Adobe Cloud doesn´t start on windows start?

Hello,
the cloud doesn´t start anymore with windows. Settings are ok. Is there any service that must run? At the windows autostart config no entry about the cloud.
Any idea?
Thx for help
best wishes

Hi w4ll4ce,
Welcome to Adobe Forum,
There is an option in the CC preferences which turns off the Launch at startup. Go to the CC icon to bring up the window and then click on the ger icon. Now select the Preferences...command.
on the window that now displays, check the 'Start at launch' option, and close the window via red button in the upper left.
Now the CC will start at launch of the windows i.e at the start up.
Regards,
Rajshree

Similar Messages

  • Adobe cloud - opens to blank white window

    just downloaded the adobe cloud for the first time.  30 day trial opens to blank white screen everytime, I can't try any programs.  Thanks

    I have the same issue.
    Downloaded and installed CC ok.
    Start CC and all I get is the CC banner at top of screen with cog symbol.
    Rest of screen is white, blue circle goes round and round for few seconds while loading then disappears.
    The only options when click on cog is Help, Pin to Notification area & Quit.
    Have tried running as admin - no good.
    Have tried renaming odm.db to odb_old.db - no good.
    this is on desktop.
    i signed up for the PS & LR package.

  • Adobe Reader doesn't work after windows 7 update

    Hello,
    My Adobe Reader X was working fine, until one night where Windows 7 automatically updated, and after that Adobe Reader doesn't work anymore. It doesn't respond AT ALL when I click on it, and I cannot view PDF files anymore.
    I uninstalled it, and re-installed it --- still doesn't work. I tried downloading version 9, but still it doesn't work.
    I also tried to do system restore, but somehow it won't let me --- it says it failed to do so.
    When I try to open PDF files in IE 10, it says "There is a problem with Adobe Acrobat/Reader..." and an error code of 103:103.
    Could anyone help me?
    Thanks!

    You can try running cleaner on your machine
    http://labs.adobe.com/downloads/acrobatcleaner.html
    and then again install latest Reader from
    http://get.adobe.com/reader/enterprise/

  • Adobe Flash doesn´t start

    Hello,
    I have problem: I worked with Adobe Flash only problems.
    But last week, i want opend the programm, the Adobe Flash start-screen occurs, the evidencehttp://www.dict.cc/englisch-deutsch/evidence.html: fonts will be installed, and  one second later, the screen closed.
    Does anyone have a solution?

    you probably have a corrupt font.
    but start by resetting your flash preferences,
    after effects:  http://helpx.adobe.com/after-effects/using/preferences.html
    flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
    illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html
    indesign:  https://forums.adobe.com/thread/526990
    photoshop:  https://forums.adobe.com/thread/375776
    if that fails, then check for corrupt fonts.

  • I am looking at online tutorials about parallax scrolling websites but I have a fully updated version via Adobe Cloud. I'm on Windows 8.1 but my Muse doesn't have the 'fill/scroll' menu. Why? Is it only a Mac option?

    I want to create and offer a scrolling website for a restaurant client but I am confused by online tutorials that show a drop down menu with either fill or scroll.  I have checked for updates but I am fully up to date.  Does anyone know why I cannot access this scrolling menu please?

    Hi Vivek,
    Thank you for your kind advice which I greatly appreciate.  However, I think I have solved most of my problems by signing up with Train Simple on a $9 per month technical learning course.  Within a few minutes I was able to locate the fill - scroll menu by simply clicking on the actual text of fill - which for some reason I didn't know about!.  I stayed with the Muse fundamental course all day today and covered everything to do in Muse in great detail.  I am now looking forward to the single page website learning experience with scrolling!

  • Windows 8 restore point vs Adobe Cloud

    I had to go back to a system restore point on my Windows 8. I had Photoshop installed after the latest restore point so Windows removed it but Adobe Cloud doesn't seem to notice Photoshop is not installed any more. I try to redownload but when I click on "Download" it brings me back to the Adobe Cloud console where I see "Adobe Photoshop installed"....What should I do to fix this?

    Run the Cleaner tool:
    http://www.adobe.com/support/contact/cscleanertool.html
    Mylenium

  • Error trying to install update to Adobe Cloud desktop on OS X Lion

    I keep getting an error when installing a recent update to the Adobe Cloud desktop - A21 something or other.  I tried renaming a file and trying again, but that didn't work either.  I'm not that comfortable troubleshooting my Mac as I've only recently migrated from Windows to using Mac.  Please help.  If I don't quit the Adobe Cloud thing on start-up, it eats up battery power due to this update not being able to install.  I have a single-app subscription to Photoshop CS7, which stops working when that file is renamed.

    The error is Error Code: A12E1.
    I tried the fix of renaming the file, restarting the computer and trying
    again.  That didn't work.  My operating system is  Mac OS X Lion 10.7.5
    (11G63)
    Thanks
    Joanne Mead
    Email: [email protected]
    Tel: 01992 635276
    Mobile: 07973 407386
    Website: www.joannemeadphotography.co.uk

  • I am getting the "you have been signed out" message when I try to sign in to adobe  cloud

    I am getting the "you have been signed out" message when I try to sign in to adobe  cloud.
    It started to happen after an update.
    Same if I try to access Adobe Exchange from PS CC.
    Getting the message: sorry, we are unable to log you in.
    Can you help ?
    Lazlo

    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • How do i download and use adobe reader, flash player etc for windows 7 64 bit program. nothing works

    I have tried almost everything and adobe stuff doesn't work with windows 7 64 bit program. SUGGESTIONS?

    Hi, First, you must use the 32bit since Adobe Flash Player does not support the 64bit. Second you must be the Administrator in order to install the ActiveX Control and write to the Windows Registry which Flash Player does.
    Read over this Adobe Uninstall info: http://kb2.adobe.com/cps/141/tn_14157.html
    You can also read this troubleshooting guide:
    http://go.adobe.com/kb/ts_tn_19166_en-us
    Are you using any other browsers? If so which one and the version?
    Your Anti-Virus/Firewall ?
    Thanks,
    eidnolb

  • Adobe Cloud window and adobe air not showing up or starting even though it is installed, i have tried reinstalling/uninstalling

    I downloaded muse cc 2014. It worked fine for a while (couple of bugs though). Yesterday it would crash whenever it was launched. So i tried to uninstall and re-install. No Luck. Then noticed adobe cloud/adobe air windows were not starting up as per usual on startup and i have been through pc to try to locate and start manually. No Luck with them either, so i have been trying re-download manually, i download the CC exe and try run it from c:drive but no response - not running.
    i have tried a restore and that hasnt helped. I have uninstalled all muse versions but now cant re-download it!?
    where to from here, urgent help would be appreciated. Thanks

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Creative cloud applications doesn't start at all.

    hello, we recentrly had to copy the hard driver from a working windows 7 computers where Adobe Creative Cloud was working correctly to another computer.
    since, this other computer won't launch any of the creative Cloud apps (entreprise/education agreement, created with the creative cloud packager) except for lightroom and captivate (wich are from a different package)
    Anyway, I'm seeing those entries in the logs under the current administrator user, trying to launch illustrator CC. (sorry for the lenght, doesn,t see an option to make it smaller.
    What are the solutions to resolve this issue? is there a way to recent the licensing information or something like that?
    thanks.
    oobelib.log
    01/31/14 11:25:39:384 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | Could not find license from which to get user data
    01/31/14 11:25:39:384 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | No value for key [PersonGUID] in user dictionary.
    01/31/14 11:25:39:384 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}fr_FR] in cache : 519
    01/31/14 11:25:39:385 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to read value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}ALL] from cache : 769
    01/31/14 11:25:39:385 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}fr_FR] in cache : 519
    01/31/14 11:25:39:385 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to read value for key [RememberedSerial] in hive [Illustrator-CS7-Win-GM{|}ALL] from cache : 769
    01/31/14 11:25:39:386 | [DEBUG] |  |  |  | OOBELib |  |  | 5556 | Dominance list found
    01/31/14 11:25:39:387 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to read value for key [RememberedSerial] in hive [V7{}CreativeCloudEnt-1.0-Win-GM{|}fr_FR] from cache : 769
    01/31/14 11:25:39:393 | [DEBUG] |  |  |  | OOBELib |  |  | 5556 | Remembered SN against dominating hive found
    01/31/14 11:25:39:393 | [DEBUG] |  |  |  | OOBELib |  |  | 5556 | No hint serial, returning first remembered serial
    01/31/14 11:25:39:394 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : Updating remembered SN record
    01/31/14 11:25:39:394 | [INFO] |  |  |  | OOBELib |  |  | 5556 | LEID for RememberedSN =V7{}CreativeCloudEnt-1.0-Win-GM, Locale=ALL
    01/31/14 11:25:39:394 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
    01/31/14 11:25:39:394 | [INFO] |  |  |  | OOBELib |  |  | 5556 | UpdateRecordCheckWFType : No enigma information found from license/cache, using hard-coded information
    01/31/14 11:25:39:395 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to read value for key [PayloadCode] in hive [V7{}CreativeCloudEnt-1.0-Win-GM] from master : 5
    01/31/14 11:25:39:395 | [INFO] |  |  |  | OOBELib |  |  | 5556 | GetAMTConfigPathForLEID : No Payload Code found, checking SSC for information
    01/31/14 11:25:39:395 | [INFO] |  |  |  | OOBELib |  |  | 5556 | GetAMTConfigPathForLEID : Payload Code found, retrieving
    01/31/14 11:25:39:395 | [DEBUG] |  |  |  | OOBELib |  |  | 5556 | SLConfig for LEID not found
    01/31/14 11:25:39:396 | [DEBUG] |  |  |  | OOBELib |  |  | 5556 | SLConfig for LEID not found
    01/31/14 11:25:39:396 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Reading product config [C:\Program Files (x86)\Common Files\Adobe\ssc\V7{}CreativeCloudEnt-1.0-Win-GM\SLConfig.xml]
    01/31/14 11:25:39:396 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | Getting license duration from product config return "Runtime Failure: Cannot Read Config File (130:10)".
    01/31/14 11:25:39:396 | [INFO] |  |  |  | OOBELib |  |  | 5556 | UpdateRecordCheckWFType : Remembered SN not valid for associated LEID, get driver's limited grace SLR duration
    01/31/14 11:25:39:396 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\AMT\SLConfig.xml]
    01/31/14 11:25:39:397 | [INFO] |  |  |  | OOBELib |  |  | 5556 | UpdateRecordCheckWFType : Necessary data retrieved, populate the outparam
    01/31/14 11:25:39:397 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Total License Duration is : 7
    01/31/14 11:25:39:397 | [INFO] |  |  |  | OOBELib |  |  | 5556 | License Duration Left is : -1
    01/31/14 11:25:39:397 | [INFO] |  |  |  | OOBELib |  |  | 5556 | SN has been successfully validated online
    01/31/14 11:25:39:398 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [DelegateGUIDForEntitlement] in hive [909607087358377142917643] in cache : 519
    01/31/14 11:25:39:398 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [OwnerGUIDForEntitlement] in hive [909607087358377142917643] in cache : 519
    01/31/14 11:25:39:398 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
    01/31/14 11:25:39:398 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [STORE_URL] in hive [Illustrator-CS7-Win-GM] in master : 10
    01/31/14 11:25:39:398 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [ENABLE_EEP_SIGNIN] in hive [{9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}] in master : 10
    01/31/14 11:25:39:398 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : Detected configuration REG_SERIAL_OVERRIDE : Suppress
    01/31/14 11:25:39:398 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [REG_TRIAL_OVERRIDE] in hive [{9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}] in master : 10
    01/31/14 11:25:39:399 | [INFO] |  |  |  | PCDUtility |  |  | 5556 | IsRegistrationSuppressed : checking reg suppression using payloadcode {9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}
    01/31/14 11:25:39:399 | [INFO] |  |  |  | PCDUtility |  |  | 5556 | IsRegistrationSuppressed : registration is suppressed
    01/31/14 11:25:39:399 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | Could not find license from which to get event
    01/31/14 11:25:39:399 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to read value for key [LimitedGraceConsumed] in hive [Illustrator-CS7-Win-GM{|}LGC] from cache : 769
    01/31/14 11:25:39:399 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
    01/31/14 11:25:39:399 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [IsRedeemedThroughPOSA] in hive [916387098118488076034526] in cache : 519
    01/31/14 11:25:39:399 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [Illustrator-CS7-Win-GM] in hive [FA_Set] in cache : 519
    01/31/14 11:25:39:399 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : FA_Set Not Found
    01/31/14 11:25:39:399 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : Repairing Dom List for Illustrator-CS7-Win-GM
    01/31/14 11:25:39:399 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
    01/31/14 11:25:39:400 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | Could not find license from which to get user data
    01/31/14 11:25:39:400 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | No value for key [LEID] in user dictionary.
    01/31/14 11:25:39:400 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | No value for key [DLIST] in user dictionary.
    01/31/14 11:25:39:400 | [ERROR] |  |  |  | SLCoreService |  |  | 5556 | No value for key [PRECEDENCE] in user dictionary.
    01/31/14 11:25:39:400 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : LEID DOMLIST PID Empty!
    01/31/14 11:25:39:400 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : WF is First_Launch
    01/31/14 11:25:39:400 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Syncing to license store...
    01/31/14 11:25:39:401 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Found server mkey.
    01/31/14 11:25:39:406 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Loading license references...
    01/31/14 11:25:39:407 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Found 1 license file(s)
    01/31/14 11:25:39:408 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Parsing license file [30826573.lic] succeed.
    01/31/14 11:25:39:408 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | License store synchronization took 8.2 ms and succeed.
    01/31/14 11:25:39:408 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Query license: type = 0, duration = 0 days, remaining = expired.
    01/31/14 11:25:39:408 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : License not found, check if imaging scenario
    01/31/14 11:25:39:408 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | No value for key [LEIDLocForType2A] in hive [916387098118488076034526] in cache : 519
    01/31/14 11:25:39:408 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : Could not find effective licensing LEID
    01/31/14 11:25:39:408 | [INFO] |  |  |  | OOBELib |  |  | 5556 | CheckWFType : Returning EULA path from amtlib xml
    01/31/14 11:25:39:408 | [INFO] |  |  |  | OOBELib |  |  | 5556 | LEID=Illustrator-CS7-Win-GM
    01/31/14 11:25:39:408 | [INFO] |  |  |  | OOBELib |  |  | 5556 | OOBELib CheckWFType ENDED
    01/31/14 11:25:39:416 | [INFO] |  |  |  | OOBELib |  |  | 5556 | *************OOBELib Session Starts*************
    01/31/14 11:25:39:416 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Version 7.0.0.252,7.0
    01/31/14 11:25:39:416 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Dispatch table loaded from path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\dispatchtable.xml
    01/31/14 11:25:39:417 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | (re)load Local Dispatch Table status-[0].
    01/31/14 11:25:39:417 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Scope : [2]
    01/31/14 11:25:39:417 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Setting scope to GM
    01/31/14 11:25:39:417 | [INFO] |  |  |  | OOBELib |  |  | 5556 | AdobeIALClient 1.0 Release (build 1.0.6.3) initializing session...
    01/31/14 11:25:39:440 | [ERROR] |  |  |  | OPMWrapper |  |  | 5556 | Failed in getting value for key in OPMGetValueForKey
    01/31/14 11:25:39:440 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Failed to get Proxy username in OPM DB
    01/31/14 11:25:39:442 | [INFO] |  |  |  | AXFBLicensing |  |  | 5556 | All function pointers successfully retrieved
    01/31/14 11:25:39:445 | [INFO] |  |  |  | OOBELib |  |  | 5556 | SetXMLData()
    01/31/14 11:25:39:446 | [INFO] |  |  |  | OOBELib |  |  | 5556 | SetXMLData():mBonusLaunchCode not found
    01/31/14 11:25:39:446 | [INFO] |  |  |  | OOBELib |  |  | 5556 | SetXMLData():mLastKnownServerTime not found
    01/31/14 11:25:39:446 | [DEBUG] |  |  |  | PCDService |  |  | 5556 | Failed to get enigma data from hive : 519
    01/31/14 11:25:39:446 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Running in App context
    01/31/14 11:25:39:458 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Dispatch table loaded from path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\dispatchtable.xml
    01/31/14 11:25:39:458 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | (re)load Local Dispatch Table status-[0].
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Scope : [2]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Setting scope to GM
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | EndPoint requested: [Analytics]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Length of the URL: [51]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Returning from getEndpointAddr: [0]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | EndPoint requested: [Analytics]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Length of the URL: [51]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | URL found [https://na1r.services.adobe.com/account/amfgateway2]
    01/31/14 11:25:39:459 | [INFO] |  |  |  | DispatchClientLib |  |  | 5556 | Returning from getEndpointAddr: [0]
    01/31/14 11:25:40:023 | [INFO] |  |  |  | OOBELib |  |  | 5556 | OOBELibImpl::CommitPCD STARTED
    01/31/14 11:25:40:023 | [DEBUG] |  |  |  | ServiceLoader |  |  | 5556 | looking for library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\adobe_upgrade.dll
    01/31/14 11:25:40:023 | [DEBUG] |  |  |  | ServiceLoader |  |  | 5556 | Found library C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\adobe_upgrade.dll
    01/31/14 11:25:40:024 | [INFO] |  |  |  | OOBELib |  |  | 5556 | OOBELibImpl::CommitPCD ENDED
    01/31/14 11:25:40:026 | [INFO] |  |  |  | OOBELib |  |  | 5556 | OOBELibImpl::CommitPCD STARTED
    01/31/14 11:25:40:026 | [INFO] |  |  |  | OOBELib |  |  | 5556 | OOBELibImpl::CommitPCD ENDED
    01/31/14 11:25:40:026 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
    01/31/14 11:25:40:026 | [INFO] |  |  |  | OOBELib |  |  | 5556 | *************OOBELib Session Ends*************
    01/31/14 11:25:40:027 | [INFO] |  |  |  | OOBELib |  |  | 5556 | Closing AdobeIALClient 1.0 Release (build 1.0.6.3) session.
    01/31/14 11:25:40:027 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Shutting down SLCore 2.0 Release (build 2.0.1.360321).
    01/31/14 11:25:40:033 | [INFO] |  |  |  | SLCoreService |  |  | 5556 | Service destruction took 6.0 ms and succeed.
    01/31/14 11:25:40:033 | [INFO] |  |  |  | OOBELib |  |  | 5556 | *************OOBELib Session Ends*************
    amt3.log
    01/31/14 11:25:37:570 | [DEBUG] |  |  |  | PCDService |  |  | 5496 | Failed to get enigma data from hive : 519
    01/31/14 11:25:37:581 | [DEBUG] |  |  |  | PCDService |  |  | 5496 | No value for key [ADOBEID] in hive [916387098118488076034526] in cache : 519
    01/31/14 11:25:37:581 | [INFO] |  |  |  | AMT |  |  | 5496 | Running in PROV_APP
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value WorkFlowType [SilentActivator]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value SubWorkFlowType [First_Launch]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ShowEULA [false]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value TrialGrace [30]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value TrialLeft [-1]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value BuyURL [http://www.adobe.com/go/buy?]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value LaunchMode [prechrome]
    01/31/14 11:25:37:581 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AdobeIDCreated [false]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\Illustrator.exe]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\background.png]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\OBLRes\fr_FR\LicenseFAQ.html]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\OBLRes\fr_FR\ConnectionFAQ.html]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AdobeCode [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value DriverAdobeCode [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppName []
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppRunningLEID [Illustrator-CS7-Win-GM]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppDriverLEID [Illustrator-CS7-Win-GM]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppLicensingLEID [Illustrator-CS7-Win-GM]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppRunningLocale [fr_FR]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppListOfLocales [fr_FR{|}fr_CA]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppProcessID []
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ProductID []
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ProductVersion [0.0]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value Platform []
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\AMT]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppLicensingAMTPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppEULAFolderPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Legal]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value TrialExpired [0]
    01/31/14 11:25:37:582 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppSerialNumber [916387098118488076034526]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value AppTrialSerialNumber [916387098118488076034526]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value NoTrial [0]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value UpgradeCheckRequired [0]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value BonusLaunchCode []
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value HasSAASBit [0]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ForcedActivation [0]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership_fr?&source=PCSTHX]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value ClaimSource [nag_trial]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Key Value HasSubscriptionBit [0]
    01/31/14 11:25:37:583 | [INFO] |  |  |  | uiswitch |  |  | 5496 | SilentActivator
    01/31/14 11:25:37:587 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Silent Activator
    01/31/14 11:25:37:587 | [INFO] |  |  |  | uiswitch |  |  | 5496 | Launched
    01/31/14 11:25:37:587 | [ERROR] |  |  |  | AMT |  |  | 5496 | Licensing has been refused.  Application must exit.
    01/31/14 11:25:37:587 | [INFO] |  |  |  | AMT |  |  | 5496 | Starting Data Collection for SWTag_Init()
    01/31/14 11:25:37:588 | [INFO] |  |  |  | AMT |  |  | 5496 | DoISOTagging() productCanonicalLEID = Illustrator-CS7-Win-GM;outMappedLEID =  Illustrator-CS7-Win-GM, unused =
    01/31/14 11:25:37:588 | [INFO] |  |  |  | AMT |  |  | 5496 | DoISOTagging() productPayloadCode = {CCDC3E53-DF98-434F-821A-C253C61DA2CD};driverPayloadCode =  {F2321021-08A2-44D6-B1DF-BDB415F23EC3}
    01/31/14 11:25:37:588 | [DEBUG] |  |  |  | PCDService |  |  | 5496 | Failed to read value for key [] in hive [Illustrator-CS7-Win-GM] from master : 4
    01/31/14 11:25:37:588 | [INFO] |  |  |  | AMT |  |  | 5496 | SWTag_Init() Tags Arguments ; Illustrator-CS7-Win-GM;
    01/31/14 11:25:37:593 | [INFO] |  |  |  | performance |  |  | 5496 | AMTObtainProductLicense took 177.889618 ms
    PDApp.log
    01/31/14 11:25:37:763 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Considering following LEID for applet version switching : Illustrator-CS7-Win-GM
    01/31/14 11:25:37:764 | [WARN] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Dynamic XML Not Found
    01/31/14 11:25:37:765 | [ERROR] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Received Serial : 916387098118488076034526
    01/31/14 11:25:37:767 | [ERROR] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Unable to fetch enigma data
    01/31/14 11:25:37:767 | [ERROR] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Product not running under subscription
    01/31/14 11:25:37:767 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Detected identifier in LEID: CS7
    01/31/14 11:25:37:767 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Detected identifier in LEID: CS7
    01/31/14 11:25:37:767 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Detected identifier in LEID: CS7
    01/31/14 11:25:37:767 | [INFO] |  | ASU | ProvSwitcher | ProvSwitcher |  |  | 5556 | Not updating the applet version for appletID: LWA_UI appletVersion: 3.0
    01/31/14 11:25:37:767 | [WARN] |  | ASU | PDApp | PDApp.AppletManager |  |  | 5556 | Unable to get the applet switching info... Response is: 8
    01/31/14 11:25:37:778 | [INFO] |  | ASU | PDApp | PDApp |  |  | 5556 | DWA AppletID argument not specified on command line. Trying to find the existing instance
    01/31/14 11:25:37:778 | [INFO] |  | ASU | PDApp | PDApp |  |  | 5556 | This is the first instance so creating a thread for listening to the created pipe
    01/31/14 11:25:37:779 | [INFO] |  | ASU | PDApp | PipeThread |  |  | 5580 | Pipe thread started
    01/31/14 11:25:37:779 | [INFO] |  | ASU | PDApp | PDApp |  |  | 5556 | Starting AsyncMessageProcessor

    Hi erastyle,
    Actually the Licensing information for the package is missing hence it is not launching any applications. You need to Reserialize the products using APTEE which you can find it on the Machine where you have created the package. If you dont have the access to that Machine then please download and install Creative Cloud Packager and it will download APTEE in the below mentioned location.
    Windows:
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities
    Once downloaded please follow this KB article to use the Tool.
    http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
    Please let us know if it helps.
    Regards,
    Abhijit

  • Adobe CC crashed after start (after upgrade to Windows 8.1)

    Hi there,
    yesterday i uprgraded windows from 8.0 to 8.1 and now my Adobe creative cloud wont to start.
    I tried to reinstall, delete registry, adobe cc cleaner and nothing works.
    Thanks for suggestions

    Nobody?
    Here is maybe one more usefeul information to fix this issue...
    After i lunch Adobe CC and error comes it is still in task manager.
    Please I need to fix this problem asap because i have lot of work to do.

  • Adobe Cloud CS6 - Can't install/start AAM and CS6

    Since 6 Hours i try to get the CS6 installed - hope anybody can help.
    - I deinstalled Photoshop CS6 beta and my CS5 completely
    - I deactivated my firewall
    - I used Adobe CreativeSuite cleaner
    - I downloaded the full AAM6.1
    - But - when I start the AAM I allways get the message : Download Problem Error 403 Contact support
    - OS: Win7 - 64bit
    Thanks for help

    Gone to creative cloud faq: here is the answer
    What if I have problems downloading my software?
    Visit the Adobe Store download forum, where you can find information about typical software download issues.
    so here I am again!
    This was not a general question, it a specific one: AAM is not working by now.
    6hrs ago MacBookPro with Lion OS: AAM stoped downloading (after installing 2 app Acrobat and PS6) other apps. I was in office (on its internet connection).
    Back home (another internet connection) it was sill not working. I tried on the PC (win7 64bit) and I couldn't either install AAM (download didn't start)
    Maybe the server was down.
    1 hrs ago it begun working both on PC and MAC, but just the list of apps.
    I couldn't  download any app.
    Now AAM doesn't start again (both on PC and MAC): Download Problem Error 403 Contact support
    MESSAGE UPDATE
    After 8 hrs everything is working: I think it was just something like a server was down....

  • I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

    I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

    Have you opened Acrobat and gone to Help>Updates to get an updated install?

  • I updated iTunes to 10.4 version and now it doesn't start and sen a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regard

    I updated iTunes to 10.4 version and now it doesn't start and send a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regards

    Only way to get iMac starting again was to re-install 10.4.4 from DVD, and then update it into 10.4.6. For a while it worked perfectly, just as before.
    Then I tried to print to CD with my EPSON Stylus Photo 950 from Adobe Photoshop Elements (2.0). It didn't print anything, but printer started flashing all lights. The print job was not performed, so I did remove it from the Printer Utility. After that the iMac started "ticking" again, same noise than before, after 10.4.7 installation. I did re-boot iMac. It never started, it does stuck on gray screen (gray block running clockwise). HW test from DVD didn't find any problems (extended search looping 3 times). But Disk Utility found hard drive to have inaccurate node structure, it could not fix it.
    Apple support recommended to use DiskWarrior. However, it does not support (yet) Intel Macs. I haven't got TechTool Pro 4.5.1 anywhere. iMac does start on to FireWire mode (T at boot), but I cannot see the disk from 10.2.8 iMac.
    So, obvisously the problem is not 10.4.7. I believe it to be ESPON printer driver compatibility on Mac OSX. This does not suprise me, EPSON printers *****, I shall never purchase one again. However, disk catalog structure should not get messed by one faulty printer driver!

Maybe you are looking for