Adobe Content Viewer asking for upgrade...

The Adobe content viewer (that I downloaded about an hour ago) is not working. It says "Please update your app." but no update is available?!? Not sure what is up. Any ideas?

That's not a silly or obvious question (unless you've been using DPS for a long time). The answer is that Pro and Enterprise customers can download the v20 tools when they become available and begin taking advantage of the new features right away. For example, with the v20 release, publishers can create iPhone apps, which are already starting to be approved. Pro and Enterprise customers can use the Viewer Builder to create a custom version of the Adobe Content Viewer that they can use to test their v20 folios.
As I've mentioned, there is a "Publish As" feature currently in the works that eventually will let everyone publish to an earlier format (no earlier than v20). This should help mitigate the problems associated with the tools being released before Apple approves the viewer.

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Adobe Content Viewer Slow after Upgrade to ios 8

Hi
I am still in the development phase of my app. I have built it using InDesign.
I have been updating and previewing the app in Adobe Content Viewer on my iPad 3. It was working fine. I upgraded my iPad to ios 8.1 three days back and since then there the app is very slow when i view it in ACV. The page transition is slow, the slideshow gallery grid does not respond even after multiple taps.
Now my ipad is 3rd generation and I am realising i should not have upgraded it to ios 8. But it is very hard for me to tell now if the slowdown is because of -
- ios 8 only
- or because of incompatibility of ios 8 with older ipads (3rd generation)
I tried downgrading my ios to 7.2 but apple does not alllow that anymore, so I am stuck with ios 8.
Any inputs/feedback on this will be great.
thanks in advance.
-MP

Thanks Peter, Bob , for your inputs.
Bob - did you upgrade the ios to 8 on our ipad 3?
Mine was working fine with all the preview apps on ACV till i upgraded to ios 8.
Peter - Apple usually do not discount its products even on Black Friday. But I will see if I can squeeze in a new piece to continue with my project. I am also going to try downgrading ios on my ipad with some manual fix, I could not do it via itunes as apple is no more signing ios 7.
Thanks for the inputs.
-MP

Help on adobe content viewer ? for ipad/pc combo

I loaded the adobe content viewer on my Ipad and it says my authentiction is not valid, but when I sign in on the computer P/C I get in.. Any suggestions or ideas as to why I cant get in on the Ipad??

Apple hasn't rejected the viewer. They're just taking a longer time than usual for whatever reason.
The current version of the iPad viewer works with the 1.0.x version of the tools. If you need to view folios on the iPad, you can uninstall the 1.1.x tools and install the 1.0.x tools (or use the v11 tools from prerelease). Or, if you're a paying customer, you can use the Viewer Builder to create a custom viewer that lets you preview content on the iPad.

Adobe Content Viewer v22 for Android - folio update issue

Yesterday I updated our Xoom to Android 4.1.1 and updated the Adobe Content Viewer to v22. Both we and a client have had issues with not seeing the "Update Available" message for folios that are been updated. The "Updating Library..." message flashes briefly at the top of the viewer in library mode, however nothing changes. It's only after killing the app and restarting that it takes its time while checking the library for updates and finds them. Has anyone else had this issue? The iPad rendition of the same folio has been showing update messages in the usual, almost instantaneous, way.
Has anyone else had difficulty with updating folios in the Android v22 Adobe Content Viewer? In the past couple of versions I've noticed some strangeness with the Sign In/ Sign Out part of the library where it seems like the text tells you you're signed in, but sometimes you have to sign out and sign back in to get updates. Sometimes you could go back to the home screen and then go back into the app and it would trigger a check for updates as well, however that trick doesn't seem to be working anymore.
Andrew

Thank you for the reply Himanshu. Evidently the problem is much worse than I thought because previously created apps don't even open anymore!
None of the apps we have published to the Android app store are getting past the splash screen. The library flashes briefly on some of them before the app crashes. The error message it gives is "Unfortunately, ____ has stopped." This is a big problem!! Will updating the apps to v22 solve this issue? When will Adobe have this major problem fixed?
I'm flashing back to June of last year when reliability of basic functionality (like apps opening and folios being downloadable/viewable) was still unpredictable. You Adobe guys and gals have got to figure out how to make the DPS system dependable. I understand this is an operating system conflict, but surely you knew this update was coming and could test how well your software would hold up to the changes. This isn't a barely used minor feature that isn't working, this is something that makes users uninstall the app and lessens their opinion of the company that released it. Please make this your top priority and get it fixed today. We and our customers are paying for a much higher level of service than this.

When is the 'Adobe Content Viewer app' for iPad going to be updated?

I really need this app to view my content and to meet my deadlines! Adobe have told me it's Apple that is holding the approval up?

Sorry, no idea. We're all just fellow users here and have no insight into the processes within the iTunes Store, and you'll never get a response from Apple in these forums.
Speaking strictly for me (I'm the only one I can speak for), I'm not sure how Bob Levine would know that Apple is sitting on an update unless he works for Adobe (as he may, though I would think his profile there would say so). But his statement that the version of Adobe Content Viewer is the "original version" is incorrect, if that's what he really meant to say. The version in the iTunes Store is by no means the original, it's up to 1.7.0, and was last updated on May 16th of this year. There may indeed be a new version awaiting approval, though; I have no way of knowing. If there is, though, it would not seem that Apple has been sitting on it for all that long.
Regards.
Message was edited by: Dave Sawyer

Problems with Adobe Content Viewer for V30 Folios

Is anyone else experiencing problems viewing V30 folios on the Adobe Content Viewer app for ipad and iphone. It asks me to download a newer version of the App but as far as I can see I am using the newest version (3.4.5)

The v30 ACV has not been approved by Apple yet.

Need to download folios repeatedly in Adobe Content Viewer

Hi:
We are using Adobe Content Viewer (ACV) for a digital education project. The ACV app is used in iPad´s and when are turned off, we need to download again all the folios previously downloaded to the ACV app.
Someone who has the same problem, how to fix it?.
Thanks,
Oscar

I am using iPad 2 with iOS 7.0.4. and latest ACV, more than 10 gb free.
1. Basically, I download a folio on my iPad device, I can open it and everything is just fine. When I click "remove issues from library" I see both folios, one occupies 28 mb, the other one 48 mb. One is made for viewer version 20 the other for 26.
2. Then, I shut down the device completely and turn it back on after few seconds.
3. I launch ACV, both of those folios appear just fine, until I click on them.
4. Just as I click on a folio, the background appears just light gray, without any content. If I tap on the screen, I don't even get top menu, where I can return to library. So I have to force quit ACV.
5. When I launch ACV again, both folios have the cloud icon next to them, and I need to download them in order to view them, HOWEVER, when I click "remove issues from library" button, I see that both folios are still there with the same mb size.
So, it looks like they are still on the device, but for some reasons I need to re-download them again.
Unfortunately I don't have any other iPads to test these folios.
Just to remind, this happens only to 2 out of many folios, both were made in summer last year, they are not published and are only used on the current device as presentations.
Regarding updates, to be honest, I don't remember if I had this prior to last iOS update, but I might not have noticed that.
Usually, if I see there is an update, I just update it.
Is there anything you would recommend to try?
I have not yet tried to remove ACV from the device and re-install. Or unshare that folio and share it again.

Adobe Content Viewer app and .folio file

I created and published a .folio file on my Web server.
My boss downloaded the free Adobe Content Viewer app from iTunes for his iPad. When he tries to open the .folio file from his home screen it goes online to a browser and just shows a grey screen with an icon for the .folio file, its file size and nothing happens.
Am I missing something? The same .folio file works fine on my desktop version of Adobe Content Viewer. How do I get it to work in his app?
Thanks.

Found some other threads. Is this right?
1. Create my .folio file.
2. Host on my free Acrobat.com account.
3. Get viewer to get their own free Acrobat.com account and share doc URL with them.
4. They download file and view in the free Adobe Content viewer app for iPad.
Would check, but I don't have access to an iPad with live internet connection (yet).
Thanks.

In design 5.5 pop up and mouseover activities cannot be checked in 'Adobe Content Viewer'

Click n mouseover popups created in in design5.5 can be viewed in preview window but cannot be viewed in Adobe content viewer.
For such small interactivities also, do we need to convert it into flash and then with wallaby to HTML5 and then import back in In design5.5 working file.

Hi Andy,
The way to add in that missing information is via the Folio Properties window. If you build your cover art, in horizontal and vertical orientations, and upload it via the folio properties it should show up in the Content Viewer index page. You can also add a Publication Name in the same window.
1. Highlight a folio and select "Properties"
2. This will open the Folio Properties window
3. Click on the folders next to each Cover Preview window and select your files.
4. Add the name of your Folio into the "Publication Name" field.
Tony

Adobe Content Viewer Upgrade

Hi. Anybody knows, when the Apple version of ACV will be available. Since the last upgrade 1.9.1 can't preview my material???

Only the employee at Apple responsible for approving it knows. There are many posts discussing how to revert to older tools until the updated Adobe content Viewer app is approved. You can also create your own Adobe Content Viewer for previewing locally.
http://forums.adobe.com/message/4148629
http://forums.adobe.com/message/3916456

Upgrade To Adobe Content Viewer and Folio Tools

I am trying to view DPS work on the ipad (created with Indesign). I am able to upload the work into Acrobat with my ID, but when I try to view it on the Ipad- I am told that I need to upgrade Adobe Content Viewer. However this is still not available? I tried going to a computer with an earlier version of the Folio Tools, but Indesign prompts me to update the versions, and will net let me work unless I do that.

Moved to DPS forum.
Are you using PDF format for the folio? If so, that is unsupported in the desktop ACV.
Bob

Adding Adobe Content Viewer to Desktop for users without InDesign 5, 5.5, 6

We are starting to sell digital advertising and it would be nice if Adobe Content Viewer could be downloaded to the desktop for these advertisers who do not have tablet devices nor have InDesign 5, 5.5 and 6 on their machine. They are wanting to proof their ads in an interactive format on their desktop.

I also would like to see a Content Viewer for people without InDesign.
Better yet would be the ability to embed a viewer into a Folio, like a flash with a projector.

Login limitations for Adobe Content Viewer for iPad. Is there a limit?

Hello group.
I built a prototype of my project to be shared with our Advertising staff under a custom login. The sales reps would download the Adobe Content Viewer on their iPads and use a single Adobe ID to view this project. There are about 50 sales reps that would be loging in using this same login.
Is it possible that mulitple users could sign-in using the same login?
I ask because some sales reps can log-in while others can not.
Thank you.
Andrea

there's no limit.

Adobe Content Viewer for iPad rejected?

Has the new version of the Adobe Content Viewer for iPad been rejected for the Apple App store? We've been told the updated App version would be alive in the Apple App store by last week, the latest. What's really going on?
Customers have paid good money to Adobe to enjoy this products. Does Adobe has a Plan B in case the updated version doesn't pass the Apple filter? Maybe an update of the Folio Builder that supports the current 1.7 App untill Apple finally decides to release the new version?
Unfortunatelly, we need that App working to test and share those publications with our clients. The answer "this matter is in Apple hands" is not acceptable.
Adobe is a serious company.
We deserve a serious answer.

Apple hasn't rejected the viewer. They're just taking a longer time than usual for whatever reason.
The current version of the iPad viewer works with the 1.0.x version of the tools. If you need to view folios on the iPad, you can uninstall the 1.1.x tools and install the 1.0.x tools (or use the v11 tools from prerelease). Or, if you're a paying customer, you can use the Viewer Builder to create a custom viewer that lets you preview content on the iPad.

Updated Adobe Content Viewer for Windows Store now available

The latest release of Adobe Content Viewer for Windows Store is now available for download. Note that depending on your location it could take up to 24 hours for the updated viewer to appear in the store. If you already have a previous version of the viewer installed Windows will auto-update the app for you within the next 24-48 hours. The new version displays 3.4.3.5 in the About pane.
This update includes the following new functionality:
Renditions
Pan and zoom overlay
For the complete list of supported features see our help topic on the Windows viewer. Enjoy, and don’t forget to leave feedback on the app in the store!
The Windows Store viewer team

Great
Creating tiles for Win app just now, i would appreciate some short handbook for designing of tiles with examples, i'm little bit lost now (where i should put text and so on).
Thanks!

Adobe Content Viewer asking for upgrade...

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