Adobe connect pro: Install SQL Server step skips
Hi Everyone.
I am trying to install and configue Adobe Connect 7.5 and I have problems doing so.
The installer simply skips the DB installation steps and resumes the final Connect Pro installation. Due to this I am unable to set the SQL Server DB user and password that are prompted for, in the initial set up phase (this page pops up after the successful installation of Adobe Connect).
Effectively, I am unable to use Connect Pro even though the installation is successful.
Can you kindly help here? I am at my wits end.
Best,
Girish
There are 2 steps to installing the connect server; installing the system files and then the configuration. Its the configurations step (which is after the installation step) where you put the details of where the db is and the db account. Are you jumping straight to the second step when you're trying to instal?
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Exit code (Decimal): -2068052081
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Machine name: BRENDA-PC-HOME
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OS version: Windows 7
OS service pack: Service Pack 1
OS region: United States
OS language: italiano (Italia)
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Product Instance Instance ID Feature
Language Edition Version Clustered Configured
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Description: Microsoft SQL Server 2014
ProductName: SQL Server 2014
Type: RTM
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SPLevel: 0
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Installation edition: Express
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ACTION: Install
ADDCURRENTUSERASSQLADMIN: true
AGTSVCACCOUNT: NT AUTHORITY\SERVIZIO DI RETE
AGTSVCPASSWORD: *****
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ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
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ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
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INDICATEPROGRESS: false
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INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
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MATRIXNAME: <empty>
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RSSHPINSTALLMODE: DefaultSharePointMode
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RSSVCPASSWORD: <empty>
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SECURITYMODE: <empty>
SQLBACKUPDIR: <empty>
SQLCOLLATION: Latin1_General_CI_AS
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SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: Brenda-PC-Home\Brenda
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
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Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
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Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
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Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'.
Please refer to Help and Support for more information. HRESULT: 0x80070422.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x80070422
Feature: Setup Support Files
Status: Failed: see logs for details
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Setup Support Files
Component error code: 1935
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
Error description: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'.
Please refer to Help and Support for more information. HRESULT: 0x80070422.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x80070422
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SystemConfigurationCheck_Report.htm -
Unable to install SQL Server 2012 on my Surface 3 computerr w/Windows 8.1 as the OS
Another user,
Cheer08, has replied to a thread you have subscribed to in the
SQL Server Express Forum.
Here are the error messages:
Error 2
Error 1
Hello,
This error is related to Microsoft Visual C++ 2005. Could you try to download and install Microsoft Visual C++ 2005 with service pack 1 (SP1) included:
http://www.microsoft.com/en-us/download/details.aspx?id=5638 (x86 or 32-bit)
http://www.microsoft.com/en-us/download/details.aspx?id=18471
(x64 or 64-bit)
Hope this helps.
Regards,
Alberto Morillo
SQLCoffee.com
Thread Title Unable to install SQL Server 2012 on my Surface 3 computerr w/Windows 8.1 as the OS.
Started by: FenixRising
Reply:
Fenix, this is SQL Server forum. Regarding the Visual C++ 2005 SP1 Redistributable setup issue, you need to post question in
visual studio forum to get better help.
After installing Visual C++ 2005 SP1 Redistributable successfully,are you able to install SQL Server? If not, share us SQL Server setup logs. This link
https://msdn.microsoft.com/en-us/library/ms143702(v=sql.110).aspx will help you View and Read SQL Server Setup Log Files
Im going to run it now. Get back to you.Hi,
I am unable to install SQL Server 2012. I have the install log, but I don't can't read them.
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2053898239
Start time: 2015-02-08 23:03:01
End time: 2015-02-08 23:07:31
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for Adv_SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for RS: Use the following information to resolve the error, and then try the setup process again.
Next step for SQLEngine: Use the following information to resolve the error, and then try the setup process again.
Next step for FullText: Use the following information to resolve the error, and then try the setup process again.
Next step for Replication: Use the following information to resolve the error, and then try the setup process again.
Machine Properties:
Machine name: RLC_WORK
Machine processor count: 4
OS version: Future Windows Version
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID
Feature Language
Edition Version Clustered Configured
SQL Server 2012
Client Tools Connectivity 1033
11.2.5058.0 No Yes
SQL Server 2012
Client Tools Backwards Compatibility 1033
11.2.5058.0 No Yes
SQL Server 2012
Client Tools SDK 1033
11.2.5058.0 No Yes
SQL Server 2012
SQL Server Data Tools 1033 Express Edition
11.2.5058.0 No Yes
SQL Server 2012
LocalDB 1033
Express Edition 11.0.2100.60 No Yes
Package properties:
Description: Microsoft SQL Server 2012
ProductName: SQL Server 2012
Type: RTM
Version: 11
Installation location: C:\76766b629842c4dc54646a47c04202\x64\setup\
Installation edition: Express
Slipstream: True
SP Level 2
Product Update Status:
Success: KB 2958429
Product Updates Selected for Installation:
Title: Service Pack 2
Knowledge Based Article: KB 2958429
Version: 11.2.5058.0
Architecture: x64
Language: 1033
Update Source: Slipstream
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: true
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Disabled
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE:
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: true
ENU: true
ERRORREPORTING: true
FEATURES: SQLENGINE, REPLICATION, FULLTEXT, RS, SSMS, ADV_SSMS
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: NT Service\MSSQLFDLauncher$SQLEXPRESS
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: SQLEXPRESS
INSTANCENAME: SQLEXPRESS
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
NPENABLED: 0
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: DefaultSharePointMode
RSSVCACCOUNT: NT Service\ReportServer$SQLEXPRESS
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: <empty>
SECURITYMODE: <empty>
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: NT Service\MSSQL$SQLEXPRESS
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: RLC_WORK\Robert
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: true
TCPENABLED: 0
UIMODE: AutoAdvance
UpdateEnabled: true
UpdateSource: Slipstream
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150208_230228\ConfigurationFile.ini
Detailed results:
Feature: Management Tools - Complete
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft .NET Framework 3.5
Component error code: 0x85940001
Error description: Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Feature: Management Tools - Basic
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft .NET Framework 3.5
Component error code: 0x85940001
Error description: Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Feature: Reporting Services - Native
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft .NET Framework 3.5
Component error code: 0x85940001
Error description: Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft .NET Framework 3.5
Component error code: 0x85940001
Error description: Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Feature: Full-Text and Semantic Extractions for Search
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft .NET Framework 3.5
Component error code: 0x85940001
Error description: Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Feature: SQL Server Replication
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft .NET Framework 3.5
Component error code: 0x85940001
Error description: Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150208_230228\SystemConfigurationCheck_Report.htm
Fenix -
Unable to install SQL Server 2014 Express LocalDb on Windows 8.1 Update 1
Apologies if this is not the right place or this has been posted before (I looked and didn't find anything)
I am unable to install SQL Server 2014 Express LocalDb on Windows 8.1 Update 1, as I get an 'Operating System not Supported' error message right away.
What can I do to get this working?Hi Zgreve,
Usually, from
hardware and software requirements for installing SQL Server 2014, we can install SQL Server Express version on the Windows 8.1. For more information, see:
Microsoft SQL Server 2014 Express.
Before you install SQL Server 2014 Express version, you should ensure installing the .NET Framework 4, then run as administrator for the SQL Server setup.exe again.
There is a similar detail about install SQL Server Express LocalDB via GUI and command line. You can also review the following steps.
http://www.mssqltips.com/sqlservertip/2694/getting-started-with-sql-server-2012-express-localdb/
If the same error about OS still exists, I recommend you submitting a feedback to Microsoft such issues at
https://connect.microsoft.com/SQLServer/Feedback, Your feedback enables Microsoft to offer the best software and deliver superior services, meanwhile you can learn more about and contribute to the
exciting projects on Microsoft Connect.
Thanks,
Sofiya Li
Sofiya Li
TechNet Community Support -
I have tried installing SQL Server 2008 multiple times on my machine, and I always receive this error about 3/4 of the way through: '' is not a valid login or you do not have permission.
I have tried installing both SQL Server Express 2008 with Tools and SQL Server Express 2008 with Advanced Services, and they both fail the same way. I am trying to do a new stand-alone installation.
I'm running Windows XP Home Edition SP3.
Looking into the error, some forums say I have to install it from THE Administrator account, and not an account with administrator permissions; it also cannot be in Safe Mode, because then the Windows Installer won't work. Unfortunately, I haven't been able to login to the Administrator account. I can go to the home login screen, do ctrl+alt+del twice, and attempt to login to the Administrator account, but I receive this error: Unable to Log You on because of an Account Restriction.
Other forums say that in the Server Configuration section, all you have to do is provide the username and a strong password from an administrative account on the computer, and it doesn't have to be THE Administrator. Well, I did that, but for some reason it doesn't recognize my username and password, it says something like "The credentials you provided for the SQL Server Agent are invalid". BUT THOSE ARE THE CORRECT CREDENTIALS FOR MY ADMINISTRATIVE USER! So I'm forced to use one of the accounts without a password, like NT AUTHORITY\SYSTEM. That's the only way I can get past this step.
Also, just FYI, on the next step, which is Database Engine Configuration, I am using Mixed Mode for the Security Mode. I AGAIN provide a password, and then add my current user (who IS an administrator on my machine!) to the SQL Server Administrators box.
But yet, it fails every single time.
This is pathetic and ridiculous. I must have tried to install this thing 15 times, that is not an exaggeration. I'm posting this on several other forums as well, maybe an MVP or Bill Gates himself can help me.
I have one of the log files from a failed installation. If someone would like to see it, I will post it.Papy Normand wrote:
Hello,
Please, could you have a look on the excellent answer of Mike Wachal you will find here :
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=4160294&SiteID=1
Don't hesitate to post again for more help or explanations
Have a nice day
PS : if you are talking about the Sql Server Agent Service, it is disabled for Sql Server Express. It is enabled only for the Workgroup/Standard/Dev and Entreprise Editions
Sorry, but I've tried the suggestion in that link, and it hasn't helped me.
For anyone wonder, the link is talking about the problem in Server Configuration where I enter my Windows user account and password (which is in the Administrative group), but it says the credentials are invalid. The link suggests that you need to either enter your Windows account (which I did, and it wouldn't let me go to the next step), or to use one of the built in accounts (which I also tried, but it gave me the " '' is not a valid login" error during the installation).
Any other ideas?
I haven't had any answers from any other forums either, so I'll just post my log file in case anyone wants to look at this:
Overall summary:
Final result: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
Exit code (Decimal): -2068643839
Exit facility code: 1203
Exit error code: 1
Exit message: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
Start time: 2008-11-17 11:13:47
End time: 2008-11-17 12:17:25
Requested action: Install
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20081117_110917\Detail.txt
Exception help link: http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.rll%26EvtID%3d50000%26ProdVer%3d10.0.1600.22%26EvtType%3d0xBE029E38%400x12C2466D
Machine Properties:
Machine name: STEVEN
Machine processor count: 2
OS version: Windows XP
OS service pack: Service Pack 3
OS region: United States
OS language: English (United States)
OS architecture: x86
Process architecture: 32 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered
Package properties:
Description: SQL Server Database Services 2008
SQLProductFamilyCode: {628F8F38-600E-493D-9946-F4178F20A8A9}
ProductName: SQL2008
Type: RTM
Version: 10
SPLevel: 0
Installation location: D:\x86\setup\
Installation edition: DEVELOPER
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: False
AGTSVCACCOUNT: NT AUTHORITY\SYSTEM
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Manual
ASBACKUPDIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config
ASDATADIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Data
ASDOMAINGROUP: <empty>
ASLOGDIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Log
ASPROVIDERMSOLAP: 1
ASSVCACCOUNT: NT AUTHORITY\SYSTEM
ASSVCPASSWORD: *****
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: STEVEN\Steven
ASTEMPDIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Temp
BROWSERSVCSTARTUPTYPE: Disabled
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20081117_110917\ConfigurationFile.ini
ENABLERANU: False
ERRORREPORTING: False
FEATURES: SQLENGINE,REPLICATION,FULLTEXT,AS,RS,BIDS,CONN,IS,BC,SDK,BOL,SSMS,ADV_SSMS,SNAC_SDK,OCS
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: NT AUTHORITY\LOCAL SERVICE
FTSVCPASSWORD: *****
HELP: False
INDICATEPROGRESS: False
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: MSSQLSERVER
INSTANCENAME: MSSQLSERVER
ISSVCACCOUNT: NT AUTHORITY\SYSTEM
ISSVCPASSWORD: *****
ISSVCSTARTUPTYPE: Automatic
MEDIASOURCE: D:\
NPENABLED: 0
PID: *****
QUIET: False
QUIETSIMPLE: False
RSINSTALLMODE: DefaultNativeMode
RSSVCACCOUNT: NT AUTHORITY\SYSTEM
RSSVCPASSWORD: *****
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
SECURITYMODE: SQL
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: NT AUTHORITY\SYSTEM
SQLSVCPASSWORD: *****
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: STEVEN\Steven
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: False
TCPENABLED: 0
X86: False
Configuration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20081117_110917\ConfigurationFile.ini
Detailed results:
Feature: Database Engine Services
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0x12C2466D
Configuration error description: '' is not a valid login or you do not have permission.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20081117_110917\Detail.txt
Feature: SQL Client Connectivity SDK
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: SQL Server Replication
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0x12C2466D
Configuration error description: '' is not a valid login or you do not have permission.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20081117_110917\Detail.txt
Feature: Full-Text Search
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0x12C2466D
Configuration error description: '' is not a valid login or you do not have permission.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20081117_110917\Detail.txt
Feature: Analysis Services
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Reporting Services
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0x12C2466D
Configuration error description: '' is not a valid login or you do not have permission.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20081117_110917\Detail.txt
Feature: Integration Services
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Client Tools Connectivity
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Management Tools - Complete
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Management Tools - Basic
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Client Tools SDK
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Client Tools Backwards Compatibility
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Business Intelligence Development Studio
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: SQL Server Books Online
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Microsoft Sync Framework
Status: Passed
MSI status: Passed
Configuration status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20081117_110917\SystemConfigurationCheck_Report.htm -
I get one or the other error when i install SQL server 2012 SP1 in my Lab server
I get multiple errors when i install SQL server 2012 SP1 In my lab server.
Not sure why i keep getting different errors all the time when i install SQL server 2012 & 2012 SP1.
Below are error codes, screen shots and also a log of the error.
1. Eror code 0X84B40000
Also dint understand any thing from this article related to the above error
http://social.technet.microsoft.com/Forums/sqlserver/en-US/5b6cc928-0db8-4fe4-a5d3-21672225f0ca/i-get-error-code-0x84b40000-when-trying-to-install-sql-server-mgmt-studio-to-an-existing-sql?forum=sqlexpress
2. Eror code 0x851A001A
Can any one plz help as i always get one or the other error.
====================================
Screen shot:
Please note the below screen shot has given the error code 0x851A001A which is same in case of failure of all the other features which have failed during this installation. Hence i have uploaded only one screen shot.
2. Log file content.
=================================
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2061893606
Start time: 2014-05-04 21:15:35
End time: 2014-05-04 21:51:45
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for RS: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for SQLEngine: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for FullText: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for Replication: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Machine Properties:
Machine name: SERVER1
Machine processor count: 2
OS version: Windows Server 2008 R2
OS service pack: Service Pack 1
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature
Language Edition Version Clustered
SQL Server 2012 MSSQLSERVER MSSQL11.MSSQLSERVER Database Engine Services 1033
Enterprise Edition 11.0.2100.60 No
SQL Server 2012 MSSQLSERVER MSSQL11.MSSQLSERVER SQL Server Replication 1033
Enterprise Edition 11.0.2100.60 No
SQL Server 2012 MSSQLSERVER MSSQL11.MSSQLSERVER Full-Text and Semantic Extractions for Search 1033
Enterprise Edition 11.0.2100.60 No
SQL Server 2012 MSSQLSERVER MSSQL11.MSSQLSERVER Data Quality Services 1033
Enterprise Edition 11.0.2100.60 No
SQL Server 2012 MSSQLSERVER MSAS11.MSSQLSERVER Analysis Services 1033
Enterprise Edition 11.0.2100.60 No
SQL Server 2012 MSSQLSERVER MSRS11.MSSQLSERVER Reporting Services - Native 1033
Enterprise Edition 11.0.2100.60 No
SQL Server 2012 Management Tools - Basic
1033 Enterprise Edition 11.0.2100.60 No
SQL Server 2012 Management Tools - Complete
1033 Enterprise Edition 11.0.2100.60 No
SQL Server 2012 Client Tools Connectivity
1033 Enterprise Edition 11.0.2100.60 No
SQL Server 2012 Client Tools Backwards Compatibility
1033 Enterprise Edition 11.0.2100.60 No
SQL Server 2012 Client Tools SDK
1033 Enterprise Edition 11.0.2100.60 No
SQL Server 2012 Integration Services
1033 Enterprise Edition 11.0.2100.60 No
SQL Server 2012 Reporting Services - SharePoint
11.0.2100.60 No
Package properties:
Description: Microsoft SQL Server 2012 Service Pack 1
ProductName: SQL Server 2012
Type: RTM
Version: 11
SPLevel: 0
Installation location: F:\x64\setup\
Installation edition: Enterprise
Product Update Status:
None discovered.
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: false
AGTSVCACCOUNT: ms\sql
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Automatic
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140504_204851\ConfigurationFile.ini
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: false
ENU: true
ERRORREPORTING: true
FEATURES: SQLENGINE, REPLICATION, FULLTEXT, RS
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: NT Service\MSSQLFDLauncher$SCOM
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: SCOM
INSTANCENAME: SCOM
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
NPENABLED: 0
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: <empty>
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: DefaultSharePointMode
RSSVCACCOUNT: NT Service\ReportServer$SCOM
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: <empty>
SECURITYMODE: <empty>
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: ms\sql
SQLSVCPASSWORD: *****
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: MS\Gautam, MS\SCOM Users
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: false
TCPENABLED: 1
UIMODE: Normal
UpdateEnabled: true
UpdateSource: MU
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140504_204851\ConfigurationFile.ini
Detailed results:
Feature: Reporting Services - Native
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: Full-Text and Semantic Extractions for Search
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: SQL Server Replication
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: SQL Browser
Status: Passed
Feature: SQL Writer
Status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140504_204851\SystemConfigurationCheck_Report.htmSorry about the error in the path, but you find the files that's the main thing.
Indeed it is a certificate problem:
2014-05-04 21:47:43.56 spid12s Error: 17190, Severity: 16, State: 1.
2014-05-04 21:47:43.56 spid12s Initializing the FallBack certificate failed with error code: 1, state: 20, error number: 0.
2014-05-04 21:47:43.56 spid12s Unable to initialize SSL encryption because a valid certificate could not be found, and it is not possible to create a self-signed certificate.
2014-05-04 21:47:43.57 spid12s Error: 17182, Severity: 16, State: 1.
2014-05-04 21:47:43.57 spid12s TDSSNIClient initialization failed with error 0x80092004, status code 0x80. Reason: Unable to initialize SSL support. Cannot find object or property.
2014-05-04 21:47:43.57 spid12s Error: 17182, Severity: 16, State: 1.
2014-05-04 21:47:43.57 spid12s TDSSNIClient initialization failed with error 0x80092004, status code 0x1. Reason: Initialization failed with an infrastructure error. Check for previous errors. Cannot find object or property.
2014-05-04 21:47:43.57 spid12s Error: 17826, Severity: 18, State: 3.
2014-05-04 21:47:43.57 spid12s Could not start the network library because of an internal error in the network library. To determine the cause, review the errors immediately preceding this one in the error log.
2014-05-04 21:47:43.57 spid12s Error: 17120, Severity: 16, State: 1.
2014-05-04 21:47:43.57 spid12s SQL Server could not spawn FRunCommunicationsManager thread. Check the SQL Server error log and the Windows event logs for information about possible related problems.
I've recall that I've tried to help people with this error before, but I'm sure they were able to sort it out.
Anyway, this blog post,
http://blogs.msdn.com/b/sqljourney/archive/2012/10/09/sql-2008-service-fails-to-come-online-with-a-valid-certificate-could-not-be-found-and-it-is-not-possible-to-create-a-self-signed-certificate.aspx
suggests the issue is a corrupted user profile, and you should try to use a different service account.
This blog also seems to have a simple solution, but I cannot vouch for that it will work:
http://www.beejblog.com/2012/02/sql-server-solved-unable-to-initialize.html
Erland Sommarskog, SQL Server MVP, [email protected] -
Errro while installing sql server 2012 express edition on Windows 8 -64 version
Hi,
Im trying to install sql server 2012 express edition on windows 8 machine(64 bit),however im getting same error every time.
The following error has occurred:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2337
i've googled and checked all prerequisite which is already installed.so not finding the reason behind this error.
it would be great if any one can help on resolving this error.
Thanks in advance
Regards
RiteshHi ,
Thanks for help. here is the log summary text
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2068051679
Start time: 2014-02-05 12:30:44
End time: 2014-02-05 12:36:21
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for SQLEngine: Use the following information to resolve the error, and then try the setup process again.
Next step for Replication: Use the following information to resolve the error, and then try the setup process again.
Machine Properties:
Machine name: IDEA-PC
Machine processor count: 4
OS version: Future Windows Version
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID
Feature Language
Edition Version Clustered
SQL Server 2008 R2 MSSQLSERVER MSSQL10_50.MSSQLSERVER Database Engine Services
1033 Developer Edition 10.50.1600.1 No
SQL Server 2008 R2 MSSQLSERVER MSSQL10_50.MSSQLSERVER SQL Server Replication
1033 Developer Edition 10.50.1600.1 No
SQL Server 2008 R2 MSSQLSERVER MSSQL10_50.MSSQLSERVER Full-Text and Semantic Extractions for Search 1033
Developer Edition 10.50.1600.1 No
SQL Server 2008 R2
Management Tools - Basic 1033 Developer Edition
10.50.1600.1 No
SQL Server 2008 R2
Management Tools - Complete 1033 Developer Edition 10.50.1600.1
No
SQL Server 2008 R2
Client Tools Connectivity 1033 Developer Edition 10.50.1600.1
No
SQL Server 2008 R2
Client Tools Backwards Compatibility 1033 Developer Edition 10.50.1600.1 No
SQL Server 2008 R2
Client Tools SDK 1033
Developer Edition 10.50.1600.1 No
SQL Server 2008 R2
Integration Services 1033 Developer Edition
10.50.1600.1 No
Package properties:
Description: Microsoft SQL Server 2012 Service Pack 1
ProductName: SQL Server 2012
Type: RTM
Version: 11
SPLevel: 0
Installation location: c:\b33170cf028067db5b8335d2\x64\setup\
Installation edition: Express
Product Update Status:
None discovered.
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: true
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Disabled
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE:
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: true
ENU: true
ERRORREPORTING: false
FEATURES: SQLENGINE, REPLICATION, SNAC_SDK
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: SQLFASHION
INSTANCENAME: SQLFASHION
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
NPENABLED: 0
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: DefaultSharePointMode
RSSVCACCOUNT: <empty>
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
SECURITYMODE: SQL
SQLBACKUPDIR: <empty>
SQLCOLLATION: Latin1_General_CI_AI
SQLSVCACCOUNT: NT Service\MSSQL$SQLFASHION
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: idea-pc\lenovo
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: false
TCPENABLED: 0
UIMODE: AutoAdvance
UpdateEnabled: true
UpdateSource: MU
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140205_122837\ConfigurationFile.ini
Detailed results:
Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Common Files
Component error code: 2337
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140205_122837\sql_common_core_Cpu64_1.log
Error description: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2337.
Error help link:
Feature: SQL Server Replication
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Common Files
Component error code: 2337
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140205_122837\sql_common_core_Cpu64_1.log
Error description: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2337.
Error help link:
Feature: SQL Client Connectivity
Status: Passed
Feature: SQL Client Connectivity SDK
Status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140205_122837\SystemConfigurationCheck_Report.htm -
Overlapped I/O error 997 installing SQL Server 2014 Express on Windows Server 2012 R2
I'm attempting to install SQL Server 2014 Express on a Windows Server 2012 R2 system. When I do the install, it fails (several times) with an "Error: 997. Overlapped I/O operation is in progress.". From searching the web, I can see many people
have had this problem with this installer and other non-SQL server installers.
I've tried every solution I can find discussed, but none help with my problems The system is fully updated, with the exception of the KB2538243 (VC 2008 SP1 redist), which is probably failing for the same reason.
I've tried removing several updates mentioned in other articles (KB2918614). I've confirmed that I'm not using a temporary profile.
Does anyone have an idea of how I can solve this issue?
Thanks,
Zack
Partial detail from install log file:
Detailed results:
Feature: Management Tools - Complete
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150205_151618\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Feature: Client Tools Connectivity
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual Studio 2010 Redistributables
Component error code: 997
Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150205_151618\VC10Redist_Cpu64_1.log
Error description: Error 997.Overlapped I/O operation is in progress.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=vc_red.msi%40ProcessComponents%40997
Partial detail from component log file:
MSI (s) (D8:3C) [15:18:29:173]: Resolving source.
MSI (s) (D8:3C) [15:18:29:173]: Resolving source to launched-from source.
MSI (s) (D8:3C) [15:18:29:173]: Setting launched-from source as last-used.
MSI (s) (D8:3C) [15:18:29:188]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\zerhart\Downloads\SQLEXPRWT_x64_ENU\redist\VisualStudioShell\VC10SP1\x64\'.
MSI (s) (D8:3C) [15:18:29:188]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\zerhart\Downloads\SQLEXPRWT_x64_ENU\redist\VisualStudioShell\VC10SP1\x64\'.
MSI (s) (D8:3C) [15:18:29:188]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{1D8E6291-B0D5-35EC-8441-6616F567A0F7}'.
MSI (s) (D8:3C) [15:18:29:188]: SOURCEDIR ==> C:\Users\zerhart\Downloads\SQLEXPRWT_x64_ENU\redist\VisualStudioShell\VC10SP1\x64\
MSI (s) (D8:3C) [15:18:29:188]: SOURCEDIR product ==> {1D8E6291-B0D5-35EC-8441-6616F567A0F7}
MSI (s) (D8:3C) [15:18:29:188]: SECREPAIR: A general error running CryptAcquireContext
MSI (s) (D8:3C) [15:18:29:188]: Determining source type
MSI (s) (D8:3C) [15:18:29:188]: Source type from package 'VC_RED.MSI': 2
MSI (s) (D8:3C) [15:18:29:188]: SECREPAIR: Hash Database: C:\Windows\Installer\SourceHash{1D8E6291-B0D5-35EC-8441-6616F567A0F7}
MSI (s) (D8:3C) [15:18:29:188]: SECREPAIR: SourceHash database file already exists. Deleting it.
MSI (s) (D8:3C) [15:18:29:204]: Note: 1: 2262 2: SourceHash 3: -2147287038
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: New Hash Database creation complete.
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Crypt Provider not initialized. Error:997
MSI (s) (D8:3C) [15:18:29:235]: SECUREREPAIR: Failed to CreateContentHash of the file: install.res.1040.dll: for computing its hash. Error: 997
MSI (s) (D8:3C) [15:18:29:235]: SECREPAIR: Failed to create hash for the install source files
MSI (s) (D8:3C) [15:18:29:235]: SECUREREPAIR: SecureRepair Failed. Error code: 3e561F257D8
Action start 15:18:29: ProcessComponents.
MSI (s) (D8:3C) [15:19:28:843]:
Error 997.Overlapped I/O operation is in progress.Alberto,
Thanks for your help. Unfortunately, I've already tried that. I did try it again and I get an "This update is not applicable to your computer."
I tried to post the Windows Update log, but it was too large. I've posted some of it below.
Here is the WU log:
2015-02-06 11:24:25:793
5048 50
Misc =========== Logging initialized (build: 7.9.9600.17489, tz: -0500) ===========
2015-02-06 11:24:25:793
5048 50
Misc = Process: C:\Windows\system32\wusa.exe
2015-02-06 11:24:25:793
5048 50
Misc = Module: C:\Windows\System32\wuapi.dll
2015-02-06 11:24:25:793
5048 50
COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService -----------
2015-02-06 11:24:25:793
5048 50
COMAPI - ServiceName = Windows Update Standalone Installer
2015-02-06 11:24:25:793
5048 50
COMAPI - ScanFileLocation = C:\c5f288db3c43a7e4613232ca1a3c\wsusscan.cab
2015-02-06 11:24:25:808
920 111c
Misc =========== Logging initialized (build: 7.9.9600.17489, tz: -0500) ===========
2015-02-06 11:24:25:808
920 111c
Misc = Process: C:\Windows\system32\svchost.exe
2015-02-06 11:24:25:808
920 111c
Misc = Module: c:\windows\system32\wuaueng.dll
2015-02-06 11:24:25:808
920 111c
Service *************
2015-02-06 11:24:25:808
920 111c
Service ** START ** Service: Service startup
2015-02-06 11:24:25:808
920 111c
Service *********
2015-02-06 11:24:25:824
920 111c
IdleTmr Non-AoAc machine. Aoac operations will be ignored.
2015-02-06 11:24:25:824
920 111c
Agent * WU client version 7.9.9600.17489
2015-02-06 11:24:25:824
920 111c
Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2015-02-06 11:24:25:824
920 111c
Agent * Base directory: C:\Windows\SoftwareDistribution
2015-02-06 11:24:25:824
920 111c
Agent * Access type: No proxy
2015-02-06 11:24:25:824
920 111c
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 12.
2015-02-06 11:24:25:824
920 111c
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 4.
2015-02-06 11:24:25:824
920 111c
Agent * Network state: Connected
2015-02-06 11:24:25:824
920 111c
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 12.
2015-02-06 11:24:25:824
920 111c
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 4.
2015-02-06 11:24:25:855
920 b64
Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2015-02-06 11:24:25:855
920 111c
Agent *********** Agent: Initializing global settings cache ***********
2015-02-06 11:24:25:887
920 111c
Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2015-02-06 11:24:25:887
920 111c
Agent * WSUS server: <NULL>
2015-02-06 11:24:25:887
920 111c
Agent * WSUS status server: <NULL>
2015-02-06 11:24:25:887
920 111c
Agent * Target group: (Unassigned Computers)
2015-02-06 11:24:25:887
920 111c
Agent * Windows Update access disabled: No
2015-02-06 11:24:25:902
920 b64
WuTask WuTaskManager delay initialize completed successfully..
2015-02-06 11:24:25:902
920 b64
AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-02-07 08:14:01, not idle-only, not network-only
2015-02-06 11:24:25:902
920 b64
AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2015-02-06 19:30:54, not idle-only, not network-only
2015-02-06 11:24:25:902
920 b64
AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2015-02-06 19:30:54, not idle-only, not network-only
2015-02-06 11:24:25:902
920 b64
Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
2015-02-06 11:24:25:902
920 b64
Report CWERReporter::Init succeeded
2015-02-06 11:24:25:902
920 b64
Agent *********** Agent: Initializing Windows Update Agent ***********
2015-02-06 11:24:25:902
920 b64
DnldMgr Download manager restoring 0 downloads
2015-02-06 11:24:25:902
920 111c
AU ########### AU: Initializing Automatic Updates ###########
2015-02-06 11:24:25:902
920 111c
AU AIR Mode is disabled
2015-02-06 11:24:25:902
920 111c
AU # Approval type: Scheduled (User preference)
2015-02-06 11:24:25:902
920 111c
AU # Auto-install minor updates: Yes (User preference)
2015-02-06 11:24:25:902
920 111c
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2015-02-06 11:24:25:902
920 111c
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 2, GetLastError=2250
2015-02-06 11:24:25:918
920 111c
AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2015-02-06 11:24:25:918
920 111c
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-02-06 11:24:25:918
920 111c
AU AU finished delayed initialization
2015-02-06 11:24:25:933
920 111c
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-02-06 11:24:25:933
920 111c
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-02-06 11:24:25:933
920 b64
Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\a487aa0f-3e53-4fee-a784-6171b00254e4\Source.cab with dwProvFlags 0x00000080:
2015-02-06 11:24:25:933
920 111c
AU Adding timer:
2015-02-06 11:24:25:933
920 111c
AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-02-07 08:14:01, not idle-only, not network-only
2015-02-06 11:24:25:949
920 af0
DnldMgr Asking handlers to reconcile their sandboxes
2015-02-06 11:24:25:949
920 b64
Misc Microsoft signed: Yes
2015-02-06 11:24:26:154
920 b64
DtaStor Default service for AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2015-02-06 11:24:26:154
920 b64
IdleTmr Incremented idle timer priority operation counter to 1
2015-02-06 11:24:26:154
5048 50
COMAPI - Added scan package service, ServiceID = {A487AA0F-3E53-4FEE-A784-6171B00254E4} Third party service
2015-02-06 11:24:26:154
5048 50
COMAPI -------------
2015-02-06 11:24:26:154
5048 50
COMAPI -- START -- COMAPI: Init Search [ClientId = wusa]
2015-02-06 11:24:26:154
5048 50
COMAPI ---------
2015-02-06 11:24:26:154
5048 50
COMAPI -------------
2015-02-06 11:24:26:154
5048 50
COMAPI -- START -- COMAPI: Search [ClientId = wusa]
2015-02-06 11:24:26:154
5048 50
COMAPI ---------
2015-02-06 11:24:26:169
920 b64
IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 17; does use network; is not at background priority
2015-02-06 11:24:26:169
920 b64
IdleTmr Incremented idle timer priority operation counter to 2
2015-02-06 11:24:26:341
920 b64
Report *********** Report: Initializing static reporting data ***********
2015-02-06 11:24:26:341
920 b64
Report * OS Version = 6.3.9600.0.0.131344
2015-02-06 11:24:26:341
920 b64
Report * OS Product Type = 0x00000021
2015-02-06 11:24:26:357
920 b64
Report * Computer Brand = PowerSpec
2015-02-06 11:24:26:357
920 b64
Report * Computer Model = S Series
2015-02-06 11:24:26:357
920 b64
Report * Platform Role = 1
2015-02-06 11:24:26:357
920 b64
Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2015-02-06 11:24:26:357
920 b64
Report * Bios Revision = 1.1a
2015-02-06 11:24:26:357
920 b64
Report * Bios Name = 1.1a
2015-02-06 11:24:26:357
920 b64
Report * Bios Release Date = 2013-08-20T00:00:00
2015-02-06 11:24:26:357
920 b64
Report * Bios Sku Number = S Series
2015-02-06 11:24:26:357
920 b64
Report * Bios Vendor = American Megatrends Inc.
2015-02-06 11:24:26:357
920 b64
Report * Bios Family = Server
2015-02-06 11:24:26:357
920 b64
Report * Bios Major Release = 4
2015-02-06 11:24:26:357
920 b64
Report * Bios Minor Release = 6
2015-02-06 11:24:26:357
920 b64
Report * Locale ID = 1033
2015-02-06 11:24:26:357
920 b64
Handler Calculating current update level for this session
[ Omitted data ]
http://support.microsoft.com/?kbid=3000850, timestamp 01d039c57a22c0be
2015-02-06 11:24:28:388
920 b64
Handler Done calculating current update level for this session
2015-02-06 11:24:28:982
920 b64
Agent *** START *** Queueing Finding updates [CallerId = wusa Id = 1]
2015-02-06 11:24:28:982
5048 50
COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa]
2015-02-06 11:24:28:982
920 11f4
Agent *** END *** Queueing Finding updates [CallerId = wusa Id = 1]
2015-02-06 11:24:28:982
920 11f4
Agent *************
2015-02-06 11:24:28:982
920 11f4
Agent ** START ** Agent: Finding updates [CallerId = wusa Id = 1]
2015-02-06 11:24:28:982
920 11f4
Agent *********
2015-02-06 11:24:28:982
920 11f4
Agent * Online = Yes; Ignore download priority = No
2015-02-06 11:24:28:982
920 11f4
Agent * Criteria = "DeploymentAction='Installation'"
2015-02-06 11:24:28:982
920 11f4
Agent * ServiceID = {A487AA0F-3E53-4FEE-A784-6171B00254E4} Third party service
2015-02-06 11:24:28:982
920 11f4
Agent * Search Scope = {Machine}
2015-02-06 11:24:28:982
920 11f4
Agent * Caller SID for Applicability: S-1-5-21-3157695610-3447843402-2534478823-500
2015-02-06 11:24:28:982
920 11f4
Agent * RegisterService is set
2015-02-06 11:24:29:185
920 11f4
PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-02-06 11:24:29:185
920 11f4
PT + Offline serviceId = {A487AA0F-3E53-4FEE-A784-6171B00254E4}
2015-02-06 11:24:29:185
920 11f4
PT WARNING: Cached cookie has expired or new PID is available
2015-02-06 11:24:29:185
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:29:185
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:29:185
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:29:294
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:29:294
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:29:294
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:29:357
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:29:357
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:29:357
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:29:638
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:29:638
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:29:638
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:30:013
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:30:013
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:30:013
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:30:044
920 11f4
Agent Reading cached app categories using lifetime 604800 seconds
2015-02-06 11:24:30:044
920 11f4
Agent Read 0 cached app categories
2015-02-06 11:24:30:044
920 11f4
Agent SyncUpdates adding 0 visited app categories
2015-02-06 11:24:30:044
920 11f4
PT + SyncUpdates round trips: 5
2015-02-06 11:24:30:076
920 11f4
PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2015-02-06 11:24:30:076
920 11f4
PT + Offline serviceId = {A487AA0F-3E53-4FEE-A784-6171B00254E4}
2015-02-06 11:24:30:138
920 11f4
Agent * Found 0 updates and 54 categories in search; evaluated appl. rules of 126 out of 284 deployed entities
2015-02-06 11:24:30:138
920 11f4
Agent *********
2015-02-06 11:24:30:138
920 11f4
Agent ** END ** Agent: Finding updates [CallerId = wusa Id = 1]
2015-02-06 11:24:30:138
920 11f4
Agent *************
2015-02-06 11:24:30:138
920 11f4
IdleTmr WU operation (CSearchCall::Init ID 1, operation # 17) stopped; does use network; is not at background priority
2015-02-06 11:24:30:138
920 11f4
IdleTmr Decremented idle timer priority operation counter to 1
2015-02-06 11:24:30:154
5048 1428
COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = wusa]
2015-02-06 11:24:30:154
5048 1428
COMAPI - Updates found = 0
2015-02-06 11:24:30:154
5048 1428
COMAPI ---------
2015-02-06 11:24:30:154
5048 1428
COMAPI -- END -- COMAPI: Search [ClientId = wusa]
2015-02-06 11:24:30:154
5048 1428
COMAPI -------------
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