Adobe CC vs Acrobat, they ask me a serial number ! Why ?

I subscribe to Adobe CC membership and when I install Acrobat, they ask me a serial number ! Why ?

Hi Dogakor,
I just checked your subscription status and it is normal. There is no problem in the back end.
However, you may follow steps mentioned in this link to resolve this issue: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
It usually happens if your computer is unable to communicate with activation servers. And reasons could various like firewall, security software etc.
Regards,
Ajlan Huda.

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Hi, Christina.
pdfFactory and Nitro PDF are 2 separate software products which are not made by Adobe Systems - they are made by other software companies. Please contact these other companies directly to get your serial number.
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Did you ask welovemacs why their distributor requires a serial? All I can think of is that the vendor wants the serial to verify that they ship the correct part.
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Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
or
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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Hi curt,
I have installed one copy of my PS CC at home in my windows machine which is working fine.
But I have my second copy installed in my office mac whcih keeps asking me to register and the countdown has begun. What should I do.
I tried the helper link http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html but I am sure things are fine on the data I have provided. Because if data was the issue my windows copy too would have asked for credentails. Please help.
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Hi juneb55782770,
I believe that you have an upgrade version of Adobe Acrobat Pro, in this case it will ask for the serial number of the previous qualifying version.
You can find your old serial number using this link : Find your serial number quickly
Hope this will resolve your issue.
Please reply if you still experience any issue.
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I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

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Contact support if you have serial number issues. Otherwise start by checking this stuff:
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Yes Example:-
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Adobe Acrobat X Pro CC asks for a serial number to continue use...

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Mylenium

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Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasn't the person who set this up originally so I'm a bit lost, i cant seem to find any serial numbers on the my account section and it seems we have no registered products? can you help?

Hi There,
We have checked the details of your team, all seat are assigned properly.
Now there are few details that we would need in a Private Message so that I can assist you appropriately.
Name of the user:
Email of the user:
Meanwhile, try the below mentioned links.
Creative Cloud applications ask for serial number
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
[Note: Details that we need is critical, make sure you send them in via Private Message only.]
Thanks,
Atul Saini

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Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

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>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

Adobe CC vs Acrobat, they ask me a serial number ! Why ?

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