Adobe Cloud App Problems

Cannot sign into adobe cloud app. Will sign in and then kick me right out. I can on the web but the app will not work. Ive tried uninstalling it and installing it again but still nothing has worked. Any help will be appreciated thank you .

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Adobe Cloud Apps

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    Adobe has discontinued Soundbooth
    http://www.adobe.com/products/soundbooth/pdfs/soundbooth_eol_faq_03282011.pdf
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  • Why can't I download my Adobe Cloud apps

    I uninstalled my Adobe Cloud apps in anticipation of receiving my serial no. for my Adobe Creative Suite 6DS. However it's taking some time and I'd like to re-install my Cloud apps while I wait. However upon clicking on any of the Download buttons I receive the message:
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    Hi Akj375,
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    Romit Sinha

  • Creative cloud app problem

    After I double-click "Download" , a box appears "creative cloud", but for the wheel keeps spinning and nothing happens

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  • Adobe Cloud app manager failed to download.

    I just subscribed to adobe cloud. I followed the instructions to downlooad the cloud manager; but i got a message stating download failed and retry, which i did to no success. I am on a new imac using mavericks. How do i get back to the download screen to try and download again. As of now I have no way of downloading any of the cloud apps.

    Jp67 you will want to initiate the download trough the Creative Cloud Desktop application.  You can find more details at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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    schwartzklon,
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  • Abobe Cloud app de-installation (Win 8.1 64bit)

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  • I have paid for adobe cloud but now it says 'Trial expired'

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    Have you activated on more than two machines or more than two times?
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    Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
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    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the opm.db file.
    Launch Creative Cloud.
    Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
    Access hidden user library files | Mac OS 10.7 Lion
    3. Reset your Hosts File: (follow the steps 3 from the link below)
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    Thank you.
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  • When I launch the cloud app (windows 8.1) all i get is a blank screen.

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    Hello KathyT2013,
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    Ratandeep Arora

  • HT 1222 After Update App Problems ! Adobe Creative Cloud IllustratorCC

    hello everybody, so i'm runing mavericks 10.9.2 and today afternoon i saw an update on app store .. made it and after the safari update ... my app Adobe Illustrator CC doesnt works well ... it open but when i click open file or new file it crashes .. what can be? here goes the error log
    Process:         Adobe Illustrator [3340]
    Path:            /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         256 (17.0.0)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [200]
    Responsible:     Adobe Illustrator [3340]
    User ID:         501
    Date/Time:       2014-04-24 22:53:59.231 -0300
    OS Version:      Mac OS X 10.9.2 (13C1021)
    Report Version:  11
    Anonymous UUID:  3D253C09-FF06-439D-99C8-5BE65D94A148
    Sleep/Wake UUID: C8DF9573-2140-4912-860D-1F8DF3C6B7F2
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 0000000100000000-0000000101431000 [ 20.2M] r-x/rwx SM=COW  /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.adobe.illustrator.plugins.ControlPanel  0x00000001137de028 0x1137d8000 + 24616
    1   com.adobe.illustrator.plugins.ControlPanel  0x00000001137de21f 0x1137d8000 + 25119
    2   com.adobe.illustrator.plugins.ControlPanel  0x00000001137de990 0x1137d8000 + 27024
    3   com.adobe.illustrator.plugins.ControlPanel  0x00000001137e9053 0x1137d8000 + 69715
    4   com.adobe.illustrator.plugins.ColorHarmony  0x00000001151d62ba 0x115134000 + 664250
    5   com.adobe.illustrator.plugins.ColorHarmony  0x000000011515d02b 0x115134000 + 167979
    6   com.adobe.illustrator.plugins.ColorHarmony  0x000000011515cf92 0x115134000 + 167826
    7   com.adobe.illustrator.plugins.ColorHarmony  0x00000001151361b4 0x115134000 + 8628
    8   com.adobe.illustrator.plugins.ColorHarmony  0x000000011513516d PluginMain + 301
    9   com.adobe.illustrator               0x0000000100aba158 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152
    10  com.adobe.illustrator               0x0000000100ab5423 SPCallPlugin + 99
    11  com.adobe.illustrator               0x0000000100ab8066 SPSendMessage + 646
    12  com.adobe.illustrator.plugins.ControlPanel  0x00000001137dec58 0x1137d8000 + 27736
    13  com.adobe.illustrator.plugins.ControlPanel  0x00000001137e102f 0x1137d8000 + 36911
    14  com.adobe.illustrator.plugins.ControlPanel  0x00000001137e03a6 0x1137d8000 + 33702
    15  com.adobe.illustrator.plugins.ControlPanel  0x00000001137e76c4 0x1137d8000 + 63172
    16  com.adobe.illustrator.plugins.ControlPanel  0x00000001137e7c71 0x1137d8000 + 64625
    17  com.adobe.illustrator.plugins.ControlPanel  0x00000001137d9990 0x1137d8000 + 6544
    18  com.adobe.illustrator.plugins.ControlPanel  0x00000001137d921d PluginMain + 301
    19  com.adobe.illustrator               0x0000000100aba158 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152
    20  com.adobe.illustrator               0x0000000100ab5423 SPCallPlugin + 99
    21  com.adobe.illustrator               0x0000000100ab8066 SPSendMessage + 646
    22  com.adobe.illustrator               0x00000001006b6605 fxCallPlugin(SPPlugin*, char const*, void*) + 1573
    23  com.adobe.illustrator               0x00000001008875bb NotifyOneOrAllPlugins(char const*, void*, bool, SPPlugin*) + 507
    24  com.adobe.illustrator               0x000000010091f609 fxToolboxSetTool(_t_AIToolboxOpaque*, short) + 457
    25  com.adobe.illustrator               0x00000001004e9088 ToolPaletteKey(CAIEvent const*) + 680
    26  com.adobe.illustrator               0x00000001004744a1 CAIDocumentView::Key(CAIEvent*) + 1265
    27  com.adobe.illustrator               0x0000000100486ed1 CAIExoAppEventHandler::DispatchKeyEvent(CAIEvent&) + 1441
    28  com.adobe.illustrator               0x00000001003f6f9f CAIExoAppMacEventHandler::DispatchKeyEvent(CAIEvent&) + 223
    29  com.adobe.illustrator               0x00000001003f6e85 CAIExoAppMacEventHandler::DispatchKeyEvent(unsigned short const&, unsigned short const&, unsigned long const&) + 197
    30  com.adobe.illustrator               0x00000001003f6d35 CAIExoAppMacEventHandler::HandleForwardedEvent(dvaui::ui::OS_Event const&) + 293
    31  com.adobe.dvaai.framework           0x0000000108496de4 -[OwlMacApplicationDelegate AdobeHandleWindowKeyDown:WithEvent:] + 68
    32  com.adobe.owl                       0x00000001064bfe1b 0x106489000 + 224795
    33  com.adobe.owl                       0x00000001064bfd4c 0x106489000 + 224588
    34  com.apple.AppKit                    0x00007fff8930ebda forwardMethod + 122
    35  com.apple.AppKit                    0x00007fff8930ebda forwardMethod + 122
    36  com.adobe.owl                       0x00000001064bb21f 0x106489000 + 205343
    37  com.adobe.owl                       0x00000001064a78e0 0x106489000 + 125152
    38  com.apple.AppKit                    0x00007fff8930ebda forwardMethod + 122
    39  com.adobe.owl                       0x00000001064bb21f 0x106489000 + 205343
    40  com.adobe.owl                       0x0000000106564f60 0x106489000 + 900960
    41  com.adobe.owl                       0x00000001064a78e0 0x106489000 + 125152
    42  com.apple.AppKit                    0x00007fff8930ebda forwardMethod + 122
    43  com.adobe.owl                       0x00000001064bb21f 0x106489000 + 205343
    44  com.adobe.owl                       0x000000010654c4c7 0x106489000 + 799943
    45  com.adobe.owl                       0x00000001064a78e0 0x106489000 + 125152
    46  com.apple.AppKit                    0x00007fff8930ebda forwardMethod + 122
    47  com.adobe.owl                       0x00000001064bb21f 0x106489000 + 205343
    48  com.adobe.owl                       0x00000001064a78e0 0x106489000 + 125152
    49  com.adobe.illustrator.plugins.UserInterface 0x0000000115035bf8 0x114ffc000 + 236536
    50  com.adobe.dvaui.framework           0x0000000108e235f0 dvaui::ui::UI_Node::UI_DispatchKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&) + 496
    51  com.adobe.dvaui.framework           0x0000000108e8d76d dvaui::ui::OS_Node::UI_DispatchKeyboardEventFromOS(dvaui::ui::OS_Event*) + 157
    52  com.adobe.dvaui.framework           0x0000000108e98f0e dvaui::ui::OS_View::UI_DispatchPlatformKeyDownEvent(dvaui::ui::OS_Event&) + 126
    53  com.adobe.dvaui.framework           0x0000000108e98a83 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 435
    54  com.adobe.dvaui.framework           0x0000000108e988a6 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
    55  com.adobe.dvaui.framework           0x0000000108e99b49 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
    56  com.adobe.dvacore.framework         0x0000000108768ef4 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68
    57  com.adobe.illustrator               0x0000000100489a52 DroverErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function 0<int>) + 66
    58  com.adobe.dvacore.framework         0x0000000108768f8c void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void >(boost::function0<void>, bool*) + 140
    59  com.adobe.dvacore.framework         0x000000010876aafd void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
    60  com.adobe.dvaui.framework           0x0000000108ea6aca -[DVAMacContainerView keyDown:] + 122
    61  com.apple.AppKit                    0x00007fff8931065b -[NSWindow sendEvent:] + 1843
    62  com.adobe.owl                       0x00000001064bfaca 0x106489000 + 223946
    63  com.apple.AppKit                    0x00007fff892b1c42 -[NSApplication sendEvent:] + 3395
    64  com.adobe.dvaui.framework           0x0000000108e9e28e -[DVAMacApplication sendEvent:] + 622
    65  com.adobe.exo.framework             0x00000001097f0480 -[ExoMacApplication sendEvent:] + 544
    66  com.apple.AppKit                    0x00007fff89101b89 -[NSApplication run] + 646
    67  com.adobe.exo.framework             0x00000001097efeb8 exo::app::OS_AppBase::RunEventLoop() + 56
    68  com.adobe.illustrator               0x0000000100488195 CAIExoAppImpl::RunEventLoop() + 21
    69  com.adobe.illustrator               0x000000010042e74c CAIApplication::RunApp() + 396
    70  com.adobe.illustrator               0x0000000100419a57 main + 135
    71  com.adobe.illustrator               0x0000000100002c94 start + 52
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib              0x00007fff8a8cb662 kevent64 + 10
    1   libdispatch.dylib                   0x00007fff890d243d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                   0x00007fff890d2152 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib              0x00007fff8a8cae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib             0x00007fff904c8f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib             0x00007fff904cbfb9 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib              0x00007fff8a8cae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib             0x00007fff904c8f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib             0x00007fff904cbfb9 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib              0x00007fff8a8ca716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib             0x00007fff904c9c3b _pthread_cond_wait + 727
    2   com.adobe.AGM                       0x0000000103894dcb 0x103552000 + 3419595
    3   com.adobe.AGM                       0x000000010389587d 0x103552000 + 3422333
    4   com.adobe.AGM                       0x00000001038ab8a8 0x103552000 + 3512488
    5   libsystem_pthread.dylib             0x00007fff904c7899 _pthread_body + 138
    6   libsystem_pthread.dylib             0x00007fff904c772a _pthread_start + 137
    7   libsystem_pthread.dylib             0x00007fff904cbfc9 thread_start + 13
    Thread 5:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib              0x00007fff8a8c6a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib              0x00007fff8a8c5d18 mach_msg + 64
    2   com.apple.CoreFoundation            0x00007fff92f38fc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation            0x00007fff92f385e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation            0x00007fff92f37f25 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation                0x00007fff8be03967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation                0x00007fff8be0376b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib             0x00007fff904c7899 _pthread_body + 138
    8   libsystem_pthread.dylib             0x00007fff904c772a _pthread_start + 137
    9   libsystem_pthread.dylib             0x00007fff904cbfc9 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib              0x00007fff8a8caa3a __semwait_signal + 10
    1   libsystem_c.dylib                   0x00007fff8613edc0 nanosleep + 200
    2   libsystem_c.dylib                   0x00007fff8613ecb2 usleep + 54
    3   com.adobe.illustrator.plugins.dBrushTool    0x000000011649a723 0x116442000 + 362275
    4   libsystem_pthread.dylib             0x00007fff904c7899 _pthread_body + 138
    5   libsystem_pthread.dylib             0x00007fff904c772a _pthread_start + 137
    6   libsystem_pthread.dylib             0x00007fff904cbfc9 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib              0x00007fff8a8c6a56 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool    0x000000011649b077 0x116442000 + 364663
    Thread 8:
    0   libsystem_kernel.dylib              0x00007fff8a8c6a56 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool    0x000000011649b077 0x116442000 + 364663
    Thread 9:
    0   libsystem_kernel.dylib              0x00007fff8a8c6a56 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool    0x000000011649b077 0x116442000 + 364663
    Thread 10:
    0   libsystem_kernel.dylib              0x00007fff8a8c6a56 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool    0x000000011649b077 0x116442000 + 364663
    Thread 11:
    0   libsystem_kernel.dylib              0x00007fff8a8c6a56 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool    0x000000011649b077 0x116442000 + 364663
    Thread 12:
    0   libsystem_kernel.dylib              0x00007fff8a8c6a56 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool    0x000000011649b077 0x116442000 + 364663
    Thread 13:
    0   libsystem_kernel.dylib              0x00007fff8a8c6a56 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool    0x000000011649b077 0x116442000 + 364663
    Thread 14:
    0   libsystem_kernel.dylib              0x00007fff8a8c6a56 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool    0x000000011649b077 0x116442000 + 364663
    Thread 15:
    0   libsystem_kernel.dylib              0x00007fff8a8cae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib             0x00007fff904c8f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib             0x00007fff904cbfb9 start_wqthread + 13
    Thread 16:
    0   libsystem_kernel.dylib              0x00007fff8a8caa3a __semwait_signal + 10
    1   libsystem_c.dylib                   0x00007fff8613edc0 nanosleep + 200
    2   com.adobe.illustrator.plugins.ScriptingSupport      0x000000011557cd38 ScObjects::Thread::wait(unsigned int) + 56
    3   com.adobe.illustrator.plugins.ScriptingSupport      0x000000011556510e ScObjects::BridgeTalkThread::run() + 174
    4   com.adobe.illustrator.plugins.ScriptingSupport      0x000000011557c8f5 ScObjects::Thread::go(void*) + 165
    5   libsystem_pthread.dylib             0x00007fff904c7899 _pthread_body + 138
    6   libsystem_pthread.dylib             0x00007fff904c772a _pthread_start + 137
    7   libsystem_pthread.dylib             0x00007fff904cbfc9 thread_start + 13
    Thread 17:
    0   libsystem_kernel.dylib              0x00007fff8a8ca91a __recvfrom + 10
    1   ServiceManager-Launcher.dylib       0x000000011e1c61a1 0x11e1ae000 + 98721
    2   ServiceManager-Launcher.dylib       0x000000011e1c54bc 0x11e1ae000 + 95420
    3   ServiceManager-Launcher.dylib       0x000000011e1c455e 0x11e1ae000 + 91486
    4   ServiceManager-Launcher.dylib       0x000000011e1c45cc 0x11e1ae000 + 91596
    5   ServiceManager-Launcher.dylib       0x000000011e1bf1c4 0x11e1ae000 + 70084
    6   ServiceManager-Launcher.dylib       0x000000011e1bfbde 0x11e1ae000 + 72670
    7   ServiceManager-Launcher.dylib       0x000000011e1bfaeb 0x11e1ae000 + 72427
    8   ServiceManager-Launcher.dylib       0x000000011e1c324e 0x11e1ae000 + 86606
    9   ServiceManager-Launcher.dylib       0x000000011e1c3392 0x11e1ae000 + 86930
    10  ServiceManager-Launcher.dylib       0x000000011e1c314d 0x11e1ae000 + 86349
    11  ServiceManager-Launcher.dylib       0x000000011e1c30c6 0x11e1ae000 + 86214
    12  ServiceManager-Launcher.dylib       0x000000011e1b17d6 0x11e1ae000 + 14294
    13  ServiceManager-Launcher.dylib       0x000000011e1b59c5 0x11e1ae000 + 31173
    14  ServiceManager-Launcher.dylib       0x000000011e1c3d2c 0x11e1ae000 + 89388
    15  ServiceManager-Launcher.dylib       0x000000011e1c5e63 0x11e1ae000 + 97891
    16  libsystem_pthread.dylib             0x00007fff904c7899 _pthread_body + 138
    17  libsystem_pthread.dylib             0x00007fff904c772a _pthread_start + 137
    18  libsystem_pthread.dylib             0x00007fff904cbfc9 thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib              0x00007fff8a8c6a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib              0x00007fff8a8c5d18 mach_msg + 64
    2   com.apple.CoreFoundation            0x00007fff92f38fc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation            0x00007fff92f385e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation            0x00007fff92f37f25 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit                    0x00007fff892ae16e _NSEventThread + 144
    6   libsystem_pthread.dylib             0x00007fff904c7899 _pthread_body + 138
    7   libsystem_pthread.dylib             0x00007fff904c772a _pthread_start + 137
    8   libsystem_pthread.dylib             0x00007fff904cbfc9 thread_start + 13
    Thread 19:
    0   libsystem_kernel.dylib              0x00007fff8a8cae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib             0x00007fff904c8f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib             0x00007fff904cbfb9 start_wqthread + 13
    Thread 20:
    0   libsystem_kernel.dylib              0x00007fff8a8cae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib             0x00007fff904c8f08 _pthread_wqthread + 330
    2   libsystem_

  • Adobe Creative Cloud Apps "Download Error"

    I wonder if anyone can help?
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    Did you run the cleaner after uninstalling and before reinstalling?
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
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    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • I am trying to reinstall Adobe Creative Cloud app on Windows 8 but it won't initize set up

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    https://creative.adobe.com/products/creative-cloud
    Thanks
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  • Problems with Downloading Creative Cloud, Apps

    When I initially downloaded the Creative Cloud app itself, the download was incredibly slow.
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    Tklem are you on a managed network?  If not then I would recommend reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

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