Adobe Content Viewer stuck in portrait orientation

I just spoke to a customer who can only see the Adobe Content Viewer (both versions 1.7 and 1.8) in portrait orientation.  His device is rotated horizontally and the Android GUI is correctly displaying in landscape mode.  He launches the Adobe Content Viewer and the interface of the app is in portrait mode.  No amount of rotating makes a difference.  This happens in the Library view and when viewing a folio.  The Xoom I’m using doesn’t have this problem.  We have essentially identical setups with very few downloaded apps or custom setup, however his Xoom is only displaying the Adobe Content Viewer in portrait orientation.  Anyone else have this issue and/or a possible solution?  I’m having difficulty coming up with my next troubleshooting step.  It’s not a problem with Android as a whole, just the Adobe Content Viewer.
Andrew

Hey guys, I'm sorry, I just now saw that this post got replies. Sorry!
In the end, it worked out that I had to view it on the actual device. The desktop viewer seems very finicky - sometimes it'll work and sometimes it won't.
It's not very handy to have to view it on the actual device. Sometimes you won't always have the device you're designing for on hand! Hopefully Adobe will recognize that.
Good luck guys!

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