Adobe Cloud App Problems
Cannot sign into adobe cloud app. Will sign in and then kick me right out. I can on the web but the app will not work. Ive tried uninstalling it and installing it again but still nothing has worked. Any help will be appreciated thank you .
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
-
Why is soundBooth missing from the Adobe Cloud Apps?
Adobe has discontinued Soundbooth
http://www.adobe.com/products/soundbooth/pdfs/soundbooth_eol_faq_03282011.pdf
It has been replaced by Adobe Audition, which is a Cloud app. -
Why can't I download my Adobe Cloud apps
I uninstalled my Adobe Cloud apps in anticipation of receiving my serial no. for my Adobe Creative Suite 6DS. However it's taking some time and I'd like to re-install my Cloud apps while I wait. However upon clicking on any of the Download buttons I receive the message:
Safari can’t open “aam://SAPCode=ILST?productVersion=17.0?passPhrase=bPQdwp8Nx94Giuw0a2KbZemMcfoorgRvgT98YP aWZLcS7FhsqM2pLCJgjpdMsvkBa7t1nQAuJrf6Da14Xq+JvLOREMHRktcVCLbHD6b+SaF7YnBHBPXYZzNbNBeN6blC r5UDtAmxSLMeG92YfZkUZbRgRMwyuMzk6V8mqA3xMqA=” because Mac OS X doesn’t recognize Internet addresses starting with “aam:”.
What the heck is this?Hi Akj375,
Please reset safari and try downloading again: http://browsers.about.com/od/safar1/ht/safaridefault.htm . If still the same error kindly try downloading using different browser.
Please refer the kb for CC install: http://helpx.adobe.com/creative-cloud/help/install-apps.html .
Regards,
Romit Sinha -
After I double-click "Download" , a box appears "creative cloud", but for the wheel keeps spinning and nothing happens
uninstall anything cc that may be installed, run the cleaner (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) restart your computer and then reinstall the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial
-
Adobe Cloud app manager failed to download.
I just subscribed to adobe cloud. I followed the instructions to downlooad the cloud manager; but i got a message stating download failed and retry, which i did to no success. I am on a new imac using mavericks. How do i get back to the download screen to try and download again. As of now I have no way of downloading any of the cloud apps.
Jp67 you will want to initiate the download trough the Creative Cloud Desktop application. You can find more details at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Also if you continue to face download errors please try an alternate Internet connection. If you are on a wireless connection try a wired connection. If you are on a wired connection try a different cable or a different source for Internet access. -
Adobe Cloud installation problem
Hi guys, I just did a sytem restore, and Adobe illustrator is no longer in my computer... when I tried to get it again...upsss the Adobe Cloud said that I have already AI on my system. I am not able to install it again, any idea? I am desperate... thanks in advance!
schwartzklon,
You may try to restart the Creative Cloud application by quitting and relaunching it.
Other than that, this may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
Creative Cloud Installer will not install on my Mac. Error message A12E1. I have the updated Adobe Applications Manager. Running OS X 10.8.3.
Kg7990 do you have any other Adobe Creative software currently installed on your computer? Also what type of Internet connection are you using?
-
Can't sign into Adobe cloud desktop app and can't download apps to install.
I was able to download the Adobe Cloud app to my desktop, but it won't let me sign in, every time I try it tells me I've been signed out. I have uninstalled and re-installed it over and over again. I believe this leads to the other problem I am having whic is that I can't download any of the apps when I click on an app to download it nothing happens, at the very bottom left of the browser window I see the following:-
"waiting for sproxy-prod.adobecc.com"
What should I do?I did it, everything seemed to go well, everything happened as it should I saw the "
multiple lines which start with "Successfully copied the file" followed by:
Operation has been successfully completed." but I still am not able to log in through the Creative Cloud desktop app or download any apps to install.
Any other suggestions? -
Abobe Cloud app de-installation (Win 8.1 64bit)
Hi there, I checked LR 5 for an update and ended up with an installed adobe cloud app on my desktop. I just don´t want to be cloud member and want to delete this app. Please tell me what to to do. There is no normal deinstallation process within windows possible
Thank you very much.
I did uninstall Adobe Air, Adobe Reader XI and another Adobe product, rebooted, and after this the installation was possible with no problems! -
I have paid for adobe cloud but now it says 'Trial expired'
I have a monthly subscription to Adobe cloud apps.
I thought I could use it at home and at work.
On my home computer it says trial expired with no options other than to enter a serial number.
What can I do? I pretty sure I'm allowed to use at home machine too.Have you activated on more than two machines or more than two times?
Please refer to :
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
1. Sign Out and Sign In back following the steps:
Sign out, Sign in | Creative Cloud Desktop app
2. Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
Access hidden user library files | Mac OS 10.7 Lion
3. Reset your Hosts File: (follow the steps 3 from the link below)
Sign in, activation, or connection errors | CS5.5 and later
Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
Thank you.
Regards
Rajshree -
When I launch the cloud app (windows 8.1) all i get is a blank screen.
When I launch adobe cloud app all i get when it launches is a blank screen. I have tried uninstalling and reinstalling from the adobe site and have also renamed the OOBE folder but to no avail.
What is wrong with the app. It was working fine until recently.
Thank you
KathyHello KathyT2013,
Please rename OOBE Folder from the following location:
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
After renaming the OOBE folder please restart the machine and then launch the application once again.
Do let me know if it work or if it gives you any issues.
Thanks,
Ratandeep Arora -
HT 1222 After Update App Problems ! Adobe Creative Cloud IllustratorCC
hello everybody, so i'm runing mavericks 10.9.2 and today afternoon i saw an update on app store .. made it and after the safari update ... my app Adobe Illustrator CC doesnt works well ... it open but when i click open file or new file it crashes .. what can be? here goes the error log
Process: Adobe Illustrator [3340]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 256 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [200]
Responsible: Adobe Illustrator [3340]
User ID: 501
Date/Time: 2014-04-24 22:53:59.231 -0300
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 3D253C09-FF06-439D-99C8-5BE65D94A148
Sleep/Wake UUID: C8DF9573-2140-4912-860D-1F8DF3C6B7F2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000101431000 [ 20.2M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.ControlPanel 0x00000001137de028 0x1137d8000 + 24616
1 com.adobe.illustrator.plugins.ControlPanel 0x00000001137de21f 0x1137d8000 + 25119
2 com.adobe.illustrator.plugins.ControlPanel 0x00000001137de990 0x1137d8000 + 27024
3 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e9053 0x1137d8000 + 69715
4 com.adobe.illustrator.plugins.ColorHarmony 0x00000001151d62ba 0x115134000 + 664250
5 com.adobe.illustrator.plugins.ColorHarmony 0x000000011515d02b 0x115134000 + 167979
6 com.adobe.illustrator.plugins.ColorHarmony 0x000000011515cf92 0x115134000 + 167826
7 com.adobe.illustrator.plugins.ColorHarmony 0x00000001151361b4 0x115134000 + 8628
8 com.adobe.illustrator.plugins.ColorHarmony 0x000000011513516d PluginMain + 301
9 com.adobe.illustrator 0x0000000100aba158 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152
10 com.adobe.illustrator 0x0000000100ab5423 SPCallPlugin + 99
11 com.adobe.illustrator 0x0000000100ab8066 SPSendMessage + 646
12 com.adobe.illustrator.plugins.ControlPanel 0x00000001137dec58 0x1137d8000 + 27736
13 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e102f 0x1137d8000 + 36911
14 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e03a6 0x1137d8000 + 33702
15 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e76c4 0x1137d8000 + 63172
16 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e7c71 0x1137d8000 + 64625
17 com.adobe.illustrator.plugins.ControlPanel 0x00000001137d9990 0x1137d8000 + 6544
18 com.adobe.illustrator.plugins.ControlPanel 0x00000001137d921d PluginMain + 301
19 com.adobe.illustrator 0x0000000100aba158 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152
20 com.adobe.illustrator 0x0000000100ab5423 SPCallPlugin + 99
21 com.adobe.illustrator 0x0000000100ab8066 SPSendMessage + 646
22 com.adobe.illustrator 0x00000001006b6605 fxCallPlugin(SPPlugin*, char const*, void*) + 1573
23 com.adobe.illustrator 0x00000001008875bb NotifyOneOrAllPlugins(char const*, void*, bool, SPPlugin*) + 507
24 com.adobe.illustrator 0x000000010091f609 fxToolboxSetTool(_t_AIToolboxOpaque*, short) + 457
25 com.adobe.illustrator 0x00000001004e9088 ToolPaletteKey(CAIEvent const*) + 680
26 com.adobe.illustrator 0x00000001004744a1 CAIDocumentView::Key(CAIEvent*) + 1265
27 com.adobe.illustrator 0x0000000100486ed1 CAIExoAppEventHandler::DispatchKeyEvent(CAIEvent&) + 1441
28 com.adobe.illustrator 0x00000001003f6f9f CAIExoAppMacEventHandler::DispatchKeyEvent(CAIEvent&) + 223
29 com.adobe.illustrator 0x00000001003f6e85 CAIExoAppMacEventHandler::DispatchKeyEvent(unsigned short const&, unsigned short const&, unsigned long const&) + 197
30 com.adobe.illustrator 0x00000001003f6d35 CAIExoAppMacEventHandler::HandleForwardedEvent(dvaui::ui::OS_Event const&) + 293
31 com.adobe.dvaai.framework 0x0000000108496de4 -[OwlMacApplicationDelegate AdobeHandleWindowKeyDown:WithEvent:] + 68
32 com.adobe.owl 0x00000001064bfe1b 0x106489000 + 224795
33 com.adobe.owl 0x00000001064bfd4c 0x106489000 + 224588
34 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
35 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
36 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
37 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
38 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
39 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
40 com.adobe.owl 0x0000000106564f60 0x106489000 + 900960
41 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
42 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
43 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
44 com.adobe.owl 0x000000010654c4c7 0x106489000 + 799943
45 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
46 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
47 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
48 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
49 com.adobe.illustrator.plugins.UserInterface 0x0000000115035bf8 0x114ffc000 + 236536
50 com.adobe.dvaui.framework 0x0000000108e235f0 dvaui::ui::UI_Node::UI_DispatchKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&) + 496
51 com.adobe.dvaui.framework 0x0000000108e8d76d dvaui::ui::OS_Node::UI_DispatchKeyboardEventFromOS(dvaui::ui::OS_Event*) + 157
52 com.adobe.dvaui.framework 0x0000000108e98f0e dvaui::ui::OS_View::UI_DispatchPlatformKeyDownEvent(dvaui::ui::OS_Event&) + 126
53 com.adobe.dvaui.framework 0x0000000108e98a83 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 435
54 com.adobe.dvaui.framework 0x0000000108e988a6 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
55 com.adobe.dvaui.framework 0x0000000108e99b49 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
56 com.adobe.dvacore.framework 0x0000000108768ef4 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68
57 com.adobe.illustrator 0x0000000100489a52 DroverErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function 0<int>) + 66
58 com.adobe.dvacore.framework 0x0000000108768f8c void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void >(boost::function0<void>, bool*) + 140
59 com.adobe.dvacore.framework 0x000000010876aafd void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
60 com.adobe.dvaui.framework 0x0000000108ea6aca -[DVAMacContainerView keyDown:] + 122
61 com.apple.AppKit 0x00007fff8931065b -[NSWindow sendEvent:] + 1843
62 com.adobe.owl 0x00000001064bfaca 0x106489000 + 223946
63 com.apple.AppKit 0x00007fff892b1c42 -[NSApplication sendEvent:] + 3395
64 com.adobe.dvaui.framework 0x0000000108e9e28e -[DVAMacApplication sendEvent:] + 622
65 com.adobe.exo.framework 0x00000001097f0480 -[ExoMacApplication sendEvent:] + 544
66 com.apple.AppKit 0x00007fff89101b89 -[NSApplication run] + 646
67 com.adobe.exo.framework 0x00000001097efeb8 exo::app::OS_AppBase::RunEventLoop() + 56
68 com.adobe.illustrator 0x0000000100488195 CAIExoAppImpl::RunEventLoop() + 21
69 com.adobe.illustrator 0x000000010042e74c CAIApplication::RunApp() + 396
70 com.adobe.illustrator 0x0000000100419a57 main + 135
71 com.adobe.illustrator 0x0000000100002c94 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a8cb662 kevent64 + 10
1 libdispatch.dylib 0x00007fff890d243d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff890d2152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a8ca716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff904c9c3b _pthread_cond_wait + 727
2 com.adobe.AGM 0x0000000103894dcb 0x103552000 + 3419595
3 com.adobe.AGM 0x000000010389587d 0x103552000 + 3422333
4 com.adobe.AGM 0x00000001038ab8a8 0x103552000 + 3512488
5 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8a8c6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a8c5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff92f38fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff92f385e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff92f37f25 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8be03967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8be0376b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a8caa3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8613edc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff8613ecb2 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x000000011649a723 0x116442000 + 362275
4 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8a8caa3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8613edc0 nanosleep + 200
2 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011557cd38 ScObjects::Thread::wait(unsigned int) + 56
3 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011556510e ScObjects::BridgeTalkThread::run() + 174
4 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011557c8f5 ScObjects::Thread::go(void*) + 165
5 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8a8ca91a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000011e1c61a1 0x11e1ae000 + 98721
2 ServiceManager-Launcher.dylib 0x000000011e1c54bc 0x11e1ae000 + 95420
3 ServiceManager-Launcher.dylib 0x000000011e1c455e 0x11e1ae000 + 91486
4 ServiceManager-Launcher.dylib 0x000000011e1c45cc 0x11e1ae000 + 91596
5 ServiceManager-Launcher.dylib 0x000000011e1bf1c4 0x11e1ae000 + 70084
6 ServiceManager-Launcher.dylib 0x000000011e1bfbde 0x11e1ae000 + 72670
7 ServiceManager-Launcher.dylib 0x000000011e1bfaeb 0x11e1ae000 + 72427
8 ServiceManager-Launcher.dylib 0x000000011e1c324e 0x11e1ae000 + 86606
9 ServiceManager-Launcher.dylib 0x000000011e1c3392 0x11e1ae000 + 86930
10 ServiceManager-Launcher.dylib 0x000000011e1c314d 0x11e1ae000 + 86349
11 ServiceManager-Launcher.dylib 0x000000011e1c30c6 0x11e1ae000 + 86214
12 ServiceManager-Launcher.dylib 0x000000011e1b17d6 0x11e1ae000 + 14294
13 ServiceManager-Launcher.dylib 0x000000011e1b59c5 0x11e1ae000 + 31173
14 ServiceManager-Launcher.dylib 0x000000011e1c3d2c 0x11e1ae000 + 89388
15 ServiceManager-Launcher.dylib 0x000000011e1c5e63 0x11e1ae000 + 97891
16 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
17 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
18 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8a8c6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a8c5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff92f38fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff92f385e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff92f37f25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff892ae16e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_ -
Adobe Creative Cloud Apps "Download Error"
I wonder if anyone can help?
I recently migrated my iMac, which had Creative Cloud setup all fine, to a new iMac. Both run OSX Mavericks.
The new one was having initial problems opening any creative cloud apps that had been migrated over, including CC Manager itself.
I tried uninstalling and re-installing, but no change. I resorted to manually binning all Adobe files and starting again.
This appeared to initially work and I downloaded CC manager, got that running without errors and also downloaded Photoshop without a problem.
However, there was a Photoshop 'Update' available almost immediately which I downloaded and since doing this, I now get an error on the CC Manager's 'Apps' tab.
I have tried the 'Reload Applications' button but that has no effect.
My Photoshop still appears to be working fine but I yet need to download Indesign and Flash and others from CC Manager.
Any ideas?
Thanks in advance for any suggestions.Did you run the cleaner after uninstalling and before reinstalling?
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
I am trying to reinstall Adobe Creative Cloud app on Windows 8 but it won't initize set up
My hubby acidentally deleted my adobe creative cloud apps and when I tried to redownload Creative Cloud it says it is having problems with it
Hi Amanda
I would suggest to run the Adobe Clean tool to remove the software. Then download the updated CC app manager and reinstall the software
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
https://creative.adobe.com/products/creative-cloud
Thanks
Scott -
Problems with Downloading Creative Cloud, Apps
When I initially downloaded the Creative Cloud app itself, the download was incredibly slow.
When I finally did get it installed, I kept running into more problems. When I first open the Creative Cloud app, it takes so long I have to go and do other work before I can come back and see that the Home tab has information in it other than being blank. When I click on the blue Install Adobe Apps button, I get "Download Error" screens, sometimes with a wait with a spinning wheel first.
I've already tried renaming the opm.db file, but that didn't help.
I also checked, and the Behance tab is loading just fine.Tklem are you on a managed network? If not then I would recommend reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
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