Adobe Content Viewer Upgrade

Hi. Anybody knows, when the Apple version of ACV will be available. Since the last upgrade 1.9.1 can't preview my material???

Only the employee at Apple responsible for approving it knows. There are many posts discussing how to revert to older tools until the updated Adobe content Viewer app is approved. You can also create your own Adobe Content Viewer for previewing locally.
http://forums.adobe.com/message/4148629
http://forums.adobe.com/message/3916456

Similar Messages

Adobe Content Viewer Slow after Upgrade to ios 8

Hi
I am still in the development phase of my app. I have built it using InDesign.
I have been updating and previewing the app in Adobe Content Viewer on my iPad 3. It was working fine. I upgraded my iPad to ios 8.1 three days back and since then there the app is very slow when i view it in ACV. The page transition is slow, the slideshow gallery grid does not respond even after multiple taps.
Now my ipad is 3rd generation and I am realising i should not have upgraded it to ios 8. But it is very hard for me to tell now if the slowdown is because of -
- ios 8 only
- or because of incompatibility of ios 8 with older ipads (3rd generation)
I tried downgrading my ios to 7.2 but apple does not alllow that anymore, so I am stuck with ios 8.
Any inputs/feedback on this will be great.
thanks in advance.
-MP

Thanks Peter, Bob , for your inputs.
Bob - did you upgrade the ios to 8 on our ipad 3?
Mine was working fine with all the preview apps on ACV till i upgraded to ios 8.
Peter - Apple usually do not discount its products even on Black Friday. But I will see if I can squeeze in a new piece to continue with my project. I am also going to try downgrading ios on my ipad with some manual fix, I could not do it via itunes as apple is no more signing ios 7.
Thanks for the inputs.
-MP

Upgrade To Adobe Content Viewer and Folio Tools

I am trying to view DPS work on the ipad (created with Indesign). I am able to upload the work into Acrobat with my ID, but when I try to view it on the Ipad- I am told that I need to upgrade Adobe Content Viewer. However this is still not available? I tried going to a computer with an earlier version of the Folio Tools, but Indesign prompts me to update the versions, and will net let me work unless I do that.

Moved to DPS forum.
Are you using PDF format for the folio? If so, that is unsupported in the desktop ACV.
Bob

Adobe Content Viewer asking for upgrade...

The Adobe content viewer (that I downloaded about an hour ago) is not working. It says "Please update your app." but no update is available?!? Not sure what is up. Any ideas?

That's not a silly or obvious question (unless you've been using DPS for a long time). The answer is that Pro and Enterprise customers can download the v20 tools when they become available and begin taking advantage of the new features right away. For example, with the v20 release, publishers can create iPhone apps, which are already starting to be approved. Pro and Enterprise customers can use the Viewer Builder to create a custom version of the Adobe Content Viewer that they can use to test their v20 folios.
As I've mentioned, there is a "Publish As" feature currently in the works that eventually will let everyone publish to an earlier format (no earlier than v20). This should help mitigate the problems associated with the tools being released before Apple approves the viewer.

How do I view folios in Adobe Content Viewer on device?

Hello,
I have just upgraded to the Creative Cloud. In my newly created folio, I see the icon for Local Folio. How can I get that folio to the cloud, so I can have it downloaded to my device in the Adobe Content Viewer?

Hi Jo,
When you create your folio you can preview it by:
1) Opening the Folio Builder window and clicking Preview > Preview on Desktop at the bottom left
2) Opening the Folio Builder window and clicking Preview > Preivew on Jo’s iPad at the bottom left (only works if you have Adobe Content Viewer installed and open on a plugged in iPad)
To actually compile your app and install the development ipa file on your iPad:
1) Select your Folio in the Folio Builder window
2) From the top, right flag pull down select “Create App”
3) This will launch the Digital Publishing Suite App Builder that takes you through the steps to create the ipa file

Need help logging into Adobe Content Viewer on my iPad

I have downloaded Adobe Content Viewer on my iPad and when I try to sign in I get an authentication failed message. I have changed my password and i have no problem logging into my account for Adobe on the website. Not sure what I am doing wrong.
PLease help.
K

Hi Bob,
thanks for hen the reply.
I did that and it gives me an unsupported browser message.
And the upgrade to a supported browser link goes no where
Thoughts?

Unable to view browser option in Adobe Content Viewer

Hi,
By mistakenly I have upgraded my iPad OS from iOS 5.1 to iOS 6. After the installation of Adobe content viewer unable to see the browser option where I can see title, byline, description and kicker information.
Please suggest us if any way to see those items without downgraded the OS.
Thanks.
DC Pub

Did you also update Adobe Content Viewer? In the latest version, the Browse button at the top right has been removed and combined with the scroll bar action at the bottom. You can still see title, byline, description and kicker when using the scroll bar. This is how readers will see R25 folios. It has nothing to do with iOS.

V19 Android Adobe Content Viewer dumped my folios

I fired up our Xoom this morning to preview some article changes and upgraded the Adobe Content Viewer. Unfortunately I was greeted with an empty library, even though I had 10 or more already downloaded folios before the update. I was viewing one right before the update was installed. After signing in all the folios show up in the library, but they show as not having been downloaded yet. Did I do something wrong, or will my customers have to re-download entire folios that were already downloaded to their devices prior to the Adobe Content Viewer update? After the v18 ACV update I had to update an article in each folio for them to be viewable (which was not ideal) but at least it only forced one article to be re-downloaded.
Has anyone else experienced this? I haven't started getting calls about this yet but I'm sure they'll be coming soon if it's not just me that's losing their downloaded folios.
Andrew

Hi Andrew,
Do you know if this is still the case for the latest version?
I wonder if this is by design, or just happened with v19 update.
It would seem beneficial for Adobe to have all users need to re-download everything after an update of an app.
Hoping for a quick answer, otherwise ill have to test it myself on v21
ps, you mentioned Android, so it did not happen in iOS?

Private app distribution: dev version / testflight / adobe content viewer / b2b distribution

Hi Adobe Community!
I am finalizing an app for my company that is supposed to be distributed only among our distributors. Apple rejected my Enterprise inquiry since our distributors are not our employees. I wanted to sum up my distribution options now and ask you for feedback. I do not plan to use App Store.
1. B2B distribution through apple
I can distribute custom b2b app through Apple, but it is available only in few european countries and this does not cover our needs since we cannot supply to all distributors. Also the process looks very complicated and I'd like to not use it.
2. Adobe Content Viewer distribution
If I tell my customers to download Adobe Content Viewer and sign in with my Adobe ID, the newest version of folios will be automatically downloaded to their devices?
Also on Adobe website it is stated that my folios should be automatically uploaded to Adobe servers - but they are not. From what I read on the forums I understood that it is only available to Creative Cloud subscribers, is it right? If I subscribe will I be able to use this way for as many users I want?
3. Developer version
Finally I know that I can distribute dev version. I will have to register devices UDIDs but they will expire (after what time?) and how many UDIDs can I register (I read in different places that I can have 50 or 100 testers).
4. TestFlight
What I undestood so far is that facilitates developeloper version distribution, but wouldn't I be able to use this tool to go around UDIDs expiration?
Thank a lot!

With DPS enterprise and Apple enterprise account, you can built and deploy enterprised signed app internally within your organisation. Create the app, deploy and host it internally, so anyone who has access to the link can download the app. Not sure if Apple terms allows your distributors from outside your organisation to access and download the app hosted internally within your organisation, check that with Apple.
If Apple terms does not allow, then you can use DPS restricted distribution method to deploy the app on the Appstore, but allow someone access to the content only if they are authenticated via the app, called direct entitlement or restricted distribution. Go here for details: Using restricted distribution with Digital Publishing Suite
Signing in to ACV does not automatically download the latest folio. Your folios are always uploaded on Adobe servers, you cannot host it somewhre else. Anyone can create, upload folios and see the folio in the Adobe Content Viewer. But publishing the folio to be available in an app requires DPS subscription.
You can register upto 100 UDID's on Apple dev portal. I don't think the UDID's expires so long as your Apple Dev account is active but the certificates expires exactly one year from the day it was generated.

Adobe Content Viewer not installed on V28

Today I updated both my CC and CS6 versions of InDesign, so I now have V28 of DPS tools, however there is no Content Viewer app available for my Mac (Running )SX 10.8.5).
When I try to preview on Desktop via the Folio Builder panel, an error stating that the Adobe Content Viewer couldn't be found comes up.
All the Adobe Support documents go through the process of finding the AdobeContentViewer.air file in the /Library/Application Support/Adobe/Installers/AdobeDigitalPublishingCS6/ContentViewer folder, but I only have three files in that folder:
Adobe AIR Installer.app
Install Adobe Content Viewer.app
Install DPS App Builder.app
So I can't double-click it to reinstall it.
My Air is up to date, my Updates are all up to date, and I can't find how to unistall InDesign (I am a Creative Cloud subsriber).
I used my Time Machine backup to go and get it from a back up, but it wouldn't install when I double-clicked the old version (I was getting desperate!)
However I can preview the same Folio on my connected iPad running the latest version of the Adobe Content Viewer app
After a live chat, then over two hours on hold for some UK technical support on my land line, and just over an hour on my mobile, plus a Skype call to the US 800 number to be informed of over an hour's wait there, and to discover UK support is only during office hours, and after nearly two hours it has passed 5.30pm, I had to give up on Adobe's official technical support, and resort to more searching on Adobe forums, but have found nothing for CC or CS6 that I haven't already tried, except unistalling and reinstalling InDesign. But I can't find how do that via Creative Cloud. At one point I had to tell one of the nice indian "technical support" staff not to put me back in the same loop as I'd been in twice before as I was close to tears. He sympathised but told me it wasn't his area of expertise - surprise surprise... Not a good day.
Pleeeese, is anyone else having this problem, or has anyone else solved this problem?
Thanks in anticipation

Thanks Neil, that worked once I'd installed it directly into the Applications folder, not within a subfolder.
So if anyone else has this issue, install the Desktop Viewer app for CC and it works for both CS6 and CC.
NOTE, that you need to double-click the Install Adobe Content Viewer.app file, don't look for a file called Install Adobe Content Viewer.air as per the instructions, as they are out of date.
Phew, I have finally got all my DPS functionality back, and have created a V27 app using V28.

How do you download the Adobe Contents Viewer to a Kindle Fire?

Trying to view a folio created in InDesign 5.5 on a Kindle Fire. I downloaded Adobe Contents Viewer and it gives me this error: This issue is available for download, but requires a newer version of the ap Adobe Content. Please update your app from the Android Market. I tried downloading it from Android Market but it still gives me the same error.

Moved discussion to Digital Publishing Suite forum.

Adobe content viewer grey screen after login on windows 8.1

we're on Windows 8.1, content viewer is not running, after login it shows a grey screen with just "Adobe content Viewer" on the upper left, but nothing working....

I'm sorry Neil, I'm working on a folio on Indesign, if I share the folio from Folio Builder (Indesign) to my account, and then I open adobe content viewer on my iPad, I can see the cover of the folio shared and I can download it.
Instead, with the same account on adobe content viewer (windows 8.1), I see nothing and I can not do any action.

Defaulting fonts when viewing DPS articles in Adobe Content Viewer

Hi.
My fonts are defaulting throughout my folio when I view articles in Adobe content viewer.
This folio is a PDF. I have published before and not had this issue.
Is the problem with Content Viewer?
Will the type display correctly when I publish this folio and view in app?
Thank you.

When a font is missing or unlinked that font shows up as a default font.
The fonts in these documents are not missing or unlinked.
When I update the article it fixes the problem, but only temporarily.
The fonts default the next time I view the article.

DPS Animation & Full Screen Video functionality failure when viewing mag in Adobe Content Viewer

HI There,
Specifically the following issues are occuring when we view the mag through the Adobe Content Viewer on our Ipad.
All Title animations are not functioning at all (although in the SWF viewer they are working fine)
Although we select the media to be played full screen when we are setting up the videos in the media panel they won't play full screen, but play perfectly well in the place we put them. - full screen doesnt function in the SWF viewer either.
The control bars to control playing, stopping, full screen etc also don't appear on our videos we selected. - doesn't function in the SWF viewer like it should with the control bars working
In terms of how we set everything up just to confirm we are doing it right.
For animations.
1. Select copy to animate
2. Click on Animations panel, chose the preset fade in, selected the time 1.25seconds, animate from current appearance, fade in.
For videos
Our videos are H264 Quicktime videos all 16x9 in ratio
1. Went to media panel.
2. Searched for file to insert
3. Inserted it and sized down the actual physical size of the video to fit in the space we wanted (NB we didn't create a rectangle to put them in or anything)
4. Chose the poster from file
5. Selected skin over play full screen & show controller over rollover
Any help to sort this out would be appreciated. Thanks so much in advance

Hi BellaMove:
For the animations:
You have to create a document with the size of the animation you want to create and give attributes using the animation panel of indesign.
Then you export to fla and using Adobe Wallaby pass it to HTML5.
Then place them by the panel Overlay Creator (Web Content). Using the Content Viewer can not see it on your desktop. You'll have to climb the publication in the ipad to see the result.
Do not forget to retouch the css. Read this:
http://digitalpublishing.tumblr.com/post/3898796141/animate-headlines-or-other-things
Is the simplest way to make simple animations I've found.
I hope you find it helps

Hyperlinks not working in Adobe Content Viewer?

Hey
I'm trying to link a photo to another page in InDesign. It doesn't really matter how I do it, it's mainly important that it works .
So far I have managed to create a working hyperlink from a photo to a page, and it works on my computer. But as soon as I test it out in Adobe Content Viewer, nothing happens when I press the photo.
Is this possible to do?
Thanks!

Here is the link to the navto help documentation as well as a screen shot on how to set it up.
Digital Publishing Suite Help | Hyperlink and button overlays
navto://ArticleName#page is the format. ArticleName#0 and ArticleName# will both bring you to the first page of the article.
Here is the link to the hyperlink and buttons documentation Digital Publishing Suite Help | Hyperlink and button overlays

Adobe Content Viewer Upgrade

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