Adobe Content Viewer Application not Loading in China

I am having a problem viewing an application I uploaded to an Adobe Content Viewer account. I can see the application just fine in my dashboard after I log in, but when my contact in China logs in using the same username and password, the application does not appear in her dashboard. Do you know how to resolve this? Is there a firewall that is preventing users in China from seeing the application I uploaded?
Thanks,
Kate

Yes, if Adobe's folios could be downloaded in China, it means Chinese Internet sencorship is gone. Imagine how many magazines are there for Chinese people to download that the government won't be happy to see if Adobe's folios is available to download. Sad for Chinese...

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Adobe Content Viewer: Failure to load folio

Recently I tried to preview a folio on my desktop (mac) at work, and it failed to load. I then tried to add that folio to my current folio builder to see if I could preview it on my shared device....
It then got stuck at the "building folio" with a checkbox stage and never proceeded past it. I had to quit inDesign eventually.
I feel like something got corrupted while trying to preview the multistate object, which then somehow corrupted Adobe Air. Please help!

My Adobe Content Viewer is completely empty. It doesn't matter which account I log into, no folios are ever displayed. This includes folios which were produced and published long ago (and showed up in ACV last week).
I have verified that the folios exist in the account. They show up in the Folio Builder panel in InDesign and in the Folio Producer online. They just will not load in ACV.
I tried on a iPad using WiFi. I also tried on an iPhone over LTE (to eliminate local network issues). Still nothing for ANY account (I tried 5 different ones).
I completely removed the app on both devices (through Usage->Manage Storage->Delete App). Then re-downloaded from Apple Store (v 32.3.0). Still nothing.
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Adobe Content Viewer missing

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Hi Gatch,
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1. When I publish my document and go to view it on my devices (Android tablet and iPad3), I get a gray box where I should have an Articulate Studio *.html file. I think it may be a memory issue, but how do I truly preview my DPS document so that I see all interactive content? I am assuming it is a memory issue, but it may be a linking issue to the Articulate file, though I am able to see the Articulate file when I preview just that article within my folio on my computer.The total filesize is about 33 Mb and I have seen on other posts that some magazines are 500Mb in size. Is the Adobe Content Viewer limited in its content file size for previewing publications?
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Trouble downloading a folio to the Content Viewer Application? Please help

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Instead of signing in to adobe.com with that account, sign in to https://digitalpublishing.acrobat.com, follow the prompts to verify the account, and it should work.

Adobe Content Viewer Problem

Hi All,
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Did your student set her folio as PDF? You can't view PDF folios on the desktop content viewer. If you were to try and view it then you would get a grey screen.

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i can't find Adobe viewer for windows

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Folio not opening in adobe content viewer

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ADOBE CONTENT VIEWER iPad (ISO5.1) a period of time can not be used

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Some elements in folio not showing up in Adobe Content Viewer

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I made a new document and copied my files over and the folio shows up fine! Something in that file was messed up.

Limitations/issues Adobe Content Viewer (Adobe Viewer) on Ipad 1 (not tested on 2)

There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Limitations/issues v.2 Adobe Content Viewer on Ipad 1 (not tested on 2)

Update on 23-Feb-2012
There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
The viewer on the ipad will crash on a navto://NameOfPage#PageNumberOtherThenTheFirst, if that page where it directs to has a slideshow. this happens 90% of the time.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Update on 24-Feb-2012
There are a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Navto:// crashes to non preloaded pages with slideshow:
Additional information/ text examples:
                - Say we are on page 2. depth 2: and you link to page 4 with depth 1 (not 0/first) (which has a slideshow on that page) This results in a crash.
                - Linking to pages with depth 0 (and have slideshows, works.
                - Say we are on Page 2, depth 3 and link to Page 3 depth 2 with a slideshow, works.
                - Linking to all next to pages and top pages with slideshows, works.
Fixed (viewer 2.3.1) Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible
                                       (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Fixed (viewer 2.3.1) Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out,
                                        instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Fixed (viewer 2.3.1) Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Fixed (viewer 2.3.1) Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Folio not appearing in Adobe Content Viewer on some iPads

I have been working on developing an app for iPad in InDesign CS6 using Adobe DPS. For the most part, the process was working smoothly until recently. Once signed into Adobe Content Viewer on my third generation iPad, the folio shows up fine and downloads as expected. However, when others with older iPads download Content Viewer and sign in, they do not see the folio as an option. For example, a person with a second generation iPad, who has the latest iOS, was unable to see the folio in the viewer. I have stripped the app down to about 40megs, thinking size might have been an issue, but after multiple users have experience identical results, I don't think that is it. Has anyone had a similar issue, and is there anything I can do on my end to make the app compatible with a wider range of iPads?

Is it a single-folio app or a multi-folio app? If you set up renditions for a multi-folio app, only the appropriate rendition is available for a device. See this article about renditions:
http://help.adobe.com/en_US/digitalpubsuite/using/WS9293e1fb3b977c5c-2337961812e35738f56-8 000.html

Adobe Content Viewer Application not Loading in China

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