Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged

Creative Cloud will not run without throwing up a window "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud". I download the app and run the installer, and it simply throws up the same window over again... "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud". I'm stuck in a loop! Can someone help me urgently please? I'm on system 10.9.5

Hi tiff_meek,
You can try the steps:
For Mac
Go to Applications-->Utilities-->Adobe Installers.
Uninstall Adobe Creative Cloud.
** If it says application is running in the background then open Activity Monitor and close the process of Creative cloud.
Once the creative cloud is uninstalled then follow the below mentioned steps:
Please go to Library
    1. Click on Finder then Click on Go and Go to folder
    2. Type /Library and click on Go
    3. Go to Application Support and Adobe and then delete OOBE folder.
    4. Redo Step 1
    5. Type ~/Library and click on Go
    6. Go to Application Support and Adobe and then delete OOBE folder.
    7. Go to https://creative.adobe.com/products/creative-cloud?promoid=KLYVF
Download Adobe Creative cloud, Install it.
If the above steps do not work. Try enabling root user account and then try to open Adobe Creative cloud.
Enable root user: Enabling and using the "root" user in Mac OS X
Thanks,
Nikhil Gupta

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When I tried to open PS CC2014, it flashed a bit then quit, same with DW and INDD ... I also got this error message: Adobe creative cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the C

This morning when I tried to open my CC2014 Photoshop, it started to open, then quit suddenly. Same with Dreamweaver and InDesign. I am a professional and do not have the time to screw around with this. When I tried to run CC app, I get an error that says "Adobe creative cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'." I did so and tried to run the app and got the same error. I tried the cleaner and it removed all of my apps, then I tried to install again, and got the same error. I am getting desperate now, I have clients waiting for their projects. I need help, please.

Allisonf55952352 have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop to resolve the current error? If not do you have any questions regarding the steps listed with the document?

Adobe application manager is needed to resolve this problem. However it is missing or damaged. please download and install a new copy of the application manager from

Hello guys... i get this message up. please help!!!

Hi Willie,
Please download and install the Adobe application manager from the link below:
MAC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
WIN: Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
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Adobe Creative Cloud 2015: When Adobe Creative Cloud restart its trial for this year?

When Adobe Creative Cloud restart its trial for this year?

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Urgent: I just bought 3 anual pre paid memberships for adobe creative cloud, I need to know how to install each membership in one different computers.

I just bought 3 anual pre paid memberships for adobe creative cloud, I need to know how to install each membership in one different computers.

VivianSchumann, I have replied to your query in Urgent: I just bought 3 anual pre paid memberships for adobe creative cloud, with the same Adobe ID.
Regards
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It locked the different email in Creative Cloud, how can i fix this problem, thx!

I've applied Adobe a/c and rent the PS and LR for my desktop, but when i do it the same way in my notebook, it locked the different email in Creative Cloud, how can i fix this problem, thx!

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
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I no longer need my Adobe Creative Cloud and need to cancel my month to month. I also financially cannot afford it after this semester in school. Thank you and please cancel my membership immediately.

please cancel my membership

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Adobe Creative Cloud will not uninstall

I bought a new macbook last week, so I used the Migration Assistant to transfer all my stuff from my old macbook to my new one.
Now, Adobe Creative Cloud doesn't work and neither does Photoshop CC. (Photoshop CC is a free trial)
1. Everytime I turn on my computer or click Adobe Creative Cloud in my applications folder, it always says "Adobe Cloud is needed to resolve this problem. However, it is missing or damaged."
2. I try downloading it again, but it repeats the message above.
3. I try to uninstall it, but it says "Uninstallation of Creative Cloud completed with errors." It doesn not uninstall.
I don't know what to do, I thought this was fun at first, but now I just want to get rid of it. I really want to just put everything in the trash bin, but I don't think it's recommended.
Also, I don't have any back ups of my computer.
thanks

Mac migration (or Time Machine) does not always work with Cloud programs
Uninstall... run the Cleaner... Restart your computer... Reinstall
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Adobe Creative Cloud Window Blank and Does not Prompt for Login?

I have three computers right now. One 2010 iMac, one 2012 Macbook Pro and a new 2014 Macbook pro. I have logged out and uninstalled creative cloud from the iMac. After buying the new MacBook Pro (2014) I have used the 2012 laptop to copy my entire user profile onto the newer laptop (including Adobe applications and creative cloud). However, when I try to open a Premiere project from the external drive I have been working off of, I get this message:
Adobe Application Manager is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Application manager from 'http://www.adobe.com/go/applicationmanager'.
When I go to that link, I get a prompt to download creative cloud (not application manager). I of course download Creative Cloud again and am given the steps to install but once the Creative Cloud installation progress bar finishes up and CC opens up, the window is blank and I am not asked to login or do anything. I cannot access any projects or login to my CC account on this new computer whatsoever.
I have deleted the opm.db file in the "OOBE" folder and I have restarted the application. I have uninstalled and reinstalled. I have restarted my computer. I have tried everything for the past few hours and have made absolutely no progress.
I am pretty stressed about this as the projects I have to work on are time sensitive. Any help would be greatly appreciated as customer chat support just left me on hold for close to an hour and I have not found a solution in the forums.
Thanks in advance.

Thanks John,
I actually found a post after another hour or so looking that pointed out the same potential problem that you did, but thank you for your help anyways.
I actually found some steps that someone had posted from their conversation with customer service. I've pasted it below. Hopefully it will help another lost and weary traveler as much as it did me.
8. Re: No Apps in Apps Tab
StarJockey Apr 7, 2014 6:40 PM (in response to StarJockey)
This worked for me. Thank you, Adobe!
Step 1:
Open Finder application.Click on Go>Go to Folder.
Type /library and press return key.
Then navigate to Application support/Adobe folder.
Right click on Adobe folder and select 'Get info'.
Under Sharing and permissions, click on Lock icon and enter
Administrator user name and password.Click on symbol, select Admini
strators and click on Add, then give 'Read and Write' permissions to Administrators.
Click on symbol again, select current logged in user name and click
on Add, then give 'Read and Write' permissions to Administrators.
Give 'Read and Write' permissions to Everyone, System, Admin, users.
Then click on Gear icon and select the option 'Apply to Enclosed items'.
Step 2:
Open Finder application.Click on Go>Go to Folder.
Type ~/library and press return key.
Then navigate to Application support/Adobe folder.
Please give full permission as mentioned above.
Step 3:
Open Finder application.Click on Go>Go to Folder>>Type /library and
press return key>>navigate to Application support/Adobe folder folder.
Locate the folder named AAMupdater and rename it to AAMupdaterold and
OOBE to OOBEold.
Step 4:
Open Finder application.Click on Go>Go to Folder>>Type ~/library and
press return key>>navigate to Application support/Adobe folder folder.
Locate the folder named AAMupdater and rename it to AAMupdaterold and
OOBE to OOBEold.
Once you are done with the above steps, you can try launching the
Creative Cloud desktop application.
If you still face the same issue, please try the next steps.
(These steps were not necessary for me.)
Step 5:
Click on the below link to download the cleaner tool.
http://download.macromedia.com/pub/creativecloud/cleanertool/mac/AdobeCr
eativeCloudCleanerTool.dmg
Select the product as Creative Cloud and CS6, then select Creative Cloud
desktop/Adobe application manager and select clean.
Step 6:
Once you are done with the above steps, login to
https://creative.adobe.com/products/creative-cloud and try downloading
the Creative Cloud desktop application.

I have adobe creative cloud how do I get adobe muse

I have adobe creative cloud how do I get adobe muse.
Do I have to but adobe muse separatly or does it come with adobe creative cloud. if so can some one tell me how to download it

Hello,
in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it becomes a little bit complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
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I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
And if you still dont't find Muse after this procedure, Adobe has provided these things, you should use:
Creative Cloud Help/Troubleshoot download and install issues
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html (How many computers ...)
and brandnew: Creative Cloud Help/App doesn’t open; progress wheel spins continually
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
Hans-Günter

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Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

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This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.
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- http://helpx.adobe.com/contact.html
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Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged

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