Adobe CC updates fail?
after effects cc
indesign cc
flash professional cc
premiere pro cc
prelude cc
ALL fail upadates?
Im on Macbook Pro v10.9.1
Hi tsoq,
Please specify the exact error message.
Regards,
Romit Sinha
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Adobe CS5 Updates fails !!! There was an error downloading this update HELP
Adobe CS5 Updates fails !!! There was an error downloading this update HELP (Windows)
I have the same problem, but I'm on a mac 10.9. I have 2 folders inside the Adobe Patch folder inside the Adobe folder. The items have a bunch of letters and numbers.
I've attempted 2 downloads, each going through almost the whole process and stopping about 90% saying unable to install, fix the problems listed below (there was an error downloading this update, please quit and try again later). When I click on the consumer support for further assistance, it takes me to an Adobe page that says “This serial number is not for a qualifying product. Please try another” . I have CS4 design premium, CS5 design standard, and Acrobat Professional installed.
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Adobe Illustrator update fails every time.
I've been trying to update Illustrator CS6 for the last 2 weeks via Adobe Application Manager, but each time I try to update Illustrator it tells me the update failed. What's the bug here and how can I get the update? All the other apps seem to update just fine (InDesign, Photoshop, Acrobat, Muse, etc.). There seems to be something broken in Illustrator or in the Application Manager for it to so consistently fail to update.
I DID find the installation logs for Illustrator. What I didn't find were any ERROR messages in it. Below is the text file from the installation logs for you to check through to see if I missed anything. By the way, the Adobe rep I spoke to didn't ask me anything about the installation logs at all. After putting me on hold several times he told me that because I had both CS4 and CS6 installed on my Mac, I needed to delete both of them and do a complete reinstall of each of them.
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | START - Installer Session
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | RIBS version: 7.0.0.91
02/28/13 16:34:24:222 | [INFO] | | OOBE | DE | | | | 61126374 | OSX version: 10.6.8
02/28/13 16:34:24:222 | [INFO] | | OOBE | DE | | | | 61126374 | ::START TIMER:: [Total Timer]
02/28/13 16:34:24:222 | [INFO] | | OOBE | DE | | | | 61126374 | CHECK: Single instance running
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | CHECK : Credentials
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Load Deployment File
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | deploymentFile option not given
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | CHECK : Another Native OS installer already running
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Create Required Folders
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Assuming install mode
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Looking up install source path
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Sync Media DB ...
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | ::START TIMER:: [Sync Media DB]
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Pre check media db sync
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | End of Pre check media db sync. Exit code: 0
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | :: END TIMER :: [Sync Media DB] took 1224 milliseconds (1.224 seconds) DTR = 333.333 KBPS (0.325521 MBPS)
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Ready to initialize session to start with ...
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | ::START TIMER:: [CreatePayloadSession]
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Updated source path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {04EDB643-8253-47E6-9E50-77FF74C1BCE0}
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fi_FILanguagePack-161112224659/AdobeIllustrator16fi_FILanguagePack-161112 224659.dmg
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {07BA5541-86E0-44B8-911D-557C1901A9FB}
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16pt_BRLanguagePack-161112225309/AdobeIllustrator16pt_BRLanguagePack-161112 225309.dmg
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {17D5D336-F08E-4D4A-A5AE-369165C7F57C}
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ja_JPLanguagePack-161112223850/AdobeIllustrator16ja_JPLanguagePack-161112 223850.dmg
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {1FB27DF0-4841-49F1-A40C-468DAB4EFDDF}
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_AELanguagePack-161112231517/AdobeIllustrator16en_AELanguagePack-161112 231517.dmg
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {25143FAE-0AAE-4051-8019-EE31CFD945C2}
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_CALanguagePack-161112223426/AdobeIllustrator16fr_CALanguagePack-161112 223426.dmg
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {3B815145-710A-479B-925A-7747172F498B}
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16zh_CNLanguagePack-161112225912/AdobeIllustrator16zh_CNLanguagePack-161112 225912.dmg
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {426959D6-D6F1-44C5-B1C8-D2F82E70AAC5}
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16sv_SELanguagePack-161112225513/AdobeIllustrator16sv_SELanguagePack-161112 225513.dmg
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {49D6678F-6F22-4BDC-A76D-2B09F18FDE92}
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16nl_NLLanguagePack-161112225107/AdobeIllustrator16nl_NLLanguagePack-161112 225107.dmg
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {4CEA8A14-78A4-41F0-B379-99F2F0CF7D7C}
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_FRLanguagePack-161112223639/AdobeIllustrator16fr_FRLanguagePack-161112 223639.dmg
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {5480D6AC-DB6B-465E-8D88-36DCE46774C1}
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16da_DKLanguagePack-161112224049/AdobeIllustrator16da_DKLanguagePack-161112 224049.dmg
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {58F60864-D049-436B-B0D7-70828EEFC12B}
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16es_MXLanguagePack-161112224457/AdobeIllustrator16es_MXLanguagePack-161112 224457.dmg
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {5C53CF24-0155-4CBD-A202-2069997C7388}
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16zh_TWLanguagePack-161112230110/AdobeIllustrator16zh_TWLanguagePack-161112 230110.dmg
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {6431AB6D-0BD6-4B33-87C1-D6F5E9F0F217}
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16es_ESLanguagePack-161112224255/AdobeIllustrator16es_ESLanguagePack-161112 224255.dmg
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {64FDF60C-10F0-4B86-9420-6F54CE9093D5}
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16tr_TRLanguagePack-161112231115/AdobeIllustrator16tr_TRLanguagePack-161112 231115.dmg
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {6DF68862-8987-486B-95FD-7EA7398A9115}
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16cs_CZLanguagePack-161112230310/AdobeIllustrator16cs_CZLanguagePack-161112 230310.dmg
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {6E5749D0-2BC3-40A7-B5B0-433AC896B70B}
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_MALanguagePack-161112231920/AdobeIllustrator16fr_MALanguagePack-161112 231920.dmg
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {8EB61C9E-3CE2-41A0-97BD-BAC64DC4D2A8}
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16it_ITLanguagePack-161112224904/AdobeIllustrator16it_ITLanguagePack-161112 224904.dmg
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {A38BA688-C669-42E4-A4AC-C82B0ADE1460}
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16hu_HULanguagePack-161112230509/AdobeIllustrator16hu_HULanguagePack-161112 230509.dmg
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {C5880636-A202-440B-96C3-FB90F9EF985D}
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_GBLanguagePack-161112223218/AdobeIllustrator16en_GBLanguagePack-161112 223218.dmg
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {CB5AFE60-4B34-4B60-A38B-67ECDD44A5C0}
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16de_DELanguagePack-161112223003/AdobeIllustrator16de_DELanguagePack-161112 223003.dmg
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {CF88F707-EA06-4B92-895E-A42506C75980}
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_ILLanguagePack-161112231720/AdobeIllustrator16en_ILLanguagePack-161112 231720.dmg
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {D15F127C-BA46-40AD-9DFA-B8B6B3A7B8BC}
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ko_KRLanguagePack-161112225714/AdobeIllustrator16ko_KRLanguagePack-161112 225714.dmg
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {D4BE31B2-9173-4CF7-AF24-C0EBA97E6CE6}
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ru_RULanguagePack-161112230914/AdobeIllustrator16ru_RULanguagePack-161112 230914.dmg
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {D5B78026-B998-49E0-A987-3282C862C0E3}
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16-mul-250113205008/AdobeIllustrator16-mul-250113205008.dmg
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {E111CE96-4E5B-4CFA-84FB-82D019AEF8FB}
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16pl_PLLanguagePack-161112230712/AdobeIllustrator16pl_PLLanguagePack-161112 230712.dmg
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {E36BFDF1-93B6-478C-BC35-445D9FBFE464}
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16uk_UALanguagePack-161112231316/AdobeIllustrator16uk_UALanguagePack-161112 231316.dmg
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | -------------------- END - Updating Media Sources - END --------------------
02/28/13 16:34:24:351 | [INFO] | | OOBE | DE | | | | 61126374 | Supported RIBS version range: [0.0.0.0,7.0.0.91]
02/28/13 16:34:24:352 | [INFO] | | OOBE | DE | | | | 61126374 | ----------------- CreatePayloadSession: machine is x86 ---------------
02/28/13 16:34:28:712 | [INFO] | | OOBE | DE | | | | 61126374 | ______ Verify Dependency Subscribers ______
02/28/13 16:34:28:712 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fi_FILanguagePack 16.2.0.0 {04EDB643-8253-47E6-9E50-77FF74C1BCE0} requires a parent with following specification:
02/28/13 16:34:28:712 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:712 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fi_FILanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16pt_BRLanguagePack 16.2.0.0 {07BA5541-86E0-44B8-911D-557C1901A9FB} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pt_BRLanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ja_JPLanguagePack 16.2.0.0 {17D5D336-F08E-4D4A-A5AE-369165C7F57C} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ja_JPLanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_AELanguagePack 16.2.0.0 {1FB27DF0-4841-49F1-A40C-468DAB4EFDDF} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_AELanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_CALanguagePack 16.2.0.0 {25143FAE-0AAE-4051-8019-EE31CFD945C2} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_CALanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16zh_CNLanguagePack 16.2.0.0 {3B815145-710A-479B-925A-7747172F498B} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_CNLanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16sv_SELanguagePack 16.2.0.0 {426959D6-D6F1-44C5-B1C8-D2F82E70AAC5} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16sv_SELanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16nl_NLLanguagePack 16.2.0.0 {49D6678F-6F22-4BDC-A76D-2B09F18FDE92} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16nl_NLLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_FRLanguagePack 16.2.0.0 {4CEA8A14-78A4-41F0-B379-99F2F0CF7D7C} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_FRLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16da_DKLanguagePack 16.2.0.0 {5480D6AC-DB6B-465E-8D88-36DCE46774C1} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16da_DKLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16es_MXLanguagePack 16.2.0.0 {58F60864-D049-436B-B0D7-70828EEFC12B} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_MXLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16zh_TWLanguagePack 16.2.0.0 {5C53CF24-0155-4CBD-A202-2069997C7388} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_TWLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16es_ESLanguagePack 16.2.0.0 {6431AB6D-0BD6-4B33-87C1-D6F5E9F0F217} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_ESLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16tr_TRLanguagePack 16.2.0.0 {64FDF60C-10F0-4B86-9420-6F54CE9093D5} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16tr_TRLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16cs_CZLanguagePack 16.2.0.0 {6DF68862-8987-486B-95FD-7EA7398A9115} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16cs_CZLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_MALanguagePack 16.2.0.0 {6E5749D0-2BC3-40A7-B5B0-433AC896B70B} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_MALanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16it_ITLanguagePack 16.2.0.0 {8EB61C9E-3CE2-41A0-97BD-BAC64DC4D2A8} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16it_ITLanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16hu_HULanguagePack 16.2.0.0 {A38BA688-C669-42E4-A4AC-C82B0ADE1460} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16hu_HULanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_GBLanguagePack 16.2.0.0 {C5880636-A202-440B-96C3-FB90F9EF985D} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16de_DELanguagePack 16.2.0.0 {CB5AFE60-4B34-4B60-A38B-67ECDD44A5C0} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16de_DELanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_ILLanguagePack 16.2.0.0 {CF88F707-EA06-4B92-895E-A42506C75980} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_ILLanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ko_KRLanguagePack 16.2.0.0 {D15F127C-BA46-40AD-9DFA-B8B6B3A7B8BC} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ko_KRLanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ru_RULanguagePack 16.2.0.0 {D4BE31B2-9173-4CF7-AF24-C0EBA97E6CE6} requires a parent with following specification:
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ru_RULanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16pl_PLLanguagePack 16.2.0.0 {E111CE96-4E5B-4CFA-84FB-82D019AEF8FB} requires a parent with following specification:
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pl_PLLanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16uk_UALanguagePack 16.2.0.0 {E36BFDF1-93B6-478C-BC35-445D9FBFE464} requires a parent with following specification:
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16uk_UALanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [INFO] | | OOBE | DE | | | | 61126374 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/28/13 16:34:28:717 | [INFO] | | OOBE | DE | | | | 61126374 | Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3}: 0 (0,0)
02/28/13 16:34:28:717 | [INFO] | | OOBE | DE | | | | 61126374 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/28/13 16:34:28:719 | [INFO] | | OOBE | DE | | | | 61126374 | Patch Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} can be applied to product Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED}
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "installSourcePath" to: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "mode" to: silent
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "updateManifestPath" to: /Users/lenwilliams/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeIllustrator16-mul/16.8/16.8.xml
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "workflow" to: updater
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "extensionsOnly" to: 1
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "mode" to: silent
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "patchesOnly" to: 1
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "updateManifestPath" to: /Users/lenwilliams/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeIllustrator16-mul/16.8/16.8.xml
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "workflow" to: updater
02/28/13 16:34:36:311 | [INFO] | | OOBE | DE | | | | 61126374 | Found payload actions:
02/28/13 16:34:36:311 | [INFO] | | OOBE | DE | | | | 61126374 | Deciding what installer mode to use...
02/28/13 16:34:36:559 | [INFO] | | OOBE | DE | | | | 61126374 | BEGIN Setting requested payload actions
02/28/13 16:34:36:560 | [INFO] | | OOBE | DE | | | | 61126374 | Value returned on lookup of payload: Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} is: false
02/28/13 16:34:36:560 | [INFO] | | OOBE | DE | | | | 61126374 | Action string for Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} is install
02/28/13 16:34:36:725 | [INFO] | | OOBE | DE | | | | 61126374 | END Setting requested payload actions
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | Collected advanced path check information for INSTALLDIR
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is a well-formed path
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is not the root path
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is on a local volume
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is on a writable volume
02/28/13 16:34:36:730 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is not on a case sensitive volume
02/28/13 16:34:36:730 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR passed path basic path validation: /Applications
02/28/13 16:34:37:410 | [INFO] | | OOBE | DE | | | | 61126374 | BEGIN InstallOperationsQueue Unordered operations -
Adobe Illustrator update fails . . . now what?
I have received updates regularly for the other Adobe software without issue. However, for over a month, Illustrator's update fails. The error message is:
"Update Failed
Unable to extract the downloaded files. Press Retry to download again.
(U44M1l210)"
Retry, fails, retry, fails, retry fails, ad infinitum.
Adobe has a problem with this update for whatever reason and needs to fix it.
Computer: ASUS Sabertooth Rev. 1.0, AMD 8150 at 4.4GHz; 16M 1866 DDR3, 1TB SATA III HD
OS: WIN 7 UltimateU44M1I210 - Creative Cloud Help / Error U44M1I210 | Install updates :
http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html -
Adobe Illustrator Update failed
It's my first time downloading illustrator, but when i started installing it, it kept saying "update failed. this patch is not applicable for you." I am using a mac system with ios 10.8. Anybody help me with this issue? Thanks.
update manually:
pre cc updates: http://www.adobe.com/downloads/updates/
cc updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
cc 2014 updates: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html) -
Adobe Pro updater fails after implementing Cryptolocker software restriction policies - need fix
Hello everyone
As part of our protection against the fast-spreading Cryptolocker virus, I added a Group Policy Object with Software Restriction Policies against executing files in the temp directories that Cryptolocker uses:
%appdata%\*.exe
%appdata%\*\*.exe
%LocalAppData%\*.exe
%LocalAppData%\*\*.exe
e.g. the variable directories %appdata% and %localappdata% and one level down from there
I also blocked executables from running within various "zip" programs.
I learned later (second hand) that Acrobat Pro and Adobe Flash updates have been blocked by this SRP. They either get an explicit message or fail with another error. The update downloads successfully but when you try to install it from the system tray icon it fails.
If I go and find the downloaded .MSP file (I have Acrobat Pro 10 so mine was in c:\program data\adobe\ARM\Acrobat_10.1.5 ) and click "Install", it installs successfully.
We have an administrator account that is unrestricted but doing the updates for people is not a good long term solution.
Can someone experienced with this please tell me if there is a specific executable or executables that I can "whitelist" by adding to my Software Restriction Policy as an "Unrestricted" file. The kicker with the "whitelist" is that I need to bless a specific executable (e.g. I can't unrestrict a directory or give wildcards ... it has to be a fully qualified path and file name).
NOTE: We have mostly Windows 7 machines (non Win 7 are Vista so have the same user directory structure) and a mix of Acrobat Pro 9, X, XI
Many thanks in advance for your assistance.I have the same issue as you. I notified Adobe that businesses taking action to prevent CryptoLocker are finding themselves unable to update Adobe Acrobat/Reader. I suggested changing the installer location away from the temp directory. The response I got? "We can't change the installer."
What kind of BS answer is that? Why not just say "we don't care about you as a customer" I hope Adobe gets infected with Crypto. -
Flash update keeps asking me to quit safari. But Safari is not running
Anybody else with the same problem?I feel your pain and have a solution that should work. I have been battling this for several weeks now, finally gave up, and wrapped up a call with an engineer an hour or so ago. Come to find out, regardless of what the O/S tells you in Activity Monitor about Safari, Dashboard, or both "not" running, these processes are in fact being called.
It seems that, at least in my case, on an up-to-date OS X / Safari combo, and with The Weather Channel widget installed, you will never get the newest Adobe Flash Player update to install. As soon as you remove The Weather Channel widget, the Adobe Flash update process will again work normally.
It makes absolutly no sense, but I and the engineer were able to reproduce the fix on my two systems and reproduce both the issue and the fix on his. I suspect this is a issue with The Weather Channel widget - or at least how it is interacting with the O/S and Safari. I suggest checking for any installed/active widgets that grab/stream any soft of content via the web, removing them, and re-running the Flash updater. I hope this helps. -
Adobe Reader Updates Fail - Always. Why?
No Adobe Reader has ever updated successfully on any computer I have ever owned. Other parties' product updates invariably succeed. To update, I must completely uninstall Adobe Reader and re-install from scratch. I have this problem only with this product. Moreover, Adobe Reader updates have never worked on any computer I have ever owned, bar none.
Why just Adobe Reader?Are you talking about updates or upgrades. Upgrades require the download of the new version, typically uninstall of the old version, and then the install of the new version. If updates, just what errors are you getting? Just saying it does not work does not help us help you. You might also ask in the Reader forum.
-
What's the correct procedure for updating Adobe Reader from 9.1.0.163 to Version 9.1.3?
Upon attempting this update twice, an error message pops up that states,
"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
Yet, the installed Version which I just got yesterday, August 5, 2009, is Version 9.1.0.163 and the Patch I downloaded today is AdbeRdrUpd913_all_incr.msp.
NOTE: The first time I installed Version 9.1.0.163, Adobe placed the files in a folder labled Reader 9.0; I then uninstalled Adobe Reader, Created a folder labled Reader 9.1 and re-installed 9.1.0.163 into that folder.Try doing the Update from the HELP TAB in the Reader program window...
That was the only way it worked for me...
If you try to update from the Pop Up telling you Available Updates it does not work...
Unsure why but I could only update thru the Reader Program window only.. -
Why does Adobe reader update fail to open a video on my mac?
I uploaded and installed Adobe Reader three times and the same videos still state my Adobe Reader on my MacBook Pro requires updating.
You are viewing videos with Adobe Reader???
Please tell us exactly what you are trying to view, and the full and exact error message you get. A screenshot may help: https://forums.adobe.com/thread/1070933 -
Adobe automatic updates fail again
Using IE9, ActiveX version. While scanning my computer with Secunia PSI it informed me that a new version was out and I should update to 11.5.502.110. I always have Allow Adobe to install updates checked so I don't understand why it won't update. I booted my mother's PC the other day and first thing was prompted to update to 11.5.502.110 so I cannot fathom why it won't update on mine. This is not the first time this has happened as the past few updates have had to be applied manually. I have just used the Adobe Uninstaller and cleared out the Flash folders and re-installed the latest version, so for now everything is okay. I just wish this automatic update system would work. I may as well just switch to the not recommended option of Never install updates.
On Windows, a system reboot is required for the update notification dialog to appear. To troubleshoot if that dialog is working properly on your system, please try the following steps.
Navigate into your Flash Player folder from a command prompt
64bit systems - C:\windows\syswow64\macromed\flash ("cd c:\windows\syswow64\macromed\flash")
32bit systems - C:\windows\system32\macromed\flash ("cd c:\windows\system32\macromed\flash")
Depending on your browser, type the command without quotes:
Internet Explorer - "FlashUtil32_VERSION_NUMBER_HERE_ActiveX.exe -update activex"
Other browsers - "FlashUtil32_VERSION_NUMBER_HERE_Plugin.exe -update plugin"
That should start the update notification dialog. -
Adobe Acrobat Updater failed. Error: 1612
I have tried all ways of fixing this problem with Adobe Acrobat 8.2.0. The complete error says:
The installation source for this product is not available. Verify that the source exists and that you can access it.
I am administrator on this machine and have access to all drives/directories
I have tried "Repair Acrobat Installation" from the Help menu and still same error.
Thank you in advance.Ronald Segerstrom for questions regarding an Acrobat specific update please repost your inquiry to the Acrobat Windows forum.
-
My Adobe Acrobat update failed w Error 1321 The installer has insufficient privileges to modify file.... I followed the Adobe online instructions to change the advance settings.
Now trying to reinstall my Adobe Acrobat but I do not see the download option when I sign in to my Adobe account. Please help.
Also want to confirm that I uninstall my Adobe Acrobat before REinstalling.error 1321 the installer has insufficient privileges to modify this file c:\program files\adobe\reader 11.0\reader\arh.exe....also i tried reinstall but still receive error message...
error 1321 the installer has insufficient privileges to modify this file c:\program files\adobe\reader 11.0\reader\arh.exe
need your help please -
Adobe PSE Elements 9.0 Update of 9.0.3 Failed: "Some updates failed." "Patch cannot be applied."
Greetings, I appreciate your help. I am brand new with PSE but I am AMAZED Adobe Chat does NOT support when one of their own updates failed to install. Amazed! So, here I am.
I downloaded and installed the latest update, 9.0.3, just now on May 10, 2012. It failed saying Patch can not be installed. I have NOT a CLUE where to go from here. Can anyone PLEASE either help me directly OR direct me to someone or a resource who can?
Thank you.
Todd
Message was edited by: U. ToadBarbara,
Thank you. My initial response to your comment was, "I don't have a clue what you mean by "floating windows." HOWEVER,I took your link and read your posted article. I now understand the context which is sufficient for now. I am truly a brand NEW user that has NOT used PSE 9.0 AT ALL. It came on my new Dell PC and I've done nothing beyond registering it UNTIL today when the update showed up. I figured my PC was "on the shelf" a few months between manufacture and delivery so I've been accepting updates for much of what came pre-installed. NOW, HOWEVER, THANKFULLY you have alerted me to some Tom Foolery going on with the product.
Question: since I got an error during install of 9.0.3 should I consider it INSTALLED or should I proceed and ignore this little charade even happened since it would not have installed? If I need to reinstall, I will wait for your advice, then I have a CD or DVD that Dell shipped with my PC. Should I use that? The link you give in your posted article, is the link to download to reinstall 9.0 or is that for something else, like support?
I am sorry I am so naive with Adobe 9.0. Yet, it is this naivete that makes me ever so much more grateful for your jumping to my situation.
Thank you,
Toad -
'Update Failed' Adobe Creative Cloud
I am a Mac 10.8.4 user
I have followed prompts to update CS6 apps but this results in the message 'Update Failed' after downloading and installing.
"Error enccountered during installation. (U44M1P7)"
The Install log seem to indicates a problem with the CS6 Extension Manager.
"DW050: The following payload errors were found during install:
06/19/13 12:45:18:971 | [WARN] | | OOBE | DE | | | | 4000 | DW050: - Adobe Extension Manager"
The CS6 Extension Manager is not listed on the Cloud Site and there is no unistall
Should I delete it and try again or does someone have a better suggestion.
MarkHi Mark,
This help article refers to the error message you are getting. Let us know if this solves your issue or if you are still having problems: http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
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