Adobe Creative Cloud CC - Adobe, Were you in a Hurry ?

Hi Adobe,
were you in a rush releasing this code ?????
I have never ever worked with a suite of software so buggy and full of old bugs.
I think I may have to seriously look elsewhere for professional software.
1) You DO NOT address old bugs but keep releasing the same (and new ones) in the upgrades
2) You do not value feedback AT ALL... Your forums is FULL of it but you NEVER implement it
3) CC MUST be short for Creative Catastrophe - Because I have a Mac that constantly freezes but ONLY when using your software.
I really wish you lots of Luck in the future as I value the potential of your products. But please - have some self respect and end the countless bugs you have !
Rant Over !

We can't know. You have not provided any exact system info or other technical details such as Internet connection, drive configuration, language settings and whatnot. That and of course nobody can tell you anything about your specific issues without some log files or similar info.
Troubleshoot Creative Cloud download and install issues
Mylenium

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I have cs4 master and I want to get creative cloud which it says you can get for lower price if you have cs3 or higher but it says i can't why?

I have cs4 master and I want to get creative cloud which it says you can get for lower price if you have cs3 or higher but it says i can't why?

Hi Quinn7,
Was the one which you were upgrading from a Educational version? If so, that might be related. I'd recommend reaching out to our support for assistance. I think there is a link for chat or phone on the bottom of the plans page: Creative Cloud pricing and membership plans | Adobe Creative Cloud
- Dave

Can not log in to Creative Cloud. Repeatedly get "You've been signed Out" ... Rebooted, reinstalled, changed password. God, I am reallly starting to hate this.....

Can not log in to Creative Cloud. Repeatedly get "You've been signed Out" ... Rebooted, reinstalled, changed password. God, I am reallly starting to hate this...
[ Private information removed by moderator ]

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Also, this is an open forum, not a direct line to Adobe support... please do not post personal information that may be harvested by a "spam bot"

Every time i try to sign in in creative cloud, it tells me '' You're exit ''...and i can't do nothing...Please Help

Every time i try to sign in in creative cloud, it tells me '' You're exit ''...and i can't do nothing...Please Help

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

When I try to sign into Creative Cloud a message saying "You've been Signed Out" pops up, When I try to sign into Creative Cloud a message saying "You've been Signed Out" pops up

I am using a Windows 7 computer if that helps at all

Hi thejenaem,
Please refer the following help article on the problem "You have been signed out"
You are no longer signed into your Creative Cloud applications
Hope this helps.
Let me know in case of any problem.
Thanks and Regards,
Sumit Singh

Hello, dou you know if a can change my purchase from Creative Cloud Photography in to Lightroom or Lightroom is included in Creative Cloud Photography? Thank You

Hello, dou you know if a can change my purchase from Creative Cloud Photography in to Lightroom or Lightroom is included in Creative Cloud Photography? Thank You

If you have subscribed to the creative cloud photography plan then Lightroom is included as part of that plan. You can install it from the creative cloud desktop manager.

Creative Cloud - Does Adobe REALLY Care About Customers?

I hope the staff at Adobe are reading these forum posts.
First question: the following quote
As far as the future of CS applications, in his Adobe MAX keynote, David Wadhwani said, 'We have no plans' to continue perpetual licenses. We are not ruling that out in the future.
Just exactly what is meant by this statement? Is Adobe already looking for a back door if the Create Cloud doesn't pan out? I really would like to know what this means. It sounds ominous and dubious and it sends mixed messages.
As far as the Creative Cloud model goes, is this really a benefit to your customers? I can see it might make Adobe a lot of money (if you don't lose a vast majority of your customer base) but how does it really benefit your customers? Your loyal customers? The customers that made you the rich company that you are today.
Speaking for myself, I do not use all the programs that will be available in the cloud on a regular basis. During the summer when I don't have classes, I don't use some programs at all. But I have to keep paying whether I use them or not. If I stop paying, I will lose access to my software. How is that a good thing for me? For the majority of your customers? You think because we pay a monthly fee that most people won't equate that we are having to fork over more than $300 a year? In some cases over $600 a year. And it never stops. How is that good for the majority of your customers?
Do I really need to have the latest software constantly? No, I don't. But you are now forcing the issue whether I want it or not. Forcing your customer to do something does not seem like you really care about me. About us.
What about my students? We have hundreds of students that go through our Adobe software classes each semester. Every student told me they would not go with the Cloud, either because they don't have the money or they were going to protest Adobe's "money grabbing scheme" (one student's actual quote). The students sure don't think Adobe cares about them. If the students stop taking the classes because of the software access, then we start cutting sections. Does Adobe care about that? I'm sure no, but think about those hundreds of students each semester that will no longer be learning to use Adobe software.
Adobe is putting a stranglehold on its customers and the customers are going to say enough is enough. Perhaps new software (open source?) will emerge to take the place of Adobe. Perhaps people using InDesign will go back to QuarkXPress. Perhaps enough of these former Adobe customers will force Adobe to check their hubris and greed at the door. But maybe not. The world will move on, one way or another.
One thing I am supremely sure about is Adobe has got it really, really wrong on the Creative Cloud strategy.
BTW, you might want to read the following link entitled Adobe Creative Cloud: Lopsided Legal Agreement. It is not pretty:
http://macperformanceguide.com/blog/2013/20130508_1a-Adobe-legal-agreement.html

Nice sentiments, could not agree more.
xIDx wrote:
What about my students? We have hundreds of students that go through our Adobe software classes each semester. Every student told me they would not go with the Cloud, either because they don't have the money or they were going to protest Adobe's "money grabbing scheme" (one student's actual quote). The students sure don't think Adobe cares about them.
I hope this occurs across the globe with students ("potential" future Adobe customers) whom may be hindered in their monetary abilities but not in seeing the truth towards what it being placed upon them by Adobe concerning the Cloud mirage. This is a great opportunity for educators to truly educate their students about Adobe.
xIDx wrote:
One thing I am supremely sure about is Adobe has got it really, really wrong on the Creative Cloud strategy.
BTW, you might want to read the following link entitled Adobe Creative Cloud: Lopsided Legal Agreement. It is not pretty:
http://macperformanceguide.com/blog/2013/20130508_1a-Adobe-legal-agree ment.html
Great link!

Adobe Creative Cloud Packager : trial

Hello,
I'm doing some checks with Adobe Creative Cloud before buying licenses for my company.
I need to try Adobe Creative Cloud Packager for doing some packages, but I can't get a trial access for Adobe Creative Cloud for Teams,
Could you give me a trial license for testing the software ?
Best regards,
Ludovic

@Ludovic R My apologies if I was vague in my response. To Abhijit's point, we would all love to have access to CCP, since we all (in enterprise IT) need to kick the tires. In other words, our Firms rely on Endpoint Engineering to "bless" all software solutions. So no cold call or on site visit from Adobe will result in our Firms getting access.
It's kind of a catch-22, and I'm hoping (like many others on this enterprise deployment forum), that Adobe comes to terms with the fact that the folks they are locking out are the people who are tasked with approving software for deployment, who are the very people who approve/disapprove software for deployment.
Most of us in IT are happy to wait it out, it'll eventually get itself sorted out. Let your Firm formerly notify Adobe that CC isn't an option until your team have proper access to test and POC deployment.
Don

How many times can I download from Adobe Creative Cloud, and on how many computers

I just purchased a one month plan from Adobe Creative Cloud and already downloaded several programs. Unrelated to Adobe, I reinstalled the operating system on my computer today. I just downloaded the programs again. Is there a limit on how many times I can download Adobe software? I also am planning on purchasing another computer down the road. How many computers can I download Adobe software from my current Adobe Creative Cloud membership.
Thanks-

You can download and install it as many times as you like but you must activate it in order to use it.
You can only activate the software on a maximum of two computers at any one time.
You can deactivate on a computer via Help > Deactivate and re-activate via the same step.

I am seriously thinking about moving to the adobe Creative Cloud. My concern is that if my design bu

I am seriously thinking about moving to the adobe Creative Cloud. My concern is that if my design business runs into hardship and I can no longer afford the monthly payments, what happens to my software and existing files?

http://www.adobe.com/products/creativecloud/faq.html
"If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the Creative Suite applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud."
Having said that, if you maintain a perpetual license, you will have to comply with the new Adobe one-version-back upgrade policy.
So when CS7 is released, you must upgrade in order to qualify for upgrade pricing for CS8. Likewise when CS8 is released, you must upgrade in order to qualify for upgrade pricing for CS9.
There is of course nothing mandatory about upgrading but bear in mind that you can no longer skip a couple of versions and get up to date every 5 years or so at upgrade pricing. You'd have to pay full price for the new suite all over again.
So it's a matter of costing the various options out over a 3 or even 5 year period and budgeting for it.
If you're running a design business, you perhaps also need to consider whether the Adobe software design tools are mission critical or not. Will your other expenses exceed the US$600/year required for the Cloud?

Not Allowed to use Adobe Muse in Creative Cloud trial

I previously had a month-to-month Adobe Muse subscription and just started the Creative Cloud Trial. Because i had canceled my month-to-month subscription, the Muse application will not let me open files unless I renew my subscription - even though I now have a 1-month trial of Creative Cloud. Is there any way to resolve this so that I can use Muse with this one month trial?
Thanks in advance

You will not be able to use Muse as a 30 day trial since you already had a month-to-month subscription of Muse.
From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under General Information:
If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the CS applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud.

Error 50: impossible to installa adobe creative cloude desktop. any suggest? thanks

hi,
in a first instance, i tried to do the upgrade of my adobe creative cloud destop, but i received the error number: A12E1.
so, i see on the support site that i've to uninstall the cc, use the cleanup tool , reboot my desktop and download again the creative cloud destop.
now i've the errore code 50

Hi rl11,
Can you check to see if a fresh installation can solve the issues at your end? Please use the steps: Error "Failed to Install" Creative Cloud Desktop application are you on a Windows or on Mac machine? Good luck!

Cancel adobe creative cloud

How can I cancel Adobe Creative Cloud?
Thanks

Hi Rocioaldama,
You can follow the link: Contact Support and get in touch with our Chat support team in order to cancel your subscription.
Let me know if it works or not.
Thanks,
Ratandeep Arora

How to install apps considered installed by "Adobe Creative Cloud"?

I've a membership of Creative Cloud and installed the corresponding apps. After some time I deinstalled some of the apps manually (file system delete). Now I want to install Lightroom again, but as "Adobe Creative Cloud" considers this app still installed, it won't let me. What can I do?

Assuming you are using Windows, you will need to uninstall the apps using Control Panel > Unistall Tool.
This removes the files as well as registry entries regarding the app.
Restart tyour computer, and then open the Creative Cloud desktop app. You should be able to find your apps in the list under "Find New Apps" and can install again.

Where can i find the files downloaded by Adobe Creative Cloud?

I installed illustrator CC today by using the Adobe Creative Cloud, i want install it on another machine, but i do not want download it again. unlike the old Adobe Download Assistant, it don't let you select a folder to save the downloaded files.
Any help?
THX
BTW, i am using Windows 7

Hi Yuki,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Same issue also has been discussed in the below mentioned links.
Re: Where is the serial number for Creative Cloud membership?
Creative Cloud applications ask for serial number
Let me know if it helps.
Thanks!
Eshant

Adobe Creative Cloud CC - Adobe, Were you in a Hurry ?

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