Adobe Content Viewer, Articulate Studio file

Hello! I am learning DPS bit by bit and have successfully begun publishing my document for viewing in the Adobe Content Viewer on different devices. Here are the issues I am having and the questions associated with those issues:
1. When I publish my document and go to view it on my devices (Android tablet and iPad3), I get a gray box where I should have an Articulate Studio *.html file. I think it may be a memory issue, but how do I truly preview my DPS document so that I see all interactive content? I am assuming it is a memory issue, but it may be a linking issue to the Articulate file, though I am able to see the Articulate file when I preview just that article within my folio on my computer.The total filesize is about 33 Mb and I have seen on other posts that some magazines are 500Mb in size. Is the Adobe Content Viewer limited in its content file size for previewing publications?
2. I have been publishing my file over and over and now have multiple copies of the file in my Adobe Content Viewer on both devices. How do I get rid of the duplicates and have only the most recently updated item on my device? Is this something I can do through the Folio builder online? (I am only seeing one file in the Organizer and Publish Requests.)
Thank you for any help with these questions.
Sincerely,
Amber Price

Thank you so much for the feedback. Yes, I created the file as an overlay (web content) and linked to the html file that is created when you build an Articulate Studio file. Is there a way to have it preview on the mobile device? Do I have to upload those files separately, somehow? If there isn't a way to preview it, does that mean it will not work when I go to publish it for real? In my latest preview, I can now hear the audio, but cannot see the video on my device (but this isn't every time). Another issue: when I go to preview the entire portfolio on my local computer using the Adobe Content Viewer, it never loads the preview--it just hangs on the load screen and I see "Proxy.folio" and the file never loads [see image below].
I have created one folio with articles in that folio and I have changed and updated those articles. I have also tried signing out and back in to the Adobe Content Viewer and I still see the duplicate files. I also tried restarting my devices to see if that would update everything and the duplicates are still there.
Any other help is greatly appreciated! ~Amber Price

Similar Messages

  • Help with Adobe Content Viewer ???

    please any one help .. i make my folio with Indesign CS5 and i test  it on the Adobe desktop  Viewer  … i found it is a great but when i try  to move it to my ipad i don`t  found the Adobe Content Viewer in the  file sharing section in the ituns .so i can`t move it from my PC to my  ipad. i try many solutions
    1. remove the Content Viewer from my ipad and install it again …. not work
    2. Resetting the ipad and format it …. not work
    3. change the PC and i try to connect the ipad from another PC … not work
    i will crazy … i only need to see my magazine on my ipad

    Sideloading is no longer possible.
    See posts 54 - 65 in this thread.
    http://forums.adobe.com/thread/846997?tstart=0

  • Adobe Content Viewer app and .folio file

    I created and published a .folio file on my Web server.
    My boss downloaded the free Adobe Content Viewer app from iTunes for his iPad. When he tries to open the .folio file from his home screen it goes online to a browser and just shows a grey screen with an icon for the .folio file, its file size and nothing happens.
    Am I missing something? The same .folio file works fine on my desktop version of Adobe Content Viewer. How do I get it to work in his app?
    Thanks.

    Found some other threads. Is this right?
    1. Create my .folio file.
    2. Host on my free Acrobat.com account.
    3. Get viewer to get their own free Acrobat.com account and share doc URL with them.
    4. They download file and view in the free Adobe Content viewer app for iPad.
    Would check, but I don't have access to an iPad with live internet connection (yet).
    Thanks.

  • Edge Animate file turns black when viewed in Folio, but worked great in adobe content viewer before uploading to folio panel.

    What am I doing wrong?
    I created simple animations to work in DPS. Basically hot spot button that toggle on and off showing features and benefits. When viewed and tested in adobe content viewer, everything worked great. Now that I am ready to upload the folio as an ipa app. The animations turn black over the image that it is supposed to be on top of.
    Any help would be much appreciated.

    Thanks Neil, that worked once I'd installed it directly into the Applications folder, not within a subfolder.
    So if anyone else has this issue, install the Desktop Viewer app for CC and it works for both CS6 and CC.
    NOTE, that you need to double-click the Install Adobe Content Viewer.app file, don't look for a file called Install Adobe Content Viewer.air as per the instructions, as they are out of date.
    Phew, I have finally got all my DPS functionality back, and have created a V27 app using V28.

  • Avoid duplicated files in Adobe Content Viewer.

    Every folio I publish and view by adobe content viewer has 02 copies. Why does it happen? Why one have a blue label and the other not?

    Emme-
    1. A custom viewer is a branded app such as The New Yorker or Martha Stewart Living. The Adobe Content Viewer is the app used for testing.
    2. Any article you create when you're signed in is uploaded to the acrobat.com viewer. When you sign in to the Adobe Content Viewer using the same account, you can download the folios, which appear with a blue stripe. These folios on acrobat.com do not appear in a custom viewer app. You need to publish the folios to get them to appear in the custom viewer.
    3. Restart the Adobe Content Viewer. If that doesn't work, uninstall and reinstall the Adobe Content Viewer.
    4. When you archive a folio, it deletes it completely from the iPad.
    You might want to watch a few basic videos to learn more about the new workflow:
    http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60174dc2eb12f2ca67c28-80 00.html

  • Adobe Content Viewer not installed on V28

    Today I updated both my CC and CS6 versions of InDesign, so I now have V28 of DPS tools, however there is no Content Viewer app available for my Mac (Running )SX 10.8.5).
    When I try to preview on Desktop via the Folio Builder panel, an error stating that the Adobe Content Viewer couldn't be found comes up.
    All the Adobe Support documents go through the process of finding the AdobeContentViewer.air file in the /Library/Application Support/Adobe/Installers/AdobeDigitalPublishingCS6/ContentViewer folder, but I only have three files in that folder:
    Adobe AIR Installer.app
    Install Adobe Content Viewer.app
    Install DPS App Builder.app
    So I can't double-click it to reinstall it.
    My Air is up to date, my Updates are all up to date, and I can't find how to unistall InDesign (I am a Creative Cloud subsriber).
    I used my Time Machine backup to go and get it from a back up, but it wouldn't install when I double-clicked the old version (I was getting desperate!)
    However I can preview the same Folio on my connected iPad running the latest version of the Adobe Content Viewer app
    After a live chat, then over two hours on hold for some UK technical support on my land line, and just over an hour on my mobile, plus a Skype call to the US 800 number to be informed of over an hour's wait there, and to discover UK support is only during office hours, and after nearly two hours it has passed 5.30pm, I had to give up on Adobe's official technical support, and resort to more searching on Adobe forums, but have found nothing for CC or CS6 that I haven't already tried, except unistalling and reinstalling InDesign. But I can't find how do that via Creative Cloud. At one point I had to tell one of the nice indian "technical support" staff not to put me back in the same loop as I'd been in twice before as I was close to tears. He sympathised but told me it wasn't his area of expertise - surprise surprise... Not a good day.
    Pleeeese, is anyone else having this problem, or has anyone else solved this problem?
    Thanks in anticipation

    Thanks Neil, that worked once I'd installed it directly into the Applications folder, not within a subfolder.
    So if anyone else has this issue, install the Desktop Viewer app for CC and it works for both CS6 and CC.
    NOTE, that you need to double-click the Install Adobe Content Viewer.app file, don't look for a file called Install Adobe Content Viewer.air as per the instructions, as they are out of date.
    Phew, I have finally got all my DPS functionality back, and have created a V27 app using V28.

  • DPS Animation & Full Screen Video functionality failure when viewing mag in Adobe Content Viewer

    HI There,
    Specifically the following issues are occuring when we view the mag through the Adobe Content Viewer on our Ipad.
    All Title animations are not functioning at all (although in the SWF viewer they are working fine)
    Although we select the media to be played full screen when we are setting up the videos in the media panel they won't play full screen, but play perfectly well in the place we put them. - full screen doesnt function in the SWF viewer either.
    The control bars to control playing, stopping, full screen etc also don't appear on our videos we selected.  - doesn't function in the SWF viewer like it should with the control bars working
    In terms of how we set everything up just to confirm we are doing it right.
    For animations.
    1. Select copy to animate
    2. Click on Animations panel, chose the preset fade in, selected the time 1.25seconds, animate from current appearance, fade in.
    For videos
    Our videos are H264 Quicktime videos all 16x9 in ratio
    1. Went to media panel.
    2. Searched for file to insert
    3. Inserted it and sized down the actual physical size of the video to fit in the space we wanted (NB we didn't create a rectangle to put them in or anything)
    4. Chose the poster from file
    5. Selected skin over play full screen & show controller over rollover
    Any help to sort this out would be appreciated.  Thanks so much in advance

    Hi BellaMove:
    For the animations:
    You have to create a document with the size of the animation you want to create and give attributes using the animation panel of indesign.
    Then you export to fla and using Adobe Wallaby pass it to HTML5.
    Then place them by the panel Overlay Creator (Web Content). Using the Content Viewer can not see it on your desktop. You'll have to climb the publication in the ipad to see the result.
    Do not forget to retouch the css. Read this:
    http://digitalpublishing.tumblr.com/post/3898796141/animate-headlines-or-other-things
    Is the simplest way to make simple animations I've found.
    I hope you find it helps

  • How can I delete testing apps off of my Adobe content viewer?

    I have been playing around, and sending different things to the cloud and viewing it on the adobe content viewer (not being published or shared with anyone). I delete them from my folio builder and from the dashboard in folio producer and they are not deleted from my app. I just want them gone. They are not relevant anymore.

    Two things to check: (1) did you remove the folios using the same Adobe ID in the Folio Builder that you're using in the Adobe Content Viewer? and (2) did you create the files using the old prerelease Content Bundler?

  • How do I view folios in Adobe Content Viewer on device?

    Hello,
    I have just upgraded to the Creative Cloud. In my newly created folio, I see the icon for Local Folio. How can I get that folio to the cloud, so I can have it downloaded to my device in the Adobe Content Viewer?

    Hi Jo,
    When you create your folio you can preview it by:
    1) Opening the Folio Builder window and clicking Preview > Preview on Desktop at the bottom left
    2) Opening the Folio Builder window and clicking Preview > Preivew on Jo’s iPad at the bottom left (only works if you have Adobe Content Viewer installed and open on a plugged in iPad)
    To actually compile your app and install the development ipa file on your iPad:
    1) Select your Folio in the Folio Builder window
    2) From the top, right flag pull down select “Create App”
    3) This will launch the Digital Publishing Suite App Builder that takes you through the steps to create the ipa file

  • Some elements in folio not showing up in Adobe Content Viewer

    I have a indesign page I uploaded into my folio and when I preview it on my computer and my ipad in adobe content viewer some of the type and logos are not showing up. They do not have any interactive elements
    assigned to them just a text box and a placed .eps. Any ideas as to why some of these elements are not showing up?

    I made a new document and copied my files over and the folio shows up fine! Something in that file was messed up.

  • Viewing Folios with DPS Folio Producer and Adobe Content Viewer on IPad?

    What is the path to viewing a folio, on an IPad, that has been published with the DPS Folio Producer. 
    Opening Adobe Content Viewer on IPad has no obvious path to the folio in the Producer.
    There is no obvious path to the library in Adobe Content Viewer, either?
    Logged in both with Adobe I.D.
    Using ID CS6 on Windows.
    Also as a Creative Cloud single member what is the process of being able to publish unlimited apps to the IPad.
    Thank you in advance for your response.
    James Goins

    Unfortunately, if you're on Windows you have no process to publish an
    app. You need a Mac.
    I wish Adobe would allow Creative Cloud members to use the same process
    that Pro and Enterprise subscribers have by exporting a zip file. You
    still need a Mac but you can pretty much use any Mac you have access to.
    With Creative Cloud to publish a Single Edition app, you must have
    InDesign installed on a Mac and you generate the app by choosing create
    app from the folio builder panel menu.
    All that said, if you create a folio while signed into the folio builder
    panel, that folio should show up in Adobe Content Viewer as long as
    you're properly signed into it.
    Bob

  • Folio not opening in adobe content viewer

    About a year ago, I created a magazine with Digital Publishing Suite for a college course and uploaded it to my ipad in Adobe Content Viewer. It was from a school computer and version of Indesign so I don't think I'd be able to reload the file onto the content viewer app if I needed to. When I open the content viewer, I see the cover of my magazine alongside an Adobe file that says "Release". This Adobe file is newly there, and so is a blue plug icon on the top corner of my magazine. When I click my magazine, the little info "i" turns into a spinning symbol, as if it were loading. However, nothing loads and nothing happens. I left it for hours and nothing happened. When I click to open the Adobe release file, it opens to a light grey screen with no content, buttons, or anything. There is nothing I can click on or do so it forces me to exit and quit the app.
    Can someone please help me in figuring out what is causing it to not open? I'm frustrated at this point and am nervous to delete and redownload the app in case my file is lost. Like I said, not sure if it would still be there or if I could get it back again. (I also am signed into the app with my Adobe ID, if that helps)
    Thanks!

    Unfortunately you need to uninstall and reinstall the Adobe Content Viewer app, and doing so will result in the loss of the folio you see because you added it to the device using Preview on Device. Since you did this a year ago there have been several iOS changes that required updates to the application. There's really no way to resolve this without uninstalling, reinstalling, and then putting the content onto your device again.
    Neil

  • Unable to preview folios in Adobe Content viewer using Samsung Galaxy Tab 3 (SM-T210)

    Hi,
    I am using Samsung Galaxy Tab 3 (SM-T210) Android Version  4.1.2 .The folios were not displayed and I only get a black screen, despite the fact that I was able to download the Adobe Content Viewer latest android version (3.3.0.0.87854), the Android device was detected by Adobe CC, able to load the folio into the device. I tried re-installing the app, but it did not work.
    It may also help to mention that I can't view the DPS Tips App files, also. I was able to download the app and its documents (folio basics, etc.), But the same black screen is displayed when I try to read them.
    Are there any programs that I have to download for it to work? Please help.
    Thank you for reading.

    Our testers looked at this and saw the same problem. Updating the OS firmware of the Galaxy Tab 3 resolved the issue.

  • Adobe content viewer UI

    Hi everyone,
    I hope someone can help with a little problem I have.
    I have been creating a multi page folio and on some of teh pages I created and animation using edge animate. The animation is trigered by a button created in edge animate. I have exported this out as an oam file and the only issue I have is everytime i press teh button the Adobe content viewer UI pops up for a short time.
    I have tried placing a large button on the whole page to avoid this happening but it still does it.
    Any suggestions as to how to stop this appearing would be much appreciated.
    Kindest regards
    Simimc

    Unfortunetly because the trigger to make the .oam to play is in the .oam, you can't put a button that blocks access to the web-content overlay. It's going to be nearly impossible to maintain the functionality you want while blocking the UI from poping up in the ACV. What you'll need to do is build a test .ipa file to side load onto your iPad. \
    When you build the .ipa in the DPS App Builder you need to set the bottom hot zone to the smallest high possible (5%). This will prevent the UI from being triggered by an accidential touch.

  • Adobe Content Viewer, library downloading issue

    I have the free version of the folio building tools currently with acrobat.com as I test the capabilities of the publishing suite for our company. I updated the folio tools, can sign in, create a folio, and it appears OK in the shared workspace on acrobat.com. I sign into the Ipad and open up the Adobe Content Viewer app. I sign in and it gives me the message downloading library. Here is where the problem happens. After it is finished loading, nothing updates. I can't get the folio to load into the Ipad and neither can my workmate who I shared the file with. I made sure the app was completely up to date.
    Any suggestions on how to fix this problem?  Is this a common problem?
    ~ V 

    All,
    I just worked with another customer reporting the same circumstances, and it turned out that, as part of their migration from prerelease to their purchase of DPS, they had not provisioned the Adobe ID that they used to build their custom Viewer app. I need to know the name of your company, and the Adobe ID used to build your app, to determine if this is the cause of your failures.
    Alternatively, if you have not yet purchased DPS, then your failures are due to the shut down of the prerelease program.
    Matthew
    I just work for the company so I would not be able to get a hold of their Apple ID. We have the Creative Suite and I am working in InDesign CS5 with the updated folio tools extension.
    I wanted to confirm that because the prerealease program is shut down, those with the free acrobat.com account can not publish a folio to the Adobe Content Viewer?  Because a few weeks ago, we could. I can still see my folio in the shared workspace on acrobat.com
    ~V

Maybe you are looking for