps. I read around and some people commented that it took some time for the billing team and other teams to co-ordinate information at busy times (though it seemed odd a company of Adobe's size would have this workflow) and as I could still make do with the trial apps, I waited.
Eventually, with the trial days going down to the low digits, I contacted Adobe "customer support" to ask how I could rectify the problem. They cheerfully told me that I had not purchased a subscription from them, that I was not on their records and with this the implication that my expectation was foolish as I didn't own their product. I supplied some bank information to show I had paid and they had taken money, but I just got the same poorly worded response telling me records had been checked and there was no way I had been charged. The issue was closed and it was clear to me I could not change their mind despite having evidence that clearly indicated Adobe had charged me the exact payment for the service I was asking about.
As some weeks had gone by I resolved to contact my bank, but the birth of my Daughter in late October meant I forgot to do so. My mistake, I know, but I think understandable. I noticed that in late November another charge was taken from my account (and I checked to see if I could access the apps but I was still being asked to provide a serial number I was never given (or needed if other people are correct on this). I contacted my Bank and asked them to prevent any more charges and also to begin the process of charging back the money for a service I never received. I sent them the correspondence I had with Adobe, in which they said I had never purchased the service, as well as copies of my account to go with the data they had access to. My money was refunded before Christmas, which I was very glad to see. I thought that it would be the end of it for a while and resolved to cancel. However under my account details it still shows I only have a free membership! I cannot cancel something I do not have!
I have now received a letter from my bank indicating Adobe have contested my charge back, and they have supplied documents that show I have signed up for and paid for the year's service. There is no indication of them acknowledging that despite the fact I never denied signing up, they failed to provide the service I paid for! Just that they want the money back!
So now I am in a situation where I cannot cancel and will continue to be charged for something that I still cannot access! I will continue to see if I can fight with the aid of my bank, but its a rather distressing that a company can hold you over a barrel for something you never got, even by their own admission.
I hope that you get a better resolution than I did.

Adobe Application Manager Keeps Asking For Serial Number

I bought CS6 Design Standard a few days ago, and although I have already validated the software, these last couple of days every time I open Photoshop, Adobe Application Manager thinks I am using a trial version and asks me to choose between continuing this trial and licensing the software. After I enter my serial number everything works fine but it is a nuissance to be entering the serial all the time. I never even had a CS6 trial installed on this computer before. Is there a way around this? Is this happening because of my firewall settings? Any help is appreciated. Thanks.

Hello there,
Rather than starting a new thread, I prefer to pile up on this one.
I have the same problem. Quite regularly, Adobe Application Manager (AAM) ask me if I want ot carry onthe trial or enter a license. I entered my license so often that I know it by heart now.
I'm under OSX 10.6.8 (iMac desktop), French language (same for CS6 standard).
I have only one user, and it is an "administrator".
Rather than asking about privileges, what are the files this application manager need access to? Where are they located? Which file? Who should be the owner and what should the permission be on those files? Would a "Repair permission" fix this for these application files (i.e. non system files)?
Thanks in advance for any help.
Pierre
PS: The same CS6 is installed on a laptop under 10.8.2 (with same serial). I use it rarely. But there it does not seem to have the same issue. So far, AAM did not ask for serial again and keep updating happily.

I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

Please then use your web Browser address http://www.adobe.com/ and sign in with your Adobe User ID and Password to your account the has your Subscription and use https://www.adobe.com/account/my-products-services.html capture the page which shows you have a subscription like I showed you I have.
Open Adobe Creative Cloud desktop application use the APP tab and capture that scree to show Photoshop is installed and up to date like I did. Capture that screen. Show us you have installed Photoshop and its up to date.
Open Photoshop and use menu Help it should show tha its activated because there will be a menu item Sign Out. If it is Sign In, Sign in using the account that has the subscription the one you used above to Activate Photoshop.

Ive downloaded csk6 design and web premium trial its asking for serial number

I've downloaded cs6 design and web premium trial its asking for serial number, WHERE DO I GET SERIEL NUMBER FOR TRIAL

There are no serials for trials. it simply has expired. Read this:
Adobe trial software expired early
Mylenium

I have install adobe xPro but it is asking for serial number and this has not been issued to be

Dear Colleagues,
I have installed the adobe acrobat X1 Pro but it is asking for a serial number that is not issued to me.
How can i get a serial number for this trial document

Trials don't use serial numbers. If it asks for one, then the trial has self-destructed and there is no way to revive it unless you buy it.
Adobe trial software expired early
Mylenium

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I selected "try" from the adobe CS5 page and when I am in the install window it asks for serial number.
Why ???
Now there is option to "try as a trial version" however it will not allow me to progress and select this option.
Very Frustrating...

Did you run any other trials already? in any case, try the suggestions listed in the respective section regarding licensing here and also have a look at the specific CS5 stuff.
Mylenium

Had trial version of Photoshop, now bought CCloud, but photoshop still asks for serial number

I had downloaded a free trial of Photoshop, it expired, which led me to buy Creative Cloud so I could use it. Now after purchasing it, it keeps saying "trial expired" and wants a serial number, but every other app works ok without having to load a serial number. Also, have been on hold with customer service for well over 2 hours. I've tried uninstalling and reinstalling/downloading Photoshop multiple times (just like the chat help suggested) yet it still asks for serial number since trial has expired to open Photoshop. Help?

I finally managed to get Customer Support on a Chat line. There is no registation for CC products but you do have to activate your download/subscription using your Adobe ID and password. That removes the request for a registration/serial number.
I am now on line and happy. Sad it takes so much sweat and frustration to get these simple things done.
Jack

I already registered my premiere elements online but it still asks for serial number validation and I cannot get into the program.

I sign in with my adobe username/login info and then it asks for my serial number validation which I have gone online to enter. It says the product is validated online but when I try to get into the program it still asks to connect to the internet to validate your serial number...

If you had made a search in this forum you would have found the answer many times. You have to thoroughly delete iWork. It isn't enough to delete the parts you see in the application folder.
use Yvan Koenig's script:
          •          Go to http://www.box.com/s/00qnssoyeq2xvc22ra4k
          •          Choose public_YK > for_iWork'09 > other_iWork'09 items
          •          Click on uninstall iWork '09.zip, decompress it, open it in AppleScript Editor and click the Run button
restart the computer for good measures and install from the disk again. Don't forget to do the updates too

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It's coming when I try to open yahoo.not able to open yahoo.now how can that be outdated? It's opening fine in my laptop, problem only in iPad mini. Can anyone help?

Adobe CC Programs show up as trials & asking for serial

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