Adobe Cloud doesn´t start on windows start?
Hello,
the cloud doesn´t start anymore with windows. Settings are ok. Is there any service that must run? At the windows autostart config no entry about the cloud.
Any idea?
Thx for help
best wishes
Hi w4ll4ce,
Welcome to Adobe Forum,
There is an option in the CC preferences which turns off the Launch at startup. Go to the CC icon to bring up the window and then click on the ger icon. Now select the Preferences...command.
on the window that now displays, check the 'Start at launch' option, and close the window via red button in the upper left.
Now the CC will start at launch of the windows i.e at the start up.
Regards,
Rajshree
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oobelib.log
01/31/14 11:25:39:384 | [ERROR] | | | | SLCoreService | | | 5556 | Could not find license from which to get user data
01/31/14 11:25:39:384 | [ERROR] | | | | SLCoreService | | | 5556 | No value for key [PersonGUID] in user dictionary.
01/31/14 11:25:39:384 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}fr_FR] in cache : 519
01/31/14 11:25:39:385 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}ALL] from cache : 769
01/31/14 11:25:39:385 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}fr_FR] in cache : 519
01/31/14 11:25:39:385 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}ALL] from cache : 769
01/31/14 11:25:39:386 | [DEBUG] | | | | OOBELib | | | 5556 | Dominance list found
01/31/14 11:25:39:387 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read value for key [RememberedSerial] in hive [V7{}CreativeCloudEnt-1.0-Win-GM{|}fr_FR] from cache : 769
01/31/14 11:25:39:393 | [DEBUG] | | | | OOBELib | | | 5556 | Remembered SN against dominating hive found
01/31/14 11:25:39:393 | [DEBUG] | | | | OOBELib | | | 5556 | No hint serial, returning first remembered serial
01/31/14 11:25:39:394 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : Updating remembered SN record
01/31/14 11:25:39:394 | [INFO] | | | | OOBELib | | | 5556 | LEID for RememberedSN =V7{}CreativeCloudEnt-1.0-Win-GM, Locale=ALL
01/31/14 11:25:39:394 | [INFO] | | | | SLCoreService | | | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
01/31/14 11:25:39:394 | [INFO] | | | | OOBELib | | | 5556 | UpdateRecordCheckWFType : No enigma information found from license/cache, using hard-coded information
01/31/14 11:25:39:395 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read value for key [PayloadCode] in hive [V7{}CreativeCloudEnt-1.0-Win-GM] from master : 5
01/31/14 11:25:39:395 | [INFO] | | | | OOBELib | | | 5556 | GetAMTConfigPathForLEID : No Payload Code found, checking SSC for information
01/31/14 11:25:39:395 | [INFO] | | | | OOBELib | | | 5556 | GetAMTConfigPathForLEID : Payload Code found, retrieving
01/31/14 11:25:39:395 | [DEBUG] | | | | OOBELib | | | 5556 | SLConfig for LEID not found
01/31/14 11:25:39:396 | [DEBUG] | | | | OOBELib | | | 5556 | SLConfig for LEID not found
01/31/14 11:25:39:396 | [INFO] | | | | SLCoreService | | | 5556 | Reading product config [C:\Program Files (x86)\Common Files\Adobe\ssc\V7{}CreativeCloudEnt-1.0-Win-GM\SLConfig.xml]
01/31/14 11:25:39:396 | [ERROR] | | | | SLCoreService | | | 5556 | Getting license duration from product config return "Runtime Failure: Cannot Read Config File (130:10)".
01/31/14 11:25:39:396 | [INFO] | | | | OOBELib | | | 5556 | UpdateRecordCheckWFType : Remembered SN not valid for associated LEID, get driver's limited grace SLR duration
01/31/14 11:25:39:396 | [INFO] | | | | SLCoreService | | | 5556 | Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\AMT\SLConfig.xml]
01/31/14 11:25:39:397 | [INFO] | | | | OOBELib | | | 5556 | UpdateRecordCheckWFType : Necessary data retrieved, populate the outparam
01/31/14 11:25:39:397 | [INFO] | | | | OOBELib | | | 5556 | Total License Duration is : 7
01/31/14 11:25:39:397 | [INFO] | | | | OOBELib | | | 5556 | License Duration Left is : -1
01/31/14 11:25:39:397 | [INFO] | | | | OOBELib | | | 5556 | SN has been successfully validated online
01/31/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [DelegateGUIDForEntitlement] in hive [909607087358377142917643] in cache : 519
01/31/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [OwnerGUIDForEntitlement] in hive [909607087358377142917643] in cache : 519
01/31/14 11:25:39:398 | [INFO] | | | | SLCoreService | | | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
01/31/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [STORE_URL] in hive [Illustrator-CS7-Win-GM] in master : 10
01/31/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [ENABLE_EEP_SIGNIN] in hive [{9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}] in master : 10
01/31/14 11:25:39:398 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : Detected configuration REG_SERIAL_OVERRIDE : Suppress
01/31/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [REG_TRIAL_OVERRIDE] in hive [{9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}] in master : 10
01/31/14 11:25:39:399 | [INFO] | | | | PCDUtility | | | 5556 | IsRegistrationSuppressed : checking reg suppression using payloadcode {9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}
01/31/14 11:25:39:399 | [INFO] | | | | PCDUtility | | | 5556 | IsRegistrationSuppressed : registration is suppressed
01/31/14 11:25:39:399 | [ERROR] | | | | SLCoreService | | | 5556 | Could not find license from which to get event
01/31/14 11:25:39:399 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read value for key [LimitedGraceConsumed] in hive [Illustrator-CS7-Win-GM{|}LGC] from cache : 769
01/31/14 11:25:39:399 | [INFO] | | | | SLCoreService | | | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
01/31/14 11:25:39:399 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [IsRedeemedThroughPOSA] in hive [916387098118488076034526] in cache : 519
01/31/14 11:25:39:399 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [Illustrator-CS7-Win-GM] in hive [FA_Set] in cache : 519
01/31/14 11:25:39:399 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : FA_Set Not Found
01/31/14 11:25:39:399 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : Repairing Dom List for Illustrator-CS7-Win-GM
01/31/14 11:25:39:399 | [INFO] | | | | SLCoreService | | | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
01/31/14 11:25:39:400 | [ERROR] | | | | SLCoreService | | | 5556 | Could not find license from which to get user data
01/31/14 11:25:39:400 | [ERROR] | | | | SLCoreService | | | 5556 | No value for key [LEID] in user dictionary.
01/31/14 11:25:39:400 | [ERROR] | | | | SLCoreService | | | 5556 | No value for key [DLIST] in user dictionary.
01/31/14 11:25:39:400 | [ERROR] | | | | SLCoreService | | | 5556 | No value for key [PRECEDENCE] in user dictionary.
01/31/14 11:25:39:400 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : LEID DOMLIST PID Empty!
01/31/14 11:25:39:400 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : WF is First_Launch
01/31/14 11:25:39:400 | [INFO] | | | | SLCoreService | | | 5556 | Syncing to license store...
01/31/14 11:25:39:401 | [INFO] | | | | SLCoreService | | | 5556 | Found server mkey.
01/31/14 11:25:39:406 | [INFO] | | | | SLCoreService | | | 5556 | Loading license references...
01/31/14 11:25:39:407 | [INFO] | | | | SLCoreService | | | 5556 | Found 1 license file(s)
01/31/14 11:25:39:408 | [INFO] | | | | SLCoreService | | | 5556 | Parsing license file [30826573.lic] succeed.
01/31/14 11:25:39:408 | [INFO] | | | | SLCoreService | | | 5556 | License store synchronization took 8.2 ms and succeed.
01/31/14 11:25:39:408 | [INFO] | | | | SLCoreService | | | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
01/31/14 11:25:39:408 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : License not found, check if imaging scenario
01/31/14 11:25:39:408 | [DEBUG] | | | | PCDService | | | 5556 | No value for key [LEIDLocForType2A] in hive [916387098118488076034526] in cache : 519
01/31/14 11:25:39:408 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : Could not find effective licensing LEID
01/31/14 11:25:39:408 | [INFO] | | | | OOBELib | | | 5556 | CheckWFType : Returning EULA path from amtlib xml
01/31/14 11:25:39:408 | [INFO] | | | | OOBELib | | | 5556 | LEID=Illustrator-CS7-Win-GM
01/31/14 11:25:39:408 | [INFO] | | | | OOBELib | | | 5556 | OOBELib CheckWFType ENDED
01/31/14 11:25:39:416 | [INFO] | | | | OOBELib | | | 5556 | *************OOBELib Session Starts*************
01/31/14 11:25:39:416 | [INFO] | | | | OOBELib | | | 5556 | Version 7.0.0.252,7.0
01/31/14 11:25:39:416 | [INFO] | | | | DispatchClientLib | | | 5556 | Dispatch table loaded from path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\dispatchtable.xml
01/31/14 11:25:39:417 | [INFO] | | | | DispatchClientLib | | | 5556 | (re)load Local Dispatch Table status-[0].
01/31/14 11:25:39:417 | [INFO] | | | | DispatchClientLib | | | 5556 | Scope : [2]
01/31/14 11:25:39:417 | [INFO] | | | | DispatchClientLib | | | 5556 | Setting scope to GM
01/31/14 11:25:39:417 | [INFO] | | | | OOBELib | | | 5556 | AdobeIALClient 1.0 Release (build 1.0.6.3) initializing session...
01/31/14 11:25:39:440 | [ERROR] | | | | OPMWrapper | | | 5556 | Failed in getting value for key in OPMGetValueForKey
01/31/14 11:25:39:440 | [INFO] | | | | OOBELib | | | 5556 | Failed to get Proxy username in OPM DB
01/31/14 11:25:39:442 | [INFO] | | | | AXFBLicensing | | | 5556 | All function pointers successfully retrieved
01/31/14 11:25:39:445 | [INFO] | | | | OOBELib | | | 5556 | SetXMLData()
01/31/14 11:25:39:446 | [INFO] | | | | OOBELib | | | 5556 | SetXMLData():mBonusLaunchCode not found
01/31/14 11:25:39:446 | [INFO] | | | | OOBELib | | | 5556 | SetXMLData():mLastKnownServerTime not found
01/31/14 11:25:39:446 | [DEBUG] | | | | PCDService | | | 5556 | Failed to get enigma data from hive : 519
01/31/14 11:25:39:446 | [INFO] | | | | OOBELib | | | 5556 | Running in App context
01/31/14 11:25:39:458 | [INFO] | | | | DispatchClientLib | | | 5556 | Dispatch table loaded from path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\dispatchtable.xml
01/31/14 11:25:39:458 | [INFO] | | | | DispatchClientLib | | | 5556 | (re)load Local Dispatch Table status-[0].
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Scope : [2]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Setting scope to GM
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | EndPoint requested: [Analytics]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Length of the URL: [51]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Returning from getEndpointAddr: [0]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | EndPoint requested: [Analytics]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Length of the URL: [51]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | URL found [https://na1r.services.adobe.com/account/amfgateway2]
01/31/14 11:25:39:459 | [INFO] | | | | DispatchClientLib | | | 5556 | Returning from getEndpointAddr: [0]
01/31/14 11:25:40:023 | [INFO] | | | | OOBELib | | | 5556 | OOBELibImpl::CommitPCD STARTED
01/31/14 11:25:40:023 | [DEBUG] | | | | ServiceLoader | | | 5556 | looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\adobe_upgrade.dll
01/31/14 11:25:40:023 | [DEBUG] | | | | ServiceLoader | | | 5556 | Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\adobe_upgrade.dll
01/31/14 11:25:40:024 | [INFO] | | | | OOBELib | | | 5556 | OOBELibImpl::CommitPCD ENDED
01/31/14 11:25:40:026 | [INFO] | | | | OOBELib | | | 5556 | OOBELibImpl::CommitPCD STARTED
01/31/14 11:25:40:026 | [INFO] | | | | OOBELib | | | 5556 | OOBELibImpl::CommitPCD ENDED
01/31/14 11:25:40:026 | [INFO] | | | | OOBELib | | | 5556 | Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
01/31/14 11:25:40:026 | [INFO] | | | | OOBELib | | | 5556 | *************OOBELib Session Ends*************
01/31/14 11:25:40:027 | [INFO] | | | | OOBELib | | | 5556 | Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
01/31/14 11:25:40:027 | [INFO] | | | | SLCoreService | | | 5556 | Shutting down SLCore 2.0 Release (build 2.0.1.360321).
01/31/14 11:25:40:033 | [INFO] | | | | SLCoreService | | | 5556 | Service destruction took 6.0 ms and succeed.
01/31/14 11:25:40:033 | [INFO] | | | | OOBELib | | | 5556 | *************OOBELib Session Ends*************
amt3.log
01/31/14 11:25:37:570 | [DEBUG] | | | | PCDService | | | 5496 | Failed to get enigma data from hive : 519
01/31/14 11:25:37:581 | [DEBUG] | | | | PCDService | | | 5496 | No value for key [ADOBEID] in hive [916387098118488076034526] in cache : 519
01/31/14 11:25:37:581 | [INFO] | | | | AMT | | | 5496 | Running in PROV_APP
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value WorkFlowType [SilentActivator]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value SubWorkFlowType [First_Launch]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value ShowEULA [false]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value TrialGrace [30]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value TrialLeft [-1]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value BuyURL [http://www.adobe.com/go/buy?]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value LaunchMode [prechrome]
01/31/14 11:25:37:581 | [INFO] | | | | uiswitch | | | 5496 | Key Value AdobeIDCreated [false]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\Illustrator.exe]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\background.png]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\OBLRes\fr_FR\LicenseFAQ.html]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\OBLRes\fr_FR\ConnectionFAQ.html]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AdobeCode [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value DriverAdobeCode [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppName []
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppRunningLEID [Illustrator-CS7-Win-GM]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppDriverLEID [Illustrator-CS7-Win-GM]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppLicensingLEID [Illustrator-CS7-Win-GM]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppRunningLocale [fr_FR]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppListOfLocales [fr_FR{|}fr_CA]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppProcessID []
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value ProductID []
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value ProductVersion [0.0]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value Platform []
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\AMT]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppLicensingAMTPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppEULAFolderPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Legal]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value TrialExpired [0]
01/31/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppSerialNumber [916387098118488076034526]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value AppTrialSerialNumber [916387098118488076034526]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value NoTrial [0]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value UpgradeCheckRequired [0]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value BonusLaunchCode []
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value HasSAASBit [0]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value ForcedActivation [0]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership_fr?&source=PCSTHX]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value ClaimSource [nag_trial]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | Key Value HasSubscriptionBit [0]
01/31/14 11:25:37:583 | [INFO] | | | | uiswitch | | | 5496 | SilentActivator
01/31/14 11:25:37:587 | [INFO] | | | | uiswitch | | | 5496 | Silent Activator
01/31/14 11:25:37:587 | [INFO] | | | | uiswitch | | | 5496 | Launched
01/31/14 11:25:37:587 | [ERROR] | | | | AMT | | | 5496 | Licensing has been refused. Application must exit.
01/31/14 11:25:37:587 | [INFO] | | | | AMT | | | 5496 | Starting Data Collection for SWTag_Init()
01/31/14 11:25:37:588 | [INFO] | | | | AMT | | | 5496 | DoISOTagging() productCanonicalLEID = Illustrator-CS7-Win-GM;outMappedLEID = Illustrator-CS7-Win-GM, unused =
01/31/14 11:25:37:588 | [INFO] | | | | AMT | | | 5496 | DoISOTagging() productPayloadCode = {CCDC3E53-DF98-434F-821A-C253C61DA2CD};driverPayloadCode = {F2321021-08A2-44D6-B1DF-BDB415F23EC3}
01/31/14 11:25:37:588 | [DEBUG] | | | | PCDService | | | 5496 | Failed to read value for key [] in hive [Illustrator-CS7-Win-GM] from master : 4
01/31/14 11:25:37:588 | [INFO] | | | | AMT | | | 5496 | SWTag_Init() Tags Arguments ; Illustrator-CS7-Win-GM;
01/31/14 11:25:37:593 | [INFO] | | | | performance | | | 5496 | AMTObtainProductLicense took 177.889618 ms
PDApp.log
01/31/14 11:25:37:763 | [INFO] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Considering following LEID for applet version switching : Illustrator-CS7-Win-GM
01/31/14 11:25:37:764 | [WARN] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Dynamic XML Not Found
01/31/14 11:25:37:765 | [ERROR] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Received Serial : 916387098118488076034526
01/31/14 11:25:37:767 | [ERROR] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Unable to fetch enigma data
01/31/14 11:25:37:767 | [ERROR] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Product not running under subscription
01/31/14 11:25:37:767 | [INFO] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Detected identifier in LEID: CS7
01/31/14 11:25:37:767 | [INFO] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Detected identifier in LEID: CS7
01/31/14 11:25:37:767 | [INFO] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Detected identifier in LEID: CS7
01/31/14 11:25:37:767 | [INFO] | | ASU | ProvSwitcher | ProvSwitcher | | | 5556 | Not updating the applet version for appletID: LWA_UI appletVersion: 3.0
01/31/14 11:25:37:767 | [WARN] | | ASU | PDApp | PDApp.AppletManager | | | 5556 | Unable to get the applet switching info... Response is: 8
01/31/14 11:25:37:778 | [INFO] | | ASU | PDApp | PDApp | | | 5556 | DWA AppletID argument not specified on command line. Trying to find the existing instance
01/31/14 11:25:37:778 | [INFO] | | ASU | PDApp | PDApp | | | 5556 | This is the first instance so creating a thread for listening to the created pipe
01/31/14 11:25:37:779 | [INFO] | | ASU | PDApp | PipeThread | | | 5580 | Pipe thread started
01/31/14 11:25:37:779 | [INFO] | | ASU | PDApp | PDApp | | | 5556 | Starting AsyncMessageProcessorHi erastyle,
Actually the Licensing information for the package is missing hence it is not launching any applications. You need to Reserialize the products using APTEE which you can find it on the Machine where you have created the package. If you dont have the access to that Machine then please download and install Creative Cloud Packager and it will download APTEE in the below mentioned location.
Windows:
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities
Once downloaded please follow this KB article to use the Tool.
http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
Please let us know if it helps.
Regards,
Abhijit -
Adobe CC crashed after start (after upgrade to Windows 8.1)
Hi there,
yesterday i uprgraded windows from 8.0 to 8.1 and now my Adobe creative cloud wont to start.
I tried to reinstall, delete registry, adobe cc cleaner and nothing works.
Thanks for suggestionsNobody?
Here is maybe one more usefeul information to fix this issue...
After i lunch Adobe CC and error comes it is still in task manager.
Please I need to fix this problem asap because i have lot of work to do. -
Adobe Cloud CS6 - Can't install/start AAM and CS6
Since 6 Hours i try to get the CS6 installed - hope anybody can help.
- I deinstalled Photoshop CS6 beta and my CS5 completely
- I deactivated my firewall
- I used Adobe CreativeSuite cleaner
- I downloaded the full AAM6.1
- But - when I start the AAM I allways get the message : Download Problem Error 403 Contact support
- OS: Win7 - 64bit
Thanks for helpGone to creative cloud faq: here is the answer
What if I have problems downloading my software?
Visit the Adobe Store download forum, where you can find information about typical software download issues.
so here I am again!
This was not a general question, it a specific one: AAM is not working by now.
6hrs ago MacBookPro with Lion OS: AAM stoped downloading (after installing 2 app Acrobat and PS6) other apps. I was in office (on its internet connection).
Back home (another internet connection) it was sill not working. I tried on the PC (win7 64bit) and I couldn't either install AAM (download didn't start)
Maybe the server was down.
1 hrs ago it begun working both on PC and MAC, but just the list of apps.
I couldn't download any app.
Now AAM doesn't start again (both on PC and MAC): Download Problem Error 403 Contact support
MESSAGE UPDATE
After 8 hrs everything is working: I think it was just something like a server was down.... -
I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??
Have you opened Acrobat and gone to Help>Updates to get an updated install?
-
I updated iTunes to 10.4 version and now it doesn't start and send a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regards
Only way to get iMac starting again was to re-install 10.4.4 from DVD, and then update it into 10.4.6. For a while it worked perfectly, just as before.
Then I tried to print to CD with my EPSON Stylus Photo 950 from Adobe Photoshop Elements (2.0). It didn't print anything, but printer started flashing all lights. The print job was not performed, so I did remove it from the Printer Utility. After that the iMac started "ticking" again, same noise than before, after 10.4.7 installation. I did re-boot iMac. It never started, it does stuck on gray screen (gray block running clockwise). HW test from DVD didn't find any problems (extended search looping 3 times). But Disk Utility found hard drive to have inaccurate node structure, it could not fix it.
Apple support recommended to use DiskWarrior. However, it does not support (yet) Intel Macs. I haven't got TechTool Pro 4.5.1 anywhere. iMac does start on to FireWire mode (T at boot), but I cannot see the disk from 10.2.8 iMac.
So, obvisously the problem is not 10.4.7. I believe it to be ESPON printer driver compatibility on Mac OSX. This does not suprise me, EPSON printers *****, I shall never purchase one again. However, disk catalog structure should not get messed by one faulty printer driver!
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