Adobe Content Viewer Stuck

Hello,
I am currently working on a DPS project in InDesign. Everything was going smoothly until the very end.
After updating information in Folio Producer, I went back to InDesign to preview my project for final details and to see if everything was in order.
From InDesign, in the Folio Builder, I clicked to Preview on Desktop.
Since then, I have had the troubles of my folio getting stuck in loading into Content Viewer.
All it says is "Proxy.folio" and the load bar remains at the very small spot it's at.
It doesn't seem to be loading, as I've tried it on different computers and have also let it sit for a few hours.
What could the problem be?
It was previewing fine up until the end.
(Attached: window that Content Viewer is stuck at)
Thank you

Hey guys, I'm sorry, I just now saw that this post got replies. Sorry!
In the end, it worked out that I had to view it on the actual device. The desktop viewer seems very finicky - sometimes it'll work and sometimes it won't.
It's not very handy to have to view it on the actual device. Sometimes you won't always have the device you're designing for on hand! Hopefully Adobe will recognize that.
Good luck guys!

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    Hey guys, I'm sorry, I just now saw that this post got replies. Sorry!
    In the end, it worked out that I had to view it on the actual device. The desktop viewer seems very finicky - sometimes it'll work and sometimes it won't.
    It's not very handy to have to view it on the actual device. Sometimes you won't always have the device you're designing for on hand! Hopefully Adobe will recognize that.
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