Adobe crashes every time I try to watch You Tube
For 9 solid days we have tried to watch You Tube and the Adobe Flashplayer crashes everytime. We have done everything known to man to fix it. We can play Farmville but not watch BBC videos. We have cleaned the computer, unloaded and reloaded Adobe. We have scanned the computer for viruses. But nothing solves it. A man in the computer shop said he could fix it in an hour - if he can why can't I? PLEASE HELP
Hi
No we have not tried disabling - where do we find this?
Our operating system is Windows XP and we are using Firefox now. We did have internet explorer but it wasn't working on that so we changed.
Thanks
Date: Thu, 28 Oct 2010 18:14:03 -0600
From: [email protected]
To: [email protected]
Subject: adobe crashes every time I try to watch You Tube
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-->
__TEXT 0000000100000000-0000000100006000 [ 24K] r-x/rwx SM=COW /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff830e0686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff830dfc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff82c0f233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff82c14916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff82c140e2 CFRunLoopRunSpecific + 290
5 com.apple.HIToolbox 0x00007fff8d4d0eb4 RunCurrentEventLoopInMode + 209
6 com.apple.HIToolbox 0x00007fff8d4d0c52 ReceiveNextEventCommon + 356
7 com.apple.HIToolbox 0x00007fff8d4d0ae3 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff8b97c533 _DPSNextEvent + 685
9 com.apple.AppKit 0x00007fff8b97bdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
10 com.apple.AppKit 0x00007fff8b9731a3 -[NSApplication run] + 517
11 com.adobe.exo.framework 0x00000001028a7e98 exo::app::OS_AppBase::RunEventLoop() + 56
12 com.adobe.InDesign.AppFramework 0x0000000110773ff3 0x110666000 + 1105907
13 com.adobe.InDesign.AppFramework 0x0000000110773182 0x110666000 + 1102210
14 com.adobe.InDesign 0x0000000100001dbc main + 412
15 com.adobe.InDesign 0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff830e2d16 kevent + 10
1 libdispatch.dylib 0x00007fff8cda3dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8cda39ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff830e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff894a5023 _pthread_cond_wait + 927
2 com.apple.CoreServices.CarbonCore 0x00007fff86c7f406 TSWaitOnConditionTimedRelative + 163
3 com.apple.CoreServices.CarbonCore 0x00007fff86be1a98 MPWaitOnQueue + 252
4 PMRuntime.dylib 0x000000010165ebe1 0x10165d000 + 7137
5 com.apple.CoreServices.CarbonCore 0x00007fff86c567e0 PrivateMPEntryPoint + 58
6 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff830e0686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff830dfc42 mach_msg + 70
2 com.apple.CoreServices.CarbonCore 0x00007fff86c7c3dd TS_exception_listener_thread + 67
3 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff830e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff894a4fe9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000011075ef22 0x110666000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000011075e517 0x110666000 + 1017111
4 com.adobe.InDesign.AppFramework 0x000000011075ba97 0x110666000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000011075fabd 0x110666000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000011075fa43 0x110666000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000011075fa02 0x110666000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff830e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff894a4fe9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000011075ef22 0x110666000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000011075e517 0x110666000 + 1017111
4 com.adobe.InDesign.AppFramework 0x000000011075ba97 0x110666000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000011075fabd 0x110666000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000011075fa43 0x110666000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000011075fa02 0x110666000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff830e2386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8952a800 nanosleep + 163
2 com.adobe.InDesign.Support for JavaScript 0x00000001166ba818 0x116667000 + 342040
3 com.adobe.InDesign.Support for JavaScript 0x00000001166a1a3e 0x116667000 + 240190
4 com.adobe.InDesign.Support for JavaScript 0x00000001166ba3d5 0x116667000 + 340949
5 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff830e22aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000011bc32231 0x11bc1a000 + 98865
2 ServiceManager-Launcher.dylib 0x000000011bc315d6 0x11bc1a000 + 95702
3 ServiceManager-Launcher.dylib 0x000000011bc30678 0x11bc1a000 + 91768
4 ServiceManager-Launcher.dylib 0x000000011bc306e6 0x11bc1a000 + 91878
5 ServiceManager-Launcher.dylib 0x000000011bc2b2e4 0x11bc1a000 + 70372
6 ServiceManager-Launcher.dylib 0x000000011bc2bcfe 0x11bc1a000 + 72958
7 ServiceManager-Launcher.dylib 0x000000011bc2bc0b 0x11bc1a000 + 72715
8 ServiceManager-Launcher.dylib 0x000000011bc2f36e 0x11bc1a000 + 86894
9 ServiceManager-Launcher.dylib 0x000000011bc2f4b2 0x11bc1a000 + 87218
10 ServiceManager-Launcher.dylib 0x000000011bc2f26d 0x11bc1a000 + 86637
11 ServiceManager-Launcher.dylib 0x000000011bc2f1e6 0x11bc1a000 + 86502
12 ServiceManager-Launcher.dylib 0x000000011bc1d916 0x11bc1a000 + 14614
13 ServiceManager-Launcher.dylib 0x000000011bc21b05 0x11bc1a000 + 31493
14 ServiceManager-Launcher.dylib 0x000000011bc2fe46 0x11bc1a000 + 89670
15 ServiceManager-Launcher.dylib 0x000000011bc31ef3 0x11bc1a000 + 98035
16 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
17 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff830e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff894a4fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000125e8a44b 0x125e45000 + 283723
3 MultiProcessor Support 0x0000000125e8a303 0x125e45000 + 283395
4 MultiProcessor Support 0x0000000125eaa394 0x125e45000 + 414612
5 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 9:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff830e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff894a4fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000125e8a44b 0x125e45000 + 283723
3 MultiProcessor Support 0x0000000125e8a303 0x125e45000 + 283395
4 MultiProcessor Support 0x0000000125eaa394 0x125e45000 + 414612
5 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff830e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff894a4fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000125e8a44b 0x125e45000 + 283723
3 MultiProcessor Support 0x0000000125e8a303 0x125e45000 + 283395
4 MultiProcessor Support 0x0000000125eaa394 0x125e45000 + 414612
5 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 11:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff830e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff894a4fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000125e8a44b 0x125e45000 + 283723
3 MultiProcessor Support 0x0000000125e8a303 0x125e45000 + 283395
4 MultiProcessor Support 0x0000000125eaa394 0x125e45000 + 414612
5 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 12:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff830e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff894a4fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000125e8a44b 0x125e45000 + 283723
3 MultiProcessor Support 0x0000000125e8a303 0x125e45000 + 283395
4 MultiProcessor Support 0x0000000125eaa394 0x125e45000 + 414612
5 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 13:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff830e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff894a4fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000125e8a44b 0x125e45000 + 283723
3 MultiProcessor Support 0x0000000125e8a303 0x125e45000 + 283395
4 MultiProcessor Support 0x0000000125eaa394 0x125e45000 + 414612
5 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 14:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff830e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff894a4fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000125e8a44b 0x125e45000 + 283723
3 MultiProcessor Support 0x0000000125e8a303 0x125e45000 + 283395
4 MultiProcessor Support 0x0000000125eaa394 0x125e45000 + 414612
5 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 15 Crashed:
0 PublicLib.dylib 0x0000000101189c7b 0x1010ab000 + 912507
1 PublicLib.dylib 0x0000000101182b53 0x1010ab000 + 883539
2 PublicLib.dylib 0x000000010117397b CTextScriptDOMElement::CollectTextChildren() + 4987
3 PublicLib.dylib 0x00000001011721cc CTextScriptDOMElement::CollectExpandedChildElements(K2Vector<InterfacePtr<IDOMElement>, K2Allocator<InterfacePtr<IDOMElement> > >&) + 124
4 PublicLib.dylib 0x000000010132b91c CScriptDOMElement::GetChildElements(K2Vector<InterfacePtr<IDOMElement>, K2Allocator<InterfacePtr<IDOMElement> > >&) + 60
5 com.adobe.InDesign.INXCore 0x0000000113b3ccde 0x113af7000 + 285918
6 com.adobe.InDesign.INXCore 0x0000000113b4f4df 0x113af7000 + 361695
7 com.adobe.InDesign.INXCore 0x0000000113b4b787 0x113af7000 + 345991
8 com.adobe.InDesign.INXCore 0x0000000113b4f55f 0x113af7000 + 361823
9 com.adobe.InDesign.INXCore 0x0000000113b4e906 0x113af7000 + 358662
10 com.adobe.InDesign.INXCore 0x0000000113b48d85 0x113af7000 + 335237
11 com.adobe.InDesign.INXCore 0x0000000113b48942 0x113af7000 + 334146
12 com.adobe.InDesign.SaveBack 0x000000010bacc03a 0x10bac4000 + 32826
13 com.adobe.InDesign.SaveBack 0x000000010bacbb4a 0x10bac4000 + 31562
14 com.adobe.InDesign.AppFramework 0x000000011075eb08 0x110666000 + 1018632
15 com.adobe.InDesign.AppFramework 0x000000011075d6db 0x110666000 + 1013467
16 com.adobe.InDesign.AppFramework 0x000000011075e407 0x110666000 + 1016839
17 com.adobe.InDesign.AppFramework 0x000000011075ba97 0x110666000 + 1006231
18 com.adobe.InDesign.AppFramework 0x000000011075fabd 0x110666000 + 1022653
19 com.adobe.InDesign.AppFramework 0x000000011075fa43 0x110666000 + 1022531
20 com.adobe.InDesign.AppFramework 0x000000011075fa02 0x110666000 + 1022466
21 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
22 libsystem_c.dylib 0x00007fff894a07a2 _pthread_start + 327
23 libsystem_c.dylib 0x00007fff8948d1e1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff830e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff894a2f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff894a2d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8948d1d1 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff830e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff894a2f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff894a2d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8948d1d1 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff830e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff894a2f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff894a2d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8948d1d1 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff830e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff894a2f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff894a2d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8948d1d1 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff830e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff894a2f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff894a2d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8948d1d1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff830e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff894a2f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff894a2d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8948d1d1 start_wqthread + 13
Thread 22:
Thread 23:
Thread 24:
0 libsystem_kernel.dylib 0x00007fff830e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff894a2f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff894a2d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8948d1d1 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff830e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff894a2f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff894a2d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8948d1d1 start_wqthread + 13
Thread 15 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x000000010aeb73f8 rdx: 0x0000000000000001
rdi: 0x0000000101522180 rsi: 0x0000000101522180 rbp: 0x00000001191472b0 rsp: 0x0000000119147260
r8: 0x0000000000007703 r9: 0x000000000000770d r10: 0x00000000000fffff r11: 0x0000000000080000
r12: 0x0000000119147588 r13: 0x0000000119147560 r14: 0x0000000119147280 r15: 0x0000000119147648
rip: 0x0000000101189c7b rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU: 4
Binary Images:
0x100000000 - 0x100005fff +com.adobe.InDesign (9.0.0.244 - 9000) <2F683D4B-A144-3E91-A0CA-3F9B6B1DA676> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
0x10000c000 - 0x10000eff7 +com.adobe.InDesign.InDesignModelAndUI (9.0 - 0) <7EAF82B5-D2A0-3E46-96B1-61E4A9D819C9> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x100014000 - 0x10001cfff +com.adobe.coretech.adobesplashkit (AdobeSplashKit Version 1.0 - 1.0) <65BFDA83-4121-3D12-9BBE-9F4FF1DB3D6A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
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Why does PS CC file crash every time i try to print?
PS CC file crashes every time i try to print. Ran a virus scan on file, saved as a JPEg and also tried saving to another location.......program crashes and closes every time i go to print file.
These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840 -
Installed Lightroom 4.4. Crashes every time I try to upgrade my PE11 catalog.
Installed lightroom 4.4. Crashes every time I try to upgrade my PE11 catalog.
Hi sksinner,
You might want to refer : http://helpx.adobe.com/x-productkb/multi/lightroom-3-cant-upgrade-photoshop.html -
Why is PS6 crashing every time I try to print?
Why is PS6 crashing every time I try to print?
To add to Noel’s post, would you expect a mechanic to be able to determine the root problem just by telling them: »My car won’t start.«?
Maybe you could read this:
http://forums.adobe.com/thread/375816?tstart=0 -
Safari keeps crashing every time I try to open a link from a different application, i.e. Mail. The trouble report says that some problem occurs with libcooliris.dylib plug-in. Can any one help?
Thanks!Dear Linc,
Thank you for the advice, John Blanchard1 and Linc Davis
As suggested in your reference thread I removed "/Library/Printers/hp/PDEs/hpPostScriptPDE.plugin" and the problem has been resolved.
I am guessing the the plug-in for the hp printers got corrupted and effected every thing, or became unsuitable when I installed an Apple update. I would be most grateful if you can confirm how the problem was coursed so I can understand and learn from this experiance.
Ash -
My preview crashes every time I try to open it since the Maverick upgrade. Any thoughts?
The problem is with facebook, go to settings / facebook / your user name and delete your account, the do a hard reset (home+power for some seconds).
dont need to delete the facebook app! just delete your integrate account from settings
cheers! -
firefox has started crashing every time i try to upload a new page. This has only started happening since i downloaded firefox 4.
The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!
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