ADOBE CONTENT VIEWER iPad (ISO5.1) a period of time can not be used

ADOBE CONTENT VIEWER iPad (ISO5.1) a period of time can not be used, it says "can not update the database, an error occurs, the APP where there is no new version can be updated as soon as possible to solve the problem, thank you!

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Adobe Content Viewer - Ipad

I keep getting an 'Authentication Failed' message when I try to sign in to Adobe Content Viewer on my Ipad. I know my password and id are ok because I can sign into my Adobe account without any problem at all.

Please do not post the same question multiple times!

Cant access account on Adobe Content viewer ipad app

Hello,
my adobe password is not working for my ipad app, although I have tried resetting it multiple times. Any help?? Thanks!

Same issue-- and it's been a few weeks now. As far as I can tell it is a waiting issue
This is from Page 68 from USING DIGITAL PUBLISHING SUITE
help.adobe.com/en_US/digitalpubsuite/.../digitalpubsuite_help.pdf
Last updated 3/23/2012
Use the iPad Viewer to preview content
The Adobe Content Viewer for the iPad is a generic version of the viewer used for testing the digital content you create on the iPad. The iPad viewer is updated whenever the Folio Producer tools are updated.
Note: However, when a new set of tools is released, folios you create with those tools may not work properly until Apple approves the new viewer version. If you try to open the folio, a “Please update your app” message appears. If you have a Professional or Enterprise account, you can create a custom version of the Adobe Content Viewer. See
“Create a custom Adobe Content Viewer for iPad” on page
98. Otherwise, hold off on updating the tools or use the Desktop Viewer until Apple approves the updated viewer.

Adobe Content Viewer iPad. Wie unterbinde ich bei einmaliger Berührung des iPads die Einblendung der Funktionsleiste (Bibliothek, Timeslider, usw)

Bitte um Hilfe.
Wir möchten so eine Art Kioskmode, welche es unterbindet das der User zurück zur Bibliothek kann oder Seiten anzuspringen.

Limitations/issues Adobe Content Viewer (Adobe Viewer) on Ipad 1 (not tested on 2)

There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Limitations/issues v.2 Adobe Content Viewer on Ipad 1 (not tested on 2)

Update on 23-Feb-2012
There a a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out, instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
The viewer on the ipad will crash on a navto://NameOfPage#PageNumberOtherThenTheFirst, if that page where it directs to has a slideshow. this happens 90% of the time.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Update on 24-Feb-2012
There are a few problems/limitations I'm running into with the Adobe Content Viewer for Ipad 1 (not tested on 2), like:
Navto:// crashes to non preloaded pages with slideshow:
Additional information/ text examples:
                - Say we are on page 2. depth 2: and you link to page 4 with depth 1 (not 0/first) (which has a slideshow on that page) This results in a crash.
                - Linking to pages with depth 0 (and have slideshows, works.
                - Say we are on Page 2, depth 3 and link to Page 3 depth 2 with a slideshow, works.
                - Linking to all next to pages and top pages with slideshows, works.
Fixed (viewer 2.3.1) Autoplaying more than 1 multiple-state is impossible. Only the object in the highest place in the layers is visible
                                       (like having pulsing navigation arrows and a fade in text) -works perfectly in de windows Adobe Content Viewer with Indesign 5.5
Fixed (viewer 2.3.1) Autoplay of an multistate object with 'stop at last frame' does not work. It just fades the entire multistate object out,
                                        instead of holding. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Fixed (viewer 2.3.1) Cropping Images (changing the objectbox) in indesign, becomes skewed (or squashed) like the image just gets pushed in the new objectbox size.
Fixed (viewer 2.3.1) Buttons with a click image/appearence become invisible in a multistate object. -works perfectly in de windows Adobe Content Viewer with Indesign 5.5.
Some ideas for change
Not allowing an Overlay (which is larger than the page itself) on a page depth of 1, on top of a page with depth 0. Seeing content of the page below the currentpage seems quite unuseful.
Allow multistate objects to autoplay within another multistate object (thus allowing like a: menu catagorie wich can call an autoplaying slideshow)
Zooming in on an image without first having to tap on it to enable zooming.
Updating content button.
Hitting the update button in Indesign cs5.5 (windows) doesn't update all changed content.
Hitting download update in de Adobe Content Viewer (Ipad 1) doesn't change all changed content. Archive and redownload nessesary.
We would love to see the top issues working.
Kind regards,
R. Heijne

Adobe content viewer UI

Hi everyone,
I hope someone can help with a little problem I have.
I have been creating a multi page folio and on some of teh pages I created and animation using edge animate. The animation is trigered by a button created in edge animate. I have exported this out as an oam file and the only issue I have is everytime i press teh button the Adobe content viewer UI pops up for a short time.
I have tried placing a large button on the whole page to avoid this happening but it still does it.
Any suggestions as to how to stop this appearing would be much appreciated.
Kindest regards
Simimc

Unfortunetly because the trigger to make the .oam to play is in the .oam, you can't put a button that blocks access to the web-content overlay. It's going to be nearly impossible to maintain the functionality you want while blocking the UI from poping up in the ACV. What you'll need to do is build a test .ipa file to side load onto your iPad. \
When you build the .ipa in the DPS App Builder you need to set the bottom hot zone to the smallest high possible (5%). This will prevent the UI from being triggered by an accidential touch.

Share message to point user to the Adobe Content Viewer app

When a user shares a folio, can there be a choice to send a message with instructions to share via the Adobe Content Viewer app?
Currently, when I share a folio, the other person receives an email which points them to digitialpublishing.acrobat.com and tells them how "once accepted, the folio can be accessed in your Folio Builder panel in InDesign." Now I can see that in many environments that is a perfectly reasonable workflow, but I have found it really confuses clients when you're sharing folios with people merely need to view the folios via the Adobe Content Viewer app. I fielded a few "it's not giving me permission", "What is it I am supposed to do, John?", "InDesign, I don't have InDesign" before figuring out the problem.
Now I know what's going on, I'm sending them emails saying they don't need to worry about the standard message and digitialpublishing.acrobat.com, but just install the app, login with your Adobe ID, and the app will make the folio available to them. Why can't this route be an option for the sharing instructions?
John

Sorry, no idea. We're all just fellow users here and have no insight into the processes within the iTunes Store, and you'll never get a response from Apple in these forums.
Speaking strictly for me (I'm the only one I can speak for), I'm not sure how Bob Levine would know that Apple is sitting on an update unless he works for Adobe (as he may, though I would think his profile there would say so). But his statement that the version of Adobe Content Viewer is the "original version" is incorrect, if that's what he really meant to say. The version in the iTunes Store is by no means the original, it's up to 1.7.0, and was last updated on May 16th of this year. There may indeed be a new version awaiting approval, though; I have no way of knowing. If there is, though, it would not seem that Apple has been sitting on it for all that long.
Regards.
Message was edited by: Dave Sawyer

Adobe Content Viewer asking for upgrade...

The Adobe content viewer (that I downloaded about an hour ago) is not working. It says "Please update your app." but no update is available?!? Not sure what is up. Any ideas?

That's not a silly or obvious question (unless you've been using DPS for a long time). The answer is that Pro and Enterprise customers can download the v20 tools when they become available and begin taking advantage of the new features right away. For example, with the v20 release, publishers can create iPhone apps, which are already starting to be approved. Pro and Enterprise customers can use the Viewer Builder to create a custom version of the Adobe Content Viewer that they can use to test their v20 folios.
As I've mentioned, there is a "Publish As" feature currently in the works that eventually will let everyone publish to an earlier format (no earlier than v20). This should help mitigate the problems associated with the tools being released before Apple approves the viewer.

How can I view content that I've archived on the iPad Adobe Content Viewer?

Sorry, I'm new to the DPS process. I tapped "Archive" in the Adobe Content Viewer thinking that I would be able to retrieve it from the archive. I haven't been able to find that capability yet! I've tried renaming the document in InDesign and updating, thinking the project would appear in the content viewer. Again, no dice. I even deleted the content viewer from the iPad and reinstalled. Logged out, logged in. No dice. I cannot seem to have any luck seeing my project again. It was displaying just fine earlier today. Damn curiosity! Why did I tap on the archive button? Any help would be much appreciated!
Cheers,
Dave

I guess what I was asking is when you tap Archive in the Adobe Content Viewer on the iPad there is a pop-up that says "Are you sure you want to Archive?" and "This item will be removed from your device. You may download it again at anytime for free." But there is no option to do this within the iPad app! At least none that I can see.
I ended up creating a new folio with the same articles. It works now, but the archive function is not intuitive! It should work the same as when you archive magazines in the Newstand app. I mean, that's how people expect it to work. I guess in Adobe speak archive = delete!
Anyway, if you archive something it removes it from the app and you will not see a download button.
Thanks!
Dave

Can't log in Adobe Content Viewer on iPad only

Hello,
We made a folio and shared it with a client via digitalpublishing.acrobat.com.
The client created an Adobe ID, received an email from adobe and clicked on the link to check the validity of the email address.
He accepted the conditions on the Adobe site.
On an iPad, he can't connect to the Adobe Content Viewer.
But... it works very well on an Android tablet.
I asked the client to go to digitalpublishing.acrobat.com and accept the conditions, but it still does not work.
How can I solve this problem?
Adobe Content Viewer serves as our showcase for potential new customers that we are capable of doing. If I can't show it... I can't get new customers.
TIA.
Olivier - Concerto

I asked my client to create an account here: <https://digitalpublishing.acrobat.com/CreateAccount.html>

Adobe Content Viewer in iPad dont update the contents on mi Folio Builder! Help!

Please, someone have de same problem?!
When i update my folio through the Folio Builder in Indesign 5.5, the Content Viewer in iPad dont update de folio.
In Acrobat.com i see the contents update, but in iPad/Adobe Content Viewer not.
Why this problem happens?
Tanks.

As I wrote on another thread (and this was directed at Adobe employees)
"I have been closely monitoring many threads here at DPS (and DPS Private Beta Forums) in the last few weeks, and yes I am new to this particular product group having only been in it since March. But I wonder if there is some way that Adobe can be made aware of how serious this issue is with Builder and Viewer and tools "not lining up" with Apple.
"To keep putting this problem on Apple is somewhat of a shopworn technique (and I say this with all due respect.). Still, Apple commands fully 80+ % of the tablet market. They are the big dog.
"Suggestions for the future: Perhaps there will be a way to choose a tools/viewers workflow at startup -- or to put a bigger "red flag" before installing any update that is not yet supported by Apple. Approaching this from the engineering side, you may have forgotten just how many disclaimer screens the average designer/production person faces every week! Many of us don't read them carefully. (Richard Dreyfuss reads them).
"I have nothing but admiration for what Adobe software engineers are trying to do -- and these are nascent times to be sure. But it certainly seems like this launch is going poorly.
-- Jeff

HTMLResources, does this work in the adobe content viewer on the iPad

HTMLResources, does this work in the adobe content viewer. I have created my HTMLResources folder with the pdf and zipped it. It how ever does not download anything when I press the button in the content viewer.

Hi Bob, I just did my test again. What I didn't do in the first place was zip the contents, not the folder. It worked, thank you very much. My next question is can these pdfs be saved into ibooks? Can we download content such as forms that can be filled in and then eamiled back via the ipad mail program?

Viewing Folios with DPS Folio Producer and Adobe Content Viewer on IPad?

What is the path to viewing a folio, on an IPad, that has been published with the DPS Folio Producer.
Opening Adobe Content Viewer on IPad has no obvious path to the folio in the Producer.
There is no obvious path to the library in Adobe Content Viewer, either?
Logged in both with Adobe I.D.
Using ID CS6 on Windows.
Also as a Creative Cloud single member what is the process of being able to publish unlimited apps to the IPad.
Thank you in advance for your response.
James Goins

Unfortunately, if you're on Windows you have no process to publish an
app. You need a Mac.
I wish Adobe would allow Creative Cloud members to use the same process
that Pro and Enterprise subscribers have by exporting a zip file. You
still need a Mac but you can pretty much use any Mac you have access to.
With Creative Cloud to publish a Single Edition app, you must have
InDesign installed on a Mac and you generate the app by choosing create
app from the folio builder panel menu.
All that said, if you create a folio while signed into the folio builder
panel, that folio should show up in Adobe Content Viewer as long as
you're properly signed into it.
Bob

Help on adobe content viewer ? for ipad/pc combo

I loaded the adobe content viewer on my Ipad and it says my authentiction is not valid, but when I sign in on the computer P/C I get in.. Any suggestions or ideas as to why I cant get in on the Ipad??

Apple hasn't rejected the viewer. They're just taking a longer time than usual for whatever reason.
The current version of the iPad viewer works with the 1.0.x version of the tools. If you need to view folios on the iPad, you can uninstall the 1.1.x tools and install the 1.0.x tools (or use the v11 tools from prerelease). Or, if you're a paying customer, you can use the Viewer Builder to create a custom viewer that lets you preview content on the iPad.

ADOBE CONTENT VIEWER iPad (ISO5.1) a period of time can not be used

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