Adobe content viewer error ?

Firts , i want to say that i will crazy soon Of this program .
yesterday i found a big problem on my ipad .. the content viewer is not apper is the file sharing section in the ituns ...
these problem make me crazy ...I did not know that the problem is from the conten viewer and i did not know the adebe is updated the content viewer and remove the side loading ( LoL .. i formate my ipad , ressting and remove the app and download it again  )
so .. After reading this morning some articles i found that the problem is not with my ipad ir my PC ..
i download the Indesign Cs5.5 and i work with the  folio biulder and sign in with my adobe ID .. and make a nice folio for test .. i found a problem that when i open the conten viewer on my ipad i found my folio but with name ( * ) and didn`t want downloading .. the bar did not start ...  ?? any solve
- there any way to login to www.acrobat.com and upload  my folios???

I guess your company firewall blocks ports that are needed.

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