Adobe Cloud window and adobe air not showing up or starting even though it is installed, i have tried reinstalling/uninstalling

I downloaded muse cc 2014. It worked fine for a while (couple of bugs though). Yesterday it would crash whenever it was launched. So i tried to uninstall and re-install. No Luck. Then noticed adobe cloud/adobe air windows were not starting up as per usual on startup and i have been through pc to try to locate and start manually. No Luck with them either, so i have been trying re-download manually, i download the CC exe and try run it from c:drive but no response - not running.
i have tried a restore and that hasnt helped. I have uninstalled all muse versions but now cant re-download it!?
where to from here, urgent help would be appreciated. Thanks

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

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