Adobe Creative Cloud Failure

Firstly I have mistakenly paid for a annual membership with Adobe for their Creative Cloud. On the surface it appeared harmless, good products but in the Cloud, makes a lot of sense in today's IT world. So about a week ago I suddenly couldn't open PDF documents, I kept receiving an error message saying I need to renew my subscription. So given I am very busy, I ended up using my company's Adobe subscription installed locally on my PC and it worked fine. I wondered what the issue was so I eventually logged in a yes my subscription was up to date, they were happily debiting my credit card on a monthly basis. But strangely I received no contact from Adobe. So I visited my friend 'Google' and sure enough there was a litany of articles on Adobe's major crash and how they are refunding customers etc. But still no contact from Adobe to me, the customer who they are taking money from for what is a product that does not work.
So I logged onto the tech support chat line and have spent significant time deleting files, installing a CC update, going here and there and in the end no success, I still cannot launch a single app without the Renew Your Subscription error. Of course I received the classic tech support response, try another computer. Sadly I will end up paying for this for another 7 months, but I hope as write this message that other customers or potential customer read this and think twice about handing over money to Adobe until they figure out how to support customer effectively.
And to the competitors reading this, you have a massive opportunity to pick up alot of unhappy customers of Adobe, so start selling hard.

Hello David,
I am sincerely sorry to hear you have trouble with the Creative Cloud.
I checked your account and seen you have been in contact with our customer support.
Can you please let me know what is the status of the issue?
Are you using an Admin or User (restricted account)?
Thanks.
Arnaud.

Similar Messages

App-V 5 Adobe Creative Cloud (CC) Enterprise Licensing Error 213:19

Hello, I've posted this on Adobe forums but also posting here to see if anyone else has experienced/overcome this issue.
I'm attempting to create an App-V 5 sequence for Adobe Creative Cloud Enterprise software, but I appear to be getting licensing errors when launching the App-V sequence.
From what I understand in Adobe Create Cloud Enterprise, the licensing restrictions which tie the license to the machine have now been removed so that the base packages can be created with serial numbers and can be included within build images etc as opposed
to creating a trial package and then using a serialization file at install/launch time.
To start with I've created a package using the Adobe Creative Cloud Packager tool (CCP) for just the Illustrator CC application which includes the serial number. I've then sequenced this package using App-V 5 SP1.
When I run this app-v sequence on a test machine , Illustrator loads but I end up with a 213:19 error. Looking in the amt3.log the full error is
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | error deleting bad mkey:
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | Could not load machine key
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | License store synchronization took 14.6 ms and return "License Store Access Failure: Machine key cannot be deleted (213:19)".
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 19
09/24/13 16:58:35:539 | [ERROR] | | | | ALMService | | | 5624 | ERROR: License_Check error 213:19. (Errno = 2)
I've tested out modifying permissions on the following folders within the app-v package under root but this has no effect.
C:\Program Files\Common Files\Adobe\Adobe PCD\
C:\ProgramData\Adobe\SLStore
I've also tried creating a package using a trial licence and then using the adobe_prtk.exe tool to serialize the product at launch (startprocess event in userconfig file) with no success.
Anyone tried this or have any ideas?

Hello, thanks for the reply.
I have read those articles (multiple times :-)) I've installed the required c++ redistributables on the sequencer and also on the test machines.
I'm not getting any errors being reported in the App-V eventlogs.
I initially used the adobe_prtk.exe tool to serialize the app-v application at launch via startprocess in the userconfig file as shown. This runs but it doesn't work around this issue.
<UserScripts>
      <StartProcess RunInVirtualEnvironment="true">
        <Path>[{AppVPackageRoot}]\..\Scripts\adobe_prtk.exe</Path>
        <Arguments>--tool=VolumeSerialize --provfile=[{AppVPackageRoot}]\..\Scripts\prov.xml</Arguments>
        <Wait RollbackOnError="true"/>
<ApplicationId>[{AppVPackageRoot}]\Support Files\Contents\Windows\Illustrator.exe</ApplicationId>
      </StartProcess>
    </UserScripts>
Following that I read that AAMEE 3.1 removed the (http://blogs.adobe.com/oobe/2012/09/aamee-3-1or-why-puffer-fish-is-a-delicacy.html) machine to license issue
therefore allowing packages to be created using serial numbers and to be included within build images.
As I'm packaging Creative Cloud (not CS6), I'm assuming this has been carried into the Creative Cloud Packager for Enterprise which now must be used.
Any other ideas appreciated.

Adobe Creative Cloud Enterprise Deployment Issues using SCCM 2012 R2

Hi,
I have been trying to deploy Adobe Creative Cloud Enterprise to Windows 8.1 machines that are identical, using SCCM 2012 R2.
The Adobe package seems fine, because it seems to deploy successfully to some machines. And SCCM 2012 R2 has been configured correctly, as I can deploy other software using it, and again, it deploys Adobe CC successfully to some of the machines.
I have tried comparing the package that is downloaded on the test machine/client machine, with the original package on the distribution point, using Beyond Compare, and there are no differences.
I have contacted Adobe Enterprise Support, and they asked me to send to them log files from Event Viewer, the msi installer, and other Adobe logs, from the machine that failed the deployment. However, after Adobe studying them, they told me that they could not identify any problems... Strange, because I could have sworn that I saw error 1603 pop up over 20 times on different machines indicating that the 'Set-up.dat' file had a problem with it.
After all the testing on over 20 identical machines (same hardware/same software), using different configurations on SCCM 2012 R2 and the client machines, I still can't seem to have a reliable solution to deploying Adobe CC.
The fact that it deploys successfully on one machine and fails on another, or sometimes deploy to two machines and fail on another (simultaneously), is something that I don't understand.
Another thing is that, if I retry the deployment 10-15 times after it failed the first time, it might go through...
Adobe Enterprise Support asked me if they could remote into a machine that failed the deployment to have a look at it and I agreed to that option, but it seems like my issue has been ignored because they never got back to me.
Has anyone had this kind of problem or anything similar before?
I need to be able to deploy this remotely to 100+ machines. So installing manually is not an option.
Any help is appreciated.
This was posted in the wrong section a few days ago. I'm hoping I can get some help here.
Case Number: 1862659812
UPDATE: I spoke to Adobe Customer Support and after 1.5 hours on the phone with a remote session going on, problem was still not solved or identified. Additional log files have been sent and now I'm waiting for a call back.

Hi Robert,
We seem to be having a very similar issue. Our installs would randomly fail with error code 1603 and an error message about a fault in Set-up.dat. Failure rate was near 95% on our 900 machines. Adobe Support and Karl having been looking into our issues but so far no solution has been found.
Having done a lot of investigating we've managed to deploy our package using a schedule task running as a domain admin. This is a nasty solution and we don't intend on using this permanently, but we needed to get the package out.
Are you seeing any of the following:
Entries in PDApp.log:
[FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 2900 | The Bootstrapper Process is (5).Stopping the installation process.
[FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 2900 | The return code from the Adobe Installer Process is (33).Stopping the uninstallation process.
[WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2900 | Failed to find the pdb database.
[WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2900 | Failed to get the local payload database handle.
Event Log:
Faulting application name: Set-up.dat, version: 2.9.1.474, time stamp: 0x54e11f94
Faulting module name: Set-up.dat, version: 2.9.1.474, time stamp: 0x54e11f94
Exception code: 0xc0000005
Fault offset: 0x000d7c52
Faulting process id: 0xb40
Faulting application start time: 0x01d072a073861622
Faulting application path: \\server.name.path\Adobe CC\FullPackage\Build\ASU\Set-up.dat
Faulting module path: \\server.name.path\Adobe CC\FullPackage\Build\ASU\Set-up.dat
Report Id: c86d9216-de93-11e4-8284-782bcb99e284
Faulting package full name:
Faulting package-relative application ID:
Installer Log
Indicates it can't find the Media_db. We noticed that the folder C:\Program Files (x86)\Common Files\Adobe\caps doesn't get created on the machines were the install fails, so error message is correct in that there isn't a Media_db.db. Sysinterals Process Monitor seems to show that the setup tried to create the folder/files but they don't actually get created. Copying a Media_db into the folder from another machine seems to allow the installation to almost finish, but unsurprisingly you end up with problems later on.

I'M FED UP WITH NO BEING ABLE TO ACCESS MY ADOBE CREATIVE CLOUD SOFTWARE.

I subscribed to 1 year with Adobe Creative Cloud more than a year ago. I got a discounted price of $29.99 per month instead of the normal $49.99 per month, because I qualified being that I had previously purchased and installed Adobe Creative Design Suite 4. I thought it a great idea to have all the software that the Adobe Cloud offered. A few months into that yearly subscription, I had been using Adobe Muse which was wonderful because I could actually create websites without knowing a bit of code. Yes, I was designing one site and had major difficulty and failed to publish many times. No fear, because a very king gentleman on Adobe Support named Zak did all his best and gave a great amount of attention to resolving this problem. While building that website my client lost patience with me in that I could not publish what the client wanted within reasonable time period because of all these failures in publishing and time in between each staggered resolve periods. I lost that client and ended up with a live website with a great deal of my artwork collected and established there. I decided to keep that website active if nothing more than to present it as a portfolio of sorts. Apparently, Zak, understood my disappointment with losing this client and actually provided me with a years, 12 months subscription to Adobe Creative Cloud. This was wonderful for me and I accepted it graciously. So a year’s subscription proceeded month by month. Unfortunately every month I was subject to having to reaffirm the license for this yearly subscription! I began what ended up to be having to contact support each month for assistance in doing so. For without reactivating this yearly license each month I was subject to interruptions in accessing the software's usage or unable to use it at all. Major frustration...So come the nearing end of this Adobe Creative Cloud's subscription I contacted Adobe Support to voice my complaints on having to do this every month and once again get the subscription activated in order to use my software. This one support technician was giving me a difficult time for some reason and broke our telephone conversation many times as it was necessary for him to update himself with my file??? He came back to me astonished to find 12 months credit and asked me where did I acquire these freebies and on and on. He wanted proof that I had gotten these credits legally even though I reiterated the true story of benefiting from Zak's kindness. He wanted me to provide proof of the letter giving me all these credits and I told him I could and would. But he wanted to keep me on the phone for any duration until I could search my documents and find this letter and show it to him. I told him that I did not have time to search for it that moment and I could provide it later? He was really reluctant to allow this but eventually he requested I post this letter as proof onto my support ticket? Which I got around to do soon after. When posting that proof I asked to be given extra time on the subscription for being so to suspected of fraud? I asked for the hell of it a year or 2 more for Christ's sake? You know what, my support post has yet to be answered and actually I see that it was dismissed to no fault of mine. You haven't heard the most of what I went thru every month with this year’s subscription to Adobe Creative Cloud. Yes, I'm pissed because now they are wanting me to spend $49.99 every month for another year’s subscription? Besides now the Creative Design Suite 4 that I had originally purchased as a full legal copy and acted to provide me with the original $29.99 discount qualification, they say is an OEM copy and does not qualify for the discount... What! Give me a break Adobe? I do not like being treated this way and must state the story as true, which it is, here in this forum. Thanks for listening. Sincerely, John Williams
As of today, Sunday, November 3rd, 2013, I'm still blocked from accessing my ADOBE CREATIVE CLOUD SOFTWARE! I have submitted screenshots and whatever else to Adobe Support and have had no contact. I get a message that states it cannot go online to renew, confirm, update my subscription and therefore I can't access my software. Do you know how long this has been goping on now and how many times i've been interrupted from using this software over the last year?????

Most of us in this forum are users who volunteer on technical issues, and not Adobe employees although they do drop in from time to time. As users we simply have no control over activation and that's why you are not getting responses.
If you havn't done so,you might try the Muse forums and see if you can get a staff member to look into it. Have your case numbers and phone transcripts handy.
Last option is to keep calling customer service until you get someone who will help or ask for a supervisor.
Hope this get resolved,
Gene

How can I install Adobe Creative Cloud successfully on Mac?

I already subscribed to the Adobe Creative Cloud. I'm using a Mac Pro (Version 10.6.8, 4GB, 2.8 Ghz).
However it seems imposible for me right now to complete the installation of the whole Adobe Creative Cloud. I started downloading Illustrator and it gave me so many errors that I looked for information in the Forrums, and the only decent answer that I saw was installing it as a Trial from Adobe's web page.
I already tried that, even installing the whole from CS6 Master Collection from the Web, and it only install 5 of the 15 programs. I unistalled it and deleted all Adobe folders everytime it finished the installation, so I could try again.
I really appreciate any help with this. Otherwise I have to cancel my subscription.
Some of the errors that I get are:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 45 error(s), 10 warning(s)
WARNING: DW066: OS requirements not met for {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0
WARNING: DW066: OS requirements not met for {5D76C825-9827-4D93-813E-6C3754D504B1} Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack 6.0.0.0
WARNING: DW066: OS requirements not met for {30FD541D-3C9D-41C4-B240-A994EE4E0231} Adobe Audition 5.0.0.0
WARNING: DW066: OS requirements not met for {A7A95754-A63E-4052-8945-BBDC27009E7E} Adobe Audition_AdobeAudition5en_USLanguagePack 5.0.0.0
WARNING: DW066: OS requirements not met for {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0
WARNING: DW066: OS requirements not met for {D3E89C12-49DE-4A2C-9D24-1A8D704679D5} Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack 11.0.0.0
WARNING: DW066: OS requirements not met for {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0
WARNING: DW066: OS requirements not met for {D094CE41-D4F5-473E-8915-B1D026CB193E} Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack 6.0.0.0
----------- Payload: {03740852-60C2-4B1A-A3DA-1EDB082C6401} Adobe Linguistics CS6 6.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdiruNmvcVsi/Assets2/Linguistics/Providers/Proximity/11.00/NC-L3S4PNTX/ brzORTH40.hsp" to "/Library/Application Support/Adobe/Linguistics/6.0/Providers/Proximity/11.00/NC-L3S4PNTX/brzORTH40.hsp" (Seq 429)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 429)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {041FACCA-8EF3-42B0-AE11-24DBEE98624B} Adobe Player for Embedding 3.201 3.201.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirOfx9n4rf/Assets1/adbeapecore.framework/Versions/A/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR" to "/Library/Application Support/Adobe/APE/3.201/adbeapecore.framework/Versions/A/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR" Error 0(Seq 14)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 14)
----------- Payload: {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirUMyvZ2RI/Assets2/en_US/en_US.am" to "/Library/Application Support/Adobe/SpeechAnalysisModels/CS6/en_US/en_US.am" (Seq 1)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1)
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirWWoGQ8vx/Assets1/universal/App/Adobe SpeedGrade CS6.app/Contents/MacOS/bin/cmt7.irf" to "/Applications/Adobe SpeedGrade CS6/Adobe SpeedGrade CS6.app/Contents/MacOS/bin/cmt7.irf" (Seq 461)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 461)
----------- Payload: {39C9FB9C-7A84-11E1-B574-D095DF20721F} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12-mul/OEM(Seq 3600)
----------- Payload: {76A4887E-7A85-11E1-88DE-92A96E70B8CF} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12en_USLanguagePack/OEM(Seq 84)
----------- Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirKN1zzgFO/Assets1/universal/Professional/Adobe After Effects CS6.app/Contents/Frameworks/libmkl_mc.dylib" to "/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/libmkl_mc.dylib" (Seq 113)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 113)
----------- Payload: {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirjXOhYL2e/Assets1/universal/App/Adobe Premiere Pro CS6.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL" to "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL" (Seq 586)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 586)
ERROR: DF037: Unable to delete directory "/Users/admin/Library/Preferences"(Seq 37)
ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 37)
ERROR: DF037: Unable to delete directory "/Library/Preferences"(Seq 36)
ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 36)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/Required"(Seq 32)
ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 32)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents"(Seq 32)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app"(Seq 32)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6"(Seq 32)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirrUegOPTK/Assets1/Application/Adobe Illustrator.app/Required/Plug-ins/PDF Format.aip/Contents/MacOS/PDFFormat" to "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/PDF Format.aip/Contents/MacOS/PDFFormat" (Seq 237)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 237)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirIX6VCblG/Assets1/Application/Adobe Photoshop CS6.app/Contents/Frameworks/libwu3d.dylib" to "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libwu3d.dylib" (Seq 13)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 13)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.201: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
ERROR: DW050: - Adobe SpeedGrade CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe After Effects CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
ERROR: DW050: - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
ERROR: DW050: - Acrobat X Pro : Install failed

The Processor is a 2.8 GHz Intel Core 2 Duo.
Is it the reason? What kind of computer do I need?
Thanks

Problem to install Adobe Creative Cloud Desktop

Please, i need to download Photoshop CC software but I cannot install in Windows 8.1 the Adobe Creative Cloud Desktop application.
Is there any direct link to download Photoshop CC and Bridge?
Thanks in advanced.
Francisco J.

if you follow all 7 steps, you can download those trials via two of the links on this page using a browser that accepts cookies: http://prodesigntools.com/adobe-cc-direct-download-links.html
and activate with your adobe id.
if you have a download problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem, but your browser must also allow cookies so that's (a restrictive browser setting) another potential source of problems.

Creative cloud failure to update lightroom

I have Creative Cloud and am unable to update without it stating "failure to update"
Periodically get message that their is a problem with Adobe Creative Cloud at the suppliers end
What should I do to get updates or to re-install LR 5?

UnSeenImages what specific error do you receive? What update are you trying to download?

Problems with Adobe creative cloud offline packages ( Windows )

Hi
When I try to install packages that are created with Adobe Creative Cloud Packager for Enterprise they start installing and then they roll-back in the middle of the process without returning any error.
Not really sure what can cause this as there are not many options to select from when creating the package itself...
Any ideas anyone?
thanks

i7 CPU Windows 7 64-bit 12GB ram
��=== Logging started: 11/06/2014 15:39:54 ===
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=== Logging started: 11/06/2014 15:39:54 ===
Action start 15:39:54: INSTALL.
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Action start 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_MFCLOC_x86.QFE.2DBEC6C6_7602_3B08_A493_6758A8EA5AE B.
Action ended 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_MFCLOC_x86.QFE.2DBEC6C6_7602_3B08_A493_6758A8EA5AE B. Return value 1.
Action start 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF.
Action ended 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF. Return value 1.
Action start 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_ATL_x86.QFE.837D280F_4682_3A15_94E7_F335A8FECFAC.
Action ended 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_ATL_x86.QFE.837D280F_4682_3A15_94E7_F335A8FECFAC. Return value 1.
Action start 15:39:54: WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
Action ended 15:39:54: WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2. Return value 1.
Action start 15:39:54: SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
Action ended 15:39:54: SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2. Return value 1.
Action start 15:39:54: WindowsFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: WindowsFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: SystemFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: SystemFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: WindowsFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: WindowsFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
Action ended 15:39:54: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1.
Action start 15:39:54: AppSearch.
Action ended 15:39:54: AppSearch. Return value 1.
Action start 15:39:54: LaunchConditions.
Action ended 15:39:54: LaunchConditions. Return value 1.
Action start 15:39:54: CAHideCancelButton.
Action ended 15:39:54: CAHideCancelButton. Return value 1.
Action start 15:39:54: FindRelatedProducts.
Action ended 15:39:54: FindRelatedProducts. Return value 0.
Action start 15:39:54: ValidateProductID.
Action ended 15:39:54: ValidateProductID. Return value 1.
Action start 15:39:54: CA_WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
Action ended 15:39:54: CA_WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2. Return value 1.
Action start 15:39:54: CA_SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
Action ended 15:39:54: CA_SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2. Return value 1.
Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_ATL_x86.QFE.837D280F_4682_3A15_94E7_F335A8FECFAC.
Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_ATL_x86.QFE.837D280F_4682_3A15_94E7_F335A8FECFAC. Return value 1.
Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF.
Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF. Return value 1.
Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_MFCLOC_x86.QFE.2DBEC6C6_7602_3B08_A493_6758A8EA5A EB.
Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_MFCLOC_x86.QFE.2DBEC6C6_7602_3B08_A493_6758A8EA5A EB. Return value 1.
Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_MFC_x86.QFE.E93BA752_0E7E_3018_A8EA_17549F4D5CC5.
Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_MFC_x86.QFE.E93BA752_0E7E_3018_A8EA_17549F4D5CC5. Return value 1.
Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_OpenMP_x86.QFE.64B18C93_E25D_307C_92B8_FE07103034 99.
Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_OpenMP_x86.QFE.64B18C93_E25D_307C_92B8_FE07103034 99. Return value 1.
Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_ATL_x86.QFE.26049623_7BE5_3723_8AE5_10 B1D0F5042A.
Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_ATL_x86.QFE.26049623_7BE5_3723_8AE5_10 B1D0F5042A. Return value 1.
Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_CRT_x86.QFE.ED5CDF42_FC23_3F0F_80FC_C1 38299ADCC4.
Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_CRT_x86.QFE.ED5CDF42_FC23_3F0F_80FC_C1 38299ADCC4. Return value 1.
Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFCLOC_x86.QFE.3DA05750_8DE0_3FF5_9348 _AD45AEBE0F36.
Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFCLOC_x86.QFE.3DA05750_8DE0_3FF5_9348 _AD45AEBE0F36. Return value 1.
Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFC_x86.QFE.E8E76D94_B943_3C4B_8DE2_5F FB3480CCB9.
Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFC_x86.QFE.E8E76D94_B943_3C4B_8DE2_5F FB3480CCB9. Return value 1.
Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_OpenMP_x86.QFE.EF1548FC_5A85_3436_9873 _2CE14656F9F8.
Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_OpenMP_x86.QFE.EF1548FC_5A85_3436_9873 _2CE14656F9F8. Return value 1.
Action start 15:39:54: CostInitialize.
Action ended 15:39:54: CostInitialize. Return value 1.
Action start 15:39:54: ResolveSource.
Action ended 15:39:54: ResolveSource. Return value 1.
Action start 15:39:54: FileCost.
Action ended 15:39:54: FileCost. Return value 1.
Action start 15:39:54: IsolateComponents.
Action ended 15:39:54: IsolateComponents. Return value 0.
Action start 15:39:54: CostFinalize.
Action ended 15:39:54: CostFinalize. Return value 1.
Action start 15:39:54: CAInstallMode.
Action ended 15:39:54: CAInstallMode. Return value 1.
Action start 15:39:54: SetODBCFolders.
Action ended 15:39:54: SetODBCFolders. Return value 0.
Action start 15:39:54: MigrateFeatureStates.
Action ended 15:39:54: MigrateFeatureStates. Return value 0.
Action start 15:39:54: InstallValidate.
Action ended 15:39:55: InstallValidate. Return value 1.
Action start 15:39:55: RemoveExistingProducts.
Action ended 15:39:55: RemoveExistingProducts. Return value 0.
Action start 15:39:55: InstallInitialize.
Action ended 15:39:56: InstallInitialize. Return value 1.
Action start 15:39:56: SxsInstallCA.
1: sxsdelca 2: traceop 3: 1256 4: 0
1: sxsdelca 2: traceop 3: 1257 4: 0
1: sxsdelca 2: traceop 3: 1258 4: 0
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: uplevel.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4028.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4053.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4029.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
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1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4052.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4045.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
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1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.6188.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4028.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4029.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4054.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4407.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4045.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4052.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4053.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.762.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
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1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4054.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4407.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.762.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.6188.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca: Skipping component 2: uplevel.66332652_9C28_58B1_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.6195.66332652_9C28_58B1_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca: Skipping component 2: downlevel_manifest.66332652_9C28_58B1_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.89.66332652_9C28_58B1_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.93.66332652_9C28_58B1_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
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1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.94.66332652_9C28_58B1_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0

I am using Adobe Creative cloud enterprise version. I tried to download assets from newly launched Adobe Market place. It is saying that this feature is only available for premium paid customer. So Adobe CC enterprise is paid version. Why is it again aski

Guys, Any idea why I am unable to download assets from Adobe Market Place. I am using Adobe CC enterprise.

Cloud Market http://terrywhite.com/adobe-creative-cloud-market/ may help
-and http://helpx.adobe.com/creative-cloud/help/market.html

Problems Downloading: Adobe Creative Cloud Enterprise-Package

I am a Adobe Creative Cloud Enterprise Administrator. I have gone through the steps of logging in, inputting our serial number, selecting the applications for the package and then downloading the package. The problem is that the download stops at 2%. I even left it running overnight and it is still at 2%. I've tried again this morning, deleted the cache and attempted to create a new package, same result stops at 2%. Does any one have a clue on how to fix this problem?
Packager Computer: Clean install from DVD of Windows 7 Enterprise SP1 x64, UAC disabled, Firewall disabled, no other applications installed other than the Adobe Creative Cloud Packager
Package: Windows 64bit

Hi JohnBNO,
Are you on a managed network. Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html.
Regards,
Romit Sinha

Deploy Adobe Creative Cloud Enterprise

Anyone deploying Adobe CC ENT in a Windows environment have a script to share that will deploy the exceptions and the build file correctly? I'm using Win7 clients and Server 2008 R2 GPO to deploy.
I have a deploy.bat file in the Adobe Creative Cloud\Exceptions directory with the following script. I realize this isn't correct, but am I somewhat close? What do I need to add or change to this process to get this deployed? School starts in a couple weeks and I need this deployed to 200 machines.
ExceptionDeployer --workflow=install --mode=pre --installLanguage=en_US
\\servername\Adobe Creative Cloud\Build\setup.exe
ExceptionDeployer --workflow=install --mode=post

I'm not a CC expert, but I think normally admins configure Acrobat and then deploy everything via the Creative Cloud Packager. Acrobat certainly needs to be licensed, so when you only have a CC license, it's best to deploy in a standard way so that Acrobat get serialized with the license you have.
19 Creative Cloud Packager Installs — Enterprise Administration Guide
hth,
Ben

Updating Adobe Creative Cloud Enterprise

I recieved 2 Adobe Creative Cloud Enterprise licenses to fulfill my insurance on Adobe Premiere. I see how to use the packager to deploy applications to end users, but the update option in the help menu is greyed out. Does anyone know the best way to update CC enterprise apps?
As this is only two licenses I do not need to learn the details of CC deployment, I just want the programs to work like the old versions, or like the "regular" CC versions.
Andrew

This forum is really more about individuals and the Cloud, so the only links I have are...
Packager Links https://forums.adobe.com/thread/1586021
http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent

OSX: Adobe Creative Cloud unable to update (stall at 50%)

Hey experts,
ever since signing up for Creative Cloud I have been unable to update any application as my regular user on OSX. After exchanging 23 emails with the Adobe support in 2013 I finally gave up and created a workaround in the hope that the Adobe developers would finally look into the issue and fix the bug. With the last update of Creative Cloud my workaround stopped working so I took time to do a complete reinstallation of Creative Cloud to see if the bug was finally fixed. It was not.
The bug:
-Installation of Creative Cloud and Photoshop, Lightroom etc. through the Creative Cloud app works.
-Any try to update a CC applicaton (e. g. Photoshop CC 2014 results in the state "waiting" at 50%):
-Trying to update through the menu of Adobe Photoshop CC 2014 "Aktualisierungen"
resulted in the following error message:
Translation: "Update failed. Unable to apply updates. Adobe Application manager is already running. Close all instances of Adobe Application Manager before applying updates. etc."
What I tried to resolve the problem:
What did not work:
-Complete reinstallation of Creative Cloud:
     -Uninstall of all Adobe applications
     -Ran the Adobe CC Cleaner tool
     -Eliminated every single *[Aa]dobe*-folder on my disk including my profile.
     -Reboot
     -Re-installation using a fresh CC download.
-The common 1st-level-support acts of desperation:
     -Rebooting
     -Checking the file system
     -Fixing permissions
-The bug even survived 2 OSX system upgrades
-Even tried to track down the bug myself which I gave up after having discovered the endless chain of Creative Cloud and AAM-Processes executing each other...
What worked:
-Installing updates as another OSX user. (Which is cumbersome and to be honest I am unwilling to create a new profile and redoing the settings of all installed (especially non-Adobe) applications because of an Adobe bug...)
Any help will be greatly appreciated.
Patrick

Sheena Kaul schrieb:
Hi Patrick,
Can you try to run the Adobe Creative Cloud on root user account?
Enabling and using the "root" user in OS X - Apple Support
Regards,
Sheena
Hessijames schrieb:
What worked:
-Installing updates as another OSX user. (Which is cumbersome and to be honest I am unwilling to create a new profile and redoing the settings of all installed (especially non-Adobe) applications because of an Adobe bug...)
Any help will be greatly appreciated.
Patrick

Adobe Creative Cloud Desktop App Window Blank, Windows 8.1 (Resolved)

Platform: PC
OS: Windows 8 (8.1)
I needed to download Flash, so I searched for my Desktop Application Manager. Opened the Creative Cloud App, and saw this:
I waited for it to "load" but nothing ever loaded. I clicked the gear to see if I could log out and log back in, but just saw three practically useless options:
[Help, Pin to Notification Area..., Quit]
I waited 2 hours for customer service, and finally got this answer:
Launch the run window. (press: window button, type: "run" OR window button + X, select "Run")
Type %appdata%
You'll see AppData > Roaming, click AppData in the address bar.
Open Local > Adobe > OOBE
Cut opm.db and paste it to the desktop.
>>If you receive an error, open the task manager and close ALL Adobe processes, then retry.
Open Adobe Creative Cloud Desktop Application
Log in. (ta-da!)
Delete the file that you cut and pasted to the desktop.
I hope this helps someone avoid the long wait time for customer service to fix this error that seems to have sprouted after some update corrupted the opm.db file.

1. quit the app (from the task bar) and relaunch. if that fails:
2. Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.
Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder. To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.

Bridge in Adobe creative cloud.

I am planning to go use adobe creative cloud. But i can not find Bridge being included. Am i missing something or is Bridge a free supporting application of Adobe like Acrobat reader?

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