Adobe Connect Pro

Hi
I installed the trial version of Adobe Connect Pro and got the link to my e-mail. When I click on it, my Internet Explorer tells me, that it is not able to connect to this webpage. Do u have any idea what the problem could be?
Thanks for your help!

Hi Manuela Reiter,
Could you provide me the screen shot which you are are getting on clicking the meetin room url.
Also could you try it on other browser as well.
regards
nikhil

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Intermittent video problem on Adobe Connect Pro

Hi,
I have this intermittent video problem on the Adobe Connect pro server. The video connent sometime display blank even though it showed playing in the status bar and I can hear the audio part of it. Do someone have similar problem as mine?
Thanks

I've had to "cache" uploaded videos by playing them shortly before the audience will see them. For me, the cache holding time when using Adobe's servers is about 5 minutes.

Video playback issue for Adobe Presenter 9 when publishing to Adobe Connect Pro 7

Hello!
I am having an issue with video playback for Adobe Presenter 9. When I preview the presentation on my computer there are no issues with any of the MP4 videos that I have loaded into my presentations. However, when I publish the presentation to Adobe Connect and access the URL the videos are either delayed or do not appear at all. We are using our own Adobe server which we purchased in 2008, along with Adobe Connect Pro 7. We recently updated our Adobe Presenter software to version 9. Is there an incompatibility issue between Adobe Presenter 9 and our current Adobe Server/current version of Adobe Connect? Or do I need to do something different in Adobe Presenter when importing the videos? Note: I have tried FLV videos and had the same issue.
We are trying to launch of series of webinars (each webinar has between 15-42 slides), which was the whole purpose of updating our Adobe Presenter and Adobe Captivate software....hopefully we can resolve this video issue.
Thanks!
Dana

Connect 7 didn't support MP4 video content, as I recall. Another issue is that Connect rooms are using Action Script 2 (AS2) while Presenter 9 uses AS3, and the two code languages don't play well together. You don't mention if you are using the meeting application to display the presentation, but it is worth mentioning. If the presentations are stand alone, then the AS3 issue should be non-existent, but the MP4 support may be.
Is there a reason you haven't updated the Connect software to Connect 9 (or at least Connect 8.1 where the Connect application became AS3 as a whole and supported MP4 content)?

Adobe Connect Pro to Captivate

I recorded a presentation with PowerPoint slides in Adobe Connect Pro. Now I need to edit the slides in the recording. Can I import the recording into Captivate to do some editing? If so, please give me some instructions. Thanks.

From what I can recall I don't think that you can edit Recordings created in Adobe Connect Pro using the FMR editor in Adobe Captivate.
Best regards,
Mark

Launch air application from browser like adobe connect pro

I will like to install and launch my adobe air application from the browser, just like adobe connect pro does. Any help on this?

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How to stop Adobe Connect Pro from resizing my content window?

Version info: Adobe Connect Pro version 8
When I upload training content in the form of output of a SWF to my company's Connect server, and then play back the training content, the size of the window that Connect opens is whatever size I have created the SWF to be.
However, when I upload training content in the form of a collection of files that include HTML and SWFs, and then play back the training content, the size of the window that Connect opens is always the same (735 x 630), no matter what size I make my SWFs to be, no matter what size I make my HTML to be (using onload="resizeTo(1024,768)").
I have done extensive research but have not been able to find a way to fix this. My training viewers are complaining about this! I have saw a post that this is a setting hidden deep in the installation files on the Connect server itself. Is that true? Is there any way to change this setting?
I appreciate any tips or suggestions.
Liz

Hey Aadesh, thank you for your answer
I hope the links for the pictures work, i wasn't quite sure which link to copy.
as you can see, i work on a small computer, and unfortunately, it makes quite a big difference...
[url=http://postimg.org/image/zb2gmfu73/][img=http://s3.postimg.org/zb2gmfu73/Screen_Shot_15_04 _06_130512.jpg][/url]
[url=http://postimg.org/image/b9vkkzfdr/][img=http://s3.postimg.org/b9vkkzfdr/Screen_Shot_15_04 _06_130530.jpg][/url]
Especially when i try to work on 2 corresponding documents at once...
[url=http://postimg.org/image/4wy0s8dcf/][img=http://s11.postimg.org/4wy0s8dcf/Screen_Shot_15_0 4_06_131537.jpg][/url]
[url=http://postimg.org/image/9ubldcfbj/][img=http://s11.postimg.org/9ubldcfbj/Screen_Shot_15_0 4_06_131558.jpg][/url]
Clicking on tools it what I do each time, but I would have loved to find a way to be able to write something without having that bar show up... Would you have any idea if this would be possible? For example when you click on the highlight tool, the "comment" task pane does not automatically open, this only happens with the "Tool" task pane.
Maybe there is a parameter I could apply?

Error when publishing to Adobe Connect Pro

I am using Captivate 5 and when I publish to Adobe Connect Pro I get the following error message. Any help would be greatly appreciated.

Connect 7 didn't support MP4 video content, as I recall. Another issue is that Connect rooms are using Action Script 2 (AS2) while Presenter 9 uses AS3, and the two code languages don't play well together. You don't mention if you are using the meeting application to display the presentation, but it is worth mentioning. If the presentations are stand alone, then the AS3 issue should be non-existent, but the MP4 support may be.
Is there a reason you haven't updated the Connect software to Connect 9 (or at least Connect 8.1 where the Connect application became AS3 as a whole and supported MP4 content)?

Adobe Connect Pro vs SCORM

There were no results for What is the difference between Adobe Connect PRO and connectivity as SCORM within Presenter? Does it impact an LMS system in anyway if you select Adobe Connect Pro?

Adobe Connect is, technically, an AICC compliant reporting server.
However, when you enable reporting for Presenter (any of the settings), it outputs both the AICC reporting files and the SCORM reporting files. You can verify this by looking for files labled scorm in the output. Just be sure you select the appropriate SCORM settings when you are going to be placing the output on a server that is expecting it.

Adobe connect pro download

is it not possible to install adobe connect pro server on my own server ?
there is no link in the adobe website to download a trial verison of adobe connect pro
also, i got a trial dvd from adobe and it has all the tools (captivate, presenter etc) but not adobe connect pro
the website points me to a hosted solution but what if i want to host it in my own server ?
thanks

If your still interested in evaluating Adobe Connect on your own Server, Engage Systems can assist you. Engage Systems is a Certified Adobe Partner, Reseller, and Trainer. Contact Erik Hustoft if your still interested: [email protected]

Training - Will Adobe Connect Pro provide access to an SQL database?

Hi,
I'd be totally indebted to find out the following information regarding Adobe Connect Pro as we're evaluating it for hosting Captivate created content.
Background: Adobe has an API and we are hoping that we can make our own custom form and then upload additional Trainee information (say they have two cell numbers or their birthdate) into the hosted Adobe Connect site for our training. We want Trainees to be able to register themselves via a form that we host and have the push in via the Adobe Connect API. It's too painful for us to have to make a userid for the trainees each time.
Question 1) Is there a way for us to get access to the SQL Trainee database hosted with Adobe Connect? If so how is that done?
Question 2) Will the custom values (e.g. the phone and birthdate) that are made on our form and passed to Adobe Connect's LMS viewable by the Admin Reports interface?
Question 3) Will the custom values (e.g. the phone and birthdate) that are made on our form and passed to Adobe Connect's LMS viewable wihin the SQL database if we have access to that (see question 1).
Thank you!
Dave

Thanks you for the post.
http://moviesonlineworld.com

Which Premier Global (Premier NA) Audio product works with Adobe Connect Pro 7.5

I am trying to set up audio conferencing on my Adobe Connect Pro 7.5 so I am able to record a discussion online. So both myself and the participants on the call would be recorded. For my audio profiles, Premier Global (Premier NA) is set up as the participating provider. Which Premier Global audio account is used with Adobe Connect Pro 7.5 so an Adobe Connect session using teleconferencing can be recorded?

Any PGi phone bridge should work. Just be sure you start the audio conference in the meeting, or Connect will have no knowledge of the call.

Adobe Connect Pro Hosting Solutions

To my dissapointment, my university just decided to drop their contract with Adobe Connect Pro and go with Elluminate. I work with a small group but we'd like to stick with Connect Pro if possible. The licensing seems very expense and with recent budget cuts it might not be feasible. I'm wodering:
Are there any cheap (or relatively cheap) 3rd party hosting options for Adobe Connect Pro and Presenter?
Also, how much is a Connect Pro/Presenter License and does Adobe offer any educational discounts?

You can get a quote and consult from Adobe, just go here;
http://www.adobe.com/products/acrobatconnectpro/
You could also look in to ConnectNow with presenter licenses? Call the sales line though, and they can help you decide what is best.
Talk to Adobe Connect Sales:
Sales 888-649-2990
matt rock | Technical Response Team, Connect
adobe systems
my.adobe.acrobat.com/mattrock

Articulate Storyline courses in Adobe Connect Pro 7.5 don't resume when learner closes and revisits

Hello,
I'm brand new to this forum, so please forgive any breaches of etiquette, but I really hope someone from the Community can help wth a strange, somewhat random issue with some Articulate Storyline courses hosted in Adobe Connect Pro 7.5.
We have more than 20 Storyline courses that have been published and uploaded over the last year. If a learner closes the course before completing the end-of-course quiz, their progress should be saved and when they reopen the course they should see a prompt asking if they want to resume where they left off (see below). This functionality is set up within the player settings of Storyline before the course is published, and all courses were prompting to resume until a couple of weeks ago.
Resume Prompt:
Storyline Player Settings:
Around May 31, we noticed that some of the courses were starting over from the beginning slide, even if the learner had previously completed part or all of the course. I opened about 10 courses that day, and 3 or 4 prompted me correctly; the other 6 or 7 started over at the beginning. The strange thing is that all of the courses are published the same way using the following settings in Storyline (3 screens below).
Publish Settings Screen 1
Publish Settings Screen 2
Publish Settings Screen 3
The even stranger thing is that a course that didn't resume properly last week, now resumes correctly for my coworker but doesn't prompt me upon revisitng/resuming the course. On Monday I opened 12 courses and only 2 of them resumed correctly. Today I checked those same 12 courses: 5 prompted to resume correctly (including the 2 that worked on Monday), 7 did not prompt me. When my coworker opened the same 12 courses - 2 of the 7 that weren't working for me DID prompt her when she reopened the course link.
Unfortunately I haven't been able to establish any patterns as to why some courses always prompt to resume, why some courses never prompt /always restart from the beginning and why some courses prompt when my coworker opens them but not when I do.
At this point, I'm not even sure where to start, what to check or what questions to ask, so any and all help or suggestions are GREATLY appreciated.
Diana

To uninstall the add-in, go to your Start Menu, then Control Panel. Find Add/Remove Programs or Uninstall or change a program. Sort the list by name, and you should see the Adobe Connect Add-In. Select it and then click Uninstall.
I believe there was an issue with Flash Player 11.2 or 11.3 that caused the version notification to show in Connect incorrectly. If the uninstaller doesn't work, then it may need to be solved by Adobe. You can also uninstall Flash Player from the dialog shown above, though the application in the KB article is a more complete uninstaller.
The Connect 8 add-in is backward compatible, though the Connect 9 add-in is not, so be sure you don't have that. As you can see in the screen shot above, I have both add-ins installed.
Have you gone to the Test My Computer page for your Connect server? There is also the option to install the add-in there, and get feed back on what may be causing these issues? You can access that from your Getting Started page, found on the Home Page of Connect Central, Resources tab.
Or you should be able to insert your server URL in this link, http://YourServerURL/common/help/en/support/meeting_test.htm for the test page.

Can I create a custom setup test for Adobe Connect Pro?

I was wondering if there was a way to create a custom setup test for Adobe Connect Pro? We are using Adobe Connect to teach some web courses and we need them to complete the Adobe Connect test as well as some other software setup tests. Due to the fact that we are using a company wide account for Adobe Connect the "Send Results" button on the setup test doesn't reach me (I am the one in charge of making sure all students have taken all the setup tests). Typically we have them take a test and then return back to the main 'test' page where they select whether or not the test worked.
In the end I figure I have two options:
1. Change the test so that it emails the responses to the email of my choice, i.e. a custom version of the setup test. (Not sure if this is possible as we use a company account)
2. Completely remove the "Send Results" button from setup test and just rely on the student manually entering whether the test worked or not.
Please help!

The timecode effect can only show whole frames so there is not a setting for 23.97. I'm not at my editor at the moment, is there an option for 'drop frame' in the timecode settings, this is how timecode is displayed for non whole number frame rates.

Adobe Connect Pro Recordings

We have been having ongoing problems with Adobe Connect Pro dropping the audio's from the recordings. We get long dead spaces in the recordings of silence and then hear the instructor answer the question asked but never hear the question.
bob

The Universal Voice option would probably be the best way to do it. How it works, is you give Connect the information on dialing into your phone bridge and it calls in and is a participant on your phone bridge. It then can record anything it hears.
To set it up star in your My Profile link available at the top right hand side of any page on the server. Then you will need to set up a new audio provider under My Audio Providers, then associate it with your account in the My Audio Profiles. You can then associate the UV set up with a meeting room at the bottom of the Edit Information tool. This walks throuhg the steps of setting up the UV for your account. Not that the admin setup is the same as the My Audio Providers setup, the difference being that only you see the profile in your setup, while everyone can see and use the one setup on the Admin side. http://www.connectusers.com/tutorials/2009/11/uv_admin_setup/

Adobe Connect Pro

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