Adobe creative cloud cc downloading issues

Hi,
I signed up for and am paying for the Adobe Creative Cloud but for some insane reason it has never really worked on my Mac home computer as it's never really given me the option to download the CC versions only the CC (2014) or the trials and has just been an utter pain so I uninstalled all creative cloud stuff and just stuck with my CS6 programs with no problems even while still paying for the Creative Cloud but the other day I had a go at installing the CC software via Creative Cloud on my Mum's laptop and there were no problems whatsoever and I can't understand whats going on, I have been had 2 separate online chats with Adobe personal that both lasted over an hour or 2 and it has never been resolved. My friend has all the exact software (CS6 and now Adobe Creative Cloud) and she has never had a problem and the same Mac and iMac laptop so I don't get what's going on and am getting very frustrated for paying for a service I can't even use!!
Hope someone can help,
Ali

We can't know. You have not provided any exact system info or other technical details such as Internet connection, drive configuration, language settings and whatnot. That and of course nobody can tell you anything about your specific issues without some log files or similar info.
Troubleshoot Creative Cloud download and install issues
Mylenium

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