Adobe CC thinks illustrator is installed?!

Help!
My computer has no traces of illustrator CC installed, yet adobe CC thinks it's there.
I am not able to download it again due to this issue!!
Please help, please

Hi Jawdiboy,
Please follow the instructions on this help link: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
In case of further help, you can call us at: 800-443-8158 or chat with us at: http://helpx.adobe.com/contact.html
Let us know if you need more assistance.
Thanks
Srishti A

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    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
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    WARNING: Payload cannot be installed due to dependent operation failure
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    WARNING: Payload cannot be installed due to dependent operation failure
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