Adobe Cloud says 'Download Error'

I've had Cloud installed for nearly a year now, and all has been fine. Then, possibly after I installed Fireworks a week ago or so, it doesn't let me update my Apps and, even worse, crashes After Effects on launch.
I've been through Adobe support online where a helpful guy from India ran me through some options ie. remove preferences, uninstall Cloud, run the Adobe Clean tool etc. But nothing worked. Everything else seems to be working fine, fro my Adobe id to linking with Behance etc
When I ran the Clean Tool I accidentally uninstalled After Effects, Bridge and one other ap. But, because of this error message I can't re-download them, as the download needs to go through the Apps control panel - whcih of course isn't working. Argh!
Any help much appreciated!

Went and talked to someone in Adobe support  (a lovely lady called Rashmi) who guided me through the problem.  I think it was a recent security update from Apple that must has rejigged my permissions. So it was a case of dumping old preferences, and then setting a few Adobe folder permissionsfrom 'read' only to 'read & write'. Job done. All working fine again.

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  • I have downloaded the creative cloud desktop app, but the app tab says 'download error', download creative cloud. HOW CAN I FIX THIS

    I am using a mac
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    Brittney2_lee from your post it sounds like you are receiving a variety of download errors.  You can find details on how to diagnose and resolve download errors at Error downloading and installing Creative Cloud application.  You are welcome to update this discussion if you have any questions regarding the steps listed within the document.

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    Help my adobe apps won't show up in the creative cloud area on my mac! says download error!

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
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    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
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    Rachelh20713544 for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Apps menu of creative cloud is empty. Just have a message saying download error.

    Apps menu of creative cloud is empty. Just has a message saying download error. It gives me a button for downloading creative cloud (which I already have installed!). If I try and install any app, I get the same error.
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    Drjem for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    Hypesuh I would recommend reviewing both Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html and Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html as it appears both documents are applicable towards the difficulties which you are currently facing.

  • When I open my Apps tab on Creative Cloud it doesn't come up with my apps it just says "Download Error. Contact support."

    When I open my Apps tab on Creative Cloud it doesn't come up with my apps it just says "Download Error. Contact support." I have tried re-downloading it 3 or 4 times and it still doesn't work.
    I've downloaded it on my macbook pro. I had it before but deleted it accidentally when cleaning my laptop.

    Start by running the cleaner tool and reading the other article.
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  • All of my apps are missing in the apps panel and it says download error

    When I open my apps panel, it says download error and wants me to reload the apps. However, it won't work. I was trying to download After Effects and it did download and now it won't work.

    Hi cdohbar,
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    Please follow the below steps :
    Close Creative Cloud Application (up right corner, click on the cog menu and then "Quit Creative Cloud").
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    Type ~/Library/Application support/Adobe and hit return.
    Rename  the folders 'AAMUpdater' and 'OOBE' to 'AAMUpdaterOLD' and 'OOBEOLD'.
    From the Finder, click Go > Go to Folder.
    Type /Library/Application support/Adobe and hit return.
    Rename AAMupdater,  folder to AAMupdaterOLD
    Launch your Creative cloud desktop.
    Introduce your CC credentials.
    Select install/update applications.
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    I assume that for Windows users, the steps are different , if you are using Windows OS, please follow the below steps :
    Hold Windows + R key from your keyboard.
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    In RUN application type:  %localappdata%
    Next, navigate: \Local\Adobe\OOBE
    Rename OOBE as OOBE.old
    Then, Navigate to C:Program files/Common files/Adobe(32 bit) or C:Program files(X86)/Common files/Adobe folder.
    Rename AAMupdater folder and try signing to Creative Cloud desktop application.
    If you face same issue again, please reply back .

  • Want to try trial for Premiere Pro but for some reason the apps tab says "download error please contact customer support"

    Want to try trial for Premiere Pro but for some reason the apps tab says "download error please contact customer support"

    Kbubello for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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